remote start BUICK ENCORE 2021 User Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
90 Instruments and Controls
Personalization Menus
The following list of features may be
available:
.Time and Date
.Rear Seat Reminder
.Language
.Valet Mode
.Radio
.Vehicle
.Bluetooth
.Apple CarPlay
.Android Auto
.Voice
.Display
.Rear Camera
.Return to Factory Settings
.Software Information
.Wi-Fi
Each menu is detailed in the following
information.
Time and Date
Manually set the time and date. See "Time /
Date" under Settings (8 Inch Screen) 0129.
Rear Seat Reminder
This allows for a chime and a message when
the rear door has been opened before or
during operation of the vehicle.
Select Off or On.
Language
Select Language, then select from the
available language(s).
Valet Mode
To turn Valet Mode on and off, see “Valet
Mode” inSettings (8 Inch Screen) 0129.
Radio
To manage the radio features, see “Radio”in
Settings (8 Inch Screen) 0129.
Vehicle
Select and the following may be displayed:
.Collision/Detection Systems
.Comfort and Convenience
.Lighting
.Power Door Locks
.Remote Lock, Unlock, Start
Collision/Detection Systems
Select and the following may be displayed:
.Rear Cross Traffic Alert
.Side Blind Zone Alert
Rear Cross Traffic Alert
Select Off or On. See Rear Vision Camera
(RVC) 0190.
Side Blind Zone Alert
Select Off or On. See Side Blind Zone Alert
(SBZA) 0194.
Comfort and Convenience
Select and the following may be displayed:
.Chime Volume
.Auto Wipe in Reverse Gear
Chime Volume
This allows the selection of the chime
volume level.
Touch + or −to adjust the volume.
Auto Wipe in Reverse Gear
When on and the front wiper is on, the rear
wiper will automatically activate when the
vehicle is shifted to R (Reverse).
Select Off or On.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Instruments and Controls 91
Lighting
Select and the following may be displayed:
.Vehicle Locator Lights
.Exit Lighting
Vehicle Locator Lights
This feature will flash the exterior lamps
when
Kon the Remote Keyless Entry (RKE)
transmitter is pressed to locate the vehicle.
Select Off or On.
Exit Lighting
This allows the selection of how long the
exterior lamps stay on when leaving the
vehicle when it is dark outside.
Select Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Select and the following may be displayed:
.Unlocked Door Anti Lock Out
.Auto Door Unlock
.Delayed Door Lock Unlocked Door Anti Lock Out
When on, this feature will keep the driver
door from locking when the door is open.
If Off is selected, the Delayed Door Lock
menu will be available.
Select Off or On.
Auto Door Unlock
This allows selection of which of the doors
will automatically unlock when the vehicle is
shifted into P (Park).
Select Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the locking
of the doors.
Select Off or On.
Remote Lock, Unlock, and Start
Select and the following may be displayed:
.Remote Unlock Light Feedback
.Remote Lock Feedback
.Remote Door Unlock
.Passive Door Unlock
.Passive Door Lock
.Remote Left in Vehicle AlertRemote Unlock Light Feedback
When on, the exterior lamps will flash when
unlocking the vehicle with the RKE
transmitter.
Select Off or Flash Lights.
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the vehicle
with the RKE transmitter.
Select Off, Lights and Horn, Lights Only,
or Horn Only.
Remote Door Unlock
This allows selection of which doors will
unlock when pressing
Kon the RKE
transmitter.
When set to Driver Door, the driver door
will unlock the first time
Kis pressed and
all doors will unlock when
Kis pressed a
second time. When set to All Doors, all of
the doors will unlock at the first press of
K.
Select All Doors or Driver Door.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Instruments and Controls 95
Vehicle Locator Lights
This feature will flash the exterior lamps and
allows some of the exterior lamps and most
of the interior lamps to turn on briefly
when
Kon the Remote Keyless Entry (RKE)
transmitter is pressed to locate the vehicle.
Touch Off or On.
Exit Lighting
This allows the selection of how long the
exterior lamps stay on when leaving the
vehicle when it is dark outside.
Touch Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Touch and the following may display:
.Open Door Anti Lockout
.Auto Door Unlock
.Delayed Door Lock
Open Door Anti Lock Out
When on, this feature will keep the driver
door from locking when the door is open.
