key BUICK ENCORE GX 2021 Owner's Guide

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
Seats and Restraints 49
A pregnant woman should wear a
lap-shoulder belt, and the lap portion should
be worn as low as possible, below the
rounding, throughout the pregnancy.
The best way to protect the fetus is to
protect the mother. When a seat belt is
worn properly, it is more likely that the
fetus will not be hurt in a crash. For
pregnant women, as for anyone, the key to
making seat belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten around
you, you should use it.But if a seat belt is not long enough, your
dealer will order you an extender. When
you go in to order it, take the heaviest coat
you will wear, so the extender will be long
enough for you. To help avoid personal
injury, do not let someone else use it, and
use it only for the seat it is made to fit. The
extender has been designed for adults.
Never use it for securing child restraints. For
more information on the proper use and fit
of seat belt extenders see the instruction
sheet that comes with the extender.
Safety System Check
Periodically check the seat belt reminder,
seat belts, buckles, latch plates, retractors,
shoulder belt height adjusters (if equipped),
and seat belt anchorages to make sure they
are all in working order. Look for any other
loose or damaged seat belt system parts
that might keep a seat belt system from
performing properly. See your dealer to
have it repaired. Torn, frayed, or twisted
seat belts may not protect you in a crash.
Torn or frayed seat belts can rip apart under
impact forces. If a belt is torn or frayed,
have it replaced immediately. If a belt is
twisted, it may be possible to untwist by
reversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. See
Seat Belt Reminders 095.
Keep seat belts clean and dry. See Seat Belt
Care 049.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
(Continued)

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
88 Instruments and Controls
of the system is capable of charging at a
rate up to 3 amp (15W), as requested by the
compatible smartphone. SeeRadio
Frequency Statement 0347.
{Warning
Wireless charging can affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP. See Retained Accessory
Power (RAP) 0203.
The operating temperature is −20 °C (−4 °F)
to 60 °C (140 °F) for the charging system
and 0 °C (32 °F) to 35 °C (95 °F) for the
smartphone.
{Warning
Remove all objects from the charging pad
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare occasion
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
remove the smartphone and allow the
object to cool before removing it from
the charging pad, to prevent burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may not charge if there
are any objects on the charging pad.
2. Place the smartphone face up on the charging pad.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the wireless charger from working,
or may reduce the charging performance.
See your dealer for additional
information.
3. A green
]will appear on the5on the
infotainment display. This indicates that
the smartphone is properly positioned
and charging. If a smartphone is placed
on the charging pad and
]does not
display, remove the smartphone from
the pad, turn it 180 degrees, and wait
three seconds before placing/aligning the
smartphone on the pad again.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
116 Instruments and Controls
Chime Volume
This allows the selection of the chime
volume level.
Touch the infotainment controls to adjust
the volume
Hands Free Liftgate Control
The liftgate may be operated with a kicking
motion under the left side of the rear
bumper. SeeLiftgate018
Touch Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 027.
Touch Off, On - Driver and Passenger, On -
Driver, or On - Passenger.
Rain Sense Wipers
This allows the Rainsense Wipers feature to
be disabled or enabled.
Touch Disabled or Enabled. Auto Wipe in Reverse Gear
This setting automatically turns on the rear
window wiper when the vehicle is in
R (Reverse) and the front wipers are on.
Touch Off or On.
Lighting
Touch and the following may display:
.Vehicle Locator Lights
.Exit Lighting
Vehicle Locator Lights
This feature will flash the exterior lamps
when
Kon the Remote Keyless Entry (RKE)
transmitter is pressed to locate the vehicle.
Touch Off or On.
Exit Lighting
This allows the selection of how long the
exterior lamps stay on when leaving the
vehicle when it is dark outside.
Touch Off, 30 Seconds, 60 Seconds, or 120
Seconds.
Power Door Locks
Touch and the following may display:
.Open Door Anti Lock Out
.Auto Door Unlock
.Delayed Door Lock
Open Door Anti Lock Out
This setting prevents the driver door from
locking when the door is open. If this
setting is on, the Delayed Door Lock menu
will not be available.
Touch Off or On.
Auto Door Unlock
This setting allows you to select which
doors will automatically unlock when the
vehicle is shifted into P (Park).
Touch Off, All Doors, or Driver Door.
Delayed Door Lock
This setting delays the locking of the doors.
To override the delay, press the power door
lock switch on the door.
Touch Off or On.
Remote Lock, Unlock, and Start
Touch and the following may display:
.Remote Unlock Light Feedback
.Remote Lock Feedback
.Remote Door Unlock
.Remote Start Auto Heat Seats
.Passive Door Unlock

