transmission AUDI Q7 2018 Owner´s Manual

Driving Transmission malfunction
• Transmi ssion: malfunction! Please stop ve­
hicle and shift to P
Do not cont inue d rivi ng. Selec t the "P" selector
lever position and co ntact an authorized Au di
de aler or auth o riz e d Aud i Serv ice Facili ty fo r as­
si st ance.
[O] Selector lever: malfunction! You can contin­
ue driving . Please contact Service
There is a system malfunct io n in the t ransm is­
sion . Drive to an author ized A udi dealer or au­
thor ized A udi Se rvice Fac il ity immed iate ly to have
t he ma lfunction co rrecte d.
[O] P button: malfunction! Auto P when engine
off . Please contact Service
There is a malfunction in the "P " button on t he
selecto r leve r. The transmission a utomat ically
e ngages "P" when you switch off the eng ine.
Dr ive to an a utho rized Aud i dea le r or a uthorized
Aud i Serv ice Facility immedia tely to have t he
malfunc tion corrected.
[O] Selector lever: malfunction! Gear change on­
ly possible using both paddle levers. Please con­
tact Service
There is a system malfunct io n in the t ransm is­
sion. You can conti nue d riving w ith rest ricted
f un ction . The selecto r leve r is not working . Gears
can only be se lec ted by tapping bo th sh ift pad­
d les a t the sam e time w hen t he v ehicl e is station ­
a ry ~
page 8 9, fig . 87. Pa y a tten tio n t o th ese­
lec ted t rans mi ssion positio n in t he ins tru ment
cluste r display. The par king lock eng ages au to ­
mat ica lly w hen you t urn off the engine . Drive to
an author ized A udi dealer or authorized A udi
Serv ice Facility immediately to have the mal func­
tion cor rected.
[O] Transmission: Please press brake pedal and
select gear again
Pr es s t he bra ke peda l and se lec t the des ired se ­
lec to r l eve r pos it io n ag ain. Y ou ca n then con tinue
d riving .
[O] Transmis sion: too hot. Please adapt driving
style
90
T he transmission tem peratu re has inc reased sig ­
nificantly . Drive very cautio usly o r ta ke a break
from driving until the temperature ret urns to t he
no rma l range and t he indicato r light turns off.
[O] Transmission: malfunction! You can contin­
ue driving. See owner's manual
T he re is a s ystem malfunc tion in the tran smi s­
s io n. You m ay con tinu e dr ivin g. Drive to an au­
t h ori ze d Aud i dea le r o r a uthorized Audi Se rvice
Fac ility soon to have the malf unct io n correcte d.
[il Transmission : malfunction! You can contin­
ue driving in D until engine is off
There is a syst em malfunc tion in th e transmis­
s io n. The trans missio n is swi tching to eme rge ncy
mo de.
If yo u tu rn th e e ngine off, you w ill not be
a ble to se le ct any o the r se le ct or lever posi tio ns
a ft er sta rting t he engine aga in . D rive to an a u­
t h orized Audi dea le r or a uthorized Audi Se rvice
Facility immed iate ly to have the ma lfunction cor ­
r ected .
[O] Transmission: malfunction! You can contin­
ue driving with limited function. Please contact
Service
T he re is a sys tem m alf unc tion in the tran smis ­
s io n. The transmission is switc hing to eme rgency
mode. This mode only s hifts into ce rtain gears or
will no longer shift at a ll. The eng ine may sta ll.
D rive to an author ized A udi dealer or autho rized
Audi Se rvice Facility immed iate ly to have the
malfunction corrected .
[O] Transmission: malfunction! You can contin­
ue driving w ith limited function. No reverse
gear
There is a system malfunction in the tra nsmis ­
s io n. The transmission is switc hing to eme rge ncy
mode. Th is mode only s hifts int o ce rtain gears or
will no longer sh ift at a ll. The eng ine may sta ll.
