324 AUDI Q2 2021 Owner´s Manual

Table of Contents
Audi smartphone interface 253
Setting up
253

How to use 254
Troubleshooting 254
System settings 255
Setting the time and date 255
MMI settings 255
Connection manager 257
System update 259
On-board Handbook 260
Sound settings 260
Volume settings 261
Restarting the MMI system 262
Notes on software licences 262
Safety 263
Safe driving 263
General notes 263
Correct sitting positions 265
Child seats 267
Fitting child seats 270
Pedal area 272
Stowing luggage safely 272
Seat belts 275
Why is it so important to use seat belts? . 275
Forces acting in a collision 276
How to wear seat belts properly 277
Belt tensioners 279
Airbag system 281
Description of airbag system 281
Front airbags 282
Side airbags 285
Head-protection airbags 286
Deactivating the front passenger's airbag 288
Service and care 289
Checking and topping up fluids . 289
Fuel 289
Filling the tank 290
Selective catalytic reduction (AdBlue/
DEF) 292
Emission control systems 295
Engine compartment 295
Engine oil 297
Cooling system 299
Brake fluid 301
Battery 302
Windscreen washer 303
Service interval display 304
Wheels 305
Tyres and rims 305
Tyre pressure loss indicator 309
Care of vehicle and cleaning 312
General notes 312
Washing the vehicle 312
Notes on cleaning and care 313
Taking the vehicle out of service 317
Self-help 318
Mobility 318
General notes
318

Equipment 318
Tyre repair kit 319
Changing a wheel 321
Spare wheel 324
Jump-starting 326
Tow-starting / towing away 328
Fuses and bulbs 332
Fuses 332
Bulbs 334
Changing headlight bulbs 336
Changing bulbs for rear lights 339
Technical data and accessories .. 340
Accessories and modifications
to the vehicle 340
Accessories, replacement parts and
repairs 340
Modifications 340
Radio transmitters and business
equipment 340
Technical data 342
Vehicle identification data 342
Explanation of technical data 342
Dimensions 343
Capacities 343
Weights 343
Engine data 344
4

Wheels

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On tyres with a directional tread pattern, note
the direction of rotation indicated on the sidewall

opage
324.
Concealed damage
Damage to tyres and rims is often not readily
visi­

ble.
If you notice unusual vibrations
or
the car
pulling to one side, this may indicate that one of
the tyres is damaged. Reduce your speed imme­
diately. Inspect the tyres for damage. If no exter­
nal damage is visible, drive slowly and carefully
to the nearest qualified workshop and have the
car inspected.
A WARNING
Insufficient tread depth or different tread
depths on different wheels reduce safety. This
is particularly evident in vehicle handling,
when there is a risk of aquaplaning in deep
puddles of water and when driving through
corners. Braking is also adversely affected -
risk of accident!
Tyre pressure

<S>

®-

CGOO
Audi

SO)

EÛ

T—

Fig.
253 End face of driver's door: Sticker listing the tyre
pressures
The correct inflation pressures for tyres fitted at
the factory and for the compact temporary spare

wheel*
are specified on a sticker. The sticker

<=>Fig.
253 is on the end face of the driver's door.

(A)
Tyre size

(B)
Tyre pressure for the front wheels

©
Tyre pressure for the rear wheels

©
Tyre pressure if vehicLe is partially Loaded

(2)
Tyre pressure (comfort setting)* if vehicle is
partially loaded (not available on all vehicles) If a
maximum speed is given, it must not be excee­

ded.

(3) Tyre pressure if vehicle is fully loaded
(4) Tyre pressure for the compact temporary
spare wheel*
If you intend to drive the vehicLe with a partial
load (no more than three people travelling in the
vehicle), select the specified tyre pressure
©.

However, if you prefer an extra-smooth
ride
you
can select the comfort setting* (2). Should you
wish to drive with a full
load,
you must increase
the tyre pressure to the specified maximum (3)
Checking / adjusting the tyre pressures

•
Check the tyre pressures at least once a month

and,
in addition, before starting a long journey.

