ESP CADILLAC DEVILLE 2002 8.G Owner's Manual
Page 276 of 426
4-38 Driving with a Trailer
Towing a trailer requires a certain amount of experience.
Before setting out for the open road, you'll want to get
to know your rig. Acquaint yourself with the feel of
handling and braking with the added weight of the
trailer. And always keep in mind that the vehicle you are
driving is now a good deal longer and not nearly as
responsive as your vehicle is by itself.
Before you start, check the trailer hitch and platform
(and attachments), safety chains, electrical connector,
lamps, tires and mirror adjustment. If the trailer has
electric brakes, start your vehicle and trailer moving and
then apply the trailer brake controller by hand to be sure
the brakes are working. This lets you check your
electrical connection at the same time.
During your trip, check occasionally to be sure that the
load is secure, and that the lamps and any trailer brakes
are still working.
Following Distance
Stay at least twice as far behind the vehicle ahead as you
would when driving your vehicle without a trailer. This
can help you avoid situations that require heavy braking
and sudden turns.
Passing
You'll need more passing distance up ahead when
you're towing a trailer. And, because you're a good deal
longer, you'll need to go much farther beyond the
passed vehicle before you can return to your lane.
Backing Up
Hold the bottom of the steering wheel with one hand.
Then, to move the trailer to the left, just move that hand
to the left. To move the trailer to the right, move your
hand to the right. Always back up slowly and, if
possible, have someone guide you.
Page 279 of 426
4-41 When You Are Ready to Leave After
Parking on a Hill
1. Apply your regular brakes and hold the pedal down
while you:
start your engine,
shift into a gear, and
make sure the parking brake has released.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you're
pulling a trailer. See the Maintenance Schedule for more
on this. Things that are especially important in trailer
operation are automatic transaxle fluid (don't overfill),
engine oil, drive belt, cooling system and brake system.
Each of these is covered in this manual, and the Index
will help you find them quickly. If you're trailering, it's
a good idea to review this information before you start
your trip.
Check periodically to see that all hitch nuts and bolts
are tight.
Engine Cooling When Trailer Towing
Your cooling system may temporarily overheat during
severe operating conditions. See ªEngine Overheatingº
in the Index.
Page 298 of 426
5-19
5. Then replace the pressure cap. Be sure the arrow on
the pressure cap lines up like this.
Start the engine and allow it to warm up. If the CHECK
COOLANT LEVEL message does not appear on the
Driver Information Center, coolant is at the proper fill
level. If a CHECK COOLANT LEVEL message does
appear, repeat Steps 1 to 3 and reinstall the pressure cap
or see your dealer.
If a Tire Goes Flat
It's unusual for a tire to ªblow outº while you're driving,
especially if you maintain your tires properly. If air goes
out of a tire, it's much more likely to leak out slowly.
But if you should ever have a ªblowout,º here are a few
tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you'd use in a
skid. In any rear blowout, remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop
-- well off the road if possible.
If a tire goes flat, the next part shows how to use your
jacking equipment to change a flat tire safely.
Page 303 of 426
5-24
2. Find the jacking location from the diagrams above
and corresponding hoisting notches located in the
plastic molding. The front location is 8.5 inches
(21 cm) from the rear edge of the front wheel well,
and the rear location is 3.5 inches (8.5 cm) from the
front edge of the rear wheel well.
The notches may also be labeled ªJACKº with an
arrow pointing to the jacking location on the vehicle.
CAUTION:
Getting under a vehicle when it is jacked up is
dangerous. If the vehicle slips off the jack, you
could be badly injured or killed. Never get under
a vehicle when it is supported only by a jack.
CAUTION:
Raising your vehicle with the jack improperly
positioned can damage the vehicle and even make
the vehicle fall. To help avoid personal injury and
vehicle damage, be sure to fit the jack lift head
into the proper location before raising the vehicle.
3. Turn the jack handle counterclockwise to lower the
jack lift head until the jack fits under the vehicle.
4. Raise the jack until the metal flange fits firmly into
the channel of the jack head.
5. Put the compact spare tire near you.
Page 332 of 426
6-22
Wait at least 30 minutes before checking the transaxle
fluid level if you have been driving:
When outside temperatures are above 90F (32C).
At high speed for quite a while.
In heavy traffic
-- especially in hot weather.
