sat nav CADILLAC ESCALADE 2011 3.G Owners Manual

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-9
Third Row Seats . . . . . . . . . . . . . . 1-9
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Head Restraint
Adjustment . . . . . . . . . . . . . . . . . 1-10
Safety Belts . . . . . . . . . . . . . . . . . . 1-10
Sensing System for Passenger Airbag . . . . . . . . . . 1-10
Mirror Adjustment . . . . . . . . . . . . 1-11
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-12
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-12
Interior Lighting . . . . . . . . . . . . . . 1-12
Exterior Lighting . . . . . . . . . . . . . 1-13
Windshield Wiper/Washer . . . . 1-14
Climate Controls . . . . . . . . . . . . . 1-15
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-16
Portable Audio Devices . . . . . . 1-16
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-17
Steering Wheel Controls . . . . . 1-17 Cruise Control . . . . . . . . . . . . . . . 1-18
Navigation System . . . . . . . . . . . 1-18
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-19
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-20
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-20
Ultrasonic Parking Assist . . . . 1-20
Power Outlets . . . . . . . . . . . . . . . 1-21
Universal Remote System . . . 1-21
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-21
Tire Pressure Monitor . . . . . . . . 1-22
Engine Oil Life System . . . . . . 1-22
Fuel E85 (85% Ethanol) . . . . . 1-23
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-23
Roadside Service . . . . . . . . . . . . 1-23
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-24

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-16 In Brief
The Driver Information Center (DIC)
display will show the message
MANUAL SHIFT on the first line and
the current gear will be displayed on
the second line. This is the highest
attainable range with all lower gears
accessible. As an example, when
5 (Fifth) gear is selected, 1 (First)
through 5 (Fifth) gears are available.
Press the plus/minus buttons,
located on the steering column shift
lever, to select the desired range of
gears for current driving conditions.
SeeManual Mode on page 9‑43.
While using DSC, cruise control and
the tow/haul mode can be used.
Grade Braking is not available when
DSC is active. See Tow/Haul Mode
on page 9‑43.Vehicle Features
Radio(s)
This vehicle's radio is part of the
navigation system. See AM-FM
Radio on page 7‑10 later in this
manual.
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has
a wide variety of programming
and commercial-free music,
coast-to-coast, and in digital-quality
sound.
A fee is required to receive the XM
service. For more information, refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.)
.www.xmradio.ca or call
1-877-438-9677 (Canada)
Also, see Satellite Radio on
page 7‑16.
Portable Audio Devices
This vehicle has an auxiliary input,
located on the audio faceplate,
and a USB port located on the
instrument panel or in the center
console. External devices such
as iPod
®, laptop computers,
MP3 players, CD changers,
USB storage device, etc. can
be connected to the auxiliary
port using a 3.5 mm (1/8 in) input
jack or the USB port depending
on the audio system.
See Auxiliary Devices on page 7‑31
for further information.