•
The tyre pressures should only be checked
when the tyres are cold. The slightly raised
pressures of warm tyres must not be reduced.

•
Refer to the sticker
•=>
Fig. 253 for the correct
tyre pressures according to the load the vehicle
is carrying.

•
If necessary, adjust the tyre pressure.
• Applies to vehicles with tyre pressure loss
indi­

cator : Store the new tyre pressures

^>page
311.
• Check the pressure of the spare
wheeLVcom-

pact temporary spare wheel*. Keep the spare
tyre inflated to the highest pressure approved
for the tyre.
WARNING
Always adjust the tyre pressures to match
your driving style and the load the vehicle is

carrying.

- Excessive Loads can cause you to Lose control
of the vehicle - risk of accident!
- Under-inflated tyres flex more and can over­
heat at high speeds or when the vehicLe is
carrying a heavy Load. This could cause a
tyre blow-out and you could lose control of
the vehicle - risk of accident!
307

Wheels
- Incorrect tyre pressures increase tyre wear
and adversely affect vehicle braking and
handling - risk of accident!
(7) CAUTION
Replace any lost valve caps to prevent dam­
age to the tyre valves.

(#) For
the sake of the environment
- Under-inflated tyres will increase the fuel
consumption.
- Driving with the tyre pressures adjusted to
the comfort setting* may also result in in­
creased fuel consumption.
©
We recommend always using the tyre pres­
sure setting
(T)
for partial loads and the set­
ting
(?) for
full loads.
Wheel bolts and rims
Wheel bolts
The wheel bolts should be clean and turn easily.
A special adapter is required to turn the
anti-

theft wheel bolts*
^
page 321.
Rims
Rims with a bolted rim flange* or bolted trim

parts*
consist of several components. A special
technique is applied to bolt these components
together. Never attempt to repair or dismantle
them
o
A-

A,
WARNING
If the wheel bolts have not been tightened or
serviced correctly, they can come loose, and
you could lose control of the vehicLe - risk of
accident! For the correct tightening torque,
refer to
^page
324, After changing a wheel.
- Make sure that the wheel bolts and threads
in the wheel hubs are always clean and free
from grease.
- Only use wheel bolts that are designed to
match the rims on your car.
- Always have damaged rims repaired by a
qualified workshop. Never attempt to repair
or dismantle rims yourself - risk of accident!
Winter tyres
In winter road conditions winter tyres will consid­
erably improve the car's handling. Due to their
type of construction (width, rubber compound,
tread pattern), summer tyres give less grip on ice
and snow.

•
Winter tyres must be fitted on all four wheels.

•
Only use winter tyres of the correct type ap­
proved for your vehicle.

•
Please note that the maximum permissible
speed for winter tyres may be lower than for
summer tyres
•=> A-
Your specialist retailer can
advise you of the maximum speed
for
your

tyres.

•
After fitting the wheels you must always check
the tyre pressures
^>page
307.
Winter tyres Lose their effectiveness when the
tread is worn down to a depth of 4 mm. The per­
formance of winter tyres is also severely impaired
by ageing, even if the tread is still much deeper
than 4 mm.
A WARNING
- Never exceed the maximum approved speed
for your tyres. This causes the tyres to over­
heat and can even result in a blow-out - risk
of accident!
- Always adapt your driving style to the pre­
vailing road and traffic conditions. Drive
carefully and reduce your speed on icy or
slippery roads. Even winter tyres lose their
grip on black ice.

(^)
For the sake of the environment
Summer tyres should be fitted again as soon
as possible; they give better handling on
roads which are free of snow and ice. They are
quieter, do not wear so quickly and reduce
fuel consumption. •
308

Mobility

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- Do not drive faster than 80 km/h.
- Avoid heavy acceleration, hard braking and
fast cornering.
-Vehicle handling could be impaired.
- If the tyre is too badly damaged, you should
seek professional assistance.
Removing the hubcap/wheel bolt caps

(#) For
the sake of the environment
A used can of sealing compound can be re­
turned to your qualified workshop for dispos

al.

