BMW M4 2021 User Guide

Transaction
and
interaction
dataInformation
on
the
purchasing
of
products
and
services,
interactions
with
customer
support
and participation
in
market
research
studies.
Use
of
apps
and
services
of
the
vehicle
manufacturer
Information
on
the
use
of
apps
on
mobile
devij ces
and
online
services.
Information
on
vehicle
functions
and
settings
Information
on
functions
and
settings
for
the
vej
hicle,
for
example
when
using
online
services.
Vehicle-related
sensor
data
and
usage
data
Data
which
is
generated
and/or
processed
in
the
vehicle.'xDriver
assistance
systems:
processing
sensor
data
which
is
used
to
evaluate
the
vehicle
surroundings
or
the
driver's
behaviour.'xPersonal
settings:
settings
saved
in
the
vehij
cle
profile,
for
example
seat
setting.'xMultimedia,
navigation,
for
example
destinaj
tions.
Time
of
data
collection
Personal
data
may
be
collected
at
the
following times:
'xWhen
the
customer
makes
direct
contact
with
the
manufacturer
of
the
vehicle,
for
exj ample
via
the
web
page.'xWhen
requesting
information
on
productsand
services
or
direct
purchases,
for
example
on
web
pages
or
in
apps.'xWhen
making
direct
purchases,
for
example
on
the
web
page.'xWhen
purchasing
services
directly,
for
examj ple
online
services.'xWhen
responding
to
the
customer
regardingdirect
marketing
activities,
for
example
when
personal
data
is
provided.'xWhen
using
vehicles,
products,
services
and
digital
offers,
for
example
web
pages,
apps.'xWhen
transferring
personal
data
through qualified
partners
of
the
vehicle
manufactureror
through
third-party
providers,
provided
that
data
protection
requirements
are
met.'xWhen
providing
personal
data
through
certij fied
address
providers,
provided
that
data
protection
requirements
are
met.'xWhen
reading
out
vehicle
data,
including
the
vehicle
identification
number,
during
service and
repair
activities.
Data
in
the
vehicle
General A
number
of
electronic
control
devices
are
instalj
led
in
your
vehicle.
Electronic
control
units
procj
ess
data
that
they
receive
from
vehicle
sensors,
generate
themselves
or
exchange
with
one
anj
other,
for
example.
A
high
number
of
control
units
are
necessary
for
the
vehicle
to
function
safely
or
provide
assistance
during
driving,
for
exj
ample
driver
assistance
systems.
There
are
also
control
devices
which
manage
comfort
or
infoj
tainment
functions.
Data
saved
in
the
vehicle
can
be
deleted
at
any
time.
This
data
is
only
transmitted
to
third
parties if
expressly
requested
in
the
course
of
using
onjline
services.
The
transfer
depends
on
the
setjtings
selected
for
using
the
services.
Sensor
data
Driver
assistance
systems,
for
example
Active Cruise
Control,
collision
warning
or
Attentiveness Assistant,
process
sensor
data
which
is
used
toevaluate
the
vehicle
surroundings
or
the
driver's
behaviour.
These
include,
for
example:
Seite
11NotesNOTES11
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'xStatus
reports
relating
to
the
vehicle
and
itsindividual
components,
for
example
wheelspeed,
wheel
circumferential
velocity,
decelj
eration,
lateral
acceleration,
fastened
seat
belts.'xAmbient
conditions,
for
example
temperature,
rain
sensor
signals.
The
data
is
processed
within
the
vehicle
and
is
usually
transient.
It
is
only
saved
for
longer
than
the
operating
period
if
it
is
required
in
order
to provide
services
agreed
with
the
customer.
Electronic
components Electronic
parts,
for
example
control
devices
andvehicle
keys,
contain
components
for
storing
technical
information.
Information
about
the
vehij cle's
condition,
component
use
and
wear,
mainj
tenance
requirements,
events
or
errors
can
be
stored
temporarily
or
permanently.
