checking oil AUDI Q2 2021 Owner´s Manual

Table of Contents
Audi smartphone interface 253
Setting up
253

How to use 254
Troubleshooting 254
System settings 255
Setting the time and date 255
MMI settings 255
Connection manager 257
System update 259
On-board Handbook 260
Sound settings 260
Volume settings 261
Restarting the MMI system 262
Notes on software licences 262
Safety 263
Safe driving 263
General notes 263
Correct sitting positions 265
Child seats 267
Fitting child seats 270
Pedal area 272
Stowing luggage safely 272
Seat belts 275
Why is it so important to use seat belts? . 275
Forces acting in a collision 276
How to wear seat belts properly 277
Belt tensioners 279
Airbag system 281
Description of airbag system 281
Front airbags 282
Side airbags 285
Head-protection airbags 286
Deactivating the front passenger's airbag 288
Service and care 289
Checking and topping up fluids . 289
Fuel 289
Filling the tank 290
Selective catalytic reduction (AdBlue/
DEF) 292
Emission control systems 295
Engine compartment 295
Engine oil 297
Cooling system 299
Brake fluid 301
Battery 302
Windscreen washer 303
Service interval display 304
Wheels 305
Tyres and rims 305
Tyre pressure loss indicator 309
Care of vehicle and cleaning 312
General notes 312
Washing the vehicle 312
Notes on cleaning and care 313
Taking the vehicle out of service 317
Self-help 318
Mobility 318
General notes
318

Equipment 318
Tyre repair kit 319
Changing a wheel 321
Spare wheel 324
Jump-starting 326
Tow-starting / towing away 328
Fuses and bulbs 332
Fuses 332
Bulbs 334
Changing headlight bulbs 336
Changing bulbs for rear lights 339
Technical data and accessories .. 340
Accessories and modifications
to the vehicle 340
Accessories, replacement parts and
repairs 340
Modifications 340
Radio transmitters and business
equipment 340
Technical data 342
Vehicle identification data 342
Explanation of technical data 342
Dimensions 343
Capacities 343
Weights 343
Engine data 344
4

Instruments and controls
the exhaust gas and damage the catalytic
con­

verter.
Drive slowly to a qualified workshop without de­
lay and have the fault rectified.
Diesel particulate filter
Applies to: vehicles with diesel particulate filter

|
Particulate filter: system fault. See owner's
manual
The diesel particulate filter requires regenera­

tion.
You can assist the self-cleaning function of
the filter by driving as follows:
Drive at a speed of at least 60 km/h for about
15 minutes in 4th or 5th gear (on vehicles with
manual gearbox), or with the selector lever in po­
sition S (on vehicles with automatic gearbox).
Keep the engine speed at about 2000
rpm.
As a
result of the increase in temperature, the soot in
the filter will be burned off. The indicator lamp
will go out once the cleaning process has been
completed successfully.
If the indicator lamp does not go out, drive to a
qualified workshop without delay and have the
fault rectified.
A WARNING
It is essential that you adjust your speed to
suit the weather,
road,
terrain and traffic
con­

ditions. The recommended driving speed
must never lead to the driver disregarding the
traffic regulations.

(T) Note

For more information about the diesel partic­
ulate filter, refer to
^>page
295.
!
»
Engine speed governing
Applies to: vehicles with engine speed governing
[51 Max. engine speed: XXXX rpm
The engine speed will automatically be governed
to the speed displayed in the instrument cluster.
This protects the engine from overheating.
The rev limiter is deactivated as soon as the en­
gine temperature is no longer within the critical
range and you have taken
your
foot off the accel­
erator.
If the rev limiter has been activated because of a
fault in the engine management system, the in­
dicator lamp
Q or[|2g
will also light up. Make
sure that the engine speed does not exceed the
speed displayed in the driver information system,
for example when shifting down a gear. Drive to
a qualified workshop without delay and have the
fault rectified.
Engine oil level
(MIN)
23
Please check oil level
You can continue driving for the time being but
you should check the engine oil level as soon as
possible
<^page
297.
- If the engine oil level is too Low, add more oil

^>page
298, Checking and topping up the en­
gine oil level.
- If the engine oil level is normal but the indica­
tor lamp stays on, drive to a qualified workshop
without delay and avoid high engine speeds.

