service BMW 7 SERIES LONG 2008 E66 Service and warranty information

Owner/Driver Inform ation:
Name _____________________________________________________________________
Address _____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Owner/Driver Telephones:
Busin ess _____________________________________________________________________
Home _____________________________________________________________________
Model ________________________________________________ Year_______________
VIN
Ret ail/In Service Date _________________________________________________________
Trim Code ___________________________________ ColorCode _____________________
Pro duct ion Date _______________________________________________________________
License Pla teNum ber_________________________________________________________
BM WCe nter Telep hone Num bers:
Of fice s _____________________________________________________________________
Service s_____________________________________________________________________
7Serie s 200\f
80303_7series_SWcover.qxp:bmw_document2 7/31/07 9:39 AM Page 2

Table of Contents
Page
BMW Ultimate Service™ ............................................ 1
The BMW Maintenance Program ...................................... 1
Coverage ......................................................1
Maintenance Upgrade Option .........................................2
Intervals .......................................................2
Condition Based Service (CBS) ....................................... 2
Service Interval Display . . .......................................... 2
Info Display screen contents .........................................2
Control Display screen contents .......................................3
Red Sectors ....................................................3
Yellow Sectors ...................................................3
Green lamps ....................................................3
Special Note ....................................................3
Quality Certification I ...............................................4
Maintenance summary ............................................. 4
Standard operations ...............................................5
Engine oil ......................................................5
Microfilter ......................................................5
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check ...................................................5
Brake fluid ......................................................6
Spark plugs .....................................................6
Automatic Transmission ............................................6
Emission Control Maintenance Schedule ................................ 6
Evidence of Maintenance Work ....................................... 6
BatteryCare .................................................... 15
Corrosion Protection ............................................. 15
Restoring corrosion protection .......................................15
Underbody maintenance ...........................................15
Body Inspection ................................................. 16
Customer Assistance Information .................................... 22
Customer Assistance – Notification ....................................22
BBB Auto Line .................................................. 23
California Residents ..............................................23
Special Programs ................................................ 25
BMW Roadside Assistance ......................................... 25
Owners Eligibility ................................................25
Getting Started .................................................26
Calling For Assistance .............................................26

Services...................................................... 26
Dispatch Service ................................................26
On-Site Assistance ...............................................26
Lock-Out .....................................................27
Towing Service ..................................................27
Sign-and-Drive ..................................................27
Trip Interruption Benefits ...........................................27
Car Rental Discounts .............................................27
Exclusions .....................................................28
BMW Valet Program - 2008 760Li ..................................... 28
Overview of BMW Limited Warranties .................................. 29
New Vehicle Limited Warranty — 2008 Models (Valid Only in the U.S.A. and Puerto Rico) . ............................. 30
Warrantor .....................................................30
Warranty Period .................................................30
Warranty Begins .................................................30
Warranty Coverage ...............................................30
Safety Belt Warranty - Kansas .......................................30
Other Items ....................................................30
General .......................................................31
Limited Warranty — Rust Perforation 2008 Models . . . . . ................... 32
REQUIRED MAINTENANCE: ........................................32
Federal Emissions System Defect Warranty (Valid only in the U.S.A. and Puerto Rico) .............................. 33
What is not covered ..............................................34
General .......................................................34
Federal Emissions Performance Warranty (Valid only in the U.S.A. and Puerto Rico) .............................. 35
California Emission Control Warranty Statement* Your Warranty Rights and Obligations ................................ 37
Manufacturers Warranty Coverage: ....................................37
Owners Warranty Responsibilities: .....................................37
California Emission Control System Limited Warranty* ..................... 38
What is not covered ..............................................39
General .......................................................39
California Emission Warranty Parts List .................................40
Notice ........................................................ 40
Tire Warranty Statement ........................................... 40 Page

2008 750i, 750Li, 760Li
BMW Ultimate Service™
BMW Ultimate Service leads the industry in pro-
viding owners with incredible value and peace of
mind. This service includes:
 The BMW Maintenance Program: No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original in-ser-
vice date, whichever comes first.
 BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in-
terruption benefits as well as trip routing ser-
vices.
 New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman-
ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
The program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
2008 7 Series vehicles purchased from any
authorized BMW center in the United States or
Puerto Rico are covered by the BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed into service as a sales demonstrator,
service loaner (SLP) or company vehicle, which-
ever is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at no
expense to you.
Coverage
The BMW Maintenance Program covers all fac-
tory recommended maintenance, as determined
by the Condition Based Service (CBS) system.
Additional items that need replacement due to
normal wear and tear, and that are not covered
by the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blade inserts - are included, provided wear and
tear exceeds BMW wear limits. Any adjustments
required due to normal operating conditions are
also included. See page s4-6ofthis booklet
for additional information.
Exclusions from coverage include the following:
 Items reimbursable under your New Vehicle
Limited Warranty
 Gasoline
 Windshield washer additive (except when in
conjunction with scheduled maintenance)
 Tires, wheel alignment, tire balance and
rotation
 Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
 Damage detected when performing the rust
perforation inspection
 Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel
 Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
 Maintenance or repair after the vehicle is
deemed a total loss
 Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico
 Vehicles used in competitive events
1

Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Display
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles
Intervals
Time intervals should be followed using the
maintenance intervals as indicated by the BMW
Service Interval Display.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating tempera-
ture.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as high or low engine speeds, short or long trip
driving, and condition of the engine oil and
brake pads.
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use. The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:

Engine oil
 Brakes - front and rear separately
 Microfilter
 Brake fluid
 Spark plugs
 Vehicle check
 Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also
be read from the vehicle key by your BMW Ser-
vice Advisor and used to propose the optimum
scope of maintenance.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance, such
as brake fluid and coolant, and possibly also the
engine oil and microfilter, brought up to date by
your BMW center. Also see the section on bat-
tery care on page 15 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of
the two buttons in the turn signal indicator
lever.
2

Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can view additional information on service
and maintenance procedures by selecting the
OB data menu.
1.Select and confirm
2. Select Service and confirm your entry
3. The display shows a list of selected service and maintenance procedures, as well as any
required state inspections.
Red Sectors
The service deadline has already passed.
Yellow Sectors
The deadline for service or a state inspection is
approaching. Please contact your BMW center
for an appointment.
Green lamps
No service is currently required.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
The current service status is automatically
saved in the vehicle’s ignition key. The Service
Advisor at your BMW center has a device called
a key reader. When your Service Advisor inserts
your key into the key reader, all pertinent vehicle
and servicing data will be available, and a cus-
tomized maintenance checklist is printed out
based on the specific operations called for by
the Condition Based Service.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system . The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are
available from your authorized BMW center.
The performance of certain subsequent mainte-
nance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
 Oil Service: Engine oil should be changed
with the engine at operating temperature.
Note: Change oil at least once a year.
3

All 2008 model year 7 Series vehicles are facto-
ry-filled with BMW High Performance Synthetic
oils. At the time of the printing of this booklet,
the following oils are strongly recommended
and approved by BMW:
 BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
 Mobil 1 5W-30
 Mobil 1 5W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
For the most current list of synthetic oils, please
contact your BMW center, or call BMW of North
America, LLC at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and
are unable to obtain BMW High Performance
Synthetic Oil, Mobil 1 or another special oil on
the list, use a synthetic oil with an API rating of
SH or higher.
The following maintenance elements must be
performed at the mileage/time stated (time
intervals begin from the vehicles production
date):
 Brake Fluid Service: Change brake fluid every
two years, or when specified by CBS.
 Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced every
120,000 miles to maximize vehicle fuel econ-
omy and minimize exhaust pollution.
 Spark Plug Service: Replace at
100,000 miles, or when specified by CBS.
 The engine coolant has a lifetime rating and
does not need to be changed. For your convenience, you may also wish to
have your BMW center perform any necessary
operations to fulfill any state inspection require-
ments in your area concurrent with the mainte-
nance elements specified above during other
repairs.
Should you request more frequent
maintenance service, the cost of these ser-
vices will not be covered by the Maintenance
Program.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your BMW center
has made a substantial investment in unique
BMW special service tools to enable BMW fac-
tory trained service technicians to perform qual-
ity repairs on your BMW in minimal time. Your
service technician looks forward to serving your
every service need and to help maximize your
satisfaction with your BMW, its longevity, and
resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the
Owner at time of delivery. A copy of the form is
on file at the selling BMW center.
Maintenance summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
4

Brake fluid
Maintenance work:
 Replace brake fluid.
Spark plugs
Maintenance work:
 Replace spark plugs at intervals of
100,000 miles.
Automatic Transmission
Maintenance work:
 Replace ATF at intervals of 100,000 miles.
Emission Control Maintenance
Schedule
The maintenance schedule as shown is required
for the proper functioning of the emission con-
trol systems for optimum vehicle performance
and fuel economy.
Basic Engine
Engine oil As specified by CBS
Engine oil filter As specified by CBS
Fuel System
Air filter As specified by CBS
Ignition System
Spark plugs As specified by CBS
Emission Control
Components
Oxygen sensor Replace at intervals
of 120,000 miles
Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and must
therefore be replaced to maximize vehicle fuel
economy and minimize exhaust pollution.
Evidence of Maintenance Work
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Make sure
that confirmation of maintenance work is always
entered in this Service and Warranty Information
Statement. You may need this for any warranty
claims that become necessary, and later on as
evidence that your car has been given the cor-
rect and regular maintenance that justifies its
resale or trade-in value.
6

Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW centers is of
great importance to us. We take pride in our
product, as does the BMW center who services
it. If you should ever have a question regarding
your BMW center’s service or your BMW’s per-
formance, we recommend that you contact your
authorized BMW center. Should you travel to an
unfamiliar area, the BMW center directory pro-
vided at the time of delivery will help you locate
the nearest authorized BMW center. The centers
listed are equipped to help you with matters
related to your BMW vehicle.
When contacting an authorized BMW center, we
suggest that depending upon the nature of your
contact, you discuss it with either the Sales,
Service, or Parts Manager.
As all matters are resolved at the BMW center
level, it is important that they be given the
opportunity to provide a solution. Should you
feel that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a
misunderstanding may occur between you and
your BMW center. Should this occur and you
require further assistance, please contact the
BMW NA Customer Relations Department at
1 800 831-1117 or through our website @
www.bmwusa.com. When contacting us, we ask
that you provide the following information:
 Your name, address and telephone number
 Vehicle Identification Number (last seven
digits)
 Vehicles delivery date
 Vehicle mileage
 Selling BMW center’s name
 Servicing BMW center’s name
 Description of the problem A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in
conjunction with your BMW center. Please
remember: the first step in resolving a complaint
is to contact the authorized BMW center that
performed the work on your vehicle. They have
the necessary equipment and the personnel to
achieve this goal.
We are confident that every effort will be made
to ensure your satisfaction.
Customer Assistance – Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this
period varies by state), some states require us
or our authorized BMW center, to repair in a rea-
sonable number of attempts, any defect or con-
dition which substantially impairs the use, value,
or safety of a new vehicle sold, leased or regis-
tered in that state.
A reasonable number of attempts is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the vehicle is out of service by rea-
son of one or more repair(s) for more than a
cumulative total of 30 days (this period varies by
state), except for delays created by conditions
beyond our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the vehicle or reimburse the owner/les-
see in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
vehicle by the owner/lessee.
You should send written notification directly
to BMW of North America, LLC of the exist-
ence of an alleged defect. Send written com-
munication to the Customer Relations and
Services Department address listed below.
BMW of North America, LLC
Customer Relations and Services Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
Telephone: 1 800 831-1117
22

5.BBB AUTO LINE staff may try to help
resolve your dispute through mediation. If
mediation is not successful, or if you do not
wish to participate in mediation, claims
within the program’s jurisdiction may be pre-
sented to an arbitrator at an informal hear-
ing. The arbitrators decision should
ordinarily be issued within 40 days from the
time your complaint is filed; there may be a
delay of 7 days if you did not first contact
BMW NA about your problem, or a delay of
up to 30 days if the arbitrator requests an
inspection/report by an impartial technical
expert or further investigation and report by
BBB AUTO LINE.
6. You are required to use BBBAUTO LINE
before asserting in court any rights or reme-
dies conferred by California Civil Code Sec-
tion 1793.22. You are not required to use
BBB AUTO LINE before pursuing rights and
remedies under any other state or federal
law. “You are also required to use BBB
AUTO LINE before exercising rights or seek-
ing remedies created by Title I of the Mag-
nuson-Moss Warranty Act, 15 U.S.C. sec.
2301 et seq. If you choose to seek redress
by pursuing rights and remedies not created
by California Civil Code Section 1793.22 or
Title I of the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by
those statutes.”
7. California Civil Code Section 1793.2(d) requires that, if BMW NA or its representa-
tive is unable to repair a new motor vehicle
to conform to the vehicle’s applicable
express warranty after a reasonable number
of attempts, BMW NA may be required to
replace or repurchase the vehicle. California
Civil Code Section 1793.22(b) creates a pre-
sumption that BMW NA has had a reason-
able number of attempts to conform the
vehicle to its applicable express warranties
if, within 18 months from delivery to the
buyer or 18,000 miles on the vehicles odom-
eter, whichever occurs first, one or more of
the following occurs:• The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of the
vehicle] results in a condition that is likely
to cause death or serious bodily injury if the
vehicle is driven AND the nonconformity
has been subject to repair two or more
times by BMW NA or its agents AND the
buyer or lessee has directly notified BMW
NA of the need for the repair of the non-
conformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW NA or its
agents AND the buyer has notified BMW
NA of the need for the repair of the non-
conformity; OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW NA or its
agents for a cumulative total of more than
30 calendar days after delivery of the vehi-
cle to the buyer.
NOTICE TO BMW NA AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services Department P.O. Box 1227
Westwood, New Jersey 07675-1227 1 800 831-1117
8. The following remedies may be sought inBBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement
of your vehicle and compensation for dam-
ages and remedies available under BMW
NA’s written warranty or applicable law.
9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple
damages, attorneys fees, or consequential
damages other than as provided in California
Civil Code Section 1794(a) and (b).
24