Yo u cannot engage the reve rse gear. Dr ive to a n
a uth orize d Aud i dea le r o r auth orized Aud i Serv ice
Fac il ity i mmed iat ely to hav e the ma lfunction cor­
r ec ted .
[O] Danger of rolling away! P not possible.
Please apply parking brake

Ass is tance sy stem s
Switching on/off
Applies to: vehicles with night vision assist
F ig. 125 Are a aro und th e light sw itc h: night vis ion assist
butto n
Requiremen t: sw itch the ignition on and turn the
light switch to the
AUTO position.
.. Press the~ button ~
fig. 125 . The heat image
from the nig ht vision camera appears in the in­
str ument cluster d isplay.
.. Press the~ button again to switch the night
vision assist off .
If condit ions are b right enough, night vision as­
sis t can be sw itched on withou t mov ing the light
switch to the
AUTO position. Pedestrian and wild
an imal highlighting and warnings are only active
when it is dark outside and the headlights are
sw itched on .
Adjusting the contrast
Applies to: vehicles with night vision assist
.. Select in the Infotainment system: IM ENU I but­
ton
> Vehicl e > left control button > Driver a s­
si stance
> Nig ht vis ion as sist contra st .
When the night vision assist is switched on and
the image is visible in the instrument cluster d is ­
p lay , you can adjust the contrast in the image
from
Min to Ma x.
Messages
App lies to: vehicles with night vision assist
• Night vi sion a ssist : malfunction! Plea se con ­
tact Ser vic e
The system cannot guarantee correct function
and is switched off. See a n author ized Audi deal-
128
er or authori zed Aud i Service Facility fo r assis ­
tance .
a Night vi sio n assi st: c urrently unav ail able .
See owner's manual
The system cannot guarantee correct funct ion at
th is time and is switched off .
a Night vision ass ist: currently un av ailabl e.
Plea se turn on the lights
Night vision assist only works when it is dark out­
side and the headlights are on.
a Night vision ass ist: pedestr ian h ighlighting
curr ent ly unavailable. See owne r's manual
The pedestrian and wi ld animal marki ng was
switched off by the system .
Audi drive select
Introduction
App lies to: vehicles with Aud i drive se lect
Drive select makes it possible to exper ience dif­
ferent types of vehicle sett ings in one veh icle .
You can select the d riving modes
Offroad * or
Lift / Offroad *, Allroad *, Comfort , Auto and Dy ­
namic
in the Infota inment system, for example
to switch from a sporty to a comfo rtable driving
mode. In the
I ndividual mode, the settings can
be adjusted to your personal preferences. This
makes it possible to combine sett ings such as a
sporty engine setting with light steer ing .
Description
Applies to: vehicles with Audi drive select
The following systems, among other th ings, are
i nfluenced by dr ive se lec t:
Engine and automatic tran smis sion
Depend ing on the mode, the engine and auto ­
matic transmission respond more quickly or in a
more balanced manner to accelerator pedal
movements . In the sporty
Dynam ic mode, the
transm iss ion shifts at higher speed ranges .

Assistance systems
~ Select in the Infotainment system: IMENUI but-
ton
> Vehicle > Audi drive select.
~ Select and confirm the desired setting .
You can change the driving mode when the vehi­
cle is stationary or whi le driving. If traffic per­
mits, after changing modes, briefly take your
foot off the accelerator pedal so that the recent ly
selected mode is a lso activated for the engine.
Offroad * or Lift/ Offroad* -activates offroad
functions to support driving on rough terrain .
The engine, transmission and steering adjust and
the Start/Stop system* switches off. Applies to
air suspension*: the vehicle also lifts for passing
over obstacles to maintain maximum ground
clearance.
Adjusting the Individual mode
A pp lies to: ve hicles w ith Audi drive select
Allroad * -on ly for air suspension*: the vehicle
li fts to maintain higher ground clearance for dif­
ficult stretches of road .
