tow CADILLAC CTS 2008 2.G Workshop Manual

Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish
may damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on your vehicle.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc., can
damage your vehicle’s nish if they remain on painted
surfaces. Wash the vehicle as soon as possible. If
necessary, use non-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a
period of years. You can help to keep the paint nish
looking new by keeping your vehicle garaged or covered
whenever possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, you may use chrome polish on
chrome or stainless steel trim, if necessary.Use special care with aluminum trim. To avoid
damaging protective trim, never use auto or chrome
polish, steam or caustic soap to clean aluminum.
A coating of wax, rubbed to high polish, is recommended
for all bright metal parts.
Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or
paper towel soaked with windshield washer uid or
a mild detergent. Wash the windshield thoroughly when
cleaning the blades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause wiper
streaking. Replace the wiper blades if they are worn
or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper removal
5-117

Aluminum or Chrome-Plated Wheels
and Trim
Your vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and other chrome trim may
be damaged if you do not wash your vehicle after
driving on roads that have been sprayed with
magnesium, calcium or sodium chloride. These
chlorides are used on roads for conditions such as
ice and dust. Always wash your vehicle’s chrome
with soap and water after exposure.
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or cleaners
that contain acid on aluminum or chrome-plated
wheels, you could damage the surface of the
wheel(s). The repairs would not be covered by your
warranty. Use only approved cleaners on aluminum
or chrome-plated wheels.
The surface of these wheels is similar to the painted
surface of your vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,cleaners with acid, or abrasive cleaning brushes on
them because you could damage the surface. Do not
use chrome polish on aluminum wheels.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by your warranty. Use chrome polish
on chrome wheels only.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Notice:If you drive your vehicle through an
automatic car wash that has silicone carbide tire
cleaning brushes, you could damage the aluminum
or chrome-plated wheels. The repairs would not
be covered by your warranty. Never drive a vehicle
equipped with aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
Tires
To clean the tires, use a stiff brush with tire cleaner.
Notice:Using petroleum-based tire dressing
products on your vehicle may damage the paint
nish and/or tires. When applying a tire dressing,
always wipe off any overspray from all painted
surfaces on your vehicle.
5-118

Maintenance Footnotes
(a)Visually inspect brake lines and hoses for proper
hook-up, binding, leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors for surface
condition. Inspect other brake parts, including calipers,
parking brake, etc.
(b)Visually inspect front and rear suspension and
steering system for damaged, loose, or missing parts or
signs of wear. Inspect power steering lines and hoses
for proper hook-up, binding, leaks, cracks, chafing, etc.
(c)Visually inspect hoses and have them replaced if
they are cracked, swollen, or deteriorated. Inspect all
pipes, fittings and clamps; replace with genuine parts as
needed. To help ensure proper operation, a pressure test
of the cooling system and pressure cap and cleaning the
outside of the radiator and air conditioning condenser is
recommended at least once a year.
(d)Inspect wiper blades for wear, cracking, or
contamination. Clean the windshield and wiper blades,
if contaminated. Replace wiper blades that are worn
or damaged. See Windshield Wiper Blade Replacement
on page 5-57 and Windshield and Wiper Blades on
page 5-117 for more information.(e)Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any
other loose or damaged safety belt system parts. If you
see anything that might keep a safety belt system
from doing its job, have it repaired. Have any torn
or frayed safety belts replaced. Also see Checking
the Restraint Systems on page 1-72.
(f)Lubricate all key lock cylinders. Lubricate all body
door hinges. Lubricate all hinges and latches, including
those for the hood, rear compartment, console door, and
any folding seat hardware. More frequent lubrication may
be required when exposed to a corrosive environment.
Applying silicone grease on weatherstrips with a clean
cloth will make them last longer, seal better, and not stick
or squeak.
(g)If you drive regularly under dusty conditions, the
filter may require replacement more often.
(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as high performance operation.
6-8

