service CADILLAC ESCALADE 2004 2.G Owners Manual

Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-3
Rear Seats
............................................... 1-9
Safety Belts
.............................................1-30
Child Restraints
.......................................1-53
Air Bag Systems
......................................1-79
Restraint System Check
............................1-95
Features and Controls..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
....................................... 2-8
Windows
.................................................2-14
Theft-Deterrent Systems
............................2-16
Starting and Operating Your Vehicle
...........2-18
Mirrors
....................................................2-31
OnStar
®System
......................................2-37
HomeLink®Transmitter
.............................2-39
Storage Areas
.........................................2-43
Sunroof
..................................................2-47
Vehicle Personalization
.............................2-48
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-23
Warning Lights, Gages, and Indicators
........3-34
Driver Information Center (DIC)
..................3-50
Audio System(s)
.......................................3-69Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-49
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
...............5-10
All-Wheel Drive
........................................5-49
Rear Axle
...............................................5-50
Front Axle
...............................................5-51
Headlamp Aiming
.....................................5-52
Bulb Replacement
....................................5-56
Windshield Wiper Blade Replacement
.........5-64
Tires
......................................................5-65
Appearance Care
...................................5-105
Vehicle Identication
...............................5-113
Electrical System
....................................5-114
Capacities and Specications
...................5-124
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance and Information.............. 7-1
Customer Assistance and Information
........... 7-2
Reporting Safety Defects
...........................7-12
Index.................................................................1
2004 Cadillac Escalade/Escalade ESV Owner ManualM

What Will You See After an Air Bag
Inates?
After the air bag inates, it quickly deates, so quickly
that some people may not even realize the air bag
inated. Some components of the air bag module will be
hot for a short time. These components include the
steering wheel hub for the driver’s frontal air bag and the
instrument panel for the right front passenger’s frontal
air bag. For side impact air bags, the side of the
seatback closest to the driver’s and/or right front
passenger’s door will be hot. The parts of the bag that
come into contact with you may be warm, but not
too hot to touch. There will be some smoke and dust
coming from the vents in the deated air bags. Air bag
ination doesn’t prevent the driver from seeing or
being able to steer the vehicle, nor does it stop people
from leaving the vehicle.
{CAUTION:
When an air bag inates, there is dust in the
air. This dust could cause breathing problems
for people with a history of asthma or other
breathing trouble. To avoid this, everyone in
the vehicle should get out as soon as it is safe
to do so. If you have breathing problems but
can not get out of the vehicle after an air bag
inates, then get fresh air by opening a
window or a door. If you experience breathing
problems following an air bag deployment, you
should seek medical attention.
In many crashes severe enough to inate an air bag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from the
right front passenger air bag.
Air bags are designed to inate only once. After an
air bag inates, you’ll need some new parts for your
air bag system. If you don’t get them, the air bag
system won’t be there to help protect you in another
crash. A new system will include air bag modules
and possibly other parts. The service manual for your
vehicle covers the need to replace other parts.
1-87

Your vehicle is equipped with electronic frontal
sensors which help the sensing system distinguish
between a moderate and a more severe frontal
impact. Your vehicle is also equipped with a crash
sensing and diagnostic module, which records
information about the frontal air bag system. The
module records information about the readiness of
the system and when the system commands air bag
ination. It records the status of the driver’s safety
belt usage in a crash in which the air bag deploys or
a crash in which the air bag nearly deploys. The
module also records speed, engine rpm, brake and
throttle data.
Let only qualied technicians work on your air bag
systems. Improper service can mean that an air bag
system won’t work properly. See your dealer for
service.
Notice:If you damage the covering for the driver’s
or the right front passenger’s air bag, or the air
bag covering on the driver’s and right front
passenger’s seatback, the air bag may not work
properly. You may have to replace the air bag
module in the steering wheel, both the air bag
module and the instrument panel for the right front
passenger’s air bag, or both the air bag module
and seatback for the driver’s and right front
passenger’s side impact air bag. Do not open or
break the air bag coverings.
Passenger Sensing System
If your rearview mirror has one of the indicators pictured
in the following illustrations, your vehicle has a
passenger sensing system. The indicator will be visible
when you turn your ignition key to START or RUN.
The words ON and OFF or the symbol for on and off,
will be visible on the rearview mirror during the system
check. When the system check is complete, either
the word ON or the word OFF, or the symbol for on or
the symbol for off will be visible. SeePassenger Air
Bag Status Indicator on page 3-38. If your rearview
mirror does not have either of the indicators pictured,
then your vehicle does not have the passenger sensing
system.
1-88

