CADILLAC CTS 2013 2.G Warranty Guide

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Black plate (17,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
Things to Know About the New Vehicle Limited Warranty 17
with tire service. If, after contacting
one of these dealers, you need
further assistance or you have
questions, contact the Customer
Care Centre. The toll-free telephone
numbers are listed underCustomer
Assistance Offices on page 33.
After-manufacture
“Rustproofing”
Your vehicle was designed and built
to resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required
under the Sheet Metal Coverage.
GM makes no recommendations
concerning the usefulness or value
of such products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find any
paint or appearance concerns,
advise your dealer as soon as
possible. Your owner manual has
instructions regarding the care of
these items.
Vehicle Operation and Care
Considering the investment you
have made in your new Cadillac, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have any questions on how to
keep your Cadillac in good working
condition, see your Cadillac dealer,
the place many Cadillac customers
choose to have their maintenance
work done. You can rely on your
Cadillac dealer to use proper parts
and repair practices.
Maintenance Records
General Motors of Canada Limited
recommends that you retain receipts
covering performance of regular
vehicle maintenance. Repairs
required due to damage resulting
from lack of maintenance are not
covered under your warranty.
Receipts can be very important if a
question arises as to whether a
malfunction is caused by lack of
maintenance or a defect in material
or workmanship.
We suggest you keep these receipts
in the glove box literature portfolio.
Also, a Maintenance Record form is
provided in the owner manual
(Maintenance Schedule section) for
your convenience in recording
services performed.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout commonly known as“acid
rain”. These airborne pollutants can
fall upon and attack painted

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Black plate (18,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
18 Things to Know About the New Vehicle Limited Warranty
surfaces on your vehicle. This
damage can take two forms:
blotchy, ringlet-shape discolorations,
and small irregular dark spots
etched into the paint surfaces.
Although no defect in the factory
applied paint causes this, General
Motors of Canada Limited will repair,
at no charge to the owner, the
painted surfaces of new vehicles
damaged by this fallout condition
within 12 months or
20 000 kilometres of purchase,
whichever comes first.
Warranty Distance Extensions
Prior to delivery, some kilometres
are put on your vehicle during
testing at the assembly plant, during
shipping, and while at the
dealership. The dealership records
this odometer reading on the front
page of this warranty booklet at
delivery. For eligible vehicles, this
odometer reading is added to the
distance limits specified in the
Cadillac New Vehicle LimitedWarranty and the Emission Control
Systems Warranty ensuring that you
receive full benefit of their coverage.
Warranty distance extensions
eligibility:
.Applies only to new vehicles
held exclusively in new vehicle
inventory.
.Does not apply to used vehicles,
GM owned vehicles, dealer
owned vehicles, or dealer
demonstrator vehicles.
.Does not apply to vehicles with
more than 1 600 kilometres on
the odometer even though the
vehicle may not have been
“registered”for license plates.
Warranty Service—Canada
The selling dealer has invested in
the proper tools, training and parts
inventory to ensure that any
necessary warranty repairs can be
made to your vehicle. GM requests
that the vehicle be returned to the
selling dealer for all warrantyrepairs. If a situation or event occurs
where you are significantly
inconvenienced, an authorized GM
dealer can make the warranty
repairs. However, in the event the
dealer is not able to perform the
repair due to the special tool and
training requirements, contact the
Customer Assistance Offices on
page 33.
Touring Owner Service—
Canada, the United States and
Mexico
If you are touring or have changed
your residence, visit any General
Motors dealer handling your vehicle
line in Canada or the United States
for warranty service. Warrantable
repairs will be completed at no
charge to you. You may be required
to provide proof of residency such
as driver's license, or vehicle
ownership. For your records, the
servicing dealer will provide a copy
of the warranty repair order, listing
all warranty repairs performed.