Note ©
After repairing a tyre, remember to buy
a
new
tyre sealant can at
a
qualified workshop.
Changing a wheel
Preparations
Certain preparations must be made before you
change the wheel.
• Please refer to the important safety notes on

^page
318.
• Apply the parking brake.
• Manual gearbox: Engage first gear.
• Automatic gearbox: Move the selector Lever to
position P.
• If
you
are towing a trailer, unhitch
it
from your
vehicle.
• Take out the tools
^>page
319 and spare

wheel*
^>page
324.
A WARNING
If
you
have to use the jack* on a gradient or
off-road track, block the wheel diagonally op­
posite the wheel being changed by placing
suitable objects underneath both the front
and rear of the wheel to prevent the vehicle
from rolling away.
0

Fig.
259 Wheel: Wheel bolts with caps
Applies to: vehicles with wheel bolt caps
• Slide the plastic clip (provided in the vehicle's
tool kit) onto the wheel bolt cap until it engag­

es
^F/'g.
259.
• Pull off the cap using the plastic clip.
Applies to: vehicles with wheel covers
• Pull off the wheel cover by hand.
Anti-theft wheel bolts
T

0)

®

Fig.
260 Anti-theft wheel bolt with wheel bolt cap and
adapter
To release the anti-theft wheel bolts, you need a
special adapter (provided in the vehicle's tool

kit).

• Pull off the hubcap* or wheel bolt
cap*
@
^>
Fig.
260.
• Slide the adapter
©
all the way onto the
anti-

theft wheel bolt®.
• Fit the box spanner (provided in the vehicle's
tool kit) as far as it will go over the adapter ©.
• Loosen the wheel bolt
^>page
322.
321

Mobility
A WARNING

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- Make sure the jack* is stable. If the ground
underneath the jack* is slippery or soft, the
jack can slip or sink in - risk of injury!
- Use only the jack* supplied with your vehicle
to raise the vehicle. If
you
use
a
jack from a
different vehicle, your vehicle may slip off

the
jack - risk of injury!
- Apply the jack* only at the jacking points lo­
cated behind the markings on the door sill
and align it properly. Otherwise there is a
risk of injury since
the
jack* can slip off
sud­

denly if it is not properly engaged.
-The height of the parked vehicle can change
as a result of variations in loading.
- Never start the engine when the vehicle is
on the jack - risk of accident!
- If work has to be done under the vehicle, en­
sure that it is
safely
supported on suitable
stands - risk of injury!
© CAUTION
The vehicle must not be lifted up on its sills.
Only apply the jack*
at
the jacking points loca­
ted behind the markings on the door
sill.
Oth­

erwise your vehicle could be damaged.
Taking off / putting on the wheel

Fig.
264 Wheel: Hexagonal socket for turning wheel bolts

Fig.
265 Wheel: Mounting pin in wheel bolt hole nearest
to the top
Taking off the wheel
• Using the hexagonal socket in the screwdriver
handle (provided in the vehicle's tool kit), un­
screw the top wheel bolt and place it on a clean
surface
<=>Fig.
264.
• Screw in the mounting pin (provided in the ve­
hicle's tool kit) by hand in place of the wheel

boit*Fig.
265.

• Then unscrew the other wheel bolts.
• Take off the wheel
*(£).
The mounting pin
stays where it is.
Putting on the wheel
When putting on a tyre with directional tread

pattern,
refer to
*page
324.
• Put on the wheel, using the mounting pin to
guide it into place
<=>([).