Comfort -provides a comfort-oriented vehicle
setup and is suited fo r long drives on highways.
Auto -provides an overa ll comfortable yet dy­
namic driv in g feel and is suited for everyday use.
Dynamic -gives the driver a sporty driving feel
and is suited to a spo rty driving style.
Individual -c::;,page 130.
A WARNING
Pay attention to traffic when operating the
drive select to reduce the risk of an accident .
-
You can adjust the vehicle settings to your personal preferences.
~ Select in the Infotainment system: IMENU I but­
ton
> Vehicle > Audi drive select > Individual >
right control button.
Afte r you have closed the settings, you will auto ­
matica lly drive in the
Individual mode .
Systems comfort
Engine/transmission
ba lanced
Air suspension * comfortable
Steering comfortable
All-wheel steering* comfortable
Sport differential * Off
Engine sound * subtle
ACC* comfortable
a l Sub tle in t he se lecto r lever posit ion "D" and sporty in "S".
(D Tips
Your settings are automatica lly saved in Indi­
vidual
mode.
Raising/lowering the vehicle
A pp lies to: ve hicles w ith air susp en sion
~ Press the left or right arrow key c> page 129 ,
fig . 126
until the desired mode appears in the
130
The equipment in your vehicle will determine
which settings you can adjust . The fo llowing ta­
ble gives an overview of the characteristics.
auto dynamic
ba
lanced sporty
balanced sporty
ba lanced sporty
ba la nced sporty
ba lanced sporty
subtle/sportyal sporty
ba lanced sporty
instrument cluster/Infotainment system dis­
play. Or
~ Select in the Infotainment system: IMENU ! but­
ton
> Vehicle > Audi drive select.
~ Select and confirm the desired setting .

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Emergency call
Introduction
Applies to: vehicles with emergency call fu nction
Depending on the country and the vehicle equip ­
ment, the following functions may be available.
W ith the
emergency call, you can call for he lp in
dangerous situat ions as quickly as possible. Use
this function when help is needed
q page 201.
W ith online roadside assistance, you can request
assistance if there is a breakdown or a minor acci­
dent
q page 202 .
(D Tips
-The serv ices are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re­
quired for the installed SIM card is function­ ing and ready to operate . The available serv­
ices set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can find what data will be transferred at www .audiusa .com.
- These services cannot be deactivated using
the settings in the Infotainment system .
Emergency call
Description
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans­
mission and a phone call. The data transmission
from your vehicle forwards important informa­ tion, such as the vehicle and position data, to the
emergency call center .
Emergency call
Making an emergency call
Applies to: vehicles with emergency call function
The emergency call can be made two different
ways.
Fig. 183 Front headli ner : cover for the e mergency call but­
ton
Requirement: the L ED @ must be green.
Manual emergency call
Requirement: the ignition must be switched on.
.,. Tap the cover(!) to open it.
.,. Press and hold the emergency call button until
the LED @blinks green. The emergency call is
made.
.,. If the emergency call button is pressed by mis­
take, then press it again immediately until the
LED stays green. The emergency call is can­
celed .
Automatic emergency call
The vehicle electrical system initiates an auto­
matic emergency call under certain circumstan ­
ces, for example if an airbag deploys. The LED in
the emergency call button @blinks green . The
emergency call is made . This cannot be canceled.
Note the following LED conditions :
-Green -the emergency call function is availa­
ble.
- Red -there is an e rror in the emergency call
function. Contact an authorized Audi dealer or authorized Audi Service Facility. No emergency
call can be made.
- Off-the emergency call function is not availa-
ble, perhaps because no network is available. .,..
201

Checking and Filling
If the indicator light does not turn off, drive im­
mediately to an authorized Audi dea ler or author­
ized Audi Service Fac ility to have the malfunction
corrected.
A WARNING
The temperature of the exhaust system is
high, both whe n driving and after stopping
the engine .
