change time BUICK ENCORE 2021 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 295
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
296 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0290.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
OnStar 297
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0200. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Connected Services 301
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Buick on social media.
Features are subject to change. For myBuick
mobile app information and compatibility,
see my.buick.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle’s
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.buick.com. Message and data rates may
apply.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
306 Index
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 99
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 112
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 223
Daytime Running Lamps (DRL) . . . . . . . . . . 98
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 86
High/Low Beam Changer . . . . . . . . . . . . . . . 97
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 86
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 86
Hill and Mountain Roads . . . . . . . . . . . . . . . . 168
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .185
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
How to Wear Seat Belts Properly . . . . . . . . . .33
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . .174
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Infants and Young Children, Restraints . . . . 50
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 289
Infotainment System . . . . . . . . . . . . . . . . . . . . 293
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 76
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 20
Introduction . . . . . . . . . . . . . . . . . . . . . . 1, 104, 136
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . 116, 147
Jump Starting - North America . . . . . . . . . . . 253
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 234 Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 98
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 97
Exterior Lighting Battery Saver . . . . . . . . 102
Headlamps, Front Turn Signal, and
Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Malfunction Indicator (Check Engine) . . . 81
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Lane Departure Warning (LDW) . . . . . . . . . . 195
Lane Departure Warning Light . . . . . . . . . . . . 83
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 34
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 61
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Illumination Control . . . . . . . . . . . . . . . . . . . 100
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 79

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Index 311
Transmission (cont'd)Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . 210
Transportation Program, Courtesy . . . . . . . 287
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Turn and Lane-Change Signals . . . . . . . . . . . . 99
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 224
U
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . . . 68
Uniform Tire Quality Grading . . . . . . . . . . . . 245
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113, 144
Using the System . . . . . . . . . . . . . . . . . . . .106, 139
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Identification Number (VIN) . . . . . . . . . . . . 279
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Personalization . . . . . . . . . . . . . . . . . . . . . 89, 94
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Vehicle (cont'd)
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . . 89
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 83
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Vehicle Data Recording and Privacy . . . . . . 292
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . 118
W
Warning
Brake System Light . . . . . . . . . . . . . . . . . . . . . 82
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 195
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 99
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Wheels Alignment and Tire Balance . . . . . . . . . . . . 247
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
When It Is Time for New Tires . . . . . . . . . . . 243
Where to Put the Restraint . . . . . . . . . . . . . . . .53
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Windows (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Wiper Blade Replacement . . . . . . . . . . . . . . . . 220
Wipers Rear Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73