navigation system Acura TSX 2009 Navigation Manual

Navigation System141
Frequently Asked Questions
Map and Features, Voice Oper ation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation sy stem in a safe manner.
The SETUP or INFO screen has “grayed out” items that I
cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page26.
I tried entering an address, but th e city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a major metro area. Try entering the street
first. In rural “unverified” areas or ne
w subdivisions, streets may be missing
or only partially numbered. Try selecting the destin ation directly from the
map. See By Map Input on page45.
When I enter an address, some letters become grayed out. Is
this normal? Yes. As you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the databa se to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addre sses, Previous Destinations,
or the Home Address? This is done in the
SETUP screen ( Other), under “Personal Information.”
See page
93.
I cannot hear the navigation sy stem voice. 1) Ensure that Volume in the SETUP screen ( Main Setup ) is not OFF.
See page
92.
2) Go to “Basic Settings” in the SETUP screen ( Other), and set Voice
Recognition Feedback to ON . See page
99.
The voice control system is ha ving difficulty recognizing my
voice commands. Ensure that the vents are not blowi
ng on the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page
14). Say “Help” at any
screen to see a list of the applicable voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destinati on address, it sounds strange.
What causes this? The basic guidance phrase uses a studio
-recorded voice, but the street name
is pronounced by the system us ing a machine-generated voice.
Consequently, the name may be misp ronounced or sound strange at times.
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142Navigation System
Frequently Asked Questions
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? Verify the following: Th
e nighttime dash brightness control is not set to
maximum, and Map Color in SETUP is set to Black for Night. See
Switching Display Mode Manually on page113.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The
Map Color in SETUP is set to White for Day.
See Switching Display Mode Manually on page113.
Once I press the Display Mode button , the screen no
longer automatically switches between day and night display
modes. Why is this? This is normal. Once you press the
Display Mode button , you are
manually controlling the display mode. Your manual display mode setting is
canceled the next time the vehicle is started.
How can I input my destination using map coordinates? The navigation system was not designed for this. However, you can view
the coordinates of an address by pushing in on the Interface Dial, selecting
Show Icon on Map , and moving the Interface Dial left to select
Current Location . See Map Screen Legend on page55.
How do I change or remove my PIN? Go to “Personal Information” in the SETUP screen (Other ), and select PIN
Number . Select User 1 or User 2 and enter your existing PIN, and then
you have the choice to change or remove the PIN. See page97.
I forgot the PIN for Home, or the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information regarding PINs on page97. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to the HFL, or
if your phone is paired, it is in use
or does not have good coverage; press the HFL BACK button.
Problem
Solution
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Navigation System143
Frequently Asked Questions
Traffic
Problem Solution
My Real-Time Traffic is mi ssing and is not displaying
properly. What is wrong? Verify the following:
 Check the traffic icon on the icon bar,
and the icon options for traffic.
Page67 walks you through the verification steps.
 Your XM NavTraffic subscription may have expired. Call XM at (800) 852-9696 and verify your account status . If your subscription has lapsed,
you may need to request a “rapid re fresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh. See
page
115 for the status of your subscription.
 It is possible that there is a te mporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page
123) .
 If the situation persists, see your Acura dealer for assistance.
 Real-Time Traffic relies on a satellite signal. It will not work correctly in Hawaii and Alaska.
When I am driving a route on the freeway and Traffic
Rerouting is ON , sometimes the system provides a detour
route. Why is this? The system will provide a detour route
to your destination only if it can find
a considerably faster route than the original one.
While traveling on my route on the freeway, the system has
me exit and take an alternate freeway with unknown flow
speeds or surface st reets. Why is this? Based on freeway c
ongestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether th e alternate route would be faster.
How can I ignore the detour route and return to the original
route? Turn
Traffic Rerouting to OFF in SETUP, under Routing & Guidance
(page
105).
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144Navigation System
Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation does not route me the same way I would go, or
the way some other mapping program displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page52.