This
information
generally
documents
the
condij
tion
of
a
component,
a
module,
a
system
or
the vehicle
surroundings,
including:
'xOperating
states
of
system
components,for
example
fill
levels,
tyre
inflation
pressure,battery
status.'xMalfunctions
and
faults
of
important
systemcomponents,
for
example
lights
and
brakes.'xResponses
of
the
vehicle
to
particular
driving
situations,
for
example
triggering
of
an
airbag, activation
of
the
drive
stability
control
sysj
tems.'xInformation
on
vehicle-damaging
events.
The
data
is
required
so
that
the
control
units
can perform
their
functions.
It
is
also
used
for
detectjing
and
rectifying
malfunctions,
as
well
as
to
optij
mise
vehicle
functions.
Most
of
this
data
is
transient
and
is
only
proj
cessed
within
the
vehicle
itself.
Only
a
small
proj
portion
of
the
data
is
stored
in
event
or
error
memories
in
response
to
specific
circumstances.
Personal
settings
Convenience
functions,
such
as
seat,
climate
or
light
settings,
make
every
journey
even
more
pleasant.
The
personal
settings
for
these
funcj tions
can
be
saved
in
a
profile
within
the
vehicle
and
retrieved
on
request,
for
example
if
the
setj tings
have
been
changed
by
another
driver.
Dej
pending
on
the
equipment,
these
profiles
can
be saved
in
the
vehicle
manufacturer's
secure
datasystems.
When
the
driver
changes
vehicle,
thesesaved
profiles
can
simply
be
applied
to
a
differj
ent
vehicle.
The
vehicle
settings
saved
in
the
vehicle
profile
can
be
changed
or
deleted
at
any
time.
Multimedia
and
navigation Data
can
also
be
imported
into
the
vehicle
enterj
tainment
and
communication
system,
for
examj
ple
via
a
smartphone
or
MP3
player.
The
imporj
ted
data
can
be
processed
within
the
vehicle,
for
example
to
play
the
user's
favourite
music.
Depending
on
the
vehicle
equipment,
this
data
includes:'xMultimedia
data
such
as
music,
films
or
phoj
tos
for
playback
in
an
integrated
multimedia
system.'xAddress
book
data
for
use
in
conjunction
with an
integrated
hands-free
system
or
anintegrated
navigation
system.'xDestinations:
depending
on
the
equipment,
route
guidance
can
be
started
automatically
with
the
aid
of
destinations
which
have
been
taught
in
by
the
navigation
system.'xData
on
usage
of
Internet
services.
This
data
may
be
saved
locally
in
the
vehicle
or
stored
on
a
device
that
has
been
connected
to
the
vehicle,
for
example
a
smartphone,
USB
stick or
MP3
player.
Seite
12NOTESNotes12
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Service
data
General When
service
work
is
required,
for
example
rej
pairs,
service
operations,
warranty
work
and
qualj
ity
assurance
measures,
this
technical
informaj
tion
can
be
read
out
from
the
vehicle
together
with
the
vehicle
identification
number.
Stored
data
Electronic
vehicle
components
may
contain
data
storage
media
which
store
technical
information relating
to
the
vehicle
condition,
events
and
erj
rors.
The
data
required
for
service
measures
is
processed
locally
and
is
deleted
automatically
once
the
work
is
complete.
A
Service
Partner
of
the
manufacturer
or
another
qualified
Service
Partner
or
a
specialist
workshop
can
read
out
the
information.
As
part
of
service
and
repair
orders,
data
is
read
out
via
the
OBD
diagnostic
socket
using
special
diagnosis
systems
and
transferred
to
the
vehicle
manufacturer.
The
customer
is
enj
titled
to
object
to
the
data
being
read
out
and
forj
warded.
Optimising
service
processes The
vehicle
manufacturer
maintains
documentajtion
relating
to
each
vehicle
to
ensure
the
best
possible
service
is
provided.
Within
the
scope
of legal
requirements,
this
documentation
may
bemade
available
to
authorised
third
parties,
for
exj
ample
specialist
workshops.
The
independent
operators
may
only
use
this
data
for
the
purposes
of
performing
the
service
or
repair
order
in
question.