ST
Engine oil sensor

3
Oil level sensor: system fault
The sensor for checking the engine oil level has

failed.
Drive to a qualified workshop soon and
have the fault rectified.

3
Oil level sensor: oil change required. Please
contact workshop
The engine oil level is too
high.

Drive to a qualified workshop without delay and
have the fault rectified.
CAUTION
Please observe the procedure described in the
Owner's Manual
^>page
298, Checking and
topping up the engine oil level.
f Engine warm-up
requested

Please warm up engine
34

Checking and topping up fluids
months so that you can continue to operate your
vehicle reliably. Ask at your filling station wheth­
er the diesel fuel available there is suitable for
the current conditions and for the temperatures
which could potentially occur.
© CAUTION
- Never use FAME fuels (biodiesel), petrol,
heating oil, thinners or any other fuels or
additives, as these could cause serious dam­
age to the fuel system and the engine.
- Never start the engine if
you
fill up with the
wrong type of
fuel,
as this could damage
the fuel system and the engine. Obtain pro­
fessional assistance.

Filling the tank

Procedure for filling the tank

Fig.
238 Vehicle as seen from the rear right: Opening the

fuel tank
flap

fe

Fig.
239 Fuel tank flap with tank cap attached
The fuel tank flap is unlocked and locked auto­
matically by the central locking system.
Unscrewing the tank cap

•
Press the left side of the flap to open
it
-arrow­

ed
Fig.
238.

•
Unscrew the tank cap anti-clockwise.

•
Hook the cap onto the open flap
•=>
Fig.
239.

Closing the tank cap

•
Screw on the tank cap clockwise until
it
clicks
audibly.

•
Close the tank flap. Make sure you hear
it
click
into place.
When the automatic filler nozzle is operated cor­
rectly
it
will switch itself off
as
soon as the tank
is
fulL.
Do not try to put in more fuel after the
nozzle cuts out, as this will fill the expansion
chamber in the fuel tank.
The correct fuel grade for your vehicle is given on
a sticker on the inside of the tank flap. Further
notes on fuel
^>page
289.
The tank capacity of your vehicLe is given in the
Technical data section
^>page
343.
A WARNING
Fuel is highly inflammable and can cause
seri­

ous burns and other injuries.
- For safety reasons we do not recommend
carrying a spare fuel canister in the vehicle.
The canister could become damaged in an
accident and Leak.
- Observe all relevant statutory regulations
on using, storing and transporting spare
fuel canisters.
- When filling your tank or
a
spare fuel canis­
ter with
fuel,
do not smoke and keep away
from naked flames
-
risk of explosion!
- If, in exceptional circumstances, you have
to

carry
a
spare fuel canister, please observe
the following warnings:
- Never
filL
fuel into the spare fuel canister
with the canister placed in or on top of the
vehicLe. An electrostatic charge could
build up during filling, causing the fuel va­
pour to ignite
-
risk of explosion! Always
place the canister on the ground to fill
it.