• Screw in the wheel bolts and tighten them
lightly using the hexagonal socket.
• Then unscrew the mounting pin and tighten the
remaining wheel bolt lightly.
• Carefully lower the car with the jack*.
• Tighten the wheel bolts in diagonal sequence
with the box spanner.
The wheel bolts should be clean and turn easily.
Before putting on the wheel, inspect the condi­
tion of the wheel and hub mounting surfaces.
These surfaces must be clean before mounting
the wheel.
A WARNING
Do not use the hexagonal socket in the screw­
driver handle to tighten the wheel bolts. It is
323

Mobility
not possible to tighten the bolts to the re­
quired torque using the hexagonal socket

risk
of accident!
© CAUTION
When removing/fitting the wheel the rim
may hit and damage the brake disc. For this

reason,
please take care and get
a
second per­
son to assist you.

(T) Note

The wheel bolts are easier to remove from the
wheel rim if
you
use the hexagonal socket in
the screwdriver handle. The reversible screw­
driver blade should be removed as a precau­
tionary measure when the tool is used for this
purpose.
Tyres with directional tread pattern
A directional tread pattern can be identified by
arrows on the sidewall that point in the direction
of rotation. Always note the direction of rotation
indicated when mounting the wheel. This is im­
portant so that these tyres can give maximum
grip and avoid excessive noise, tread wear and
aquaplaning.
If
you
ever have a puncture and need to fit the
spare wheel* in the wrong direction, please drive
with extra care because the tyre will not give op­
timum performance in this situation. Bear this in
mind particularly when driving on wet roads.
To benefit from the advantages of tyres with this
type of tread pattern, the defective tyre should
be replaced and refitted as soon as possible so
that all tyres again rotate in the correct direction.
After changing a wheel
• Fit the hubcap or wheel bolt caps back on, as

required.

• Put the tools and jack back in the luggage com­
partment.
• If the replaced wheel will not fit into the spare
wheel
well,
stow it safely in the luggage com­
partment
*page
272.
• Check the tyre pressure of the fitted wheel as
soon as possible.
• On vehicles with tyre pressure loss indicator,
adjust the tyre pressures and store them via the
infotainment system
opage
311.
• The wheel bolts should be tightened to 140

Nm.
Have this checked as soon as possibLe with
a torque wrench. Until
then,
drive with caution.
• Have the flat tyre replaced as quickly as possi­

ble.

Spare wheel
General notes
Applies to: vehicles with compact temporary spare wheel

Fig.
266 Luggage compartment: Floor panel folded up

Fig.
267 Compact temporary spare wheel (example)
The compact temporary spare wheel
*Fig.
267 is
only intended for temporary use over short dis­
tances. Have the damaged wheel checked as soon
as possible by
a
qualified workshop and, if neces­
sary, replaced.
PLease note the following restrictions when using
the compact temporary spare wheel. The com­
pact temporary spare wheel is designed specifi­
cally for this model. For this reason, do not use a
spare wheel from a different type of
vehicle.
•
324

Mobility

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Removing the spare wheel
• Lift the floor panel up by the plastic handle un­
til the panel is fixed in position behind the re­
taining tabs on the two side sections
©
*
Fig.
266.
• Applies to vehicles with bass box in spare wheel

well:
Remove the bass box*. Please first check
the connector to establish which bass box is fit­
ted in your vehicle: version 1)
*page
325 or
version 2)
*page
326.
• Turn the plastic knob anti-clockwise.
• Take out the spare wheel.
Snow chains
For technical reasons, snow chains must not be
used on the compact temporary spare wheel.
Should you have a puncture on one of the front
wheels when using snow chains, fit the compact
temporary spare wheel in place of one of the rear
wheels. You can then attach the snow chains to
the wheel taken from the rear and use this wheel
to replace the punctured front wheel.
A WARNING
- The tyre pressure must be checked as soon
as possible after fitting the spare wheel - an
incorrectly inflated tyre can increase the risk
of accident. You can find the tyre pressures
here
*page
307, Fig. 253.
- Do not drive faster than 80 km/h when the
compact temporary spare wheel is fitted -
higher speeds can cause an accident.
-Avoid heavy acceleration, hard braking and
fast cornering when the compact temporary
spare wheel is fitted - risk of accident!
- Never use two or more compact spare tyres
at the same time - risk of accident!
- No other type of tyre (normal summer or
winter tyres) may be fitted on the compact
temporary spare wheel.
Removing the bass box (version 1)
Applies to: vehicles with bass box in spare wheel well

You
must remove the bass box before you can
take out the spare wheel*.

