navigation update Acura ILX 2013 Navigation Manual

Page 206 of 234

205
Reference Information
System Initialisation..............................206
Entering the Security Code ....................206
Acquiring GPS Information ....................206
Startup Confirmation Screen .................207
Map Matching ......................................207
System Limitations................................208
GPS System...........................................208
Address Calculation ..............................208
Database ..............................................208
Client Assistance....................................210
Resolving Problems ...............................210
Reporting Errors ....................................210
Acura Client Relations Contact Information .
210Visiting a Dealer ................................... 210
Map Coverage ..................................... 211
Obtaining a Navigation Update Data .... 211
Legal Information................................. 212
Copyrights ........................................... 212
User Agreements ................................. 212
As required by the FCC ........................ 215

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XX
System Limitations
XDatabase
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unverified areas.
The database does not include, analyse,
process, consider, or reflect any of the
following categories of information:
•Neighbourhood quality or safety
•Population density
•Availability or proximity of law
enforcement
•Emergency, rescue, medical, or other
assistance
•Construction work, zones, or hazards
•Road and lane closures
•Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
•Road slope or grade
•Bridge height, width, weight, or other
limits
•Traffic facilities safety
•Special events•Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2Obtaining a Navigation Update Data P. 211
We assume no liability for any incident that
may result from an error in the
programme, or from changed conditions
not noted above.

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210Reference Information
Client AssistanceResolving ProblemsIf you run into a specific issue that you
cannot resolve, consult the following help
resources:
•For navigation system issues: 2Troubleshooting
P. 194
There are also FAQs available online at
www.acuranavi.ca.
•For questions regarding Bluetooth®
HandsFreeLink®:
2Bluetooth® HandsFreeLink®
P. 162
•For reporting issues with the database
or places/landmarks:
2Reporting Errors
P. 210
•Call Acura Client Relations.
2Acura Client Relations Contact
Information
P. 210
Reporting ErrorsYou can help to improve database
accuracy by reporting any errors you
encounter.
•Report errors in highways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/.
•Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only. 2Unverified Area Routing
P. 50
•Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2Obtaining a Navigation Update Data P. 211
•For vehicle position icon errors, screen
error messages, or other GPS-related
errors: 2Troubleshooting
P. 194
2System Limitations
P. 208
Acura Client Relations Contact InformationAcura Navi
Acura Client Relations
Honda Canada Inc.
Telephone: (888) 9-ACURA-9
8:00 am to 7:30 pm Monday to Friday
(Eastern time)
180 Honda Boulevard Markham, ON
L6C 0H9
E-Mail: acura_cr@ch.honda.comVisiting a DealerIf you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.

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XX
Client Assistance
XMap Coverage
Reference Information
Map CoverageThe navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map
coverage consists of accurately mapped
(verified) metropolitan areas and a less
accurate (unverified) rural database. Note
that unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Acura Client Relations or
online at www.acuranavi.ca.
To find navigation system update
information:
1.Visit www.acuranavi.ca.
2.Enter your vehicle model and model
year.
3.Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4.Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.X
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/.
Obtaining a Navigation Update DataAcura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated data file:
1.Obtain your vehicle’s VIN number and
the System/Device Information. 2System/Device Information
P. 188
2.Order online at www.acuranavi.ca.
Update data is not available from a dealer.
However, the dealer may assist you in
obtaining an update data for you out of
courtesy. There is no programme for free
updates.

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