- Insert the filler nozzle as far as possibLe
into the spare fuel canister.
-
If
the spare fuel canister is made of metal,
the filler nozzle must be in contact with
the canister during filling. This helps pre­
vent an electrostatic charge building up.
290

Checking and topping up fluids
- Never remove the engine cover panel - risk
of burns!
- If any tests have to be performed with the
engine running, there is an extra safety risk
from the rotating parts, such as the drive

belts,
alternator and radiator
fan,
etc., and
from the high-voltage ignition system.
- Never touch the radiator fan. The electric
additional fan is controlled by temperature
and can start running without warning.
- Applies to vehicles with automatic gearbox:
Never open the throttle inadvertently (for
instance by hand from the engine compart­
ment) if
a
gear is engaged while the vehicle
is stationary with the engine running. The
vehicle will otherwise start moving immedi­
ately and could cause an accident.
- Observe the following additional warnings if
work on the fuel system or the electrical
system is necessary:
- Do not smoke.
- Never work near naked flames.
- Always keep an approved fire extinguisher
immediately available.
- Any work on the batteries and electrical sys­
tem in your vehicle entails a risk of injury
and chemical burns in addition to danger of
accident or fire.
For
this reason, you must
have the work carried out by
a
qualified
workshop.
© CAUTION
When topping up fluids make sure the correct
fluid is put into the correct filler opening. This
can otherwise cause serious malfunctions or
engine damage.
® For the sake of the environment
Inspect the ground underneath your vehicle
regularly so that any Leaks are detected at an
early stage. If
you
find spots of oil or other

fluids,
have your vehicle inspected in the
workshop.
© Note
located on the other side of the engine com­
partment.
Opening/closing the bonnet

The
bonnet is released from inside the vehicle.

Fig.
243 Detail of footwell on driver's side: Release lever

I

On right-hand drive vehicles* some of the
containers / reservoirs mentioned below are

Fig.
244 Unlocked bonnet: Lever
The wiper arms should be resting on the
wind­

screen:
make sure they are not in a raised
posi­

tion.
Otherwise the paint may get damaged.
Opening the bonnet

•
With the driver's door open, pull the lever un­
der the dashboard in the direction indicated
(arrow)
^>Fig.
243.

*•
Lift the bonnet slightly
•=> A-
•
Press the Lever under the bonnet in the direc­
tion indicated by the arrow
^>Fig.
244. This will
release the arrester hooks.

•
Open the bonnet.
Closing the bonnet
• To close the bonnet, pull it down to overcome
the spring pressure.

•
Then let it drop into the catches; do not press
down
|=>^.
•
296

Checking and topping up fluids
A WARNING
- To avoid the risk of being scalded, never
open the bonnet if
you
see steam or coolant
escaping from the engine compartment.
Wait until no steam or coolant can be seen
before opening the bonnet.
- For safety reasons the bonnet must always
be completely closed when the vehicle is

moving.
After closing it always check that it
is properly secured. It should not be possi­
ble to
lift
the front edges of the bonnet.
Should you notice that the bonnet is not
safely secured when the vehicle is moving,
stop the vehicle immediately and close the
bonnet properly, otherwise it could cause an
accident.
Engine compartment layout
Main components for checking and refilling

CO

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Fig.
245 Typical locations of fluid containers, engine oil dipstick and engine
oilfiller
cap

(T)
Coolant expansion tank
C=t)
<^page
300
(2) Engine oil dipstick
Opage
298
(3) Engine
oilfiller
cap
(*&*)
Opage
298
(4) Brake fluid reservoir (CO))
^>page
301
(5) Vehicle battery (+) beneath a cover

^page
303,
^page
326
(?) Earth
point
on
body
(-)•=>page
303,

^>page
326
(7) Windscreen
washer
container
(<3?)
^>page
303

(§)
Fuse box
^page
332
The positions of the oil
dipstick
(2) and the en­
gine
oilfiller
cap(D^F/'g.
245 may be different
on some engine versions.
Engine oil
Choosing the correct engine oil grade
The service interval display in the instrument
cluster of your vehicle will inform you when it is
time for an oil change. We recommend having
the oil changed by
a
qualified workshop. •
297