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 117
.Passive Door Lock
.Remote Left in Vehicle Alert
Remote Unlock Light Feedback
This setting flashes the exterior lamps when
you remotely unlock the vehicle.
Touch Off or Flash Lights.
Remote Lock Feedback
This setting specifies how the vehicle
responds when you remotely lock the
vehicle.
Touch Off, Lights and Horn, Lights Only,
or Horn Only.
Remote Door Unlock
This setting specifies whether all doors,
or just the driver door, unlock when pressing
Kon the RKE transmitter.
Touch All Doors or Driver Door.
Remote Start Auto Heat Seats
This setting automatically turns on the
heated seats when using the remote start
function on cold days.
Touch Off or On. Passive Door Unlock
This setting specifies which doors unlock
when using the button on the driver door
handle to unlock the vehicle.
Touch Off, All Doors or Driver Door Only.
Passive Door Lock
This setting specifies whether the vehicle
will automatically lock, or lock and alert you
after all the doors are closed, and you walk
away from the vehicle with the RKE
transmitter. See
Remote Keyless Entry (RKE)
System Operation 07.
Touch Off, On with Horn Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when the RKE
transmitter is left in the vehicle. This menu
also enables Remote No Longer in Vehicle
Alert.
Touch Off or On.
Seating Position
Touch and the following may display:
.Seat Entry Memory
.Seat Exit Memory Seat Entry Memory
This feature automatically recalls the current
driver’s previously stored 1 or 2 button
positions when the ignition is changed from
off to on or ACC/ACCESSORY. See
Memory
Seats 038.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls the
previously stored exit button positions when
the ignition is changed from on or ACC/
ACCESSORY to off if the driver door is open
or opened. See Memory Seats038.
Touch Off or On.
Teen Driver
See Teen Driver 0169.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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126 Lighting
Front Reading Lamps
The front reading lamps are in the overhead
console.
Press the lamp lenses to turn the front
reading lamps on or off.Rear Reading Lamps
If equipped with dual sunroof, the rear
reading lamps are over the rear seats.
Press the lamp lens to turn the rear
passenger reading lamps on or off.
Lighting Features
Entry Lighting
Some exterior lamps and interior lamps turn
on briefly at night, or in areas with limited
lighting, when
Kis pressed on the Remote
Keyless Entry (RKE) transmitter. They stay
on for about 20 seconds after door is closed. When all of the doors have been closed or
the ignition is turned on, they gradually
fade out.
This feature can be changed. See
“Vehicle
Locator Lights” underVehicle Personalization
0 114.
Exit Lighting
Some exterior lamps and interior lights
come on at night, or in areas with limited
lighting, when the driver door is opened
after the ignition is turned off. The dome
lamp comes on after the ignition is turned
off. The exterior lamps and dome lamp
remain on for a set amount of time, then
automatically turn off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
This feature can be changed. See Vehicle
Personalization 0114.
Battery Load Management
The vehicle has Electric Power Management
(EPM) that estimates the battery's
temperature and state of charge. It then
adjusts the voltage for best performance
and extended life of the battery.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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134 Infotainment System
Direct Tune
Access Direct Tune by touching the Tune
icon on the infotainment display to bring up
the keypad. Navigate through all frequencies
using the arrows on the right side of the
Direct Tune display. Directly enter a station
or channel using the keypad. When a new
station or channel is entered, the
information about that station or channel
displays on the right side. This information
will update with each new valid frequency.
Touch
Hto save the station or channel as
a favorite.
The keypad will gray out entries that do not
contribute to a valid frequency and will
automatically place a decimal point within
the frequency number.
Touch (X) to delete one number at a time.
Touch and hold (X) to delete all numbers. A valid AM or FM station will automatically
tune to the new frequency but not close the
Direct Tune display. When listening to SXM
(if equipped), touch Go after entering the
channel. Touch the Back icon on the
infotainment display or touch
zto exit out
of Direct Tune.
The tune arrows on the right side of the
Direct Tune display will tune through the
complete station or channel list one station
step at a time per touch. A touch and hold
advances through stations or channels
quickly.
If equipped, HD Radio multicast stations
cannot be tuned directly through the Direct
Tune feature. Only the analog or
HD1 station can use that feature. Use the
display arrows to adjust to the multicast
stations.
AM, FM, and SXM Categories
From the AM stations, if equipped with HD
Radio, FM, or SXM (if equipped) display,
touch Categories at the top of the Browse
menu to access the categories list. The list
contains names associated with the AM or
FM stations, or SXM channels. Touch a
category name to display a list of stations
or channels for that category. Touching a
station or channel from the list will tune the
radio to that station or channel.
Storing Radio Station Favorites
Favorites show in the area at the top of the
display.
AM, FM, SXM (if equipped) Radio Stations :
Touch and hold a preset to store the current
station or channel as a favorite. Touch a
saved favorite to recall a favorite station.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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150 Infotainment System
Recenter Position Icon
Touch the Recenter Position arrow in the
middle of the map view to reset the map to
the current location.
Last Parked Location
The Last Parked Location is the last location
the vehicle engine was turned off. That
location is displayed in the first row of the
Recents list. Touching the last Parked
Location shows the Address Details view to
either save the address or drive to it. The
Last Parked Location can be deleted by
entering the Edit display. Once the Last
Parked Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location again.
Show POI Icons
To see the POI categories, touch Options,
then touch Show on Map. Up to eight
categories of icons can be selected.Smart POI Icons on Map (If Equipped)
The smart POI icons such as fuel stations
and parking may appear based on time,
location, driver search behavior, driving
conditions, and vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of the POI.
.Right side:E+ ETE (Estimated Time
Enroute.)
Smart Fuel Station Icons
Fuel station prices are shown if available for
nearby stations when the vehicle is low
on fuel.
Smart Parking Icons
When reaching a densely populated
destination and the system determines that
parking may be limited, the system will attempt to display nearby parking
destinations with pricing information,
if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue can be
reported if the data is not accurate or the
address is incorrect. Touch Report an Issue
near the bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection page,
then touch Send. The system will send the
information for analysis.
Search
Touch Search on the infotainment display to
open the search display. It has a search field
entry box, quick category icon shortcuts,
recents icon, favorites icon, and keyboard.
Auto Complete
Enter a partial location in the field entry box
on the search display. Auto complete will
attempt to complete the destination based
on what is being entered. Touch the
suggested item to search.

