service schedule BUICK LUCERNE 2009 User Guide
Page 409 of 436
Online Owner Center
Online Owner Center
(U.S.) — www.gmownercenter.com/
buick
Information and services customized for your specific
vehicle — all in one convenient place.
Digital owner manual, warranty information,
and more
Online service and maintenance records
Find Buick dealers for service nationwide
Exclusive privileges and offers
Recall notices for your speci c vehicle
OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Buick−www.buick.com
Buick Merchandise — www.buickmerchandise.com
Help Center — www.buick.com/helpcenter
FAQ
Contact Us
My GM Canada (Canada) — www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
dealers/retailers.
My Driveway: Access quick links to parts and
service estimates, check trade-in values, or schedule
a service appointment by adding the vehicles you
own to your driveway pro le.
My Preferences: Manage your pro le and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
7-5
Page 414 of 436
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you
with shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
7-10
Page 420 of 436
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
Owner Information
Owner publications are written speci cally for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-16
Page 430 of 436
Lights (cont.)
High/Low Beam Changer................................ 3-9
On Reminder..............................................3-16
Loading Your Vehicle.......................................4-18
Lockout Protection..........................................2-12
Locks
Delayed Locking..........................................2-11
Door ..........................................................2-10
Lockout Protection.......................................2-12
Power Door ................................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-10
Lower Anchors and Tethers for Children.............1-45
Lumbar
Power Controls............................................. 1-5
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7Maintenance Schedule (cont.)
Maintenance Record....................................6-15
Maintenance Replacement Parts....................6-13
Maintenance Requirements............................. 6-2
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-43
Manual Seats................................................... 1-4
Memory Seat and Mirrors.................................. 1-8
Message
DIC Warnings and Messages........................3-56
Mirrors
Automatic Dimming Rearview........................2-34
Manual Rearview Mirror with Compass and
Temperature............................................1-12
Outside Automatic Dimming Mirror.................2-36
Outside Convex Mirror.................................2-37
Outside Heated Mirrors................................2-37
Outside Power Mirrors..................................2-36
Park Tilt.....................................................2-37
MP3 .............................................................3-88
MyGMLink.com................................................ 7-5
8
Page 433 of 436
S
Safety Belt Reminders.....................................3-35
Safety Belts
Care of ......................................................5-95
How to Wear Safety Belts Properly................1-18
Lap Belt.....................................................1-33
Lap-Shoulder Belt........................................1-27
Safety Belt Extender....................................1-34
Safety Belt Use During Pregnancy.................1-33
Safety Belts Are for Everyone.......................1-12
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Center Seat................................................1-12
Heated and Cooled Seats.............................. 1-7
Heated Seats............................................... 1-6
Memory, Mirrors............................................ 1-8
Power Lumbar .............................................. 1-5
Power Seats................................................. 1-5
Reclining Seatbacks...................................... 1-9
Securing a Child Restraint
Center Front Seat Position............................1-54
Rear Seat Position......................................1-51
Right Front Seat Position..............................1-54
Security Light.................................................3-46
Service........................................................... 5-3
Accessories and Modi cations......................... 5-3
Adding Equipment to the Outside of the
Vehicle..................................................... 5-5Service (cont.)
California Perchlorate Materials Requirements . . . 5-4
California Proposition 65 Warning.................... 5-4
Doing Your Own Work................................... 5-4
Engine Soon Lamp......................................3-43
Publications Ordering Information...................7-16
Service, Scheduling Appointments.....................7-10
Servicing Your Airbag-Equipped Vehicle..............1-72
Setting the Clock............................................3-76
Sheet Metal Damage.......................................5-99
Shifting Into Park............................................2-28
Shifting Out of Park........................................2-31
Side Blind Zone Alert......................................2-40
Signals, Turn and Lane-Change.......................... 3-8
Spare Tire
Compact....................................................5-91
Installing
....................................................5-84
Removing...................................................5-83
Storing.......................................................5-89
Speci cations, Capacities...............................5-109
Speedometer..................................................3-34
StabiliTrak
®Indicator Light...............................3-41
Stabilitrak®System........................................... 4-6
Start Vehicle, Remote....................................... 2-8
Starting the Engine.........................................2-22
Steering.......................................................... 4-8
Steering Wheel Controls, Audio.......................3-104
Steering Wheel, Heated..................................... 3-7
Steering Wheel, Power Tilt Wheel and
Telescopic Steering Column............................ 3-7
11