Service manual BUICK ENCORE GX 2021 Repair Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14608036) - 2021 - CRC - 9/21/20
244 Driving and Operating
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency.
The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, seeEngine
Overheating 0266.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.
When parking your vehicle and your trailer
on a hill: 1. Press the brake pedal, but do not shift into P (Park) yet. Turn the wheels into
the curb if facing downhill or into traffic
if facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the brake pedal to
allow the chocks to absorb the load of
the trailer.
4. Reapply the brake pedal. Then apply the parking brake and shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
.Shift into a gear.
.Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0323. It is especially important to
check the automatic transmission fluid,
engine oil, axle lubricant, belts, cooling
system, and brake system before and during
each trip.
Check periodically that all nuts and bolts on
the trailer hitch are tight.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 249
Cross the safety chains under the tongue of
the trailer to help prevent the tongue from
contacting the road if it becomes separated
from the hitch. Always leave just enough
slack so the combination can turn. Never
allow safety chains to drag on the ground.
Trailer Brakes
Loaded trailers over 450 kg (1,000 lb) must
be equipped with brake systems and with
brakes for each axle. Trailer braking
equipment conforming to Canadian
Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.
State or local regulations may require
trailers to have their own braking system if
the loaded weight of the trailer exceeds
certain minimums that can vary from state
to state. Read and follow the instructions for
the trailer brakes so they are installed,
adjusted, and maintained properly. Never
attempt to tap into your vehicle's hydraulic
brake system. If you do, both the vehicle
anti-lock brakes and the trailer brakes may
not function, which could result in a crash.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals should will illuminate to indicate the
vehicle is turning, changing lanes,
or stopping. When towing a trailer, the
arrows on the instrument cluster will
illuminate even if the trailer is not properly
connected or the bulbs are burned out.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old.
Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. See
Malfunction
Indicator Lamp (Check Engine Light) 097.
(Continued)

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 251
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 252
California Proposition 65 Warning . . . . . 252
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 252
Accessories and Modifications . . . . . . . . . 252
Vehicle Checks
Doing Your Own Service Work . . . . . . . . . 253
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Engine Compartment Overview . . . . . . . . 255
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Engine Oil Life System . . . . . . . . . . . . . . . . 260
Automatic Transmission Fluid . . . . . . . . . 260
Engine Air Filter Life System . . . . . . . . . . 260
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 261
Cooling System . . . . . . . . . . . . . . . . . . . . . . . 262
Engine Overheating . . . . . . . . . . . . . . . . . . . 266
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Brake Pad Life System . . . . . . . . . . . . . . . . 268
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Battery - North America . . . . . . . . . . . . . . . 270
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 272
Automatic Transmission Shift Lock Control Function Check . . . . . . . . . . . . . . 272
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Wiper Blade Replacement . . . . . . . . . . . . . 272
Windshield Replacement . . . . . . . . . . . . . . . 273
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 274
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 275
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 275
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Headlamps and Sidemarker Lamps . . . . . 275
Front Turn Signal and Fog Lamps . . . . . . 276
Taillamps, Turn Signal, Sidemarker,
Stoplamps, and Back-Up Lamps (Base
Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps
(Uplevel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Electrical System
Electrical System Overload . . . . . . . . . . . . 280
Fuses and Circuit Breakers . . . . . . . . . . . . . 281
Engine Compartment Fuse Block . . . . . . . 281
Instrument Panel Fuse Block . . . . . . . . . . 284
Rear Compartment Fuse Block . . . . . . . . . 285
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 287
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 288 Tire Designations . . . . . . . . . . . . . . . . . . . . . . 289
Tire Terminology and Definitions . . . . . 290
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Tire Pressure Monitor System . . . . . . . . . 293
Tire Pressure Monitor Operation . . . . . . 294
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . 297
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 297
When It Is Time for New Tires . . . . . . . . 298
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 299
Different Size Tires and Wheels . . . . . . . 300
Uniform Tire Quality Grading . . . . . . . . . 300
Wheel Alignment and Tire Balance . . . . 302
Wheel Replacement . . . . . . . . . . . . . . . . . . . 302
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 303
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 304
Compact Spare Tire . . . . . . . . . . . . . . . . . . . 308
Jump Starting
Jump Starting - North America . . . . . . . . 308
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . . 311
Recreational Vehicle Towing . . . . . . . . . . . . 311
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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252 Vehicle Care
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Proposition 65 Warning
{Warning
Most motor vehicles, including this one,
as well as many of its service parts and
fluids, contain and/or emit chemicals
known to the State of California to cause(Continued)
Warning (Continued)
cancer and birth defects or other
reproductive harm. Engine exhaust, many
parts and systems, many fluids, and
some component wear by-products
contain and/or emit these chemicals. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0270 and
Jump Starting - North America 0308 and
the back cover.
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material –
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.

