service schedule CADILLAC SRX 2012 2.G User Guide
Page 438 of 502
Black plate (2,1)Cadillac SRX Owner Manual (Include Mex) - 2012
11-2 Service and Maintenance
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Notice:Damage caused by
improper maintenance can lead to
costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required
Services
‐Normal are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑12.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑47. Refer to the information in the
Maintenance Schedule Additional
Required Services
‐Normal chart.
The Additional Required
Services ‐Severe are for
vehicles that are:
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart. 
Page 439 of 502
Black plate (3,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Service and Maintenance 11-3
{WARNING
Performing maintenance work
can be dangerous and can
cause serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work on page 10‑4.
Cadillac Premium
Care Maintenance
Your vehicle comes with the
Cadillac Premium Care
Maintenance. It is a maintenance
program that covers select
maintenance services during
the first 4 years or 80 000 km
(50,000 mi), whichever comes first.
Cadillac Premium Care
Maintenance covers routine
maintenance services, when
scheduled in accordance with the
owner manual, including:
.Oil changes based on the
vehicle's oil life monitor system.
.Tire rotation every 12 000 km
(7,500 mi).
.Engine air cleaner filter
replacement.
.Passenger compartment
air filter replacement.
.Multi‐point vehicle inspection
(MPVI) performed by a qualified
technician.
Cadillac requires that all Cadillac
Premium Care Maintenance
services be performed by a
Cadillac authorized service dealer. 
Page 440 of 502
Black plate (4,1)Cadillac SRX Owner Manual (Include Mex) - 2012
11-4 Service and Maintenance
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level.
SeeEngine Oil on page 10‑8.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑56.
.Inspect the tires for wear.
See Tire Inspection on
page 10‑63.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑20.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑10.
Tire Rotation and
Required Services Every
12 000 km/7,500 mi
Rotate the tires, if recommended
for the vehicle, and perform the
following services. See Tire
Rotation on page 10‑63.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑8 andEngine Oil
Life System on page 10‑10.
.Check engine coolant level.
See Engine Coolant on
page 10‑15.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑20. 
Page 443 of 502
Black plate (7,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Service and Maintenance 11-7
Footnotes—Maintenance
Schedule Additional Required
Services —Normal
a) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed
if there is a reduction in air flow,
excessive window fogging, or odors.
b) Check all fuel and vapor lines
and hoses for proper hook‐up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed. c)
Or every four years, whichever
comes first.
d) Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
e) Or every five years, whichever
comes first. See Cooling System on
page 10‑14.
f) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed. 
Page 445 of 502
Black plate (9,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Service and Maintenance 11-9
Footnotes—Maintenance
Schedule Additional Required
Services —Severe
a) Or every two years, whichever
comes first.
b) Check all fuel and vapor lines
and hoses for proper hook‐up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed.
c) Or every four years, whichever
comes first. d)
Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
e) Or every five years, whichever
comes first. See Cooling System on
page 10‑14.
f) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.Special Application
Services
.Severe Commercial Use
Vehicles Only: Lubricate
chassis components every
5 000 km/3,000 mi.
.Have underbody flushing
service performed once a year. 
Page 452 of 502
Black plate (16,1)Cadillac SRX Owner Manual (Include Mex) - 2012
11-16 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed 
Page 464 of 502
Black plate (6,1)Cadillac SRX Owner Manual (Include Mex) - 2012
13-6 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Cadillac Owner Center (U.S.)
www.cadillacownercenter.com
Information and services
customized for your specific
vehicle—all in one convenient
place.
.Digital owner manual, warranty
information, and more.
.Storage for online service and
maintenance records.
.Cadillac dealer locator for
service nationwide.
.Exclusive privileges and offers.
.Recall notices for your specific
vehicle.
.OnStar and GM Cardmember
Services Earnings summaries.
Other Helpful Links:
Cadillac —www.cadillac.com
Cadillac Merchandise —
www.cadillaccollection.com
Help Center —www.cadillac.com/
pages/mds/helpcenter/faq.do
.FAQ (Frequently Asked
Questions)
.Contact Us
My GM Canada www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease. Here are a few of the valuable
tools and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick links
to parts and service estimates,
check trade-in values,
or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca. 
Page 471 of 502
Black plate (13,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Customer Information 13-13
Scheduling Service
Appointments
(U.S. and Canada)
When the vehicle requires
warranty service, contact your
dealer and request an appointment.
By scheduling a service
appointment and advising the
service consultant of your
transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for same
day-repair.
Courtesy
Transportation Program
(U.S. and Canada)
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid‐specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can
offer one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one‐way or round‐trip shuttle service
within reasonable time and distance
parameters of your dealer's area. 
Page 476 of 502
Black plate (18,1)Cadillac SRX Owner Manual (Include Mex) - 2012
13-18 Customer Information
Owner Information
Owner publications are written
specifically for owners and
intended to provide basic
operational information about
the vehicle. The Owner Manual
includes the Maintenance Schedule
for all models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in
U.S. funds. Make checks payable
in U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a
recall and remedy campaign. 
Page 496 of 502
Black plate (8,1)Cadillac SRX Owner Manual (Include Mex) - 2012
i-8 INDEX
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Mass Storage Media (MEM) . . . 7-24
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages
Airbag System . . . . . . . . . . . . . . . . 5-38
Anti-theft Alarm System . . . . . . . 5-38
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-33
Brake System . . . . . . . . . . . . . . . . 5-33
Compass . . . . . . . . . . . . . . . . . . . . . 5-34
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-34
Engine Cooling System . . . . . . . 5-34
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-35
Engine Power . . . . . . . . . . . . . . . . 5-35
Fuel System . . . . . . . . . . . . . . . . . . 5-36
Key and Lock . . . . . . . . . . . . . . . . . 5-36
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Object Detection System . . . . . 5-37 Messages (cont.)
Ride Control System . . . . . . . . . . 5-37
Safety Belt . . . . . . . . . . . . . . . . . . . . 5-38
Service Vehicle . . . . . . . . . . . . . . . 5-38
Starting the Vehicle . . . . . . . . . . . 5-38
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
Transmission . . . . . . . . . . . . . . . . . 5-39
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-32
Vehicle Reminder . . . . . . . . . . . . . 5-40
Vehicle Speed . . . . . . . . . . . . . . . . 5-40
Washer Fluid . . . . . . . . . . . . . . . . . 5-40
Mirrors Automatic Dimming . . . . . . . . . . . 2-21
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-22
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-20
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-21
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-21
Manual Rearview . . . . . . . . . . . . . 2-22
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Tilt in Reverse . . . . . . . . . . . . . . . . 2-22
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-58
Multi-band Antenna . . . . . . . . . . . . 7-18
N
Navigation Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-21
Navigation, OnStar
®. . . . . . . . . . . 14-2
Net Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Net, Convenience . . . . . . . . . . . . . 4-10
New Vehicle Break-In . . . . . . . . . . 9-16
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-37
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-25
Older Children, Restraints . . . . . 3-36
Online Owner Center . . . . . . . . . . 13-6