Black plate (25,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-25
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn
Navigation and Hands‐Free
Calling are available on most
vehicles. Not all OnStar services are
available on all vehicles. For more
information see the OnStar Owner's
Guide or visit www.onstar.com
(U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or press
Qto
speak with an OnStar advisor
24 hours a day, 7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information. OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area. OnStar service
also cannot work unless the vehicle
is in a place where the wireless
service provider OnStar has hired
for that area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly
in remote or enclosed areas, or at
all times.
The OnStar system can record
and transmit vehicle information.
This information is automatically
sent to an OnStar call center when
Qis pressed,]is pressed, or if
the airbags or ACR system deploy.
This information usually includes the
vehicle's GPS location and, in the
event of a crash, additional information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate.
There are other problems OnStar
cannot control that may prevent
OnStar from providing OnStar
service at any particular time or
place. Some examples are damage
to important parts of the vehicle in
a crash, hills, tall buildings, tunnels,
weather or wireless phone network
congestion.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-1
Infotainment
System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . 7-2
Theft-Deterrent Feature . . . . . . . 7-3
Overview . . . . . . . . . . . . . . . . . . . . . . 7-3
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 7-10
Satellite Radio . . . . . . . . . . . . . . . 7-16
Radio Reception . . . . . . . . . . . . . 7-17
Rear Side WindowAntenna . . . . . . . . . . . . . . . . . . . . 7-18
Satellite Radio Antenna . . . . . . 7-18
Audio Players
CD/DVD Player . . . . . . . . . . . . . . 7-19
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Auxiliary Devices . . . . . . . . . . . . 7-31
Rear Seat Infotainment
Rear Seat Entertainment (RSE) System
(Overhead) . . . . . . . . . . . . . . . . . 7-33
Rear Seat Entertainment (RSE) System
(Headrest DVD) . . . . . . . . . . . . 7-43
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-58
Navigation
Using the NavigationSystem . . . . . . . . . . . . . . . . . . . . . 7-60
Maps . . . . . . . . . . . . . . . . . . . . . . . . 7-62
Navigation Symbols . . . . . . . . . 7-64
Destination . . . . . . . . . . . . . . . . . . 7-69
Configure Menu . . . . . . . . . . . . . 7-83
Global Positioning System (GPS) . . . . . . . . . . . . . . 7-96
Vehicle Positioning . . . . . . . . . . 7-97
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 7-97 If the System Needs
Service . . . . . . . . . . . . . . . . . . . . . 7-98
Map Data Updates . . . . . . . . . . . 7-98
Database Coverage Explanations . . . . . . . . . . . . . . . 7-98
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-99
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-102

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-16 Infotainment System
Satellite Radio
XM™Satellite Radio Service
XM™ is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM Satellite Radio
has a wide variety of programming
and commercial-free music,
coast-to-coast, and in digital-quality
sound. A service fee is required
to receive the XM service. If the
service needs to be reactivated, the
radio will display “No Subscription
Please Renew on channel XM1.”
For more information, contact
XM at www.xmradio.com or
call 1-800-929-2100 in the U.S.
and www.xmradio.ca or call
1-877-438-9677 in Canada.
When XM™ is active, the channel
name and number, song title, and
artist displays on the screen. XM™
Radio Messages
XL (Explicit Language
Channels): XL on the radio
display, after the channel name,
indicates content with explicit
language. These channels, or
any others, can be blocked at
a customer's request by calling
1‐800‐929-2100.
XM Updating: The encryption code
in the receiver is being updated and
no action is required.
No XM signal: The vehicle is in a
location that is blocking the XM™
signal. When the vehicle is moved
into an open area, the signal should
return.
Loading XM: The audio system
is processing audio and text data
received. No action is needed.
Channel Off Air: This channel is
not currently in service.
Channel Unauth : This channel is
blocked or cannot be received with
your XM Subscription package. Channel Unavail:
This previously
assigned channel is no longer
assigned.
No Artist Info: No artist
information is available. The system
is working properly.
No Title Info: No song title
information is available. The system
is working properly.
No CAT Info: No category
information is available. The system
is working properly.
CAT Not Found: There are no
channels available for the selected
category. The system is working
properly.
No Information: No text or
informational messages are
available. The system is working
properly.

Black plate (65,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-65
The straight line to distance symbol
indicates the straight-line distance
to the destination.
This symbol appears before you
start driving on the route or if on a
road where navigation guidance
cannot be given.
The north up symbol indicates the
map with North Up, known as North
Up mode.
While in North Up mode, the vehicle
icon follows the north direction
on the map regardless of which
direction the vehicle is traveling.
Select this screen symbol to switch
between North Up, Heading Up,
and 3–D view modes.
The heading up symbol indicates
that the vehicle is traveling up on
the map and is known as Heading
Up mode.The shaded triangle indicates the
North direction. While in Heading
Up mode the direction at the top
of the screen and the way the
vehicle icon is heading indicates
the direction the vehicle is traveling.
Select this screen symbol to switch
between Heading Up, North Up, and
3–D view modes.
Three-dimensional (3–D) view mode
changes the appearance of the map
display to a road level view.
The No GPS symbol appears when
the vehicle is acquiring or not
receiving a Global Positioning
System (GPS) satellite signal.
See
Global Positioning System
(GPS) on page 7‑96 for more
information.