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Vehicle Care 253
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 059.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0346.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 59. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 013.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 334.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
For vehicles with auto engine stop/start,
turn the vehicle off before opening the
hood. If the vehicle is on, the engine will
start when the hood is opened. You or
others could be injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.
To open the hood:
1. Pull the hood release handle inside the vehicle. It is located on the lower left
side of the instrument panel.

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Vehicle Care 259
Caution (Continued)
engine has so much oil that the oil level
gets above the MAX mark, the engine
could be damaged. You should drain out
the excess oil or limit driving of the
vehicle and seek a service professional to
remove the excess amount of oil.
See Engine Compartment Overview 0255 for
the location of the engine oil fill cap.
Add enough oil to put the level somewhere
in the proper operating range between the
MIN and MAX marks. Push the dipstick all
the way back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil depends on
both the proper oil specification and
viscosity grade. See Recommended Fluids
and Lubricants 0331.
Specification
Use full synthetic engine oils that meet the
dexos1 specification.
Engine oils that have been approved by GM
as meeting the dexos1 specification are
marked with the dexos1 approved logo. See
www.gmdexos.com.
Caution
Failure to use the recommended engine
oil or equivalent can result in engine
damage not covered by the vehicle
warranty.
Viscosity Grade
Use SAE 0W-20 viscosity grade engine oil for
1.3L L3 engine.
Use SAE 5W-30 viscosity grade engine oil for
1.2L L3 engine. Cold Temperature Operation:
In an area of extreme cold, where the
temperature falls below −29 °C (−20 °F), an
SAE 0W-30 oil may be used for the 1.2L L3
engine. An oil of this viscosity grade will
provide easier cold starting for the engine at
extremely low temperatures.
When selecting an oil of the appropriate
viscosity grade, it is recommended to select
an oil of the correct specification. See
“Specification” earlier in this section.
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for good
performance and engine protection.
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain elements
that can be unhealthy for your skin and
could even cause cancer. Do not let used oil
stay on your skin for very long. Clean your
skin and nails with soap and water, or a
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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260 Vehicle Care
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
When the system has calculated that oil life
has been diminished, it indicates that an oil
change is necessary. A CHANGE ENGINE OIL
SOON message comes on. Change the oil as
soon as possible within the next 1 000 km
(600 mi). It is possible that, if driving under
the best conditions, the oil life system
might indicate that an oil change is not
necessary for up to a year. The engine oil
and filter must be changed at least once a
year and, at this time, the system must be
reset. Your dealer has trained service people
who will perform this work and reset the
system. It is also important to check the oil
regularly over the course of an oil drain
interval and keep it at the proper level.If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. To reset the
system:
1. Display the REMAINING OIL LIFE on the DIC. See Driver Information Center (DIC)
(Base Level) 0104 or
Driver Information Center (DIC) (Uplevel)
0 107. This display shows an estimate of
the oil’s remaining useful life. If 99% is
displayed, that means that 99% of the
current oil life remains.
2. Press and hold
lor the thumbwheel
while the Oil Life display is active. The
oil life will change to 100%.
If the CHANGE ENGINE OIL SOON message
comes back on when the vehicle is started,
the engine oil life system has not been
reset. Repeat the procedure.
Automatic Transmission Fluid
How to Check Automatic Transmission
Fluid
It is not necessary to check the transmission
fluid level. A transmission fluid leak is the
only reason for fluid loss. If a leak occurs,
take the vehicle to your dealer and have it
repaired as soon as possible.
There is a special procedure for checking and
changing the transmission fluid. Because this
procedure is difficult, you should have this
done at your dealer.
Change the fluid at the intervals listed in
Maintenance Schedule 0323, and be sure to
use the fluid listed in Recommended Fluids
and Lubricants 0331.
Engine Air Filter Life System
If equipped, this feature provides the engine
air filter’s remaining life and best timing for
a change. The timing to change an engine
air filter depends on driving and
environmental conditions.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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264 Vehicle Care
Caution
Do not use anything other than a mix of
DEX-COOL coolant that meets GM
Standard GMW3420 and clean, drinkable
water. Anything else can cause damage
to the engine cooling system and the
vehicle, which would not be covered by
the vehicle warranty.
Never dispose of engine coolant by putting
it in the trash, pouring it on the ground,
or into sewers, streams, or bodies of water.
Have the coolant changed by an authorized
service center, familiar with legal
requirements regarding used coolant
disposal. This will help protect the
environment and your health.
Checking Coolant
The vehicle must be on a level surface when
checking the coolant level.
It is normal to see coolant moving in the
upper coolant hose return line when the
engine is running.
Check to see if coolant is visible in the
coolant surge tank. If the coolant inside the
coolant surge tank is boiling, do not do
anything else until it cools down.
If coolant is visible but the coolant level is
not at or above the mark pointed to, add a
50/50 mixture of clean drinkable water and
DEX-COOL coolant.
Be sure the cooling system is cool before
this is done.
If no coolant is visible in the coolant surge
tank, add coolant as follows:
How to Add Coolant to the Coolant
Surge Tank
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
{Warning
Plain water, or other liquids such as
alcohol, can boil before the proper
coolant mixture will. With plain water or
the wrong mixture, the engine could get
too hot but there would not be an
overheat warning. The engine could catch
fire and you or others could be burned.