The navigation wants to rout e me around potential traffic
problems. How do I stop these pop-up messages? This feature can be turned off. See
Traffic Rerouting on page105.
Why is the street I’m on not shown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page126 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing.  The GPS antenna (located on the drive
r’s side of the rear shelf) may be
blocked by personal items. For best re ception, remove items from the rear
shelf, such as radar detectors, cell phones, or loose articles.
 Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page119.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my dest ination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page101.
The map rotates while I make turns. How ca n I stop this? Select the North-up map orientation by voice, or by selecting “North-up ”
from the Map menu . See Map Orientation on page62.
Sometimes, I cannot select between the North-up and
Heading-up map orienta tions. Why is this? The Heading-up map orient
ation can only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page61.
While driving to my destinati on, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based of your actual spee d to give you a better estimate of
arrival time.
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Navigation System145
Frequently Asked Questions
The vehicle position icon on the map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page119.
While I drive, my screen s hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. see Off-road
Tracking on pages 69 and 111.
How can I get rid of the whit e dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
SETUP screen ( Other), and set Off-road
Tracking to OFF , then return to the map. See page111.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make sure to select sections of roads
that include at least one
intersection. See page105.
When I arrive at my destination, the bull’s-eye is shown at a
different location on the street. Why? The system calculates the bull’s-eye
location based on the street address
range allocated for that street. See Destination Icon on page63 for an
example.
My elevation (shown when I di splay the current position)
seems to fluctuate even though my elevation has not changed. This is normal and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page119.
My elevation is missing on th e “current position” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into
an open area. If the elevation is zero,
or below sea level, the elev ation is also not displayed.
Problem
Solution
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146Navigation System
Frequently Asked Questions
Ordering a Navigation DVD, Coverage, Map Errors, Limitations
ProblemSolution
I want to buy a new DVD. How do I purchase one? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page124.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page125.
I got a navigation DVD from a friend, but it does not work.
Why? Your vehicle was designed to use
a white DVD. DVDs with differently
colored labels or from different manuf acturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page124.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is constantly revising map coverage. See
page126 for ways to obtain the latest
detailed coverage information.
Will the navigation system work outside North America? The navi gation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of s outhern Canada. The syst em will not work in
Mexico, Alaska, or ove rseas. Canada coverage is limited. See Map
Coverage on page126.
I moved my vehicle from the U.S. mainland to Hawaii. Why
does my navigation system not show the correct map? The coverage area (Hawai
i or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation sy stem?No. The navigation system is desi gned only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on page123.
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Navigation System147
Frequently Asked Questions
Display, Accessories
Rear Camera
Miscellaneous Other Questions
Problem Solution
The display appears dim when starting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navigation screen and the rear camera
image. This is normal.
The rear camera image is too dark or too bright. How do I
adjust the brightness? While the camera image is displaye
d, use the rotating portion of the
Interface Dial (knob ) to adjust the brightness . This adjustment does not
affect the SETUP screen brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being automatically set based on your GPS location. If you live
and work on the boundary between two
time zones, you can turn off this
feature. See page110.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page110.
My state does not observe dayl ight savings time. How do I
turn off this feature? You can turn off this feature. See page109.
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148Navigation System
Frequently Asked Questions
Daylight savings time occurred, but the navigation system did
not change time even though SETUP shows Auto Daylight
is ON . Go to the
Clock adjustment screen in SETUP and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Adjustment on page
109.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the
Clock adjustment screen in SETUP and ensure that Auto
Daylight is ON .
2) The navigation system is designed to switch to daylight savings time
according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Adjustment on page109.
The navigation system clock switched by one hour for no
apparent reason. Wh at can cause this? 1) You may be driving near
a time zone boundary (see Auto Daylight on
page
109).