- Never touch the exhaust ta il pipes once they
have become hot. This could result in burns .
- Do not park you r vehicle over flammable
materials such as g rass or leaves because
the h igh temperat ure of the emiss ions con­
t rol sys tem cou ld start a f ire.
- Do not apply underbody p rotectant in the
exha ust system a rea, because this increases
the risk of fire.
- Applies to: vehicles wi th diesel particulate
filte r: always adjus t your speed to the
weathe r, road, te rra in and traffic con ditio ns
dur ing diesel partic ulate fi lter regene ration.
Yo u should never disobey tra ffic laws in or­
der to fo llow dr iv ing recommendations.
(D Tips
Applies to: ve hicles with diesel particulate filter
- Due to the high temperatures that occur
d uring diesel pa rticu late filter regenerat ion,
the radiator fan may continue runn ing after
the engine stops, even if the engine did not reach its operat ing temperatu re.
- Noises, odors and increased speeds may oc­
cur d uring the regeneration.
- Always use the co rrect engine oil and fuel to
ens ure that the serv ice life of the d iesel par­
ticulate filter is not reduced.
318
On Board Diagnostic
System (OBD)
The On-Board Diagnostic System monitors the
engine and transmission components that influ­
ence emissions.
Fig. 260 Footwe ll on left s ide of t he ve hicle : con necti on
port fo r the O n-Boa rd D iagnostic Sys tem (OBD)
On -Board Diagnostic System
Engine data can be read out a t the On-Board Di­
agnost ic System connection port using a specia l
testing device
c::> fig. 260 .
Indicator light
If thP ¢'4 ind icator light blink s or turns on , the re
i s a ma lfunction that is causing poor emissions
quality a nd that cou ld damage the catalytic con­
verter .
D rive slowly to an authorized Audi dealer or au­
thorized Audi Serv ice Facility to have the mal­
funct ion corrected .
The ind icator light can a lso turn on if the fuel fill­
er cap is not closed correctly
c::> page 312 .
A WARNING
Incorrect use of the co nnect ion port for the
On-Board D iagnost ic System can cause mal­
f u nct ions, wh ich can t hen resul t in accidents
and se rious inj uries.
- Only allow an a utho rized Aud i dea le r or au­
thorized A udi Se rvice Fa cility to read out the
e ngine da ta.
-

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Glossary of tire and loading
terminology
Accessory weight
means the combined weight (in
excess of those standard items
which may be replaced) of auto­ matic transmission, power steer ­
ing, power brakes, power win­
dows, power seats, radio, and
heater, to the extent that these
items a re available as factory- in­
stalled equipment (whether i n­
stalled or not) .
Aspect ratio
means the ratio of the height to
the width of the tire in percent .
Numbers of 55 or lower indicate a
low s idewall for improved steer­
ing response and better overall
handling on dry pavement.
Bead
means the part of the tire that is
made of steel wires, wrapped or
reinforced by ply cords and that is
shaped to fit the rim .
Bead separation
means a breakdown of the bond
between components in the bead .
Wheel s
Cord
means the strands forming the
plies in the tire .
Cold tire inflation pressure
means the tire pressure recom­
mended by the vehicle manufac ­
turer for a tire of a designated
size that has not been driven for more than a couple of miles (kilo­
meters) at low speeds in the
three hour period before the tire pressure is measured or adjusted .
Curb weight
means the weight of a motor ve­
hicle with standard equipment in­
cluding the maximum capacity of
fuel, oil , and coolant, air condi­
tioning and additional weight of
optional eq uipment .
Extra load tire
means a tire designed to operate
at higher loads and at highe r in­
flation pressures than the corre­
sponding standard tire . Extra load
tires may be identified as "X L",
"xl", "EXTRA LOAD", or "RF" on
the sidewall. .,.
333

Emergency assistance
placing the Automatic Transmission in P
(Park) will
not prevent the vehicle from
moving.