This
prevents
work from
being
duplicated
unnecessarily
on
the
vehijcle,
for
example.
Ensuring
product
quality The
data
logs
the
technical
conditions
of
the
vej
hicle
and
helps
in
locating
errors,
complying
with
warranty
obligations
and
improving
quality.
To
ensure
product
quality
and
the
developmentof
new
products,
data
on
the
usage
of
individualcomponents
and
systems
may
be
read
out,
for
example
lights,
brakes,
power
windows,
displays.
This
data
helps
the
vehicle
manufacturer
to
optij
mise
the
design
of
components
and
systems.
Data
analysis
also
provides
the
basis
for
Technij
cal
Campaigns
and
statutory
recalls.
Furthermore,
the
manufacturer
has
product
monitoring
obligations
to
meet
in
line
with
prodj
uct
liability
law.
To
fulfil
these
obligations,
the
vej
hicle
manufacturer
requires
technical
data
from
the
vehicle.
Goodwill
and
warranty
claims Data
from
the
vehicle
can
also
be
used
to
check
customer
warranty
claims.
If
goodwill
or
warranty
claims
are
asserted,
the
data
is
read
out
and
transferred
to
the
vehicle
manufacturer
to
rej
solve
the
claims
promptly.
Error
and
event
memories
in
the
vehicle
can
be
reset
when
a
Service
Partner
of
the
manufacturer or
another
qualified
Service
Partner
or
a
specialj
ist
workshop
performs
repair
or
servicing
work.
Control
over
data
Data
transferred
to
the
vehicle
manufacturer
for
the
purposes
of
ensuring
product
quality
or
optij
mising
service
processes
can
be
prevented
upon
request.
Legal
requirements
regarding
data
disclosure
According
to
current
law,
the
vehicle
manufacj
turer
is
obliged
to
provide
the
authorities
with
any
data
it
has
stored.
Data
is
provided
to
the
extent
required
and
on
a
case-by-case
basis,
for
examj
ple
to
investigate
a
criminal
offence.
The
current
law
also
gives
state
bodies
authorij
sation
to
read
out
data
from
the
vehicle
themj
selves
for
individual
cases.
This
could
include
reading
out
data
from
the
airbag
control
device
to
shed
light
on
the
circumstances
of
an
accij
dent,
for
example.Seite
13NotesNOTES13
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Mobile
devicesDepending
on
the
equipment,
mobile
devicessuch
as
smartphones
can
be
connected
to
the
vehicle
and
used
to
control
vehicle
functions,
for
example
BMW
Connected,
Apple
CarPlay.
Sound
and
images
from
the
mobile
device
may be
played
back
or
displayed
through
the
multijmedia
system
in
the
vehicle,
for
example.
Selected
information
is
transferred
to
the
mobile
device
at
the
same
time.
Depending
on
the
type of
integration,
this
includes
position
data
andother
general
vehicle
information,
for
example.
This
optimises
the
way
in
which
selected
apps,
for
example
navigation
or
music
playback,
work. How
the
data
is
processed
further
is
determined
by
the
provider
of
the
particular
app
being
used.
Services
General If
the
vehicle
has
a
wireless
network
connection,this
enables
data
to
be
exchanged
between
the vehicle
and
other
systems,
for
example
withBMW
ConnectedDrive.
Services
from
the
vehicle
manufacturer
Where
online
services
from
the
vehicle
manufacj
turer
are
concerned,
the
relevant
functions
are described
in
the
appropriate
place,
for
examplethe
Owner's
Handbook
or
manufacturer's
webj
site.
The
relevant
legal
information
pertaining
to
data
protection
is
also
provided.
Personal
data
may
be
used
to
provide
online
services.
Data
is
exchanged
over
a
secure
conj
nection,
for
example
with
the
data
systems
of
the vehicle
manufacturer
intended
for
this
purpose.