Checking and topping up fluids
If
you
have to top up the oil between oil changes,
use the grades of oil specified in the table in ac­
cordance with VW standards.
You will need to know whether
- the vehicLe is being serviced based on the
flexi­

ble or fixed oil change service (see last service
record).
- the vehicle has a petrol or diesel engine (see
sticker on inside of fuel tank flap).
Petrol engines
Diesel engines
Oil Change Service
Flexible
VW 504 00
VW 507 00
Fixed
VW 502 00
With diesel
particulate
fil­

ter:
VW 507 00
Without diesel
particulate
fil­

ter:
VW 505 00
Audi recommends

ÇÇastrol
(MMMM'
FriOFSSskimL

Audi recommends LongLife high-performance
engine oil from Audi Genuine Parts
© Note
If the oil grades specified in the table are not
available, you can use one of the
folLowing

grades as a substitute. To prevent damage to
the engine, this should not be done more
than once between oil changes and no more
than 0.5 litres should be used.
- Petrol engines: ACEA A3 or API SN (API SM)
standard
- Diesel engines: ACEA C3 or API CJ-4 stand­
ard
© Note
The flexible oil change service is not available
for all models in all countries.
Checking and topping up the engine oil
level

The
oil dipstick differs depending on the type of
engine.

Fig.
246 Oil dipstick (examples): Checking engine oil level

Fig.
247 Engine compartment: Engine oil filler cap
(exam-

pLe)
Please refer to the safety notes
opage
295,
Working on components in the engine compart­
ment.
Checking engine oil level
- Park the vehicle on a level surface.
- Switch off the warm engine. Wait for
a
few mi­
nutes for the oil to drain back into the sump.
- Open the bonnet
opage
296.
-
PuLl
out the oil dipstick
^>page
297, Fig. 245,
wipe it with a clean cloth and insert it again,
pushing it in as far as it will go.
- Then pull the dipstick out again and check the
oil level
•=>
table on page 299.
- If the oil level is too Low, add more engine oil.
298

Checking and topping up fluids

CO

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Markings on oil dipstick
^>Fig.
246

®

CD

(D

0
When the oil level is near the marking
(Î)

you must top up the engine oil. Please refer

to-=>®.

Do NOT add engine oil.
Do NOT add engine oil.
Drive to a qualified workshop without delay
and have the engine oil changed
•=>©.

Topping up the engine oil
- Unscrew the cap
"fc^
^>Fig.
247 from the
oilfill­

er opening
^>page
297, Fig. 245.
-Carefully add 0.5 Litres of suitable engine oil

^>
page 297.
- After two minutes check the oil level once

again.

- If the oil level is too low, add a smaller quantity
of engine oil. The level must always be below
the marking (5)
<^Fig.
246
<=>©.

- Screw the oil filler cap
*£/;
back on and push
the dipstick all the way in.
A WARNING
- Ensure that no engine oil comes into contact
with hot engine components when topping

up:
this could cause a fire.
- The oil filler cap must be properly closed to
prevent oil from squirting onto the hot en­
gine or exhaust system while the engine is
running - risk of fire!
- Wash your skin thoroughly if it comes into
contact with engine oil.
- The engine oil must never drop below the
marking®
^>Fig.
246- risk of engine dam­

age!

- When topping up the engine oil, make sure
that the oil level is not above the marking

@
^Fig.
246, as this may result in damage
to the catalytic converter or to the engine.
Do NOT start the engine. Contact a qualified
workshop to extract the engine oil if neces­
sary.
- Applies to vehicles which have an oil
dip­

stick with area
(3)^
Fig. 246: If you run your
vehicle on diesel fuel of poorer quality than
EN 590 standard
fuel,
the fuel can get into
the engine oil. In this case, the oil level
gradually rises and the quality of the engine
oil decreases. Once the oil level has reached
the marking
@
or the indicator lamp
E

has come on, the engine oil level must not
be corrected by extracting the surplus oil -

risk
of engine damage! The engine oil must
be changed
^>page
34.
- No additives should be used with engine oil.
Any damage caused by the use of such
addi­