- Before you change a wheel, be sure the
ground is level and firm. If necessary, use a
sturdy board under the jack*.
-Always store the vehicle tool kit, the jack* and the replaced tire in the luggage com­partment <=>
page 257.
@ Tips
-Obey all laws.
- Before changing the wheel, you must acti- vate the jacking mode*, so that the auto­matic controls for the air suspension* do
not make it more difficult to lift the vehicle
with the jack*<=>
page 360 .
Removing the caps
Fig .. 276 Wheel: wheel bo lts wi th caps
.,. Slide the plastic clip (from the vehicle tool kit)
onto the cap until it engages
<=> fig. 276 .
.,. Remove the cap with the plastic clip .
Loosening the wheel bolts
Fig. 277 Whee l: loosen ing the w heel bo lt
360
.,. Slide the wheel wrench (from the vehicle tool
kit) all the way onto the wheel bolt .
.,. Turn the wheel bolt approximately one turn to
the left -arrow- . To reach the required torque,
hold the end of the wheel wrench. lfthe wheel
bolt will not loosen, press carefully on the
wheel wrench with your foot . H old onto the ve­
hicle securely whi le during this and make sure
your stance is stable.
_&. WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently (one turn) before rais ­
ing the vehicle with the vehicle jack*.
Raising the vehicle
Fig. 278 S ill panels: markings
Fig. 279 Sill: positi on ing the vehicle jack
.,. Place the veh icle jack* (vehicle tool kit) on a
firm s urface. Use a flat, stable support if neces ­
sary . On a slippery surface such as ti le, you
should use a non-slip pad (such as a rubber
mat)
c> .&_ .
.,. Find the marking on the sill that is closest to
the tire that wi ll be changed<=>
fig. 278. Behind
the mark ing, there is a lifting point o n the side
sill for the vehicle jack* . ..,.

Fuses and bulbs
Fuse panel@ (brown) Fuse panel© (black)
No. Equipment
2
Mass airflow sensor, camshaft adjust-
ment, charge air cooler pump
10
Windshie ld washer system/headlight
washer system
11 L eft rea r door control module
3 Exhaust doors, fuel injectors, radiator inlet
4 Vacuum pump, hot water p ump, particu-
late sensor, biodiesel sensor
Fuse panel @ (brown)
No. Equipment
5 Brake light sensor
6 Engine valves, camshaft adjustment Seat ventilation, seat heating, rearview
1 mirror, climate control system, rear cli-
mate control system controls
7
Heated oxygen sensor, mass airflow sen-2 Gateway, climate control system
sor
8
Water pump, high pressure pump, high
pressure regulator va lve
9 Hot water pump
10
Oil pressure sensor, oil temperature sen-
sor
3 Sound actuator/exhaust sound tuning
4 Transmission heat ing valve
5 Engin e start
8 Night vision assist, HomeLink
9 Adaptive c ruise control
11 Clutch pedal position sensor 11 Video camera
12 Engine valves 12 Matrix LED headlight/right LED headlight
13 Radiator fan 13 Matrix LED headlight/left LED headlight
14 Fuel injectors 14 Rear window wipe r
15 Ignition coils Fuse panel © (red)
16 Fuel pump No. Equipment
Fuse panel @ (red)
1 Ant i-theft alarm system
No. Equipment 2 Engine control modu le
1 Ignition coils 3 Lumbar support
2 Engine va lves
5 En gine mount
7 Instrument panel
8 Climate control system (blower) Automatic transmission se
lector mecha-
4
nism
5 H orn
6 Electromechanical parking brake
7 Gateway control module
Fuse panel © (black) 8 Interior headliner lights
No. Equipment 10 Airbag control module
1 Front seat heating 11 Electronic Stab ilizat ion Control (ESC)
2 Windshield wipers 12 Diagnostic connector , light/rain sensor
3 Left headlight electronics 13 Climate control system
4 Panorama glass roof 14 Right front door control module
5 Left front door control module 15 A/C compressor
6 Sockets
7 Right rear door contro l modu le
9 Right headl ight electronics
366

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Emergency situations
General
This chapter is intended for trained emergency
crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
~ Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary , the engine can be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked :
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING -
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury. Follow the instructions below for safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
- A dead battery can freeze at temperatures
around 32 °F (0 °C) . If the vehicle battery is
frozen, you must thaw it before connecting
the jump start cables. If you do not, this in-
Emergency situations
creases the risk of an explosion and chemi­
cal burns. After jump starting the vehicle,
drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to
have the vehicle battery checked.
