service schedule CADILLAC ESCALADE 2011 3.G Owners Manual

Page 2 of 558

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2011 Cadillac Escalade/Escalade ESV Owner ManualM
Service and Maintenance. . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-7
Maintenance Records . . . . . . . 11-10
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-16
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

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Black plate (23,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-23
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
SeeFuel E85 (85% Ethanol) on
page 9‑66. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑64.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Service
U.S. or Canada: 1-800-882-1112
TTY Users (U.S. or Canada):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac,
you are automatically enrolled in
the Roadside Service program
which is available 24 hours a day,
365 days a year to give minor
repair information or make towing
arrangements.
For more information see Roadside
Service (U.S. and Canada) on
page 13‑7 orRoadside Service
(Mexico) on page 13‑10.

Page 110 of 558

Black plate (54,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
3-54 Seats and Restraints
Q: Because I have a disability,I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure (U.S. and Canada) on
page 13‑1 orCustomer
Satisfaction Procedure (Mexico)
on page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
See Airbag Readiness Light on
page 5‑16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3‑45. See your
dealer for service.
Replacing Airbag System
Parts After a Crash
{WARNING
A crash can damage the airbag
systems in your vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure your airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon
as possible.

Page 162 of 558

Black plate (24,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
5-24 Instruments and Controls
When the Light is On Steady
This indicates that one or more
of the tires are significantly
underinflated.
A tire pressure message can
accompany the light. SeeTire
Messages on page 5‑39 for more
information. Stop as soon as
possible, and inflate the tires to
the pressure value shown on the
Tire and Loading Information Label.
See Tire Pressure on page 10‑57
for more information.
When the Light Flashes First and
Then is On Steady
This indicates that there may be
a problem with the Tire Pressure
Monitor System. The light flashes
for about a minute and stays on
steady for the remainder of the
ignition cycle. This sequence
repeats with every ignition cycle.
See Tire Pressure Monitor
Operation on page 10‑60 for
more information.Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced. Notice:
Lack of proper engine
oil maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer. If the system is working
normally the indicator light then
goes off.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and it might
have some other system problem.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.

Page 172 of 558

Black plate (34,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
5-34 Instruments and Controls
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil,
be sure to reset the CHANGE
ENGINE OIL SOON message.
SeeEngine Oil Life System on
page 10‑11 for information on how
to reset the message. See Engine
Oil on page 10‑7 andScheduled
Maintenance on page 11‑2 for more
information.
ENGINE OIL HOT IDLE
ENGINE
This message displays when the
engine oil becomes hotter than the
normal operating temperature. Stop
and allow the vehicle to idle until it
cools down. See Engine Coolant
Temperature Gauge on page 5‑14.
OIL PRESSURE LOW STOP
ENGINE
Notice: If you drive the vehicle
while the engine oil pressure is
low, severe engine damage may
occur. If a low oil pressure
warning appears on the Driver
Information Center (DIC), stop
the vehicle as soon as possible.
Do not drive the vehicle until the
cause of the low oil pressure is
corrected. See Engine Oil on
page 10‑7 for more information.
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon
as possible and have the vehicle
serviced by your dealer. See Engine
Oil on page 10‑7.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays and a
chime sounds when the cooling
system temperature gets too hot
and the engine further enters the
engine coolant protection mode.
See Engine Overheating on
page 10‑22 for further information.
This message also displays
when the vehicle's engine power
is reduced. Reduced engine
power can affect the vehicle's
ability to accelerate. If this message
is on, but there is no reduction in
performance, proceed to your
destination. The performance
may be reduced the next time
the vehicle is driven. The vehicle
may be driven at a reduced speed
while this message is on, but
acceleration and speed may be
reduced. Anytime this message
stays on, the vehicle should be
taken to your dealer for service
as soon as possible.

Page 293 of 558

Black plate (87,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-87
Off-Road Mode
To turn the Off-road mode on or off:
1. Press the CONFIG controlbutton.
2. Press the Nav screen button.
3. Press Off-Road mode. The button will be highlighted
when the feature is on.
When the off-road mode is turned
on, the navigation system will show
the path being traveled by the
vehicle when not on a marked road.
This path will be a simulation since
the map database coverage will
not have these roads on the DVD.
This path will be stored in the
navigation system's memory,
see “Previous Destination” under
Destination on page 7‑69 for more
information.
See Defensive Driving on page 9‑2
for more information about off-road
driving.Traffic Options
(US and Canada)
Read the following Options
descriptions to understand how
the XM NavTraffic™ operates.
XM NavTraffic™
(USA and Canada)
Vehicles with the navigation system
have an XM NavTraffic™ receiver.
XM NavTraffic™ is a subscription
service provided via XM™ Satellite
Radio. XM NavTraffic ™provides
real-time traffic information fully
integrated to the navigation
system to display current traffic
conditions for a driver ’s chosen
route. XM NavTraffic™ allows
drivers to make the most informed,
timesaving routing decisions.
If the Traffic screen button is
pressed or if an attempt is made
to turn on the traffic display in the
Navigation Setup Menu without a subscription, a Caution screen
displays indicating that XM traffic is
not activated.
Three types of traffic information for
major roadways are displayed on
the navigation system:
.Unscheduled traffic incident
data, such as accidents and
disabled vehicles
.Scheduled traffic incident data,
such as road construction and
road closures
.Traffic flow information (rate of
speed data)

Page 340 of 558

Black plate (18,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
9-18 Driving and Operating
Find out how deep the water is
before driving through it. Do not
try it if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe—you probably will not get
through. Deep water can damage
the axle and other vehicle parts.
If the water is not too deep, drive
slowly through it. At faster speeds,
water splashes on the ignition
system and the vehicle can stall.
Stalling can also occur if you get the
tailpipe under water. If the tailpipe is
under water, you will never be able
to start the engine. When going
through water, remember that when
the brakes get wet, it might take
longer to stop. See Driving on Wet
Roads on page 9‑18.After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
The vehicle requires more frequent
service due to off-road use. Refer
to the Maintenance Schedule for
additional information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in
a quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
(Continued)

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Black plate (74,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
9-74 Driving and Operating
2. Have someone place chocksunder the trailer wheels.
3. When the wheel chocks are in place, release the regular brakes
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
5. Release the brake pedal.
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle
can roll. (Continued)
WARNING (Continued)
If the engine has been left
running, the vehicle can move
suddenly. You or others could
be injured. To be sure the vehicle
will not move, even when on fairly
level ground, always put the shift
lever fully in P (Park) with the
parking brake firmly set.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer isclear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service
more often when pulling a trailer.
See the Maintenance Schedule
for more information. Things
that are especially important in
trailer operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
Do not tow a trailer during break‐in.
See New Vehicle Break-In on
page 9‑30 for more information.

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Black plate (35,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-35
Park Brake and P (Park)
Mechanism Check
{WARNING
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift
to P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should
be inspected for wear or cracking.
See Scheduled Maintenance on
page 11‑2.
Replacement blades come in
different types and are removed
in different ways.
Front Wiper Blade
Replacement
1. Pull the windshield wiper arm connector away from the
windshield.
2. Squeeze the grooved areas on
each side of the blade, and turn
the blade assembly away from
the arm connector.

Page 511 of 558

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-7
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Records
Maintenance Records . . . . . . 11-10
General Information
Notice: Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good working
condition. Damage caused
by failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section.
We recommend having your
dealer perform these services.
Proper vehicle maintenance helps
to keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑24.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner. See
Off-Road Driving on page 9‑7.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑64.

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