tow CADILLAC DTS 2006 1.G Workshop Manual
Page 426 of 450
Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any situation
covered by the base warranty coverage and at a
nominal charge if the Cadillac is no longer covered by
the base warranty. Roadside Service is available only in
the United States and Canada.
Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period — 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
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Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will assist
you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identi cation Number
(VIN), mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired. Cadillac
has installed special telecommunication devices called
Text Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438— daily, 24 hours.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for
new vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
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Page 432 of 450
If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-6for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identi cation Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to x the damage, make sure
you are comfortable with them. Remember, you
will have to feel comfortable with their work for
a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to http://www.safercar.gov; or
write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
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Page 434 of 450
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you will notify
us. Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-888-446-2000. Or, write:
Canadian Cadillac Customer Communication
Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci cations for GM
transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
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Page 447 of 450
Rear Seat Armrest..........................................2-50
Rear Seat Passengers, Safety Belts..................1-24
Rearview Mirror, Automatic Dimming
with Compass.............................................2-39
Rearview Mirror, Automatic Dimming with
OnStar
®and Compass.................................2-37
Rearview Mirror with Compass and Temperature..... 1-8
Reclining Seatbacks, Power............................... 1-4
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-37
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
Removing the Flat Tire and Installing
the Spare Tire.............................................5-75
Removing the Spare Tire and Tools...................5-73
Reporting Safety Defects
Canadian Government..................................7-14
General Motors...........................................7-14
United States Government............................7-13
Restraint System Check
Checking the Restraint Systems....................1-71
Replacing Restraint System Parts
After a Crash..........................................1-72
Retained Accessory Power (RAP)......................2-24
Right Front Passenger Position, Safety Belts.........1-22
Roadside
Service........................................................ 7-6
Rocking Your Vehicle to Get it Out....................4-31
Running the Engine While Parked.....................2-34
S
Safety Belt
Passenger Reminder Light............................3-58
Pretensioners..............................................1-29
Reminder Light............................................3-57
Safety Belts
Care of......................................................5-86
Center Front Passenger Position....................1-23
Driver Position............................................1-15
How to Wear Safety Belts Properly................1-14
Questions and Answers About Safety Belts........1-13
Rear Safety Belt Comfort Guides...................1-27
Rear Seat Passengers.................................1-24
Right Front Passenger Position......................1-22
Safety Belt Extender....................................1-29
Safety Belt Use During Pregnancy.................1-22
Safety Belts Are for Everyone......................... 1-9
Shoulder Belt Height Adjuster........................1-21
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Center Seat.................................................. 1-7
Head Restraints............................................ 1-6
Heated and Cooled Seats.............................. 1-3
Heated Seats - Rear..................................... 1-7
Massaging Lumbar........................................ 1-3
Memory.....................................................2-52
Power Lumbar.............................................. 1-2
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Page 449 of 450
Theft-Deterrent, Radio....................................3-121
Theft-Deterrent Systems...................................2-19
Content Theft-Deterrent................................2-19
PASS-Key
®III+...........................................2-21
PASS-Key®III+ Operation.............................2-21
Tilt Wheel........................................................ 3-6
Tires.............................................................5-49
Aluminum or Chrome-Plated Wheels,
Cleaning.................................................5-88
Buying New Tires........................................5-65
Chains.......................................................5-70
Changing a Flat Tire....................................5-72
Cleaning....................................................5-88
Different Size..............................................5-66
If a Tire Goes Flat.......................................5-71
In ation - Tire Pressure................................5-56
Inspection and Rotation................................5-63
Installing the Spare Tire................................5-75
Pressure Monitor System..............................5-59
Removing the Flat Tire.................................5-75
Removing the Spare Tire and Tools...............5-73
Spare Tire..................................................5-82
Storing a Flat or Spare Tire and Tools............5-81
Tire Sidewall Labeling..................................5-50
Tire Terminology and De nitions....................5-53
Uniform Tire Quality Grading.........................5-67
Wheel Alignment and Tire Balance.................5-69
Wheel Replacement.....................................5-69
When It Is Time for New Tires......................5-64Towing
Recreational Vehicle.....................................4-37
Towing a Trailer..........................................4-38
Your Vehicle...............................................4-37
Traction
Control System (TCS).................................... 4-9
Control System Warning Light.......................3-64
Magnetic Ride Control..................................4-10
StabiliTrak
®System.....................................4-10
Transaxle
Fluid, Automatic...........................................5-19
Transaxle Operation, Automatic.........................2-26
Trunk............................................................2-13
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-8
U
Ultrasonic Front and Rear Parking
Assist (UFRPA)...........................................3-38
Understanding Radio Reception.......................3-123
Uniform Tire Quality Grading............................5-67
Universal Home Remote System.......................2-45
Operation...................................................2-46
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