trans BUICK LUCERNE 2007 Owners Manual

Page 469 of 496

Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.Courtesy Transportation is not a part of the New
Vehicle Limited Warranty and is available only
at participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
Scheduling Service Appointments
When your vehicle requires warranty service,
you should contact your dealer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this, and
ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
469

Page 470 of 496

Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts.In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may
be available. Claim amounts should reect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
470

Page 471 of 496

Additional Program Information
All program options, such as shuttle service, may
not be available at every dealer. Please contact
your dealer for specic information about
availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the terms
and conditions described herein at its sole
discretion.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles,
has a number of sophisticated computer systems
that monitor and control several aspects of the
vehicle’s performance. Your vehicle uses on-board
vehicle computers to monitor emission control
components to optimize fuel economy, to monitor
conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and tohelp the driver control the vehicle in difficult driving
situations. Some information may be stored
during regular operations to facilitate repair of
detected malfunctions; other information is stored
only in a crash event by computer systems,
such as those commonly called Event Data
Recorders (EDR).
In a crash event, computer systems, such as the
airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated,
such as data related to engine speed, brake
application, throttle position, vehicle speed, safety
belt usage, airbag readiness, airbag performance,
and the severity of a collision. If your vehicle is
equipped with StabiliTrak
®, steering performance,
including yaw rate, steering wheel angle, and
lateral acceleration, is also recorded. This
information has been used to improve vehicle
crash performance and may be used to improve
crash performance of future vehicles and driving
safety. Unlike the data recorders on many
airplanes, these on-board systems do not
record sounds, such as conversation of vehicle
occupants.
471

Page 477 of 496

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may
open an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or
General Motors.To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to
the Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in addition
to notifying General Motors of Canada Limited.
You may call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
477

Page 478 of 496

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you will notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and
specications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service
of your vehicle.
478

Page 482 of 496

Audio System(s) (cont.)
Navigation/Radio System,
see Navigation Manual......................... 271
Radio with CD................................245, 251
Setting the Time..............................242, 243
Theft-Deterrent Feature............................ 271
Understanding Radio Reception............... 272
XM™ Satellite Radio Antenna System...... 274
Automatic Transaxle
Fluid........................................................ 343
Operation................................................. 119
B
Backglass Antenna...................................... 274
Battery........................................................ 370
Electric Power Management..................... 176
Exterior Lighting Battery Saver................. 173
Inadvertent Power Saver.......................... 177
Run-Down Protection............................... 177Before Leaving on a Long Trip.................... 298
Brake
Anti-Lock Brake System (ABS)................. 281
Emergencies............................................ 283
Panic Assist............................................. 285
Parking.................................................... 122
System Warning Light.............................. 201
Brakes........................................................ 367
Braking....................................................... 280
Braking in Emergencies............................... 283
Break-In, New Vehicle................................. 113
Bulb Replacement....................................... 380
Halogen Bulbs......................................... 380
Headlamp Aiming..................................... 377
License Plate Lamps................................ 383
Replacement Bulbs.................................. 383
Taillamps and Back-Up Lamps................. 382
Taillamps, Turn Signal, Stoplamps and
Sidemarker Lamps................................ 380
Buying New Tires........................................ 400
482