Black plate (87,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-87
Off-Road Mode
To turn the Off-road mode on or off:
1. Press the CONFIG controlbutton.
2. Press the Nav screen button.
3. Press Off-Road mode. The button will be highlighted
when the feature is on.
When the off-road mode is turned
on, the navigation system will show
the path being traveled by the
vehicle when not on a marked road.
This path will be a simulation since
the map database coverage will
not have these roads on the DVD.
This path will be stored in the
navigation system's memory,
see “Previous Destination” under
Destination on page 7‑69 for more
information.
See Defensive Driving on page 9‑2
for more information about off-road
driving.Traffic Options
(US and Canada)
Read the following Options
descriptions to understand how
the XM NavTraffic™ operates.
XM NavTraffic™
(USA and Canada)
Vehicles with the navigation system
have an XM NavTraffic™ receiver.
XM NavTraffic™ is a subscription
service provided via XM™ Satellite
Radio. XM NavTraffic ™provides
real-time traffic information fully
integrated to the navigation
system to display current traffic
conditions for a driver ’s chosen
route. XM NavTraffic™ allows
drivers to make the most informed,
timesaving routing decisions.
If the Traffic screen button is
pressed or if an attempt is made
to turn on the traffic display in the
Navigation Setup Menu without a subscription, a Caution screen
displays indicating that XM traffic is
not activated.
Three types of traffic information for
major roadways are displayed on
the navigation system:
.Unscheduled traffic incident
data, such as accidents and
disabled vehicles
.Scheduled traffic incident data,
such as road construction and
road closures
.Traffic flow information (rate of
speed data)

Black plate (88,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-88 Infotainment System
Traffic information is delivered
to the vehicle by the XM™Radio
satellites. XM NavTraffic™ makes it
possible for the navigation system
to provide continuously updated
traffic information personalized
for a driver ’s needs.
XM NavTraffic™ currently
broadcasts the traffic information
for many markets nationally,
and the service may be available
in more cities in the future. Visit
www.xmnavtraffic.com for more
details on local coverage.
A service fee is required in order
to receive the XM NavTraffic™
service. Turning XM NavTraffic™
On
and Off
To turn traffic on or off:
1. Press the CONFIG control
button, then press CONFIG
again, repeatedly until Nav is
selected or press the Nav
screen button.
2. Press the Traffic Options button.
3. Press the Traffic button. This button is highlighted
when it is active.
Selecting Alert for Approaching
Traffic Events enables the
system to show a pop-up screen
that notifies of possible traffic
issues ahead.
When this feature is highlighted,
while traveling on a route,
accidents located on the route
are indicated and can be
avoided. Traffic Icon
The Traffic Icon appears on the
Traffic Tab, next to the word
Traffic, when traffic is found in
the local area.

Black plate (96,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-96 Infotainment System
Global Positioning
System (GPS)
The navigation system determines
the position of the vehicle by using
satellite signals, various vehicle
signals, and map data.
At times, other interferences such
as the satellite condition, road
configuration, the condition of the
vehicle and/or other circumstances
can interfere with the navigation
system's ability to determine the
accurate position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
the GPS Satellites of the United
States Department of Defense.When the vehicle is not receiving
signals from the satellites, a symbol
appears on the map screen. Refer
to
Global Positioning System (GPS)
on page 7‑96.
This system may not be available or
interferences may occur if any of the
following are true:
.Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
.Objects are located on the front
dash of the vehicle.
.Satellites are being repaired or
improved.
.After-market glass tinting has
been applied to the vehicle's
windshield. Notice:
Do not apply
after-market glass tinting to
the vehicle's windows. Glass
tinting interferes with the
system's ability to receive GPS
signals and causes the system to
malfunction. The window might
have to be replaced to correct
the problem. This would not be
covered by the warranty.
For more information if the GPS
is not functioning properly, see
Vehicle Positioning on page 7‑97
and Problems with Route Guidance
on page 7‑97.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved
at that level. If the matter has
already been reviewed with the
sales, service or parts manager,
contact the owner of the dealership
or the general manager.