Any
collection,
processing
and
use
of
personal
data
above
and
beyond
that
needed
to
provide the
services
always
requires
legal
permission,
a
contractual
agreement
or
consent
of
the
user.BMW
ConnectedDrive
BMW
ConnectedDrive
networks
the
vehicle
witha
whole
host
of
digital
services.
When
used,
only
the
data
saved
in
the
vehicle
that
is
required
to perform
the
agreed
service
is
transferred
online,
for
example
information
on
identifying
and
locatj
ing
the
vehicle.
The
basis
is
a
contractual
agreej
ment
with
the
user.
In
individual
cases,
the
transfer
of
data
is
trigj
gered
as
a
result
of
predefined
events,
such
as an
intelligent
emergency
call.
The
wireless
netj
work
connection
is
established
via
an
in-vehicle
transmitter
and
receiver
unit
or
via
personal
moj bile
devices
brought
into
the
vehicle,
for
examplesmartphones.
Data
transfer
can
be
deactivatedon
request.
The
wireless
network
connection
enables
online functions
to
be
used.
These
include
online
servj ices
and
apps
supplied
by
the
vehicle
manufacjturer
or
by
other
providers.
Services
from
other
providers
When
using
online
services
from
other
providers, these
services
are
the
responsibility
of
the
relej
vant
provider
and
subject
to
their
data
privacy conditions
and
terms
of
use.
The
vehicle
manuj
facturer
has
no
influence
over
the
data
that
is
exj
changed.
Information
as
to
how
personal
data
is
collected and
used
in
relation
to
services
from
third
parties, the
scope
of
such
data
and
its
purpose,
can
beobtained
from
the
relevant
provider.
Personal
decision
Every
user
decides
for
themselves
whether
they wish
to
enter
into
a
contract
for
a
service
such
as
BMW
ConnectedDrive.
Information
is
provided
in
writing
regarding
the
scope
and
content
of
data
processing
before
the
service
is
acquired
and
forms
part
of
the
vehicle
handover.
The
user
has
the
option
to
deactivate
the
servj
ices
at
any
time
and,
as
a
result,
to
stop
the
proj
cessing
of
data
required
for
the
services.
It
is
also
possible
to
have
the
entire
data
connection
actijSeite
14NOTESNotes14
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vated
or
deactivated.
Excluded
from
this
arefunctions
and
services
which
are
required
by
law,
for
example
emergency
call
systems.
Transparency
concerning
vehicle
data
BMW
CarData
provides
transparency
regarding
how
vehicle
data
is
handled
when
BMW
Conj nectedDrive
is
used.
BMW
CarData
enables
users
to
control
whether
vehicle
data
that
is
proj cessed
in
the
context
of
BMW
ConnectedDrive
is
transferred
to
third
parties.
Users
can
decide
for
each
individual
service
offering
whether
data
access
is
to
be
granted
or
refused
for
third
parj
ties,
for
example
for
insurance
companies.
An
archive
from
BMW
CarData
can
also
be
rej
quested
at
any
time.
The
archive
provides
inforj mation
regarding
the
data
that
has
been
transj
mitted
and
saved
in
the
context
of
BMW
ConnectedDrive.
BMW
CarData
can
only
be
acj
cessed
by
third-party
providers
via
servers
of
the
vehicle
manufacturer.
No
direct
access
to
the
vej
hicle
and
its
data
is
granted.
More
information
on
BMW
CarData
is
available
on
the
BMW
ConnectedDrive
customer
portal.
Statutory
emergency
call
system
Principle The
eCall
emergency
call
system
required
by
lawenables
manual
or
automatic
emergency
calls
to
be
issued
in
the
event
of
accidents,
for
example.
The
emergency
calls
are
answered
by
the
public
rescue
coordination
centre.
General For
information
on
the
eCall
statutory
on-board
emergency
call
system
based
on
the
112
emerj gency
call,
as
well
as
its
operation
and
its
funcjtions,
see
the
chapter
on
emergency
calls.
The
eCall
service
based
on
the
112
emergency call
is
a
public
service
of
general
interest
and
is
provided
free
of
charge.If
a
serious
accident
occurs,
the
eCall
statutory
emergency
call
system
is
activated
automatically by
on-board
sensors
as
a
standard
feature.
