Service mode CADILLAC XT5 2018 User Guide
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190 DRIVING AND OPERATING
Service Mode
This mode is available to verify the
proper operation of the malfunction
indicator lamp as may be required for
emissions inspection purposes and for
service and diagnostics. SeeAutomatic
Transmission 0196.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place the
vehicle in Service Mode. The
instruments and audio systems will
operate as they do in ON/RUN, but
the vehicle will not be able to be
driven. The engine will not start in
Service Mode. Press ENGINE START/
STOP again to turn the vehicle off.
Starting the Engine
Place the transmission in the proper
gear, P (Park) or N (Neutral). To restart
the engine when the vehicle is already
moving, use N (Neutral).
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change the
way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty. See
Add-On Electrical Equipment 0248.
To start the vehicle: 1. With the Keyless Access system, the RKE transmitter must be in
the vehicle. Press ENGINE
START/STOP with the brake
pedal applied. When the engine
begins cranking, let go of the
button. The idle speed will go down as the engine warms up.
Do not race the engine
immediately after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC)
message will display. See
Remote
Keyless Entry (RKE) System
Operation 028.Caution
Cranking the engine for long
periods of time, by pressing
ENGINE START/STOP immediately
after cranking has ended, can
overheat and damage the cranking
motor, and drain the battery. Wait
at least 15 seconds between each
try, to let the cranking motor
cool down.
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DRIVING AND OPERATING 225
Warning (Continued)
respond to changes in the parking
space, such as movement of an
adjacent vehicle, or a person or
object entering the parking space.
APA does not detect or avoid traffic
that is behind or alongside of the
vehicle. Always be prepared to stop
the vehicle during the parking
maneuver.
Touch
Oon the center stack to
enable the system to search for a
parking space that is large enough and
within 1.5 m (5 ft) of the vehicle. The
vehicle speed must be below
30 km/h (18 mph). The system cannot:
. Detect whether it is a legal parking
space.
. Park exactly lined up with the
vehicle next to it if the spot is
approached at an angle or if the
parking space is angled.
. Park exactly centered in a spot
that is marked too large. .
Always detect short curbs.
If the vehicle is equipped with
perpendicular parking mode, touch
and hold
Oduring the search
process to switch the APA parking
mode between perpendicular and
parallel parking.
APA searches for parking spaces to
the right of the vehicle. To search for
a parking space to the left, turn on the
left turn signal.
After completely passing a large
enough space, an audible beep occurs
and a red symbol displays in the DIC.
If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the system is maneuvering the vehicle into a
previously detected space. The APA
system does not need service.
APA will instruct the vehicle to stop
once a large enough space is found.
Follow the instructions in the DIC.
When instructed to drive in reverse,
shift to R (Reverse) to engage
automatic steering. The steering wheel
will vibrate briefly as a reminder to
remove hands from the steering
wheel. Check surroundings and
continue braking or accelerating as
needed, and be prepared to stop to
avoid vehicles, pedestrians, or objects.
If the vehicle exceeds 10 km/h
(6 mph), APA is automatically
disengaged. A DIC progress arrow
displays the status of the parking
maneuver. Depending on the space
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DRIVING AND OPERATING 243
4. