service schedule BUICK RANDEZVOUS 2004 User Guide

Courtesy Transportation
Buick has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Buick helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle ride to a destination up to
10 miles from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement (ve days maximum) may be available
for the use of public transportation such a s taxi or
bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses (ve day maximum) may be
available. Claim amounts should reect actual costs and
be supported by original receipts.
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Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
7-12

L
Lamps
Exterior......................................................3-14
Interior.......................................................3-16
Lamps on Reminder........................................3-14
Lap-Shoulder Belt...........................1-28, 1-39, 1-42
LATCH System
Child Restraints...........................................1-62
Securing a Child Restraint Designed for the
LATCH System........................................1-64
Leaving Your Vehicle.......................................2-11
Leaving Your Vehicle With the Engine Running . . . 2-28
Liftgate..........................................................2-11
Liftgate Release..............................................2-12
Light
Air Bag Readiness.......................................3-43
Anti-Lock Brake System Warning...................3-45
Brake System Warning.................................3-44
Malfunction Indicator....................................3-46
Safety Belt Reminder...................................3-43
TCS Warning Light......................................3-45
Traction Control System (TCS) Warning..........3-45
Lighted Visor Vanity Mirrors..............................2-15
Listening to a DVD........................3-85, 3-97, 3-112
Loading Your Vehicle.......................................4-36
Lock Feedback...............................................3-70
Lockout Protection..........................................2-11Locks
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-17
Low Brake Fluid Warning Message....................3-57
Low Fuel Warning Message.............................3-56
Low Oil Pressure Message...............................3-52
Low Tire Message..........................................3-54
Low Washer Fluid Warning Message.................3-56
Lumbar
Manual Controls............................................ 1-5
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9
Introduction.................................................. 6-2
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Maintenance Schedule (cont.)
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-14
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-2
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-50
Making Turns.................................................4-48
Malfunction Indicator Light................................3-46
Manual Lumbar Controls.................................... 1-5
Manual Operation...........................................3-36
Manual Passenger Seat.................................... 1-3
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-49
Message
All-Wheel Drive Disable Warning....................3-55
Center.......................................................3-50
Change Engine Oil......................................3-53
Charging System Indicator............................3-52
Door Ajar Warning.......................................3-54
Engine Coolant Temperature Warning.............3-51
Highbeam Out Warning................................3-59Message (cont.)
Low Brake Fluid Warning..............................3-57
Low Fuel Warning.......................................3-56
Low Oil Pressure.........................................3-52
Low Tire .....................................................3-54
Low Washer Fluid Warning...........................3-56
Park Lamp Warning.....................................3-59
PASS-Key
®III Security.................................3-55
Program Mode............................................3-58
Rear Hatch Ajar Warning..............................3-54
Remote Keyless Entry Transmitter Battery
Low Warning...........................................3-58
Service Traction System Warning...................3-50
Service Vehicle Soon...................................3-57
Traction Active............................................3-51
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance........................ 7-5
Mirrors
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-33
Outside Curb View Assist Mirror....................2-32
Outside Heated Mirrors................................2-33
Outside Power Mirror...................................2-32
MyGMLink.com................................................ 7-4
10

S
Safety Belt
Pretensioners..............................................1-46
Reminder Light............................................3-43
Safety Belts
Care of....................................................5-102
Center Rear Passenger Position....................1-42
Driver Position............................................1-28
How to Wear Safety Belts Properly................1-27
Questions and Answers About Safety Belts.....1-26
Rear Safety Belt Comfort Guides for Children
and Small Adults......................................1-44
Rear Seat Passengers.................................1-38
Right Front Passenger Position......................1-37
Safety Belt Extender....................................1-46
Safety Belt Use During Pregnancy.................1-36
Safety Belts Are for Everyone.......................1-22
Safety Chains.................................................4-46
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seat Recall....................................................3-71
Seats
Captain Chairs............................................1-14
Four-Way Manual Driver Seat......................... 1-3
Head Restraints............................................ 1-8
Heated Seats............................................... 1-6Seats (cont.)
Manual Lumbar............................................. 1-5
Manual Passenger......................................... 1-3
Memory.....................................................2-49
Rear Seat Operation...................................... 1-9
Reclining Seatbacks...................................... 1-6
Six-Way Power Seats.................................... 1-5
Split Bench Seats......................................... 1-9
Stowable Seat............................................1-18
Secondary Latch System.................................5-84
Securing a Child Restraint
Center Rear Seat Position............................1-67
Designed for the LATCH System...................1-64
Rear Outside Seat Position...........................1-64
Right Front Seat Position..............................1-69
Security Message, PASS-Key
®III ......................3-55
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-46
Publications Ordering Information...................7-12
Traction System Warning Message.................3-50
Vehicle Soon Message.................................3-57
Service Bulletins.............................................7-12
Service Engine Soon Light in the United States
or Check Engine Light in Canada..................3-46
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