While pulling a trailer.
To get the right reading, the fluid should be at
normal operating temperature, which is 180F to
200F (82C to 93C).
Get the vehicle warmed up by driving about 15 miles
(24 km) when outside temperatures are above 50F
(10C). If it's colder than 50F (10C), you may
have to drive longer.Checking the Fluid Level
Prepare your vehicle as follows:
Park your vehicle on a level place. Keep the
engine running.
With the parking brake applied, place the shift lever
in PARK (P).
With your foot on the brake pedal, move the shift
lever through each gear range, pausing for about
three seconds in each range. Then, position the shift
lever in PARK (P).
Let the engine run at idle for three to five minutes.
Page 334 of 426
6-24 How to Add Fluid
Refer to the Maintenance Schedule to determine what
kind of transaxle fluid to use. See ªRecommended
Fluids and Lubricantsº in the Index.
If the fluid level is low, add only enough of the proper
fluid to bring the level into the cross
-hatched area on
the dipstick.
1. Pull out the dipstick.
2. Using a long
-neck funnel, add enough fluid at the
dipstick hole to bring it to the proper level.
It doesn't take much fluid, generally less than
one pint (0.5 L). Don't overfill.
NOTICE:
We recommend you use only fluid labeled
DEXRON-III, because fluid with that label is
made especially for your automatic transaxle.
Damage caused by fluid other than
DEXRON
-III is not covered by your new
vehicle warranty.
3. After adding fluid, recheck the fluid level as
described under ªHow to Check.º
4. When the correct fluid level is obtained, push
the dipstick back in all the way and turn the
handle clockwise.
How to Reset the Transaxle Fluid Indicator
After the transaxle fluid has been changed, the transaxle
fluid change indicator must be reset. To reset the
indicator, do the following:
1. Press the INFO button on the Driver
Information Center (DIC) until TRANS FLUID
LIFE is displayed.
2. Press and hold the RESET button until 100% is
displayed. This resets the transaxle fluid
change indicator.
The percentage of transaxle fluid life remaining may be
checked at any time by pressing the INFO on the DIC
until the TRANS FLUID LIFE message appears.
Page 365 of 426
6-55 Uniform Tire Quality Grading
Quality grades can be found where applicable on the tire
sidewall between tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance.
(This applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter
-type snow
tires, space
-saver or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to 30 cm),
or to some limited
-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded 150 would wear one and a
half (1 1/2) times as well on the government course
as a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
-- AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire's ability to
stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight
-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
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6-56
Temperature -- A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire's resistance to the generation of
heat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden tire
failure. The grade C corresponds to a level of
performance which all passenger car tires must meet
under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.Wheel Alignment and Tire Balance
The wheels on your vehicle were aligned and balanced
carefully at the factory to give you the longest tire life
and best overall performance.
Scheduled wheel alignment and wheel balancing are not
needed. However, if you notice unusual tire wear or
your vehicle pulling one way or the other, the alignment
may need to be reset. If you notice your vehicle
vibrating when driving on a smooth road, your wheels
may need to be rebalanced.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly rusted
or corroded. If wheel nuts keep coming loose, the wheel,
wheel bolts and wheel nuts should be replaced. If the
wheel leaks air, replace it (except some aluminum
wheels, which can sometimes be repaired). See your
dealer if any of these conditions exist.
Your dealer will know the kind of wheel you need.
Page 416 of 426
8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of dealership
management, it appears your concern cannot be resolved
by the dealership without further help, contact the Cadillac
Customer Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Page 423 of 426
8-9
Public Transportation or Fuel Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (five days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you
arrange transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to warranty repairs,
your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle you
obtained, at actual cost, up to a maximum of $37.00 per
day supported by receipts. This requires that you sign and
complete a rental agreement and meet state, local and
rental vehicle provider requirements. Requirements vary
and may include minimum age requirements, insurance
coverage, credit card, etc.You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage or rental usage beyond the completion of
the repair.
Generally it is not possible to provide a like
-vehicle as
a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper
-to-Bumper warranty coverage period,
but it is not part of the New Vehicle Limited Warranty.
A separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each
new vehicle provides detailed warranty
coverage information.
Courtesy Transportation is available only at
participating dealers and all program options, such as
shuttle service, may not be available at every dealer.
Please contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.