If Off is selected, the Delayed Door Lock
menu will be available.
Touch Off or On. Auto Door Unlock
This allows selection of which of the doors
will automatically unlock when the vehicle is
shifted into P (Park).
Touch Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the locking
of the doors. To override the delay, press
the power door lock switch on the door.
Touch Off or On.
Remote Lock, Unlock, and Start
Touch and the following may display:
.Remote Unlock Light Feedback
.Remote Lock Feedback
.Remote Door Unlock
.Passive Door Unlock
.Passive Door Lock
.Remote Left in Vehicle Alert
Remote Unlock Light Feedback
When on, the exterior lamps will flash when
unlocking the vehicle with the RKE
transmitter.
Touch Off or Flash Lights. Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the vehicle
with the RKE transmitter.
Touch Off, Lights and Horn, Lights Only,
or Horn Only.
Remote Door Unlock
This allows selection of which doors will
unlock when pressing
Kon the RKE
transmitter.
Touch All Doors or Driver Door.
Passive Door Unlock
This allows the selection of what doors will
unlock when using the button on the driver
door to unlock the vehicle.
Touch All Doors or Driver Door Only.
Passive Door Lock
This allows passive locking to be turned on
or off and selects feedback. See Remote
Keyless Entry (RKE) System Operation 07.
Touch Off, On with Horn Chirp, or On.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
174 Driving and Operating
Ignition Positions
The vehicle has an electronic keyless ignition
with pushbutton start. The RKE transmitter
must be in the vehicle for the system to
operate.
If the vehicle is not working, the vehicle
may be near a strong antenna signal
causing interference to the Keyless Access
system. SeeRemote Keyless Entry (RKE)
System Operation 07.
To shift out of P (Park), the ignition must be
on or in ACC/ACCESSORY, and the brake
must be applied. Stopping the Engine/LOCK/OFF (No Indicator
Lights) :
When the vehicle is stopped, press
ENGINE START/STOP once to turn the engine
off. If the vehicle is in P (Park), the ignition
will turn off, and Retained Accessory
Power (RAP) will remain active. See Retained
Accessory Power (RAP) 0178.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and the Driver
Information Center (DIC) will display the
message SHIFT TO PARK.
When the vehicle is shifted into P (Park), the
ignition system turn off.
Do not turn the ignition off when the
vehicle is moving. This will cause a loss of
power assist in the brake and steering
systems and disable the airbags.
If the vehicle must be shut off in an
emergency: 1. Brake using a firm steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location. 3. Come to a complete stop, shift to
P (Park), and turn the ignition off.
4. Set the parking brake. See Parking Brake
0 184.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the
ignition off, pressing ENGINE START/STOP
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 175
ON/RUN/START (Green Indicator Light) :This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing ENGINE START/STOP once will place
the ignition system in ON/RUN/START.
Once engine cranking begins, release ENGINE
START/STOP. Engine cranking will continue
until the engine starts. See Starting the
Engine 0175.
The engine will then remain in ON/RUN.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes.
With the vehicle off, and the brake pedal
not applied, pressing and holding ENGINE
START/STOP for more than five seconds will
place the vehicle in Service Mode.
The instruments and audio system will
operate as they do in ON/RUN, but the
vehicle will not be able to be driven. The
engine will not start in Service Mode.
Press ENGINE START/STOP again to turn the
vehicle off.Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle when it is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See Add-On Electrical Equipment 0200.
Starting Procedure 1. With the Keyless Access system, the RKE transmitter must be in the vehicle. Press
ENGINE START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it. If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE transmitter battery is low, the Driver
Information Center (DIC) will display a
message. See
Driver Information Center
(DIC) 086 and
Remote Keyless Entry (RKE) System
Operation 07.
Caution
Cranking the engine for long periods of
time, by pressing ENGINE START/STOP
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
hold ENGINE START/STOP, for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 203
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 047.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0289.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 47. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 013.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 278.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
286 Customer Information
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Buick reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and Buick
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Buick dealer
for warranty service, or if the vehicle was in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices. Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery:
Reimbursement is up to 7
liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 295
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 297
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0200. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
300 Connected Services
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myBuick mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, by using the myBuick mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app to
compatible Apple and Android smartphones.
Buick users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.