bluetooth ALFA ROMEO STELVIO 2022 Owners Manual

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To Use SOS - Emergency Call
Push and hold the SOS - Emergency Call button
for a few seconds. The LED, located next to the
SOS button, will blink once and then stay on
indicating a call has been placed.

NOTE:
If the SOS - Emergency Call button is accidentally
pushed, there is a 10 second delay before the call
is placed. The system will issue a verbal alert that
a call is about to be made. To cancel the call
connection, push the SOS - Emergency Call
button again.
Once a connection between the vehicle and an
emergency service operator is made, the SOS -
Emergency Call system will transmit the following
important vehicle information to the operator:
Indication that the occupant placed an SOS -
Emergency Call.
The Vehicle Identification Number (VIN).
The last known GPS coordinates of the vehicle.
You will then be able to speak with the emergency
service operator to determine if additional help is
needed.
The SOS - Emergency Call has priority over other
audio sources, which will be muted. If you have a
phone connected via Bluetooth®, it is discon -
nected and reconnected at the end of the SOS -
Emergency Call. Voice prompts will guide you
during the SOS - Emergency Call. If a connection
is made between an emergency service operator
and your vehicle, emergency service operators
may record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.

NOTE:
If you have not subscribed to the SOS service or if
the service is not available or has expired, the
Connect system will display a dedicated screen
when the button is pressed informing you to
contact the national emergency number 9-1-1
(the respective graphic button will be displayed to
make the call if you have connected your mobile
phone via Bluetooth® The call to the national
emergency number 9-1-1 will be made via the
mobile phone by pressing red graphic button
shown on the Connect system display.
SOS Screen Message
SOS - Emergency Call System Limitations
When the ignition switches to the RUN position,
the Emergency Call system runs a routine check.
During this check, a red indicator will illuminate
for about three seconds. This signal must not be
confused with a fault warning. In the event of a
malfunction, the red indicator would remain on. If
the SOS - Emergency Call system detects a
malfunction, any of the following may occur at the
time the malfunction is detected:

NOTE:
The SOS Call function may not be available for the
first minute after the vehicle is started.
The LED next to the SOS button will be contin -
uously illuminated red.
The Emergency Call system is powered by its
own non-rechargeable battery to ensure
operation, even when the vehicle battery is
discharged or disconnected. When system
battery is discharged, the instrument cluster
display will show a special message, different
than other messages referring to other types of
faults. In this case, the system works only if
powered by the vehicle’s battery.
The instrument cluster will display a message
alerting you to contact the Service Network
along with a failure warning light.
Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors may
prevent or stop SOS - Emergency Call operation.
These include, but are not limited to, the following
factors:
The ignition is in OFF position.
The vehicle’s electrical systems are not intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a vehicle
collision.
There are network problems that could limit or
impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support an
SOS - Emergency Call for a limited period of time.
If the battery is disconnected for service, the
system turns off. In this case, it will be possible to
make an SOS - Emergency Call only when the
battery is reconnected to the vehicle’s electrical
system.
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