It
isalso
triggered
automatically
if
the
vehicle
is
equipped
with
an
intelligent
emergency
call
sysj
tem
that
fails
to
work
in
the
event
of
a
serious
acj
cident.
The
eCall
statutory
emergency
call
system
can also
be
triggered
manually
if
required.
If
a
critical
system
failure
occurs
that
would
put the
eCall
statutory
emergency
call
system
out
of
operation,
the
passengers
receive
a
warning.
For
further
information:'xEmergency
call,
see
page
379.'xMalfunction,
see
page
380.
Information
on
data
processing
The
eCall
statutory
emergency
call
system
projcesses
personal
data
in
accordance
with
thefollowing
regulations:
'xProtection
of
personal
data:
regulation
2016/679/EU
of
the
European
Parliament
and
of
the
Council.'xProtection
of
personal
data:
directive
2002/58/EC
of
the
European
Parliament
and
of
the
Council.
Personal
data
is
only
processed
for
the
purpose
of
transmitting
eCall
emergency
calls
to
the
standardised
European
emergency
call
number
112.
SIM
card The
eCall
statutory
emergency
call
system
operj
ates
via
mobile
communications
through
the
SIM card
installed
in
the
vehicle.
The
SIM
card
is
not
permanently
connected
to
the
mobile
telephone
network;
rather,
it
remains
connected
only
as
long
as
the
emergency
call
is
active.
Data
types
and
their
recipients The
eCall
statutory
emergency
call
system
mayonly
collect
and
process
the
following
data:
Seite
15NotesNOTES15
Online
Edition
for
Part
no.
01405A1E3C4
-
X/20

'xThe
vehicle
identification
number
for
rapidlyidentifying
the
vehicle,
for
example
the
model.'xVehicle
type,
for
example
passenger
car.'xType
of
vehicle
drive,
for
example
petrol
ordiesel,
for
assessing
the
risks
involved
in
a
rescue,
for
example
the
risk
of
fire
caused
by
fuel.'xThe
vehicle's
position
at
the
time
of
the
accij
dent,
its
last
three
locations
and
the
driving
direction
in
order
to
locate
the
vehicle
more quickly
on
very
complex
route
sections,for
example.'xA
log
of
the
automatic
system
activation,
along
with
the
time
stamp.'xControl
information,
which
tells
rescue
servj ices
whether
the
emergency
call
was
trigj
gered
automatically
or
manually,
for
example.'xA
time
stamp
for
determining
the
time
of
the accident
in
order
to
optimise
the
deployment
plans
of
the
rescue
services.'xThe
driving
direction
for
establishing
which
side
of
a
motorway
carriageway
is
affected,
for
example.
The
authorities
of
the
state
in
whose
territory
the
eCall
system
emergency
call
is
made
determine
which
emergency
call
centres
receive
and
procj
ess
the
statutory
emergency
call.
Data
processing
configuration
The
eCall
statutory
emergency
call
system
enj sures
that
the
data
contained
in
the
systemmemory
cannot
be
accessed
outside
the
systembefore
an
emergency
call
is
triggered.
The
data
collected
for
the
eCall
statutory
emerj
gency
call
system
is
only
saved
in
the
vehicle
and
sent
to
the
rescue
coordination
centre
when
an
emergency
call
is
triggered.
The
eCall
statutory
emergency
call
system
enj
sures
that
it
cannot
be
traced
and
there
is
no permanent
tracking
during
normal
operation.
The
eCall
statutory
emergency
call
system
enj
sures
that
the
data
in
the
internal
system
memj ory
is
deleted
automatically
and
continuously.
The
vehicle's
location
data
is
continuously
overj
written
in
the
system's
internal
memory
so
that
only
the
vehicle's
last
three
locations
-
which
the
system
needs
for
normal
operation
-
are
ever stored.
The
activity
data
log
of
the
eCall
statutory
emerj
gency
call
system
is
retained
only
for
as
long
as
is
necessary
to
handle
the
eCall
emergency
call
and
under
no
circumstances
for
any
longer
than
13
hours
after
the
eCall
emergency
call
was
trigj
gered.
