mileage BUICK TERRAZA 2007 Owner's Manual

Page 209 of 562

Speedometer and Odometer
Your speedometer lets you see your speed
in both miles per hour (mph) and kilometers
per hour (km/h). Your odometer shows how far
your vehicle has been driven, in either miles
(used in the United States) or kilometers
(used in Canada).
Your vehicle has a tamper-resistant odometer.
You may wonder what happens if your vehicle
needs a new odometer installed. The new one can
be set to the mileage total of the old odometer.
Trip Odometer
The trip odometer can display how far you have
driven since you last reset it.
For more information seeDIC Operation and
Displays on page 224.
Tachometer
The tachometer displays the engine speed in
revolutions per minute (rpm).
Safety Belt Reminder Light
When the key is turned to RUN or START,
a chime will come on for several seconds to
remind people to fasten their safety belts.
The safety belt light
will also come on
and stay on for several
seconds, then it will
ash for several more.
If the driver remains unbuckled when the ignition
is on and the vehicle is in motion, the chime
and safety belt light will be repeated. You should
buckle your seat belt. If the driver’s belt is
already buckled, neither the chime nor the light
will come on.
209

Page 402 of 562

Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 91.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 522.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your
vehicle can affect the airow around it. This may
cause wind noise and affect windshield washer
performance. Check with your dealer before
adding equipment to the outside of your vehicle.
Fuel
Use of the recommended fuel is an important part
of the proper maintenance of your vehicle. To
help keep your engine clean and maintain optimum
vehicle performance, GM recommends the use
of gasoline advertised as TOP TIER Detergent
Gasoline.
Gasoline Octane
Use regular unleaded gasoline with a posted
octane rating of 87 or higher. If the octane rating
is less than 87, you may notice an audible
knocking noise when you drive, commonly referred
to as spark knock. If this occurs, use a gasoline
rated at 87 octane or higher as soon as possible. If
you are using gasoline rated at 87 octane or
higher and you hear heavy knocking, your engine
needs service.
Gasoline Specications
At a minimum, gasoline should meet ASTM
specication D 4814 in the United States or
CAN/CGSB-3.5 in Canada. Some gasolines may
contain an octane-enhancing additive called
methylcyclopentadienyl manganese tricarbonyl
(MMT). General Motors recommends against the
use of gasolines containing MMT. SeeAdditives
on page 403for additional information.
402

Page 414 of 562

Notice:Use only engine oil identied as
meeting GM Standard GM6094M and showing
the American Petroleum Institute Certied
For Gasoline Engines starburst symbol. Failure
to use the recommended oil can result in
engine damage not covered by your warranty.
GM Goodwrench
®oil meets all the requirements
for your vehicle.
If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will
provide easier cold starting and better protection
for the engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol meet GM Standard
GM6094M are all you will need for good
performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter. This
is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change will
be indicated can vary considerably. For the oil life
system to work properly, you must reset the system
every time the oil is changed.
When the system has calculated that oil life has
been diminished, it will indicate that an oil change is
necessary. A CHANGE OIL SOON message will
come on. SeeDIC Warnings and Messages on
page 230. Change your oil as soon as possible
within the next 600 miles (1 000 km). It is possible
that, if you are driving under the best conditions, the
oil life system may not indicate that an oil change is
necessary for over a year. However, your engine oil
and lter must be changed at least once a year and
at this time the system must be reset. Your dealer
has GM-trained people who will perform this work
using genuine GM parts and reset the system. It is
also important to check your oil regularly and keep
it at the proper level.
414

Page 515 of 562

At Each Fuel Fill
It is important to perform these underhood checks
at each fuel ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 411for
further details.
Notice:It is important to check your oil
regularly and keep it at the proper level. Failure
to keep your engine oil at the proper level
can cause damage to your engine not covered
by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 420for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add the
proper uid if necessary.
At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make sure
they are inated to the correct pressures. Do not
forget to check the spare tire. SeeInation - Tire
Pressure on page 456. Check to make sure the
spare tire is stored securely. SeeChanging a Flat
Tire on page 470.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 459.
515

Page 526 of 562

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
GM dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Buick
Customer Assistance Center by calling
1-800-521-7300. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number. This is available
from the vehicle registration or title, or the
plate at the top left of the instrument panel.
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow Step
One rst if you have a concern.
526

Page 527 of 562

STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your
new vehicle. However, in the United States, if you
continue to remain unsatised after following
the procedure outlined in Steps One and Two, you
should le with the BBB Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
527

Page 536 of 562

Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts.In addition, for U.S. customers, should you
arrange transportation through a friend or relative,
limited reimbursement for reasonable fuel
expenses may be available. Claim amounts should
reect actual costs and be supported by original
receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement
will be limited and must be supported by original
receipts. This requires that you sign and complete a
rental agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and
may also be responsible for taxes, levies, usage
fees, excessive mileage, or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
536