«

Fig.
268 Spare wheel
well:
Bass box
Removing the bass box
• Lift the floor panel
<=>page
324, Fig. 266.
• Compress the retaining
tabs©*Fig.
268 on
the connector.
• Unplug the connector © and move the discon­
nected cable clear to one side.
• Unscrew
bolt©.

• Carefully take out the bass box.
Installing the bass box
• Carefully place the bass box in the well of the

rim.
Make sure that the inscription "FRONT" on
the bass box points to the front of the vehicle.
• Plug the connector back in again.
• Secure the bass box with the screw.
• Fold the floor panel back down.

(T) Note

The bass box can be fitted even if there is no
wheel in the spare wheel
well.

325

Mobility
Removing the bass box (version 2)
Applies to: vehicles with bass box in spare wheel well

You
must remove the bass box before you can
take out the spare wheel*.
f

Fig.
269 Spare wheel
well:
Bass box
Removing the bass box
• Lift the floor panel
*page
324, Fig. 266.
•
Pull
the
catch
Q^F/g.
269 towards the cable.
• Press the retaining tab © down.
• Unplug the connector © and move the discon­
nected cable clear to one side.
• Unscrew
bolt
(4).
• Carefully take out the bass box.
Installing the bass box
• Carefully place the bass box in the well of the

rim.
Make sure that the inscription "FRONT" on
the bass box points to the front of the vehicle.
• Plug the connector back in again.
• Push the catch © back towards the bass box.
• Secure the bass box with the screw.
• Fold the floor panel back down.
Note
The bass box can be fitted even if there is no
wheel in the spare wheel
welL.

Jump-starting
Before starting the engine
If
necessary,
the engine can be started by con­
necting it to the battery of another vehicle.
If the engine fails to start because of
a
dis­
charged battery, the vehicle battery can be
con­

nected to the battery of another vehicle to start
the engine. Suitable jump leads are required.
Both vehicle batteries must be rated at 12 V. The
capacity (Ah) of the booster battery should not
be significantly lower than that of the discharged
battery.
Jump leads
The jump Leads must be heavy enough to carry
the starter current. Refer to the details given by
the manufacturer.
Only
use
jump leads with insulated battery
clamps.
Positive cable - usually red.
Negative cable - usually black.
WARNING
- When it is discharged the vehicle battery
can freeze at temperatures around 0°C. A
frozen vehicle battery must first be thawed
out before connecting the jump leads - risk
of explosion and chemical burns! After
jump-starting the vehicle, drive to a quali­
fied workshop without delay and have the
vehicle battery checked.
- The engine compartment is a potentially
hazardous area and working here can lead
to serious injuries. Before carrying out any
work in the engine compartment please
read and observe the warnings
*page
295.
- Incorrect handling of the jump leads may
result in the vehicLe battery exploding (risk
of serious injury). Please observe the follow­
ing rules to minimise the risk of injury:
- The non-insulated parts of the battery
clamps must not be allowed to touch. The
jump lead attached to the positive terminal
must not touch metal parts of the vehicle:
this can cause short circuiting.
- Position the jump leads in such a way that
they cannot come into contact with any
moving parts in the engine compartment.
- Do not lean over the vehicle battery - risk of
chemical burns!
- The screw plugs on the battery cells must be
screwed in firmly.
326

Index

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Emergency braking function 82
New brake pads 147
Browser
see Media centre 244
Bulb failure
Changing bulbs 334

Bulbs,
changing 334
Buttons
Assigning functions (multi-function steering
wheel) 17
Multi-function steering wheel 15, 18
Operating unit (MMI) 152
C
Cables (USB adapter/AUX adapter) 240
Calling up media 243