tives would not be covered by the factory
warranty.
© For the sake of the environmen
- Never pour engine oil down drains or into
the ground.
-Always observe statutory requirements
when disposing of empty oil canisters.
© Note
Depending on
how
you drive and the condi­
tions in which the car is used, oil consumption
can be up to 0.5
Itr./lOOO
km. Oil consump­
tion is likely to be higher for the first 5,000

km.
The engine oil Level must be checked at
regular intervals, preferably when refuelling
and before setting off on a long trip.
Cooling system
Coolant
The engine cooling system is filled at the factory
with a mixture of conditioned water and coolant
additive. This coolant must not be changed.
The coolant level is monitored by a warning lamp
|
<^page
30. However, we recommend that it
should be checked occasionally.
If you do need to top up the coolant, use a mix­
ture of water and coolant additive. We recom­
mend mixing coolant additive with distilled wa­
ter.
299

Checking and topping up fluids
Coolant additive
The coolant additive contains anti-freeze and cor­
rosion protection agent. Only use one of the
fol­

lowing coolant additives. It is possible to mix
these additives.
Topping up coolant
Coolant additive
G13
G12++
Specification

TL774J

TL 774
G

The amount of coolant additive which needs to
be mixed with the water depends on the temper­
atures to be expected in the winter season. If the
anti-freeze concentration is too Low, the coolant
can freeze and cause engine damage.
Hot regions
Cold regions
Coolant
additive

min.
40%
max. 45 %

min.
50%
max. 55 %
Frost protec­
tion

min.-25°C

max. -40 °C

(T)
CAUTION
- Have your qualified workshop check the
cooling system before the winter season to
make sure that the anti-freeze concentra­
tion is adequate for the conditions to be ex­

pected.
This applies particularly if
you
drive
into a colder climate zone.
- To prevent damage to the engine, do not
use a different type of anti-freeze additive if
the approved type of additive is not availa­

ble.
In this case use only water and bring
the coolant concentration back up to the
correct level as soon as possible by putting
in the specified additive.
- Always top up with fresh, unused coolant.
- Radiator sealants must not be added to the
coolant.

Fig.
248 Engine compartment: Markings on coolant ex­
pansion tank
Please refer to the safety notes
^page
295,

Working on components in the engine compart­
ment.
Checking coolant level

•
Park the vehicle on a level surface.

•
Switch off the ignition.

•
Read off the coolant level on the coolant ex­
pansion tank
^>Fig.
248. When the engine is

cold,
the coolant level should be between the
marks. When the engine is warm, it may be
slightly above the top mark.
Topping up coolant
Important: The coolant expansion tank must not
be empty
•=>([).

•
Wait for the engine to cool down.

•
Cover the cap on the expansion tank with a

cloth,
and carefully unscrew the cap
anti-clock­

wise
<=>
/K.

*-
Add coolant in the correct concentration

tapage
299 up to the top mark.

•
You should make sure that the fluid level re­
mains stable. If necessary, add more coolant.

•
Screw the cap on again tightly.
Any loss of coolant normally indicates a Leak in
the cooling system. Drive to a qualified workshop
without delay and have the cooling system

checked.
If there are no leaks in the system, a
loss of coolant can only occur if the coolant boils
and is forced out of the system as a result of
overheating.
300

Checking and topping up fluids
© CAUTIO
-The anti-freeze concentration must be
matched to the climate of the country in
which you are driving. If the concentration
is too
high,
damage to the car may result.
- Never put in radiator anti-freeze or other
additives.
- Never use washer fluid which contains paint
thinners or solvents as it can damage the
paintwork.
Service interval display

The
service interval display detects when the
next
service
is due
for
your vehicle.
There are two service interval dispLay levels:
- Inspection or oil change reminder: After a cer­
tain mileage, a service reminder will appear in
the instrument cluster dispLay each time the ig­
nition is switched on/off. The distance or time
remaining will be shown briefly.
- Inspection or oil change due: When your
vehi­

cle is due for an inspection, oil change or
both,

the corresponding reminder Inspection
due!,

Oil change due! or Oil change and inspection

due!
will appear briefly after you switch the ig­
nition on/off.
Checking the service intervals
On the infotainment system, you can look up the
distance and time remaining until the next oil
change or next service inspection. Select the
fol­

lowing on the infotainment system:
|MENU|
but­
ton > Car
>
left control button > Servicing &
checks
>
Service intervals.