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Infotainment System 151
Search While in Motion with No Front Seat
Passenger Present
The search display will not allow changes or
text input with the keyboard when the
vehicle is in motion. As a result, a display
showing three rows of the most commonly
used categories appears. Touching the search
box will activate speech recognition.
Search While in Motion with Front Seat
Passenger Present
If the system detects that the front seat
passenger is present with both driver and
passenger seat belts buckled, touching the
search icon will display an alert message
that allows the passenger to search for a
destination as if the vehicle were stopped.
Connected Navigation
Connected Navigation is a subscription
service that enables certain capabilities
within the navigation system, such as
Traffic, Smart Search/Routing, and Predictive
Navigation capabilities. The system will
show an alert when the subscription is
expiring and will ask to renew the plan.
OnStar System
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
into the built-in navigation system.
Touch OnStar Services on the Home Page to
access the OnStar menu. Touch Turn-by-Turn
Directions icon while on the Services tab of
the OnStar menu.
Turn-by-Turn Navigation
If equipped, after touching the Turn-by-Turn
Directions icon, select destinations from
Recents or Favorites. Recents or Favorites
will be empty if this is the first use. To find
new locations, touch OnStar Advisor, Home
Directions, Place Voice Search, or Address
Voice Search.
Lane Guidance
When available, the system will show the
best lane(s) to be in for the next maneuver.
Cancel a Route
If a route is in progress using either the
vehicle navigation system or the
Turn-by-Turn route, and a new route is
requested, the current route in progress will
be canceled.

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Infotainment System 155
the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call <name>
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
.Navigation destinations can be made in a
single command using keywords. A few
examples are: “I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”
The system responds by requesting more
details. For other POIs, say the name of a
category like “Restaurants,” “Shopping
Malls,” or“Hospitals.”
.Navigating to a destination outside of the
current country takes more than one
command. The first command is to tell
the system where the navigation will take place, such as an Address, Intersection,
POI, or Contact. If Address or Intersection
is selected, the second command is to
say,
“Change Country.” Once the system
responds, say the country before saying
the rest of the address and/or
intersection.
If POI is asked for, say “Change Location,”
then “Change Country.”
Direct commands might be more clearly
understood by the system. An example of a
direct command would be “Call <number>.”
Examples of these direct commands are
displayed on most of the screens while a
voice session is active. If “Phone”or“Phone
Commands,” is spoken, the system
understands that a phone call is requested
and will respond with questions until
enough details are gathered to make a call.
If a cell phone number has been saved with
a name and a place, the direct command
should include both, for example “Call
<name> at work.”
Using Voice Recognition for List Options
When a list is displayed, a voice prompt will
ask to confirm or select an option from
that list.

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158 Infotainment System
The system will provide feedback the first
time voice recognition is initiated if it has
become apparent that any of these limits
are reached during a device initializing
process.
Voice recognition performance will degrade
to some extent based on many factors when
adding large amounts of data to recognize.
If this is the case, perhaps accessing songs
through playlists or artist name would work
better.
Voice Recognition for Navigation (If
Equipped)
“Navigation”:Begin a dialog to enter
specific destination information.
“Navigation Commands” :Begin a dialog to
enter specific destination information.
“Address” :Begin a dialog to enter a
specific destination address, which includes
the entire address consisting of the house
number, street name, city, state/province,
and country. Do not include the ZIP code.
“Place of Interest” :Begin a dialog to enter
a destination Place of Interest category or
major brand name. The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact”
:Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.
Voice Recognition for the Phone
“Call <contact name>” :Initiate a call to a
stored contact. The command may include
location if the contact has location numbers
stored.
“Call <contact> At Home,” “At Work,” “On
Mobile,” or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call <cell phone number>” :Initiate a call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display. “Redial”
:Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).