Call
list 179

CalL
options 187
Capacities
AdBlue 292

Fuel
tank 343
Washer fluid reservoir 343
Caps for wheel bolts, removing 321
Car care
Washing/cleaning 312
Care
see Cleaning 312
Car phone
172,188

Catalytic converter 295
CD drive 236
Central locking system 37
Cetane number (diesel) 289
Changing settings for additional dispLay .... 19
Charging
see Power sources 60
Charging battery 242
Charging battery (mobile devices) 241
Chassis number 342
Child lock 46
DVD 246
Child seats 267
Fitting 270
Cigarette Lighter 60
Classic view 17
Cleaning 312
Cleaning/de-icing windows 314
Cleaning/treating leather 315
Cleaning Alcantara 315
Cleaning carbon parts 314, 315
Cleaning controls and displays 314
Cleaning fabrics 315
Cleaning leatherette 315
Cleaning plastic parts 314
Closing
Panorama sun roof 48
Windows 46
see also Unlocking/locking 39, 40
Closing/opening
see Unlocking/locking 39, 40
Coasting mode 91
Coat hooks 61
Colour code 342
Coming home/leaving home
see Entry/exit lights 51
Commands (speech dialogue system) 164
Compact temporary spare wheel 324
Compartments 61
Conference calls 180
Connection manager 257
Connections
see Media 234, 243
Consumption (fuel) 19, 20, 342
Contacts 185
From another directory 258
Importing/exporting 187
Memory capacity 189
Storing as a destination
216

Control buttons (MMI operation) 154
Controls and displays (overview) 10
Control units 150
Convenience key
Manual operation 79
Starting/stopping the engine 76
Unlocking/locking 39
Convenience open/close 47
Cooling mode
Automatic air conditioner 69
Manual air conditioner 67
Cooling system
Anti-freeze 299
Checking coolant level 300
347

Index

Codant temperature
gauge 13
Topping up coolant 300
Cornering light 49
Crosshairs 209, 210
Cruise control system 104
Cup holders 61
Current fuel consumption 19,20
D
Data connection 203
Data protection 205
Date 255
Daytime running lights 49
Deactivating front passenger's airbag 288
DEF
see AdBlue 292
Defrosting (windows)
Automatic air conditioner 70
Heating/ventilation system and manual air
conditioner 67
DEF (instrument cluster) 14
Deluxe automatic air conditioner
see Air conditioner (automatic) 66, 69
Demo mode
see Presentation mode 217
Destination from map

Via
MMI touch 210
Via rotary pushbutton 209
Diagnostic connection 150
Dictating

E-mail
183
Text messages 182
Diesel
Diesel particulate filter 295
Fuel 289
Preheating (glow plugs) 74, 76
Diesel engine
Engine oil 297
Diesel Exhaust Fluid (DEF)
see AdBlue 292
Digital rights management 234
Dimensions
Vehicle dimensions 343
Dipped headlights 49
Directional tread (tyres) 324
Directory
see Contacts 185
Display 15
Cleaning 314
Infotainment display 153, 256
Instrument cluster 18
Multi-function steering wheel 15
Variants (MMI) 153
Distance covered 19, 20
Doors
Child lock 46
Courtesy lighting 52
Locking doors manually 41
see also Unlocking/locking 39, 40
Downhill speed control 89
Driver information system 19
Economy tips (analogue instrument cluster) 21
Economy tips (Audi virtual cockpit) 20
Efficiency program 21
Energy consumers (Audi virtual cockpit) .. 20
Gear-change indicator 14
On-board computer (analogue instrument
cluster) 20
On-board computer (Audi virtual cockpit) . 19
Outside temperature display 15
Service interval display 304
Switching between displays 15
View 17
Drives
see Media 234, 243
Drive select
see Audi drive select 131
Driving on right/left 52
Driving through water 72, 85
Driving time 19, 20
Dust filter
see Pollution filter 66
DVD drive (media drives) 235
Dynamic volume control
see System volume 261
E

E-mail
183
E10
see Ethanol (fuel) 289
eco mode (automatic air conditioner) 69
348