Rights
of
individuals
affected
by
data
processing
The
individual
affected
by
data
processing,for
example
the
vehicle
owner,
has
the
right
to
access
the
data
and
can
request
that
data
conj cerning
him
or
her
that
is
not
processed
in
acj
cordance
with
the
statutory
regulations
be
corj rected,
deleted
or
blocked
as
applicable.
Eachtime
that
data
is
corrected,
deleted
or
blocked
in
line
with
these
regulations,
the
third
parties
to
whom
the
data
was
transmitted
must
be
notified,
insofar
as
this
is
reasonably
practical.
The
individual
affected
by
data
processing
has
the
right
to
complain
to
the
relevant
data
protecj
tion
body
if
he
or
she
believes
that
his
or
her
rights
have
been
violated
by
having
their
that
personal
data
processed.
For
matters
relating
to
access
rights,
please
conj
tact
a
Service
Partner
of
the
manufacturer
or
anj other
qualified
Service
Partner
or
a
specialist
workshop.
Intelligent
emergency
call
system
Principle
The
intelligent
emergency
call
system
enables manual
or
automatic
emergency
calls
to
be
placed,
for
example
in
the
event
of
an
accident.
The
emergency
calls
are
answered
by
an
emerj
gency
call
centre
appointed
by
the
vehicle
manuj facturer.Seite
16NOTESNotes16
Online
Edition
for
Part
no.
01405A1E3C4
-
X/20

In
addition
to
the
intelligent
emergency
call
sysj
tem,
the
eCall
statutory
emergency
call
system
is present
in
the
vehicle
and
is
active
depending
on
the
situation.
The
vehicle
owner
has
the
right
to
use
either
the intelligent
emergency
call
system
or
the
eCall
statutory
emergency
call
system.
For
further
information:
Emergency
call,
see
page
379.
Legal
basis
The
intelligent
emergency
call
system
processes
personal
data
in
accordance
with
the
following
regulations:'xProtection
of
personal
data:
directive
95/46/EC
of
the
European
Parliament
and
of
the
Council.'xProtection
of
personal
data:
directive
2002/58/EC
of
the
European
Parliament
and
of
the
Council.
The
ConnectedDrive
contract
concluded
for
this function,
as
well
as
the
relevant
laws,
ordinances
and
directives
of
the
European
Parliament
and
the
European
Council
provide
the
legal
basis
for the
activation
and
function
of
the
intelligent
emergency
call
system.
The
relevant
ordinances
and
directives
govern the
protection
of
individuals
in
terms
of
processj
ing
personal
data.
The
intelligent
emergency
call
system
processes personal
data
in
accordance
with
European
dij rectives
on
the
protection
of
personal
data.
The
intelligent
emergency
call
system
processespersonal
data
only
with
the
vehicle
owner's
conj
sent.
The
intelligent
emergency
call
system
and
other
added-value
services
may
only
process
personal
data
with
the
express
consent
of
the
individual affected
by
data
processing,
for
example
the
vej
hicle
owner.
SIM
card
The
intelligent
emergency
call
system
operates
via
mobile
communications
through
the
SIM
card
installed
in
the
vehicle.
The
SIM
card
is
permaj nently
logged
into
the
mobile
telephone
networkso
a
connection
can
be
established
quickly.
The
data
is
sent
to
the
vehicle
manufacturer
in
the
event
of
an
emergency.
Improving
quality The
vehicle
manufacturer
also
uses
the
data
sentas
part
of
an
emergency
call
to
improve
productand
service
quality.
Position
determination Only
the
provider
of
the
mobile
telephone
netjwork
is
able
to
determine
the
position
of
the
vejhicle
based
on
mobile
telephone
mast
locations.The
network
operator
is
not
able
to
link
the
vehijcle
identification
number
to
the
telephone
numjber
of
the
installed
SIM
card.