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266 Vehicle Care
6. Verify coolant level after the engine isshut off and the coolant is cold.
If necessary, repeat coolant fill procedure
Steps 1–6.
If the coolant still is not at the proper
level when the system cools down again,
see your dealer.
Caution
If the pressure cap is not tightly installed,
coolant loss and engine damage may
occur. Be sure the cap is properly and
tightly secured.
Automatic Coolant Service Fill Instruction
If equipped, this feature assists in filling and
removing air from the cooling system after
service of components or when coolant is
added after being too low.
To activate the fill and air removal process:
1. With a cold system, open the surge tank cap and add coolant to the indicated
mark on the surge tank.
2. Connect the vehicle to a battery charger.
3. Turn the ignition to Service Mode. See Ignition Positions 0196.
4. Turn off the air conditioning. 5. Set the parking brake.
6. At the same time, press the accelerator
and the brake for two seconds, then
release.
At the end of the cycle, check the coolant
level in the surge tank and add coolant if it
is low. Turn off the vehicle, allow the Engine
Control Module (ECM) to go to sleep, about
two minutes, and repeat Steps 3-7.
Listen for pump activation and movement of
the control valves while watching the level
of the coolant in the surge tank. If the tank
empties, turn the ignition off, carefully
remove the surge tank cap, refill to the
indicated mark, and repeat Steps 4-7. The fill
and air removal process will run for
approximately 10 minutes.
Engine Overheating
The vehicle has an engine coolant
temperature gauge to warn of the engine
overheating. See Engine Coolant
Temperature Gauge 094.
If the decision is made not to lift the hood
when this warning appears, get service help
right away. See Roadside Assistance Program
0 342. If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Then check to see if the engine cooling fan
is running. If the engine is overheating, the
fan should be running. If it is not, do not
continue to run the engine. Have the vehicle
serviced.
Caution
Do not run the engine if there is a leak
in the engine cooling system. This can
cause a loss of all coolant and can
damage the system and vehicle. Have
any leaks fixed right away.
If Steam Is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
(Continued)

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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268 Vehicle Care
Caution (Continued)
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0336.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
If equipped, this system estimates the
remaining life of the front and rear brake
pads. Brake pad life is displayed in the
Driver Information Center (DIC), along with
a percentage for each axle. The system must
be reset every time the brake pads are
changed.
When the system has determined that the
brake pads need to be replaced, a message
will display.
Brake pads should always be replaced as
complete axle sets.