ESP CADILLAC CTS V 2006 1.G Owner's Manual

Different Size Tires and Wheels
If you add wheels or tires that are a different size
than your original equipment wheels and tires, this
may affect the way your vehicle performs, including its
braking, ride and handling characteristics, stability,
and resistance to rollover. Additionally, if your vehicle
has electronic systems such as, anti-lock brakes,
traction control, and electronic stability control, the
performance of these systems can be affected.
{CAUTION:
If you add different sized wheels, your
vehicle may not provide an acceptable level
of performance and safety if tires not
recommended for those wheels are selected.
You may increase the chance that you will
crash and suffer serious injury. Only use
GM specic wheel and tire systems developed
for your vehicle, and have them properly
installed by a GM certied technician.
SeeBuying New Tires on page 5-73andAccessories
and Modications on page 5-3for additional information.
Uniform Tire Quality Grading
Quality grades can be found where applicable on the
tire sidewall between tread shoulder and maximum
section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and temperature
performance. This applies only to vehicles sold in
the United States. The grades are molded on the
sidewalls of most passenger car tires. The Uniform
Tire Quality Grading (UTQG) system does not apply
to deep tread, winter-type snow tires, space-saver,
or temporary use spare tires, tires with nominal
rim diameters of 10 to 12 inches (25 to 30 cm), or
to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
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Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specied government test course.
For example, a tire graded 150 would wear one and
a half (1.5) times as well on the government course as
a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from the norm
due to variations in driving habits, service practices,
and differences in road characteristics and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire’s ability to
stop on wet pavement as measured under controlled
conditions on specied government test surfaces
of asphalt and concrete. A tire marked C may have
poor traction performance.
Warning:The traction grade assigned to this tire is
based on straight-ahead braking traction tests, and
does not include acceleration, cornering, hydroplaning,
or peak traction characteristics.
Temperature – A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation
of heat and its ability to dissipate heat when tested
under controlled conditions on a specied indoor
laboratory test wheel. Sustained high temperature
can cause the material of the tire to degenerate and
reduce tire life, and excessive temperature can lead
to sudden tire failure. The grade C corresponds to
a level of performance which all passenger car tires
must meet under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A represent higher
levels of performance on the laboratory test wheel than
the minimum required by law.
Warning:The temperature grade for this tire is
established for a tire that is properly inated and not
overloaded. Excessive speed, underination, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.
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Notice:Lifting your vehicle improperly can damage
your vehicle and result in costly repairs not covered
by your warranty. To lift your vehicle properly,
follow the advice in this part.
To help prevent vehicle damage:
Be sure the jack you are using meets the
weight standards for your vehicle and is in
good working order.
Be sure to place a block or pad between the
jack and the vehicle.
Make sure the jack you are using only contacts
the jacking location lift points and is not leaning
on any other vehicle components such as the
rocker panels, the oor pan, or the stone guard
moldings.
Lift only in the areas shown in the following
pictures.
Lifting From the Front
The front lifting points can be accessed from either side
of your vehicle, behind the front tires.
1. Locate the front lifting points using the diagram
shown above and corresponding triangular-shaped
hoisting notches located in the plastic molding.
The front lifting location is about 14 inches (35.6 cm)
from the rear edge of the front wheel well.
2. Be sure to place a block or pad between the jack
and the vehicle.
3. Lift the vehicle with the jack, making sure the jack
is centered on the front lifting point.
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Lifting From the Rear
The rear lifting points can be accessed from either side
of your vehicle, in front of the rear tires.
1. Locate the rear lifting points using the diagram
shown above and corresponding triangular-shaped
hoisting notches located in the plastic molding.
The rear lifting location is about 7 inches (17.8 cm)
from the front edge of the rear wheel well.2. Be sure to place a block or pad between the jack
and the vehicle.
3. Lift the vehicle with the jack, making sure the jack
is centered on the rear lifting point.
SeeDoing Your Own Service Work on page 5-4for
additional information.
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If a Tire Goes Flat
It is unusual for a tire to “blowout” while you are driving,
especially if you maintain your tires properly. See
Tires on page 5-57. If air goes out of a tire, it is much
more likely to leak out slowly. But if you should ever
have a “blowout”, here are a few tips about what
to expect and what to do:
If a front tire fails, the at tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel rmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you’d use
in a skid. In any rear blowout, remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop — well off the road if possible.If a tire goes at, and your vehicle has a spare tire,
seeChanging a Flat Tire (CTS Only) on page 5-84.
This information shows you how to use your vehicle’s
tire changing equipment and how to change a at
tire safely.
{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous without
the appropriate safety equipment and
training. The jack provided with your vehicle
is designed only for changing a at tire.
If it is used for anything else, you or others
could be badly injured or killed if the vehicle
slips off the jack. Use the jack provided with
your vehicle only for changing a at tire.
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Removing the Flat Tire and
Installing the Spare Tire (CTS Only)
1. Loosen the wheel nuts, but do not remove them
yet, using the wheel wrench. Turn the handle
about 180 degrees, then ip the handle back to
the starting position. This avoids taking the wrench
off the lug nut for each turn.2. Find the jacking location using the diagram above
and corresponding triangular-shaped hoisting
notches located in the plastic molding.
The front location (A) is about 14 inches (35.6 cm)
from the rear edge of the front wheel well, and
the rear location (B) is about 7 inches (17.8 cm)
from the front edge of the rear wheel well.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours
a day, by calling 1-800-458-8006. In Canada, contact
the Canadian Cadillac Customer Communication Centre
by calling 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if
you have a concern.
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Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but
it is not part of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
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Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if the
vehicle has the Anti-lock Brake System (ABS), to provide
anti-lock braking and to help the driver control the vehicle
in difficult driving situations. Some information may be
stored during regular operations to facilitate repair of
detected malfunctions; other information is stored only in
a crash event by computer systems, such as those
commonly called Event Data Recorders (EDR).
In a crash event, computer systems, such as the
airbag Sensing and Diagnostic Module (SDM) in your
vehicle may record information about the condition of the
vehicle and how it was operated, such as data related
to engine speed, brake application, throttle position,
vehicle speed, safety belt usage, airbag readiness,
airbag performance, and the severity of a collision.
This information has been used to improve vehicle
crash performance and may be used to improve crash
performance of future vehicles and driving safety.Unlike the data recorders on many airplanes, these
on-board systems do not record sounds, such as
conversation of vehicle occupants.
To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:
with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
7-11

Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either
new Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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