AC controls BUICK ENCORE 2019 Repair Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Climate Controls 151
operation. To turn Auto Defog off or
on, see "Climate and Air Quality"
underVehicle Personalization
0 130.
Ionizer : If equipped with an ionizer,
this feature helps to clean the air
inside the vehicle and remove
contaminants such as pollen, odors,
and dust. To turn the ionizer on or
off, see “Climate and Air Quality”
under Vehicle Personalization
0 130.
Rear Window Defogger
=:Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is off or in ACC/
ACCESSORY.
The rear window defogger can be
set to automatic operation. See
“Climate and Air Quality” under
Vehicle Personalization 0130.
When Auto Rear Defog is turned on,
the rear window defogger turns on
automatically when the interior temperature is cold and the outside
temperature is about 4 °C (40 °F)
and below. The auto rear defogger
turns off automatically after about
10 minutes. At higher speeds, the
rear window defogger may stay on
continuously.
If equipped with heated outside
mirrors, they turn on when the rear
window defogger button is on and
help to clear fog or frost from the
surface of the mirrors. See
Heated
Mirrors 042.Caution
Do not try to clear frost or other
material from the inside of the
front windshield and rear window
with a razor blade or anything
else that is sharp. This may
damage the rear window
defogger grid and affect the
radio's ability to pick up stations
clearly. The repairs would not be
covered by the vehicle warranty.
MorL:If equipped, press to turn
the heated seats on or off. See
Heated Front Seats 054.
(:If equipped, press to turn the
heated steering wheel on or off. See
Heated Steering Wheel 0105.
Remote Start Climate Control
Operation : If equipped with the
remote vehicle start feature, the
climate control system may run
when the vehicle is started remotely.
The system uses the driver ’s
previous settings to heat or cool the
inside of the vehicle. The rear defog
may come on during remote start
based on cold ambient conditions.
The rear defog indicator light does
not come on during a remote start.
If equipped, the heated seats may
come on during a remote start. The
heated seat indicator lights do not
come on during a remote start.
See Remote Vehicle Start 033 and
Heated Front Seats 054.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
152 Climate Controls
Sensors
The solar sensor, on top of the
instrument panel near the
windshield, monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.
Air Vents
Use the louvers located on the air
vents to change the direction of the
airflow.
Use the thumbwheels near the air
vents to control the amount of
airflow or to shut off the airflow.
Operation Tips
.Keep all outlets open whenever
possible for best system
performance.
. Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
. Clear away any ice, snow,
or leaves from the air inlets at
the base of the windshield that
can block the flow of air into the
vehicle.
. Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle. .
Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Climate Controls 153
Maintenance
Air Intake
Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0281.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0290.
1. Open the glove box completely and disconnect the damper on
the outboard side.2. Push in both sides of the glovebox and pull to remove.
3. Open the filter cover byreleasing tabs on both sides
and pulling up the cover.
4. Replace the air filter.
5. Close the air filter cover and reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
154 Climate Controls
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule0281.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
180 Driving and Operating
If driving safely on a wet road and it
becomes necessary to slam on the
brakes and continue braking to
avoid a sudden obstacle, a
computer senses that the wheels
are slowing down. If one of the
wheels is about to stop rolling, the
computer will separately work the
brakes at each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
you steer around the obstacle while
braking hard.
As the brakes are applied, the
computer keeps receiving updates
on wheel speed and controls
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly and let
ABS work. You might hear the ABS
pump or motor operating and feel
the brake pedal pulsate, but this is
normal.
Braking in Emergencies
ABS allows you to steer and brake
at the same time. In many
emergencies, steering can help
more than even the very best
braking.
Parking Brake
To set the parking brake, hold the
brake pedal down and pull up on the
parking brake lever. If the ignition is
on, the brake system warning light
will come on. SeeBrake System
Warning Light 0120.
To release the parking brake, hold
the brake pedal down. Pull the
parking brake lever up until you can
press the release button. Hold the
release button in as you move the
brake lever all the way down.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
Brake Assist
If equipped, Brake Assist is
designed to assist in stopping or
decreasing vehicle speed in
emergency driving conditions. This

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Vehicle Care 275
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
all cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.
Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Customer Information 299
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
318 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
324 Index
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 200
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Fuses and Circuit Breakers . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 235
Overload . . . . . . . . . . . . . . . . . . . . . 231
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 310
Engine Air Cleaner/Filter . . . . . . . . . . . . . 213
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Compartment Overview . . . . . . . 206
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .115
Cooling System . . . . . . . . . . . . . . . 214
Drive Belt Routing . . . . . . . . . . . . 294
Exhaust . . . . . . . . . . . . . . . . . . . . . . 175
Heater . . . . . . . . . . . . . . . . . . . . . . . . 171
Oil Life System . . . . . . . . . . . . . . . .211
Oil Pressure Light . . . . . . . . . . . . 123
Overheating . . . . . . . . . . . . . . . . . . 218 Engine (cont'd)
Power Messages . . . . . . . . . . . . . 130
Running While Parked . . . . . . . . 176
Starting . . . . . . . . . . . . . . . . . . . . . . . 169
Entry Lighting . . . . . . . . . . . . . . . . . . . 144
Event Data Recorders . . . . . . . . . . 307
Exit Lighting . . . . . . . . . . . . . . . . . . . . 144
Extended Parking . . . . . . . . . . . . . . . 174
Extender, Seat Belt . . . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . 140
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 145
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 213
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 141
Flashers, Hazard Warning . . . . . . 142
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 258
Changing . . . . . . . . . . . . . . . . . . . . . 259
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 278
Fluid Automatic Transmission . . . . . . 212
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 221
Washer . . . . . . . . . . . . . . . . . . . . . . . 219 Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . 143
Folding Mirrors . . . . . . . . . . . . . . . . . . 42
Folding Seatback . . . . . . . . . . . . . . . . 55
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 191
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 305
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Seat Armrest . . . . . . . . . . . . . . 54
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 197
Economy Driving . . . . . . . . . . . . . . . 24
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 199
Filling the Tank . . . . . . . . . . . . . . . 197
Foreign Countries . . . . . . . . . . . . 197
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .114
Low Fuel Warning Light . . . . . . . 124
Prohibited Fuels . . . . . . . . . . . . . . 196
Recommended . . . . . . . . . . . . . . . 196
Top Tier . . . . . . . . . . . . . . . . . . . . . . 196

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
326 Index
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 240
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 143
Daytime Running (DRL) . . . . . . 141
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 143
Exterior Controls . . . . . . . . . . . . . . 140
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 145
Front Fog . . . . . . . . . . . . . . . . . . . . . 143
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 227
License Plate . . . . . . . . . . . . . . . . . 230
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .118
On Reminder . . . . . . . . . . . . . . . . . 125
Reading . . . . . . . . . . . . . . . . . . . . . . 144
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 194
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Lap-Shoulder Belt . . . . . . . . . . . . . . . 63 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 87
LED Lighting . . . . . . . . . . . . . . . . . . . . 227
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Illumination Control . . . . . . . . . . . 143
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Lights Airbag Readiness . . . . . . . . . . . . . .117
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 121
Brake System Warning . . . . . . . 120
Charging System . . . . . . . . . . . . . .118
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .118
Cruise Control . . . . . . . . . . . . . . . . 125
Engine Oil Pressure . . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . 141
Front Fog Lamp . . . . . . . . . . . . . . 124
High-Beam On . . . . . . . . . . . . . . . . 124
High/Low Beam Changer . . . . . 140
Immobilizer . . . . . . . . . . . . . . . . . . . 124
Lane Departure Warning . . . . . . 121 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . 124
Seat Belt Reminders . . . . . . . . . . .116
StabiliTrak OFF . . . . . . . . . . . . . . . 122
Tire Pressure . . . . . . . . . . . . . . . . . 123
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 122
Traction Off . . . . . . . . . . . . . . . . . . . 122
Locks
Automatic Door . . . . . . . . . . . . . . . . . 36
Delayed Locking . . . . . . . . . . . . . . . . 36
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 36
Power Door . . . . . . . . . . . . . . . . . . . . . 36
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loss of Control . . . . . . . . . . . . . . . . . 159
Low Fuel Warning Light . . . . . . . . . 124
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 87
Lumbar Adjustment . . . . . . . . . . . . . . 50 Front Seats . . . . . . . . . . . . . . . . . . . . . 50
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 291