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Black plate (19,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
Things to Know About the New Vehicle Limited Warranty 19
Some vehicle lines, which are sold
only in Canada, may not be
serviced by all General Motor's
dealers in the United States.
If warranty service is necessary
while you are in the United States
please contact the Canadian
Customer Care Centre (CCC) for
guidance. SeeCustomer Assistance
Offices on page 33for CCC
information. Customer Care
Ambassadors will direct you to a
dealership and assist the repairing
dealer in obtaining the necessary
parts and technical information. You
may be charged for these repairs.
For reimbursement consideration by
General Motors of Canada upon
your return home, provide your
dealer with a statement of
circumstances, the original repair
order, proof of ownership and any
“paid”receipts indicating the work
performed and parts replaced.Touring Owner Service—
Countries Other Than Canada,
the United States, and Mexico
If you are touring in a foreign
country and repairs are needed, it is
suggested you make your vehicle
available to a General Motors
dealership, preferably one that
handles your vehicle line.
Important:Repairs made
necessary by the use of improper or
dirty fuels and lubricants are not
covered under warranty. See your
owner’s manual for additional
information on fuel requirements
when operating in foreign countries.
Warranty Service—Canadian
Sold Vehicles Registered and
Operated Outside Canada
This warranty applies to GM
vehicles registered in Canada and
normally operated in Canada. If you
have permanently relocated and
established household residency in
another country, GM may authorize
the performance of repairs based onthe warranty coverage for vehicles
generally sold by GM in that
country. Contact an authorized GM
dealer in your country for
assistance. GM warranty coverages
may be void or subject to
restrictions on GM vehicles that
have been imported or exported.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
General Motors.
Examples of the types of alterations
that would not be covered include,
but are not limited to, any non-GM
part or accessory, any non-GM theft
alarm, remote starting device or
remote locking system, or the
cutting, welding or disconnecting of
the vehicle's original equipment
parts and components.

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Black plate (20,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
20 Things to Know About the New Vehicle Limited Warranty
Also, the warranty does not cover a
rebuilt vehicle after it has suffered
such extensive collision damage in
an accident that it was written-off or
deemed to be written-off, even if the
rebuilt vehicle uses undamaged
parts and components from the
written-off vehicle.
Additionally, General Motors does
not warranty non-GM parts,
calibrations and/or software
modifications.The use of parts,
control module calibrations,
software modifications, and/or any
other alterations not issued through
General Motors will void the
warranty coverage for those
components that are damaged or
otherwise affected by the installation
of the non-GM part, control module
calibration, software modification,
and/or other alteration.
The only exception is that non-GM
parts labeled“Certified to EPA
Standards”are covered by the
Federal Emissions Performance
Warranty.Recreation Vehicle and Special
Body or Equipment Alterations
Installations, or alterations to the
original equipment vehicle (or
chassis), as manufactured and
assembled by General Motors, are
not covered by this warranty. The
body company (assembler) is solely
responsible for warranties on the
body or equipment and any
alterations to any of the parts,
components, systems,
or assemblies installed by GM.
Examples include, but are not
limited to, special body installation
or conversion (such as recreational
vehicles), the installation of a
non-GM part, cutting, welding, or the
disconnecting of original equipment
vehicle or chassis parts and
components, extension of
wheelbase, suspension and
driveline modifications, and axle
additions.
Pre-Delivery Service
Defects in or damage to the
mechanical, electrical, sheet metal,
paint, trim, and other components of
your vehicle may occur at the
factory or while it is being
transported to the dealership.
Normally, any defect or damage
occurring during assembly is
detected and corrected at the
factory during the inspection
process. In addition, dealerships are
obligated to inspect each vehicle
before delivery. They repair any
uncorrected factory defects and any
transit damage detected before the
vehicle is delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any such defects when you take
delivery, please advise your Cadillac
dealer without delay.

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Black plate (21,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
Things to Know About the New Vehicle Limited Warranty 21
For further details concerning any
repairs which the dealership may
have made prior to your taking
delivery of your vehicle, please ask
your Cadillac dealership.
Production Changes
General Motors of Canada Limited
and its dealers reserve the right to
make changes in vehicles built and/
or sold by them at any time without
incurring any obligation to make the
same or similar changes on vehicles
previously built and/or sold by them.

Page 26 of 40

Black plate (22,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
22 Emission Control Systems Warranty
General Motors of Canada Limited
warrants to owners of Cadillac
vehicles sold in Canada, that the
vehicle (1) was designed, built and
equipped so as to conform at the
time of sale with the Emission
Regulations under the Canadian
Environmental Protection Act
and (2) is free from defects in
materials and workmanship which
cause the vehicle to fail to conform
with those regulations for a period of
4 years or 80 000 kilometres,
whichever occurs first. Specified
components, such as catalytic
converters or powertrain control
modules, are warranted for 8 years
or 130 000 kilometres, whichever
occurs first. The Emission Control
Systems Warranty period shall
begin on the date the vehicle is
delivered to the first retail purchaser
or, if the vehicle is first placed in
service as a demonstrator,
or company vehicle prior to sale at
retail, on the date the vehicle is first
placed in such service. Emission
related defects in the genuine GMcomponents listed below, including
related diagnostic costs, parts and
labour, are covered by this warranty.
Emission Performance
Some provinces and local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If a provincial I/M
program is enforced in your area
you may also be eligible for
Emission Performance coverage
whenallof the following three
conditions are met:
1. the vehicle has been maintained
and operated in accordance with
the instructions for proper
maintenance and use set forth in
the owner manual or New
Vehicle Warranty supplied with
your vehicle;
2. the vehicle fails a provincial I/M
test during the emission
warranty period indicated above;3. the failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions (including the denial of
the right to use the vehicle)
under local, provincial,
or federal law.
General Motors of Canada Limited
warrants that your dealer will
replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under the
“Emission Control Systems
Warranty Parts List”later in this
section which may be necessary to
conform to the applicable emission
standards. Non-GM parts labelled
“Certified to EPA Standards”are
covered by the Federal Emission
Performance Warranty.
What Is Not Covered
The Emission Control Systems
Warranty obligations DO NOT apply
to conditions resulting from
tampering, abuse, neglect or
improper maintenance. Items listed

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Black plate (23,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
Emission Control Systems Warranty 23
under“What Is Not Covered”under
New Vehicle Limited Warranty on
page 4, also apply to the emission
related warranties.
Parts specified in your maintenance
schedule as requiring scheduled
replacement are covered up to their
first replacement interval or the
applicable emission warranty
coverage period, whichever comes
first. There is no coverage under
this warranty for the failure of parts
which are not replaced as required
in the vehicle maintenance
schedule.
After the replacement interval, If
failure of one of the parts specified
in the maintenance schedule results
in failure of another part, neither will
be covered under the Emission
Control System Warranty.
Powertrain Control Module (PCM)
software updates beyond the Base
Warranty period are not covered by
the Emission Control System
warranty unless the vehicle fails toconform with the Emission
Regulations under the Canadian
Environmental Protection Act.
For detailed information concerning
specific parts covered by these
emission control systems
warranties, ask your dealer.

Page 28 of 40

Black plate (24,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
24 Emission Warranty Parts List
Listed below are most of the
systems that affect emissions of
your vehicle. Emission control
components of these systems are
covered by the Emission Control
Systems Warranty as applicable.
Items that require replacement as
scheduled maintenance are covered
by the Emission Control Systems
Warranty, or up to the replacement
interval specified in your owner
manual, whichever comes first.
If failure of one of the above parts
results in failure of another part
under the Emission Control Systems
Warranty, both will be covered by
this warranty. For detailed
information concerning specific
parts covered by the Emission
Control Systems Warranty, ask your
dealerImportant:Certain parts may be
covered beyond these warranties if
shown with asterisk as follows:
* 8 years/130 000 kilometres,
whichever comes first, Federal
Emission Control System Warranty
coverage.
Powertrain Control System
Camshaft Position Actuator
Camshaft Position Actuator Valve
Coolant Level Sensor
Data Link Connector
Engine Control Module (ECM) *
Engine Coolant Temperature Sensor
Fuel Control Module *
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Oil Pressure Sensor Active Fuel
Management™(AFM) only
Oxygen Sensor(s)Powertrain Control Module (PCM) *
Throttle Position Sensor
Vehicle Control Module (VCM) *
Vehicle Speed Sensor
Wheel Speed Sensor
Transmission Controls and
Torque Management
GMLAN (CAN) Communications
Circuit
Manual Transmission Clutch Switch
Park/Neutral Switch
Torque Converter Clutch Solenoids
Torque Converter Clutch Switch
Transmission Control Module *
Transmission Fluid Temperature
Sensor
Transmission Gear Selection Switch
(Diesel)
Transmission Internal Mode Switch
Transmission Pressure Control
Solenoids

