towing ALFA ROMEO GIULIA 2023 User Guide

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CUSTOMER ASSISTANCE
SUGGESTIONS FOR
OBTAINING SERVICE FOR
YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by
the warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history, as this can often provide
a clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a
rental, it is advisable to make these
arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that
you get prompt and high quality service. FCA US
LLC's authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an
authorized dealer’s service manager first. If for
some reason you are still not satisfied, talk to the
general manager or owner of the authorized
dealer. They want to know if you need assistance.
If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC’s customer
center should include the following information:
Owner's name and address
Owner's telephone number (mobile, home and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-855-299-1368 or visit

alfaromeo.rsahelp.com

(USA)
Call 1-800-363-4869 or visit
fca.roadsideaid.com

(Canada) Who is Covered
You are covered by Roadside Assistance services
if you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in “section 2.1 E”.
1
1. Towing services provided through Cross Country Motor
Club, Inc., Medford, MA 02155, except in AK, CA, HI, OR,
WI, and WY, where services are provided by Cross
Country Motor Club of California, Inc., Thousand Oaks,
CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: U.S.A.: 1-855-299-1368/Canada:
800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an “unsafe situation”, please let us know. With
your consent, we will contact local police or safety
authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance
or unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility for
services rendered within 30 days of the
occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and
current mailing address. We will process the
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237

claim based on vehicle and service eligibility. If
eligible, we will reimburse you for the reasonable
amount actually paid, based on the usual and
customary charges for that service in the area
where they were provided. FCA US LLC’s determi-
nation relating to reimbursement is final.
Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance Program is
subject to restrictions and conditions of use,
which are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to install your
vehicle’s temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is
not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station
being nearby, especially when traveling away
from home. We will dispatch a service provider to
deliver a small amount of fuel (maximum two
gallons) to get you to a nearby station. This
service is limited to two occurrences in a
12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night. Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s
seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a
result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.
ALFA ROMEO CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1-844-Alfa-USA (1-844-253-2872)
ALFA ROMEO CUSTOMER CARE
(C
ANADA)
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1-877-230-0563 (English) Phone:
1-877-515-9112 (French)
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecom -munication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a conven
-
tional teletypewriter (TTY) in the United States,
can communicate with FCA US LLC by dialing
1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you
will receive Plan Provisions and an Owner Identifi -
cation Card in the mail within three weeks of the
vehicle delivery date. If you have any questions
about the service contract, call the FCA US LLC’s
Service Contract National Customer Hotline at
1-800-521-9922 (Canadian residents, call
1-877-230-0563 English / 1-877-515-9112
French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
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241

Drive Train Control (DTC) System ..............130
Driving Modes .............................................. 92
Dynamic Steering Torque (DST) System ... 130
E
Electric Park Brake....................................... 84
Electronic Speed Control (Cruise Control) .. 97
Electronic Stability Control (ESC)
System ........................................................130
Electronic Throttle Control Warning Light... 75
Emergency In Case Of ......................................169, 171
SOS Emergency Call .............................. 169
Emergency, In Case Of Jump Starting .........................................175
Overheating ............................................ 178
Tow Hooks ..............................................180
Towing.....................................................179
Emission Control System Maintenance...... 80
Engine ......................................................... 224 Block Heater............................................. 83
Engine Coolant Level .............................189
Exhaust Gas Caution .............................168
Fuel Requirements ................................ 230Jump Starting .........................................177
Overheating ............................................ 178
Engine Compartment .................................187
Engine Compartment (Washing) ...............222
Engine Oil Level Check ............................................ 188
Enhanced Accident Response
Feature...............................................155, 181
Ethanol........................................................230 Exhaust Gas Cautions ............................... 168
Exhaust System ......................................... 168
Exterior Lights .............................42, 168, 203
F
Flashers
Turn Signals .....................................74, 168
Fluid Leaks ................................................. 168
Fog Lights, Rear ............................................44
Forward Collision Warning ........................ 138
Fuel Additives ................................................ 230
Clean Air................................................. 230
Ethanol ................................................... 230
Light ..........................................................76
Materials Added .................................... 230
Methanol................................................ 230
Fuses ................................................. 197, 198
G
Garage Door Opener (HomeLink) ................39
Gasoline, Clean Air .................................... 230
Gasoline, Reformulated ............................ 230
Gauges Engine Oil Temperature ...........................65
Fuel ...........................................................66
Speedometer ............................................66
Tachometer............................................... 65
Glove Compartment Storage .......................55
GVWR ......................................................... 126
H
Hazard Warning Flashers .......................... 169
Head Restraints ............................................36 Head Rests ................................................... 36
Headlights .................................................... 42
Automatic ................................................. 43
Delay......................................................... 44
High Beam ............................................... 43
Switch ....................................................... 42
Headlights (Cleaning) ................................ 222
Heated Mirrors ............................................. 39
Heated Seats ............................................... 35
Heated Steering Wheel ............................... 30
Heater, Engine Block ................................... 83
Highway Assist System .............................. 106
Hill Start Assist (HSA) System ................... 131
HomeLink (Garage Door Opener) ............... 39
Hood Closing ...................................................... 60Opening .................................................... 60
Hood Release ............................................... 60
I
Ignition .......................................................... 22 Switch ....................................................... 22
Immobilizer (Sentry Key) ............................. 21
In Case Of Emergency ............................... 169
Installing Electrical/Electronic Devices ......... 4
Instrument Cluster ....................................... 64 Descriptions ............................................. 74
Display ...................................................... 66
Instrument Panel Features ................................................... 64
Intelligent Speed Control System ............. 114
Interior And Instrument Lights .................... 46
Interior Lights ...................................... 45, 204
Interiors (Cleaning) .................................... 222
Internal Equipment ...................................... 55
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244