{CAUTION:
If the air bag readiness light in the instrument
panel cluster ever comes on and stays on, it
means that something may be wrong with the
air bag system. If this ever happens, have the
vehicle serviced promptly, because an
adult-size person sitting in the right front
passenger’s seat may not have the protection
of the frontal air bag. See “Air Bag Readiness
Light” in the Index for more on this, including
important safety information.Aftermarket equipment, such as seat covers, can affect
how well the passenger sensing system operates.
You may want to consider not using seat covers or other
aftermarket equipment if your vehicle has the passenger
sensing system. SeeAdding Equipment to Your Air
Bag-Equipped Vehicle on page 1-94for more
information about modications that can affect how the
system operates.
{CAUTION:
Stowing of articles under the passenger’s seat
or between the passenger’s seat cushion and
seatback may interfere with the proper
operation of the passenger sensing system.
1-93

Servicing Your Air Bag-Equipped
Vehicle
Air bags affect how your vehicle should be serviced.
There air bag system parts in several places around
your vehicle. You don’t want the system to inate while
someone is working on your vehicle. Your dealer
and the service manual have information about servicing
your vehicle and the air bag system. To purchase a
service manual, seeService Publications Ordering
Information on page 7-13.
{CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
air bag can still inate during improper
service. You can be injured if you are close to
an air bag when it inates. Avoid yellow
connectors. They are probably part of the air
bag system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualied to do so.
Air bag systems do not need regular maintenance.
Adding Equipment to Your Air
Bag-Equipped Vehicle
Q:Is there anything I might add to the front or
sides of the vehicle that could keep the air
bags from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, front end or side sheet
metal or height, they may keep the air bag system
from working properly. Also, the air bag system
may not work properly if you relocate any of the air
bag sensors. If you have any questions about
this, you should contact Customer Assistance
before you modify your vehicle. The phone numbers
and addresses for Customer Assistance are in
Step Two of the Customer Satisfaction Procedure
in this manual. SeeCustomer Satisfaction
Procedure on page 7-2.
1-94

Your vehicle has one
double-sided key for the
ignition and door locks.
If you ever lose your keys, your dealer will be able to
assist you with obtaining replacements.
In an emergency contact Cadillac Roadside Service
®.
SeeRoadside Service on page 7-6for more information.
If you ever lock your keys in your vehicle, you may be
able to have your doors unlocked automatically with the
OnStar
®system if you have an active OnStar®
subscription. For more information seeOnStar®System
on page 2-37.
Remote Keyless Entry System
Your keyless entry system operates on a radio
frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
2-4

At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check to determine if battery replacement is
necessary. See “Battery Replacement” under
Remote Keyless Entry System Operation on
page 2-5.
If you are still having trouble, see your dealer or a
qualied technician for service.
Remote Keyless Entry System
Operation
You can lock and unlock your doors from about
3 feet (1 m) up to 100 feet (30 m) away using the remote
keyless entry transmitter supplied with your vehicle.
K(Unlock):Press this
button once to unlock the
driver’s door. The
interior lamps will come
on. Pressing unlock again
within three seconds
will cause the remaining
doors to unlock.
You can choose different feedback options for each
press of the unlock button. SeeDIC Operation
and Displays on page 3-51for more information.
Q(Lock):Press this button once to lock all of the
doors. Pressing lock again within three seconds
may cause the horn to chirp for lock conrmation. You
can choose different feedback options for each press
of the lock button. SeeDIC Operation and Displays on
page 3-51for more information.
L(Panic):Press this button to sound the horn and
ash the headlamps and taillamps for up to 30 seconds.
Panic can be turned off by pressing the button again,
by waiting for 30 seconds, or by starting the vehicle.
2-5