Page 484 of 496

Cleaning (cont.)
Washing Your Vehicle.............................. 422
Weatherstrips........................................... 422
Windshield and Wiper Blades................... 423
Climate Control System............................... 182
Air Filter, Passenger Compartment........... 192
Dual Automatic......................................... 186
Outlet Adjustment..................................... 192
Collision Damage Repair............................. 472
Comfort Guides, Rear Safety Belt................. 39
Compact Spare Tire.................................... 418
Compass............................ 19,130, 132, 218
Content Theft-Deterrent............................... 110
Control of a Vehicle..................................... 280
Convenience Net......................................... 152
Coolant
Engine Temperature Gage........................ 204
Engine Temperature Warning Light........... 204
Heater, Engine......................................... 117
Cooled Seats................................................ 12
Cooling System..................................354, 360
Cornering Lamps......................................... 173
Courtesy Lamps.......................................... 174
Cruise Control............................................. 167
Cruise Control Light.................................... 210
Cupholder(s)................................................ 151Customer Assistance Information
Courtesy Transportation........................... 469
Customer Assistance for
Text Telephone (TTY) Users................. 464
Customer Assistance Offices.................... 464
Customer Satisfaction Procedure.............. 460
GM Mobility Reimbursement Program...... 465
Reporting Safety Defects to
General Motors..................................... 478
Reporting Safety Defects to the
Canadian Government.......................... 477
Reporting Safety Defects to the
United States Government.................... 477
Roadside Assistance Program.................. 466
Service Publications Ordering
Information........................................... 478
D
Daytime Running Lamps............................. 172
Delayed Entry Lighting................................ 174
Delayed Exit Lighting................................... 175
DIC Compass.............................................. 218
Disc, MP3................................................... 262
Doing Your Own Service Work.................... 326
484

Page 486 of 496

Engine (cont.)
Overheated Protection Operating Mode...... 353
Overheating............................................. 351
Starting.................................................... 116
Entry Lighting.............................................. 174
Event Data Recorders (EDR)...................... 471
Extender, Safety Belt..................................... 42
Exterior Lamps............................................ 170
Exterior Lighting Battery Saver.................... 173
F
Filter
Engine Air Cleaner................................... 342
Finish Damage............................................ 425
Flashers, Hazard Warning........................... 160
Flash-to-Pass.............................................. 164
Flat Tire...................................................... 407
Flat Tire, Changing...................................... 408
Flat Tire, Storing......................................... 416Fluid
Automatic Transaxle................................. 343
Power Steering........................................ 364
Windshield Washer.................................. 365
Fog Lamp Light........................................... 210
Fog Lamps.................................................. 173
Front Reading Lamps.................................. 175
Front Storage Area...................................... 151
Fuel............................................................ 327
Additives.................................................. 328
California Fuel.......................................... 328
Filling a Portable Fuel Container.............. 332
Filling Your Tank...................................... 330
Fuels in Foreign Countries....................... 329
Gage....................................................... 211
Gasoline Octane...................................... 327
Gasoline Specications............................ 328
Fuses
Fuses and Circuit Breakers...................... 428
Rear Underseat Fuse Block..................... 431
Underhood Fuse Block............................. 428
486

Page 495 of 496

Tires (cont.)
Different Size........................................... 402
If a Tire Goes Flat................................... 407
Ination - Tire Pressure............................ 392
Inspection and Rotation............................ 398
Installing the Spare Tire........................... 410
Pressure Monitor System......................... 393
Removing the Flat Tire............................. 410
Removing the Spare Tire and Tools......... 409
Storing a Flat or Spare Tire and Tools..... 416
Tire Sidewall Labeling.............................. 386
Tire Terminology and Denitions............... 389
Uniform Tire Quality Grading.................... 402
Wheel Alignment and Tire Balance........... 404
Wheel Replacement................................. 404
When It Is Time for New Tires................. 400
Towing
Recreational Vehicle................................. 313
Towing a Trailer....................................... 315
Your Vehicle............................................. 313Traction
Control System (TCS) .............................. 283
Control System Warning Light.................. 202
StabiliTrak
®System................................. 284
Transaxle
Fluid, Automatic....................................... 343
Transaxle Operation, Automatic................... 119
Trip Odometer............................................. 196
Trunk.......................................................... 106
Turn and Lane-Change Signals................... 162
Turn Signal/Multifunction Lever.................... 162
U
Ultrasonic Rear Parking Assist (URPA)........ 178
Understanding Radio Reception................... 272
Uniform Tire Quality Grading....................... 402
Universal Home Remote System........139, 140
Operation........................................141, 147
495

Page:   < prev 1-10 ... 51-60 61-70 71-80 81-90 91-100