Only
the
vehicle
manufacturer
is
able
to
link
the
vehicle
identificaj
tion
number
to
the
telephone
number
of
the
inj
stalled
SIM
card.
Log
data
for
emergency
calls The
log
data
for
emergency
calls
is
saved
in
avehicle
memory.
The
oldest
log
data
is
regularly
deleted.
The
log
data
includes
information
on
when
and
where
an
emergency
call
was
placed,
for
example
in
the
event
of
an
accident.
In
exceptional
cases,
the
log
data
can
be
read
out
from
the
vehicle
memory.
It
is
usually
only
possij
ble
for
log
data
to
be
read
out
with
a
court
order and
if
the
corresponding
devices
are
directlyconnected
to
the
vehicle.
Automatic
emergency
call
The
system
has
been
designed
so
that
an
emerj
gency
call
is
triggered
automatically
following
an accident
of
a
certain
severity,
which
is
detectedby
the
sensors
in
the
vehicle.Seite
17NotesNOTES17
Online
Edition
for
Part
no.
01405A1E3C4
-
X/20

Sent
informationIf
an
emergency
call
is
made
by
the
intelligentemergency
call
system,
the
same
information
is
conveyed
to
the
appointed
emergency
call
cenj tre
as
is
normally
conveyed
to
the
public
rescue
coordination
centre
by
the
eCall
statutory
emerj gency
call
system.
Furthermore,
the
intelligent
emergency
call
sysj tem
also
conveys
the
following
additional
inforj mation
to
an
emergency
call
centre
appointed
by
the
vehicle
manufacturer
and,
where
applicable, to
the
public
rescue
coordination
centre:'xAccident
data,
for
example
the
direction
of
the
collision
as
detected
by
the
vehicle
senj
sors
in
order
to
facilitate
the
deployment
plans
of
the
rescue
services.'xContact
data,
for
example
the
telephone number
of
the
installed
SIM
card
and
the
driver's
telephone
number,
if
available,
so
that
those
involved
in
the
accident
can
be
contacj ted
quickly
if
necessary.
Data
storage
The
data
relating
to
an
emergency
call
that
has
been
triggered
is
saved
in
the
vehicle.
The
data contains
information
about
the
emergency
call,
for
example
the
place
and
time
it
was
issued.
The
emergency
call
centre
saves
audio
recordj
ings
of
the
emergency
call.
Audio
recordings
of
the
customer
are
saved
for
24
hours,
in
case
details
of
the
emergency
call
need
to
be
analysed.
After
that,
the
audio
recordj
ings
are
deleted.
Audio
recordings
of
the
emerj
gency
call
centre
employee
are
saved
for
24
hours
for
quality
assurance
purposes.
Disclosure
of
personal
data
The
data
obtained
in
the
context
of
an
intelligent
emergency
call
is
only
used
to
process
the emergency
call.
If
legally
obliged
to
do
so,
the
vejhicle
manufacturer
will
disclose
the
data
it
hasprocessed
and,
where
applicable,
still
has
saved.
Statutory
emergency
call
system
The
owner
of
a
vehicle
equipped
with
an
intellijgent
emergency
call
system
and
the
eCall
statujtory
emergency
call
system
has
the
right
to
usethe
on-board
eCall
system
instead
of
the
intellij
gent
emergency
call
function.
To
request
deactivation,
please
contact
a
Servj
ice
Partner
of
the
manufacturer
or
another
qualij
fied
Service
Partner
or
a
specialist
workshop.
The
eCall
statutory
emergency
call
system
is
aljways
on
standby
in
addition
to
the
intelligentemergency
call
system.
The
eCall
statutoryemergency
call
system
takes
over
the
emerj
gency
call
function
if
the
intelligent
emergency
call
system
is
not
functional
for
technical
reaj
sons,
for
example
if
the
emergency
call
centre
appointed
by
the
vehicle
manufacturer
cannot
be reached.
The
eCall
statutory
emergency
call
system
uses
the
infrastructure
of
the
112
public
emergency
call
number.