Applies
to: vehicles with flexible oil change service
You cannot check the service interval on a new
vehicle until it has been driven for about 500 km.
Qualified workshops reset the service interval af­
ter the oil is changed. The distance to the next oil
change is initially displayed based on the driving
profile prior to the oil change. Your own personal
driving profile is used subsequently to calculate
the remaining distance. Frequent cold starts or
short trips place extra demands on the engine oil
with the result that the oil has to be changed
more often.
Resetting the display
Your qualified workshop resets the service inter­
val display after each service.
It is very important that you reset the oil change
dispLay if
you
change the oil yourself. The
next
oil
change will be due after
a
fixed service interval.
To reset the display, select the following on the
infotainment system:
|MENU|
button > Car
>
left
control button > Servicing & checks
>
Service in­
tervals
>
Reset oil change interval.

(J) CAUTION

- Do not reset the oil change interval display
unless you have changed the oil.
- Keeping to the correct service intervals is
crucial for the operation, service life and re­
sidual value of the vehicle (and especially
for the life of the engine). Services must al­
ways be carried out promptly, even if the
mileage is Low.
304

Index

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•-i

•H
00
Economical driving 72
Economical route 216
EDL
see Electronic differential lock (EDL) .... 145
Efficiency program 21
ELectrical socket
see Power sources 60
Electric windows 46
Child lock 46
Malfunction 47
Electro-mechanical parking brake 82
Electro-mechanical power steering 148
Electronic differential lock (EDL) 145
Electronic immobiliser 38
Electronic stabilisation control (ESC) 145
Embedded SIM card 191
Emergency assist 126
Emergency braking function 82
Emergency
call,
making 181
Emission controL systems
Catalytic converter 295
Diesel particulate filter 295
Emissions 342
Energy consumers 20
Engine
Coolant 299
Driver messages 77
Jump-starting 326
Power output 344
Preheating (with the button) 76
Preheating (with the key) 74
Start/stop system 79
Starting/stopping (with the button) 76
Starting/stopping (with the key) 74
Engine compartment
Layout 297
Opening/closing bonnet 296
Safety notes 295
Engine oil 297
Checking oil level 298
Consumption 298
Dipstick 297, 298
Oil change intervals 304
Oil change service 297
Service intervals 297
Topping up 298
Entering information
Using MMI touch
155

Using the speller 159
Entertainment drawer 157
Entry
Using MMI touch 155
Entry/exit lights 51
Environmental tips
Leaks 296
Minimising pollution 72
Roof carrier 65
ESC
see Electronic stabilisation control (ESC) . 145
Ethanol (fuel) 289
Event data recorder 150
Extended view 17
Exterior lighting 49
Exterior mirrors 53
Folding in 53
Setting for automatic retraction 41
External speech dialogue system 170
F
Factory settings
Multi Media Interface 256
Fader (sound) 260
Fastening rings 62, 273
Fast forward/rewind (audio/video file) .... 243
Fast route 216
Favourites
Media 246
Navigation 210
Telephone 181
File formats (media drives) 249
Filling the tank 290
Fuel gauge 14
Opening fuel tank flap 290
Releasing tank flap manually 291
Tank capacity 343
Finding entries
see Search function 160, 245
Fire extinguisher 318
First-aid kit 318
Floor mats 272
Floor panel, lowering 62
Fog light(s) 49
349