CADILLAC ESCALADE 2012 3.G Owners Manual

Black plate (93,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Vehicle Care 10-93
Towing
Towing the Vehicle
Notice:To avoid damage, the
disabled vehicle should be
towed with all four wheels off
the ground. Care must be taken
with vehicles that have low
ground clearance and/or special
equipment. Always flatbed on a
car carrier.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Service (U.S. and
Canada) on page 13‑8 orRoadside
Service (Mexico) on page 13‑10.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
Recreational vehicle towing
means towing the vehicle behind
another vehicle –such as behind
a motorhome. The two most
common types of recreational
vehicle towing are known as “dinghy
towing” (towing the vehicle with all
four wheels on the ground) and
“dolly towing” (towing the vehicle
with two wheels on the ground and
two wheels up on a device known
as a “dolly”). Here are some important things to
consider before recreational vehicle
towing:.What is the towing capacity
of the towing vehicle? Be
sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

Black plate (94,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
10-94 Vehicle Care
All-Wheel-Drive Vehicles
Dinghy and Dolly Towing
Notice:Towing an all-wheel-drive
vehicle with all four wheels on the
ground, or even with only two of
its wheels on the ground, will
damage drivetrain components.
Do not tow an all-wheel-drive
vehicle with any of its wheels on
the ground.
All-wheel-drive vehicles are not
designed to be towed with any
wheels on the ground. If the vehicle
must be towed, see Towing Your
Vehicle previously.
Two-Wheel-Drive Vehicles
Dinghy Towing
Notice: If a two-wheel-drive
vehicle is towed with all four
wheels on the ground, the
transmission could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow a two-wheel-drive vehicle
with all four wheels on the
ground.

Black plate (95,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Vehicle Care 10-95
Two-wheel-drive vehicles should
not be towed with all four wheels
on the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two‐wheel‐drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See“Dolly Towing (Rear Wheels Off
the Ground)” following. Dolly Towing (Front Wheels Off
the Ground)
Notice:
If a two-wheel drive
vehicle is towed with the rear
wheels on the ground, the
transmission could be damaged.
The repairs would not be covered
by the vehicle warranty. Never
tow the vehicle with the rear
wheels on the ground.
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive transmissions have no provisions
for internal lubrication while being
towed.
Dolly Towing (Rear Wheels Off the
Ground)
Use the following procedure to
dinghy tow a two-wheel-drive
vehicle from the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.

Black plate (96,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
10-96 Vehicle Care
3. Firmly set the parking brake.See Parking Brake on
page 9‑35.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF.Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use petroleum
based, acidic, or abrasive
cleaning agents as they can
damage the vehicle's paint,
metal, or plastic parts. If damage
occurs, it would not be covered
by the vehicle's warranty.
Approved cleaning products
can be obtained from your
dealer. Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such
as calcium chloride and other salts,
ice melting agents, road oil and tar,
tree sap, bird droppings, chemicals
from industrial chimneys, etc., can

Black plate (97,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Vehicle Care 10-97
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Notice:Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking
new, keep the vehicle garaged or
covered whenever possible. Protecting Exterior Bright Metal
Parts
Regularly clean bright metal parts
with water or chrome polish on
chrome or stainless steel trim,
if necessary.
For aluminum, never use auto
or chrome polish, steam, or
caustic soap to clean. A coating
of wax, rubbed to high polish, is
recommended for all bright metal
parts.
Cleaning Exterior Lamps/
Lenses and Emblems
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under "Washing
the Vehicle" later in this section.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap,
and a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they
are worn or damaged. Damage
can be caused by extreme dusty
conditions, sand, salt, heat, sun,
snow and ice.
Weatherstrips
Apply silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. See
Recommended Fluids
and Lubricants on page 11‑13.