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Black plate (25,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
Emission Warranty Parts List 25
Transmission Pressure Switches
Transmission Shift Solenoids
Transmission Speed Sensor (Input)
Transmission Speed Sensor
(Output)
Fuel Management System
Diesel Fuel Injection Pump
Direct Fuel Injector Assembly (6.6L
Duramax
®Diesel)
Fuel Injector
Fuel Pressure Regulator
Fuel Pressure Sensor
Fuel Rail Assembly
Fuel Temperature Sensor
High Pressure Fuel Pump (SIDI)
Air Management System
Active Aero Shutters
Air Cleaner
Air Cleaner Resonator
Air Intake DuctsCharge Air Control Actuator
Charge Air Control Solenoid Valve
Charge Air Control Valve
Charge Air Cooler
Charge Air Cooler Fan
Idle Air Control Valve
Idle Speed Control Motor
Intake Air Heater
Intake Manifold
Intake Manifold Gasket
Intake Manifold Heater
Intake Manifold Tuning Valve
Supercharger Assembly
Throttle Body
Throttle Body Heater
Turbocharger Assembly
Turbocharger Boost Sensor
Turbocharger Oil SeparatorIgnition System
Camshaft Position Sensor(s)
Crankshaft Position Sensor(s)
Glow Plug(s) (Diesel)
Ignition Coil(s)
Knock Sensor
Spark Plug Wires
Glow Plug Controller (Diesel)
Spark Plugs
Catalytic Converter System
Catalytic Converter(s) and muffler if
attached as assembly *
Diesel Exhaust (DPF) Indirect Fuel
Injector
Diesel Exhaust Emission Reduction
Fluid Injector
Diesel Exhaust Emission Reduction
Fluid Tank
Diesel Exhaust NOx Sensors
Diesel Exhaust Temperature and
Pressure Sensors

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Black plate (26,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
26 Emission Warranty Parts List
Diesel Particulate Filter (DPF)
Exhaust Manifold
Exhaust Manifold with Catalytic
Converter attached as assembly *
Exhaust Manifold Gasket
Exhaust pipes and/or mufflers when
located between converter and
exhaust manifold
Positive Crankcase Ventilation
(PCV) System
Oil Filler Cap
PCV Filter
PCV Oil Separator
PCV Valve
Exhaust Gas Recirculation (EGR)
System
EGR Feed and Delivery Pipes or
Cast-In Passages
EGR Valve
EGR Valve Cooler (6.6L Duramax
Diesel)Secondary Air Injection System
Air Pump
Check Valves
Evaporative Emission Control
System (Gasoline Engines)
Canister
Canister Purge Solenoid Valve
Canister Vent Solenoid
Fuel Feed and Return Pipes and
Hoses
Fuel Filler Cap
Fuel Level Sensor
Fuel Limiter Vent Valve
Fuel Tank(s)
Fuel Tank Filler Pipe (with
Restrictor)
Fuel Tank Vacuum or Pressure
Sensor
Hybrid
Auxiliary Transmission Fluid Pump
Battery Cooling FanBattery Pack Control
Module (BPCM) *
Battery Pack Current Sensor
Brake Pedal Travel Sensor
Drive Motor/Generator Control
Module *
Drive Motors
Drive Motor Resolvers
Electro‐Hydraulic Brake Control
Module (EBCM) *
Energy Storage Control Module *
Fuel Filler Pipe Adapter Seal
Hybrid Batteries
Hybrid Battery Temperature Sensors
Hybrid Battery Voltage Sensors
SGCM Coolant Circuit
Starter Generator
Starter Generator Drive Belt
Starter Generator Control
Module (SGCM) *

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