(i)Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-28
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and filler neck. Pressure
test the cooling system and pressure cap.
(j)If using DOT-4 brake fluid only: Drain, flush, and
refill brake hydraulic system at a regular maintenance
service every two years. This service can be complex;
you should have your dealer/retailer perform this service.
See Brakes on page 5-41.
(k)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired
and the fluid level checked. Add fluid if needed.
(l)If you drive regularly under dusty conditions, inspect
the filter at each engine oil change.
(m)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
(n)If the vehicle has the 3.6L V6 (VIN Code V) engine,
replace the engine air cleaner filter every 40,000 miles
(64 000 km).(o)Check vent hose at transfer case for kinks and
proper installation. Check to be sure vent hose is
unobstructed, clear, and free of debris. During any
maintenance, if a power washer is used to clean mud
and dirt from the underbody, care should be taken to
not directly spray the transfer case output seals. High
pressure water can overcome the seals and contaminate
the transfer case fluid. Contaminated fluid will decrease
the life of the transfer case and should be replaced.
(p)Change transfer case fluid if the vehicle is mainly
driven under one or more of these conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as high performance operation or taxi,
police, or delivery service.
6-9

Cadillac Owner Privileges™
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever occurs rst, and, in Canada only, up
to a maximum coverage of $100. These services are
provided at a nominal charge if the vehicle is no longer
within the Powertrain warranty.
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Powertrain Warranty — 5 years/100,000 miles
(160 000 km).
Emergency Road Service is performed on site for the
following situations:
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). In Canada, for safety
reasons, propane and other alternative fuels will
not be provided through this service.
Lock-out Service:Lock-out service will be covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available
if you have an active OnStar
®subscription.
To ensure security, the driver must present personal
identication before lock-out service is provided.
In Canada, the vehicle registration is also required.
Emergency Tow From a Public Roadway
or Highway:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling crash. Winch-out assistance is
provided when the vehicle is mired in sand,
mud, or snow.
Flat Tire Change:Installation of a spare tire in
good condition, when equipped and properly
inated, is covered at no charge. The customer is
responsible for the repair or replacement of the
tire if not covered by a warrantable failure.
Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
7-8

Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed, computer
personalized maps, highlighting your choice of
either the most direct route or the most scenic route
to your destination, anywhere in North America,
along with helpful travel information pertaining
to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests will
be limited to six per calendar year.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 60 months/
100,000 miles (160 000 km) warranty period. Items
covered are hotel, meals, and rental car.
Alternative Service (Canada only):There may be
times when Roadside Service cannot provide timely
assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 upon submission of the
original receipt to Cadillac Roadside Service.Cadillac and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
7-9

Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of
the vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State,
Provincial or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
7-10

If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
In some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-15

Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
7-16

Power (cont.)
Lumbar Controls........................................... 1-6
Retained Accessory (RAP)............................2-35
Seat ............................................................ 1-5
Steering Fluid.............................................5-39
Tilt Wheel and Telescopic Steering Column....... 3-7
Windows....................................................2-25
Privacy..........................................................7-18
Event Data Recorders..................................7-19
Navigation System.......................................7-20
OnStar .......................................................7-20
Radio Frequency Identication.......................7-20
Programmable Automatic Door Locks.................2-20
R
Radio Frequency Identication (RFID), Privacy....7-20
Radio(s)........................................................3-83
Radios
Navigation/Radio System,
see Navigation Manual............................3-111
Reception.................................................3-125
Theft-Deterrent..........................................3-124
Rainsense™ Wipers........................................3-10
Reading Lamps..............................................3-21
Rear Axle......................................................5-51
Limited-Slip.................................................. 4-7
Rear Door Security Locks................................2-20Rearview Mirror, Automatic Dimming with
OnStar
®.....................................................2-50
Reclining Seatbacks.......................................... 1-8
Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-28
Remote, Keyless Access System........................ 2-9
Remote Keyless Entry (RKE) System.................. 2-6
Remote Keyless Entry (RKE) System, Operation . . . 2-7
Remote Vehicle Start.......................................2-16
Removing the Flat Tire and Installing the
Spare Tire................................................5-105
Removing the Spare Tire and Tools.................5-104
Replacement Bulbs.........................................5-57
Replacement Parts, Maintenance......................6-16
Reporting Safety Defects
Canadian Government..................................7-17
General Motors...........................................7-17
United States Government............................7-16
Restraint System Check
Checking the Restraint Systems....................1-72
Replacing Restraint System Parts
After a Crash..........................................1-73
Retained Accessory Power (RAP)......................2-35
Roadside
Service........................................................ 7-7
Rocking Your Vehicle to Get it Out....................4-22
Routing, Engine Drive Belt...............................6-17
Running Out of Fuel........................................2-49
10