The
system
can
be
configured
so
that
emerj gency
calls
are
always
made
via
the
eCall
statuj
tory
emergency
call
system
and
not
via
the
intelj
ligent
emergency
call
system.
Have
the
setting
configured
by
a
Service
Partner
of
the
manufacj
turer
or
another
qualified
Service
Partner
or
a
specialist
workshop.
Vehicle
identificationnumber
General
Depending
on
the
national-market
version,
the
vehicle
identification
number
is
located
at
differj ent
positions
in
the
vehicle.
This
chapter
dej
scribes
all
the
positions
that
are
possible
for
the
model
range.
Seite
18NOTESNotes18
Online
Edition
for
Part
no.
01405A1E3C4
-
X/20

Engine
compartment
The
vehicle
identification
number
is
engraved
inthe
engine
compartment,
on
the
right-hand
sideof
the
vehicle.
Type
plate
on
right-hand
side
The
vehicle
identification
number
is
on
the
typeplate
on
the
right-hand
side
of
the
vehicle.
Type
plate
on
left-hand
side
The
vehicle
identification
number
is
on
the
type plate,
on
the
left-hand
side
of
the
vehicle.
Windscreen
The
vehicle
identification
number
is
additionally
located
behind
the
windscreen.
iDrive It
is
also
possible
to
display
the
vehicle
identificaj
tion
number
via
iDrive.
For
further
information:
Viewing
the
vehicle
identification
number
and
software
part
number,
see
page
80.
Seite
19NotesNOTES19
Online
Edition
for
Part
no.
01405A1E3C4
-
X/20

Owner's
Handbook
mediaVehicle
equipment
This
chapter
describes
all
standard,
country-spejcific
and
optional
equipment
available
for
the
model
series.
It
may
therefore
describe
equipj
ment
and
functions
which
are
not
installed
in your
vehicle,
for
example
on
account
of
the
spejcial
equipment
selected
or
the
country
specificaj
tion.
This
also
applies
to
safety-relevant
funcj
tions
and
systems.
Please
comply
with
the
relevant
laws
and
regulations
when
using
the
corresponding
functions
and
systems.
General
Media
overview
Content
from
the
Owner's
Handbook
can
be
acj
cessed
in
different
formats.
The
following
Ownj er's
Handbook
media
formats
are
available:
'xPrinted
Owner's
Handbook.'xIntegrated
Owner's
Handbook
in
the
vehicle.
Validity
of
Owner's
Handbook
Vehicle
production
At
the
time
of
production
in
the
factory,
the
prinj
ted
Owner's
Handbook
provides
up-to-date
inj formation.
Updates
following
the
copy
deadlinecan
result
in
differences
between
the
printed
Owner's
Handbook
and
the
integrated
Owner's Handbook
in
the
vehicle.
You
will
find
notes
on
any
updates
in
the
appenj
dix
of
the
printed
Owner's
Handbook
for
the
vej
hicle.
After
a
software
update
in
the
vehicle
After
a
vehicle
software
update
m
for
example,
a
Remote
Software
Upgrade
m
the
integrated
Owner's
Handbook
for
the
vehicle
will
contain updated
information.
Printed
Owner's
Handbook
Principle
The
printed
Owner's
Handbook
describes
all standard,
country-specific
and
optional
equipjment
available
for
the
model
series.
General The
Owner's
Handbook
for
navigation,
entertainj
ment
and
communication
is
available
as
a
printed book
from
Service.
Supplementary
Owner's
Handbooks
Please
also
follow
the
supplementary
Owner's
Handbooks
which
are
attached
in
addition
to
the on-board
literature
as
necessary.
Integrated
Owner'sHandbook
in
the
vehicle
Principle
The
integrated
Owner's
Handbook
describes
the specific
equipment
and
functions
present
in
thevehicle.
The
Integrated
Owner's
Handbook
can
be shown
in
the
Control
Display.
Selecting
the
Owner's
Handbook
1.

Press
the
button.2.CARSeite
20NOTESOwner's
Handbook
media20
Online
Edition
for
Part
no.
01405A1E3C4
-
X/20