Black plate (98,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
10-98 Vehicle Care
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice:Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Wheels and Trim —Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Keep the wheels clean using a soft,
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft,
clean towel. A wax may then be
applied. Notice:
Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium,
calcium, or sodium chloride.
These chlorides are used on
roads for conditions such as
ice and dust. Always wash the
chrome with soap and water after
exposure.
Notice: To avoid surface
damage, do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect front and rear
suspension and steering system for
damaged, loose, or missing parts
or signs of wear. Inspect power
steering lines and hoses for proper
hook-up, binding, leaks, cracks,
chafing, etc. Visually check constant
velocity joints, rubber boots, and
axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.

Black plate (99,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Vehicle Care 10-99
Underbody Maintenance
Use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils. Note
that newspapers or dark garments
that can transfer color to home
furnishings can also permanently
transfer color to the vehicle's
interior.Use a soft bristle brush to remove
dust from knobs and crevices on
the instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellant from all interior surfaces or
permanent damage may result.
Your dealer may have products for
cleaning the interior. Use cleaners
specifically designed for the
surfaces being cleaned to prevent
permanent damage. To prevent
overspray, apply all cleaners directly
to the cleaning cloth. Cleaners
should be removed quickly. Never
allow cleaners to remain on the
surface being cleaned for extended
periods of time.
Cleaners may contain solvents that
can become concentrated in the
interior. Before using cleaners,
read and adhere to all safety
instructions on the label. While
cleaning the interior, maintain
adequate ventilation by opening the
doors and windows.

Black plate (100,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
10-100 Vehicle Care
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.Never use a razor or any other
sharp object to remove a soil
from any interior surface.
.Never use a brush with stiff
bristles.
.Never rub any surface
aggressively or with excessive
pressure.
.Do not use laundry detergents
or dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops
per 3.78L (1 gal) of water.
A concentrated soap solution
will leave a residue that creates
streaks and attracts dirt. Do not
use solutions that contain strong
or caustic soap.
.Do not heavily saturate the
upholstery when cleaning.
.Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
Commercial glass cleaners may be
used, if necessary, after cleaning
the interior glass with plain water.
Notice:To prevent scratching,
never use abrasive cleaners on
automotive glass. Abrasive
cleaners or aggressive cleaning
may damage the rear window
defogger.
Fabric/Carpet
Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean lint-free colorfast cloth with water or
club soda. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.

Black plate (101,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Vehicle Care 10-101
3. Start on the outside edge of thesoil and gently rub toward the
center. Rotate the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by club
soda or plain water.
If the soil is not completely
removed, it may be necessary
to use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet. Following the cleaning process, a
paper towel can be used to blot
excess moisture.
TEHAMA™
Leather
The leather surface on the seat was
not designed to be aggressively
cleaned using any commercial
product. Use a well wrung cloth
dampened with water to remove
dust. Do not use a wet cloth or
saturated the leather surface with
water. Allow the leather to dry
naturally. If a soil occurs that cannot
be completely removed, allow
it to become part of the natural
markings of the leather. The leather
is designed to have a natural
appearance and develop a more
vintage appearance with use. Do not use heat to dry. Never use
steam to clean leather. Never use
spot lifters or spot removers on
leather. It is very important not
to use any commercial leather
cleaners and coatings that are sold
to preserve and protect leather.
Not only are those products not
necessary, they will permanently
and adversely change the
appearance and feel of the leather.
Never use silicone or wax-based
products, or those containing
organic solvents to clean the
interior. Never use shoe polish on
leather.

Black plate (102,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
10-102 Vehicle Care
Instrument Panel, Leather,
Vinyl, and Other Plastic
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Notice:Soaking or saturating
leather, especially perforated
leather, as well as other interior
surfaces, may cause permanent
damage. Wipe excess moisture
from these surfaces after
cleaning and allow them to dry
naturally. Never use heat, steam,
spot lifters or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of leather
or soft trim and are not
recommended. Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Notice:
Use of air fresheners
may cause permanent damage
to plastics and painted surfaces.
If an air freshener comes in
contact with any plastic or
painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused
by air fresheners would not be
covered by the vehicle warranty.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with just
water and mild soap.
Wood Panels
Use a clean cloth moistened in
warm, soapy water (use mild dish
washing soap). Dry the wood
immediately with a clean cloth.
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able
to provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.