INDEX
Tires .................................168, 212, 216, 219Aging (Life Of Tires) ................................ 215Air Pressure ............................................ 212
Compact Spare ...................................... 216
Flat Changing .........................................171
General Information......................212, 216
High Speed ............................................. 213
Inflation Pressure...................................212Life Of Tires ............................................ 215
Load Capacity.........................................209
Pressure Monitoring System (TPMS) .................................................. 73
Quality Grading....................................... 219
Radial......................................................214
Replacement ..........................................215
Safety .............................................206, 212
Sizes .......................................................207
Snow Tires ..............................................218
Spare Tires ............................................. 216
Spinning..................................................214
Tread Wear Indicators ...........................215
Tow Hooks ..................................................180
Towing Disabled Vehicle ....................................179
Towing Trailers ...........................................126
TPMS (Tire Pressure Monitoring
System) .......................................................142 Traction Control System (TCS) .................. 131
Traffic Jam Assist System ......................... 110
Traffic Sign Recognition System ............... 113
Transmission ............................................. 225
Transporting Animals ................................ 127
Transporting Passengers .......................... 127
Transporting Pets ...................................... 166
Tread Wear Indicators ............................... 215
Trunk Lid (Deck Lid) .....................................61
Turn Signals ........................................... 45, 74
U
Uconnect Settings Customer Programmable Features.........26
Passive Entry Programming.....................26
Uniform Tire Quality Grades...................... 219
Universal Garage Door Opener
(HomeLink®)
S..........................................39
Universal Transmitter ...................................39
Untwisting Procedure, Seat Belt............... 147
Use Of The Owner’s Manual .......................... 5
V
Vehicle Changes/Alterations ......................... 4
Vehicle Identification Number .................. 224
Vehicle Loading ................................ 125, 209 W
Warning Lights (Instrument Cluster
Descriptions) ................................................ 72
Warnings, Roll Over ........................................ 3
Warranty Information ................................ 238
Washer Fluid For Windshield/
Headlights .................................................. 189
Washers, Windshield ................................... 47
Weights ....................................................... 229
Wheel And Wheel Tire Care....................... 217
Wheel And Wheel Tire Trim ....................... 217
Wheels And Tires ....................................... 206
Wind Buffeting ............................................. 58
Windows (Cleaning) ................................... 222
Windshield Defroster ................................. 167
Windshield Washers .................................... 47
Windshield Wiper
Replacing Blades ................................... 194
Windshield Wipers ....................................... 47
Wipers, Intermittent ..................................... 47
Wipers, Rain Sensitive................................. 47
Wireless Charging Pad ................................ 57
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This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this
vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this
vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the
right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any
obligation upon itself to install them on products previously manufactur\
ed.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used
in substitution therefore. The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control,
resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any
device or feature that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident.
Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your
full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Alfa Romeo
brand vehicle and to provide a convenient
reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.alfaromeousa.com (USA),
www.alfaromeo.ca (Canada) or your local Alfa Romeo brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 844-253-2872 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the War -
ranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
WARNING : Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and\
birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine
except as necessary, service your vehicle in a well-ventilated area and wear gloves or
wash your hands frequently when servicing your vehicle. For more informa\
tion go to
www.P65Warnings.ca.gov/passenger-vehicle .DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels \
far
below the legal minimum. If you are drinking, don’t drive. Ride with \
a designated non-drinking driver, call a cab, a rideshare, a friend, or
use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
ROADSIDE ASSISTANCE
24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE.
CALL 1-855-299-1368 OR VISIT ALFAROMEO.RSAHELP.COM (USA)
SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are
determined solely by FCA US LLC.