To replace the battery in the keyless entry transmitter,
do the following:
1. Insert a thin object, such as a coin, in the slot
between the covers of the transmitter housing
near the key ring hole. Remove the bottom
by twisting the coin.
2. Remove and replace the battery with a
three-volt CR2032 or equivalent battery,
positive (+) side up.3. Align the covers and snap them together.
4. Resynchronize the transmitter. See
“Resynchronization” next.
5. Check the operation of the transmitter.
Resynchronization
Resynchronization may be necessary due to the
security method used by this system. The transmitter
does not send the same signal twice to the receiver. The
receiver will not respond to a signal that has been
sent previously. This prevents anyone from recording
and playing back the signal from the transmitter.
To resynchronize your transmitter, stand close to your
vehicle and press and hold the lock and unlock
buttons on the transmitter at the same time for
15 seconds. The door locks should cycle to conrm
synchronization. If the locks do not cycle, see your
dealer for service.
2-7

If you set off the alarm by accident, unlock any door with
the key. You can also turn off the alarm by pressing
unlock on the remote keyless entry transmitter. The alarm
won’t stop if you try to unlock a door any other way.
Testing the Alarm
The alarm can be tested by following these steps:
1. From inside the vehicle, lower the driver’s window
and open the driver’s door.
2. Activate the system by locking the doors with the
power door lock switch while the door is open, or
with the remote keyless entry transmitter.
3. Get out of the vehicle, close the door and wait for
the security light to go out.
4. Then reach in through the window, unlock the door
with the manual door lock and open the door. This
should set off the alarm.
While the alarm is set, the power door unlock switch is
not operational.
If the alarm does not sound when it should but the
headlamps ash, check to see if the horn works. The
horn fuse may be blown. To replace the fuse, seeFuses
and Circuit Breakers on page 5-115.
If the alarm does not sound or the headlamps do not
ash, the vehicle should be serviced by your dealer.
Passlock®
Your vehicle is equipped with the Passlock®
theft-deterrent system.
Passlock®is a passive theft-deterrent system. Passlock®
enables fuel if the ignition lock cylinder is turned with
a valid key. If a correct key is not used or the ignition
lock cylinder is tampered with, the fuel system is
disabled and the vehicle will not start.
During normal operation, the security light will turn off
approximately ve seconds after the key is turned
to RUN.
If the engine stalls and the security light ashes, wait
about 10 minutes until the light stops ashing before
trying to restart the engine. Remember to release
the key from START as soon as the engine starts.
If the engine does not start after three tries, the vehicle
needs service.
If the engine is running and the security light comes on,
you will be able to restart the engine if you turn the
engine off. However, your Passlock
®system is
not working properly and must be serviced by your
dealer. Your vehicle is not protected by Passlock
®at this
time. You may also want to check the fuse. See
Fuses and Circuit Breakers on page 5-115. See your
dealer for service.
In an emergency, call the Roadside Assistance Center.
SeeRoadside Service on page 7-6.
2-17

Notice:If your key seems stuck in LOCK and you
can not turn it, be sure you are using the correct
key; if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of these works,
then your vehicle needs service.
B (ACCESSORY):This position allows you to use
things like the radio, power windows and the windshield
wipers when the engine is off.
C (RUN):This position is for driving.
D (START):This position starts your engine.
Retained Accessory Power (RAP)
The Retained Accessory Power (RAP) feature will allow
certain features on your vehicle to continue to work
for up to 10 minutes after the ignition key is turned
to LOCK.
Starting Your Engine
Move your shift lever to PARK (P) or NEUTRAL (N).
Your engine will not start in any other position – that is
a safety feature. To restart when you are already
moving, use NEUTRAL (N) only.Notice:Do not try to shift to PARK (P) if your
vehicle is moving. If you do, you could damage the
transmission. Shift to PARK (P) only when your
vehicle is stopped.
1. With your foot off the accelerator pedal, turn the
ignition key to START. When the engine starts,
let go of the key. The idle speed will go down as
your engine gets warm.
Notice:Holding your key in START for longer than
15 seconds at a time will cause your battery to
be drained much sooner. And the excessive heat
can damage your starter motor. Wait about
15 seconds between each try to help avoid draining
your battery or damaging your starter.
2. If it does not start within 10 seconds, push the
accelerator pedal all the way to the oor, while
you hold the ignition key in START. When
the engine starts, let go of the key and let up on the
accelerator pedal. Wait about 15 seconds between
each try.
2-19