navigation system BUICK LACROSSE 2011 Owner's Guide

Page 297 of 462

Black plate (47,1)Buick LaCrosse Owner Manual - 2011
Driving and Operating 9-47
WARNING (Continued)
Do not back the vehicle by only
looking at the RVC screen, or use
the screen during longer, higher
speed backing maneuvers or
where there could be cross-traffic.
Your judged distances using the
screen will differ from actual
distances.
If you do not use proper care
before backing up, you could
hit a vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has
the RVC system, always check
carefully before backing up by
checking behind and around the
vehicle.An image appears on the navigation
screen with the message Check
Surroundings for Safety when the
vehicle is shifted into R (Reverse).
The navigation screen goes to the
previous screen after approximately
10 seconds once the vehicle is
shifted out of R (Reverse).
To cancel the delay, do one of the
following:
.Press a hard key on the
navigation system.
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Turning the Rear Vision Camera
System On or Off
To turn the RVC system on or off:
1. Shift into P (Park).
2. Press the CONFIG button to enter the configure menu
options.
3. Select Display.
4. Select Rear Camera Options.
5. Select Camera. When a checkmark appears next to the
Camera option, then the RVC
system is on.

Page 298 of 462

Black plate (48,1)Buick LaCrosse Owner Manual - 2011
9-48 Driving and Operating
Symbols
The navigation system may
have a feature that lets the driver
view symbols on the navigation
screen while using the RVC.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
The error message Rear Parking
Assist Symbols Unavailable may
display if URPA has been disabled
and the symbols have been turned
on. SeeUltrasonic Parking Assist
on page 9‑42.
The symbols appear and may
cover an object when viewing the
navigation screen when an object
is detected by the URPA system. To turn the symbols on or off:
1. Shift into P (Park).
2. Press the CONFIG button
to enter the configure menu
options.
3. Select Display.
4. Select Rear Camera Options.
5. Select Symbols. When a checkmark appears next to
the Symbols option, symbols
will appear.
Guidelines
The RVC system has a guideline
overlay that can help the driver align
the vehicle when backing into a
parking spot.
To turn the guidelines on or off:
1. Shift into P (Park).
2. Press the CONFIG button to enter the configure menu
options. 3. Select Display.
4. Select Rear Camera Options.
5. Select Guidelines. When a
checkmark appears next to the
Guidelines option, guidelines will
appear.
Rear Vision Camera Error
Messages
SERVICE REAR VISION CAMERA
SYSTEM: This message can
display when the system is not
receiving information it requires
from other vehicle systems.
If any other problem occurs or if a
problem persists, see your dealer.

Page 429 of 462

Black plate (1,1)Buick LaCrosse Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-13
Service Publications Ordering Information . . . . . . 13-15
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill
are important to the dealer and
to Buick. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that
level. If the matter has already
been reviewed with the sales,
service, or parts manager, contact
the owner of the dealership or
the general manager.

Page 447 of 462

Black plate (19,1)Buick LaCrosse Owner Manual - 2011
Customer Information 13-19
GM will not access this data or
share it with others except: with
the consent of the vehicle owner
or, if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part
of GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or
may be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in
some vehicles for functions such
as tire pressure monitoring and
ignition system security, as well as
in connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.

Page 457 of 462

Black plate (9,1)Buick LaCrosse Owner Manual - 2011
INDEX i-9
Messages (cont.)Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-37
Object Detection System . . . . . 5-37
Ride Control System . . . . . . . . . . 5-37
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
Transmission . . . . . . . . . . . . . . . . . 5-38
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-33
Window . . . . . . . . . . . . . . . . . . . . . . . 5-39
Mirrors
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Manual Rearview . . . . . . . . . . . . . 2-18
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-56
N
NavigationVehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-19
Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-16
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-37
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-44
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-6
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Oil Life System . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-23
Older Children, Restraints . . . . . 3-44
Online Owner Center . . . . . . . . . . 13-7
OnStar
®System . . . . . . . . . . . . . . . 1-24
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-22
Overheating, Engine . . . . . . . . . . 10-21
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-25
Shifting Out of . . . . . . . . . . . . . . . . 9-26
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-17
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-42
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-33
Brake and P (Park)
Mechanism Check . . . . . . . . 10-29
Over Things That Burn . . . . . . . 9-27
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-15
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Passenger Sensing System . . . 3-37
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-39
Phone Bluetooth . . . . . . . . . 7-46, 7-48, 7-53

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