2) The navigation system does not switch between standard and daylight
savings time. Set Auto Daylight to ON on the Clock adjustment
screen in SETUP, and ensure that the correct month switching schedule
is chosen on the DST schedule selection screen. See page
109 for more
information.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should be a card in the glove
box with the anti-theft code for the
navigation/audio syst em. This card contains the 4-digit security code and
serial number. If you cannot find it , your dealer can help you out.
I speak a language other than English. When will other
languages be available fo r the navigation system? This is being considered
as a future enhancement.
Problem
Solution
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Navigation System149
Troubleshooting
* If the error persists, or is shown for a wide area, see your dealer.
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS
signal.Make sure there is nothing on the rear shelf blocking the GPS antenna (aftermarket
metallic window tinting or
aftermarket devices placed on the rear shelf like radar
detectors, cell phones, or loose items). If the rear shelf is clear of objects, move the
vehicle to an open space away fr om tall buildings, trees, etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc is inserted with the label side up and the
navigation unit door is fully snapped closed (see page125).
No DVD disc. Please check system. Check that the navigation DV D disc is inserted with the label side up (page125). If the
problem persists, see your dealer.
DVD disc reading error (unformatted). Please consult
your dealer. Check the DVD disc surface for deep scratches or other damage. Make sure you are
using a navigation DVD (white-colored la
bel). The system cannot read other mapping
databases or video DVDs. If the problem persists, see your dealer.
Display temp is too high. System will shut down until
display cools down. This message will appear briefly when the display temperature is too high, and then the
display will turn off until the temperature
cools down. The system will turn back on
when the display cools down.
Outside temperature is low. System will take awhile to
start up. The temperature is below -22°F and the na
vigation ECU has difficulty reading the
DVD. The system will start up when the temperature warms up.
Navigation system voice rec ognition cannot be activated
when another unit is using the audio system. HandsFreeLink (HFL) can override the
navigation system. Make sure the HFL TALK
button is not on when you press the NAVI TALK button, or the message will appear.
Simply press the HFL BACK button to resume control of the navigation voice buttons.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new area) that is not
in the database. Try planning a different
route to or from a different location.*
No alternate route found. Original route will be followed. No a lternative route method was found. The original route method will be used.*
Ensure that a road name is displayed at the bottom of the map.
This destination cannot be found in database .The destination was not found in the database. Try another destination nearby, or select
the destination with the Interface Dial.*
Vehicle is out of the database coverage area. The vehicle is located outside of the mapped area provided by your navigation DVD.
See page126 for map coverage.
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150Navigation System
Glossary
Glossary
The following is a glossary of terms
pertaining to the voice recognition
navigation system.
Average Fuel - The average fuel
economy value as displayed by the
Trip computer screen.
Avoid Area - Areas you wish to avoid
can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off-road tracking dots
that can be followe d on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in the SETUP screen
(Other ).
Database - This consists of the map
data, and the POI (Points of Interest)
data stored on the DVD.
DCA - Detailed Coverage Area. The
main metropolitan areas in the lower
48 U.S. states, Hawaii, and southern
Canada are mapped to this level. See
page126 for a list of these areas. Digitized Road -
A road that appears on
the navigation screen. The road name
will appear at the bottom of the
navigation screen. If the user drives
“off road,” the navigation system will
display “breadcrumbs,” depending on
how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the client when using the
navigation system.
DVD or DVD-ROM - Digital Versatile
Disc. The navigation program and
database resides on this disc. For
information on how to order a
replacement or update DVD, see
page124.
Elapsed Time - Elapsed Time for the
current trip as displayed by the Trip
computer screen. FAQ -
Frequently Asked Questions. See
page141 for a list of client FAQs and
troubleshooting information.
GPS - Global Positioning System. A
network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map.
GPS Antenna - Located on the driver’s
side of the rear shelf. Electronic items
operating in this general location can
interfere with the GPS signal.
HFL - Bluetooth® HandsFreeLink®.
Your vehicle is equipped with this
feature, which uses Bluetooth
technology as a wireless link between
the vehicle and your Bluetooth-
compatible cell phone.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
on the map.
2009 TSX