mileage BUICK RANDEZVOUS 2007 Owner's Manual

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour
(km/h). Your odometer shows how far your vehicle
has been driven, in either miles (used in the
United States) or kilometers (used in Canada).
However, a Canadian odometer will remain
in metric units only.
Your vehicle has a tamper-resistant odometer.
You may wonder what happens if your vehicle
needs a new odometer installed. If the new one
can be set to the mileage total of the old odometer,
then that will be done. If it cannot, then it is set
at zero and a label must be put on the driver’s door
to show the old mileage reading when the new
odometer was installed.
If your vehicle is equipped with the Driver
Information Center (DIC), you may toggle the
odometer to display either miles, available only in
the United States, or kilometers. SeeDriver
Information Center (DIC) on page 235.
Trip Odometer
In addition to the standard odometer, the cluster
can also display a trip odometer. The display can
be toggled between the odometer and the trip
odometer by quickly pressing and releasing the
trip/reset button located to the right of the
temperature gage. The trip odometer will continue
to keep track of miles or kilometers driven even if
they are not currently displayed. A Canadian trip
odometer will remain in metric units only. To reset
the trip odometer to zero (0), push and hold the
trip/reset button for at least one and a half seconds,
but less than three seconds. The trip odometer that
is showing in the display will be reset.
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Retro-Active Reset
The trip odometer has a feature called retro-active
reset. This feature can be used to set the trip
odometer to the number of miles or kilometers
driven since the ignition was last turned on. This
can be used if you forget to reset your trip odometer
at the beginning of a trip. To use the retro-active
reset feature, push and hold the trip/reset button for
at least ve seconds. The trip odometer will then
display the number of miles or kilometers driven
since the ignition was last turned on and you began
driving. If you use the retro-active reset feature after
you have started the vehicle, but before you begin
moving, the display will show the number of miles
or kilometers you drove during the last ignition
cycle. Once you begin driving, the trip odometer will
accumulate mileage. For example, if you have
driven 5.0 miles (8.0 km) since you started your
vehicle, and then activate the retro-active reset
feature, the display will show 5.0 miles (8.0 km). As
you drive, the display will then increase to 5.1 miles
(8.2 km), 5.2 miles (8.4 km), etc.
Tachometer
The tachometer displays
the engine speed in
revolutions per
minute (rpm).
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California Proposition 65 Warning
Most motor vehicles, including this one, contain
and/or emit chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm. Engine exhaust, many
parts and systems (including some inside the
vehicle), many uids, and some component wear
by-products contain and/or emit these chemicals.
Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could
be damaged if you try to do service work
on a vehicle without knowing enough
about it.
Be sure you have sufficient knowledge,
experience, the proper replacement
parts, and tools before you attempt any
vehicle maintenance task.
CAUTION: (Continued)
CAUTION: (Continued)

Be sure to use the proper nuts, bolts,
and other fasteners. English and
metric fasteners can be easily
confused. If you use the wrong
fasteners, parts can later break
or fall off. You could be hurt.
If you want to do some of your own service work,
you will want to use the proper service manual. It
tells you much more about how to service your
vehicle than this manual can. To order the proper
service manual, seeService Publications Ordering
Information on page 510.
Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 102.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 488.
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If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will provide
easier cold starting and better protection for the
engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol meet GM Standard
GM6094M are all you will need for good
performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change will
be indicated can vary considerably. For the oil life
system to work properly, you must reset the system
every time the oil is changed.When the system has calculated that oil life has
been diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL message will
come on. SeeChange Engine Oil Message on
page 230. Change your oil as soon as possible
within the next 600 miles (1 000 km). It is possible
that, if you are driving under the best conditions, the
oil life system may not indicate that an oil change is
necessary for over a year. However, your engine oil
and lter must be changed at least once a year and
at this time the system must be reset. Your dealer
has GM-trained service people who will perform this
work using genuine GM parts and reset the system.
It is also important to check your oil regularly and
keep it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since
your last oil change. Remember to reset the oil life
system whenever the oil is changed.
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At Each Fuel Fill
It is important to perform these underhood checks
at each fuel ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 365for
further details.
Notice:It is important to check your oil
regularly and keep it at the proper level. Failure
to keep your engine oil at the proper level
can cause damage to your engine not covered
by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 375for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add the
proper uid if necessary.
At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make sure
they are inated to the correct pressures. Do not
forget to check the spare tire. SeeInation - Tire
Pressure on page 413. Check to make sure the
spare tire is stored securely. SeeChanging a Flat
Tire on page 428.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 416.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
GM dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Buick
Customer Assistance Center by calling
1-800-521-7300. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number. This is available
from the vehicle registration or title, or the
plate at the top left of the instrument panel.
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
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STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your new
vehicle. However, in the United States, if you
continue to remain unsatised after following the
procedure outlined in Steps One and Two, you
should le with the BBB Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation of the
New Vehicle Limited Warranty. Although you may
be required to resort to this informal dispute
resolution program prior to ling a court action, use
of the program is free of charge and your case will
generally be heard within 40 days. If you do not
agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you.You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
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Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts. In addition, for U.S.
customers, should you arrange transportation
through a friend or relative, limited reimbursementfor reasonable fuel expenses may be available.
Claim amounts should reect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
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