- Do not allow battery acid to contact eyes or
skin . Flush any contacted area with water
immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion .
- Vehicle batteries generate explosive gases .
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery .
- The voltage of the booster battery must also
have a 12-Volt rating . The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different "Ah " rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have be weak­
ened.
- Use of batteries of different voltage or sub­
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity
(Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
c>page 319.
@ Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive
electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
( + ) terminals are connected.
369

-When connecting jumper cables, make sure
that they cannot get ca ught in any mov ing
parts in the engine compartment.
- Do not bend over the batteries - danger of
chem ica l burns!
- The battery cell lock ing screws must be
t ightened sec ure ly.
- Be fore you check anything in the e ngine
compartment, a lways read and hee d all
WAR NINGS
q page 319.
(D Note
Impro per hook -up of jum pe r cables can r uin
the gene rato r.
- Always connect POSITI VE (+ ) to POS ITIV E
( + ), and NEGATIVE( -) to NEGAT IVE( -)
g roun d post of t he battery mana ger contro l
u nit.
- Check that a ll sc rew p lugs on t he battery
cells are screwed in firmly. I f not, t ighten
plugs prior to connecting clamp on negative
batte ry terminal.
- Please note that the procedure fo r con nect­
i ng a jumper cab le as desc ribed above ap­
p lies specifica lly to the case of yo ur vehicle
being jump starte d. When you are giv ing a
ju mp s ta rt to anothe r vehicle, do
not con­
n ect the neg ative (-) cab le to the neg ative
(-) t ermin al on the di sch arged b attery @
q fig. 289. In ste ad , securely connec t the
nega tive ( -) cab le to either a solid me tal
com ponent that is f irm ly bolted to the e n­
gine block o r to the engine bloc k itself. If
the battery that is be ing cha rge d does not
vent to the outs ide, escap ing battery gas
could ignite and exp lode!
Towing with a tow truck
General hints
Your Audi requires special handling for towi ng .
The fo llow ing information is to be used by com ­
mercia l tow tr uck operators who know how to op-
~ e rate the ir equip ment safe ly .
...... N ~ - Never tow your Audi, towing will cause dam-,.....
g age to the engine and transmission .
:E '<I"
Emergency situations
-Never wrap the safety chains or winch cables
around the brake lines .
- To prevent unnecessa ry damage , your Audi
must be transported with a flatbed truck.
- To load the vehicle on to the flatbed, use the
towing loop found in the vehicle tools and at­
tach to the front or rear anchorage
¢ page371 and ¢page 372.
A WARNING
-A veh icle being towed is not safe for passen-
ge rs. Neve r allow anyone to ride in a vehicle
b eing towed, fo r any r eason.
Front towing loop
Only install the front towing loop when it is
needed.
Fig . 290 Front bumper (cover) : installing th e towing loop
Fig. 291 F ro nt bumper (trim): i nsta lling the towing loop
T he threaded o pening for the towing loop is lo­
c ate d on the right s ide of the front bu mper.
.,. Remove the towing loo p from the vehicle tool
ki t
¢ pag e 357.
.,. Press the cap inw ard with brief, forceful pres ­
sure ¢
fig. 290 . The cap will loosen from the
bumper . ..,.
371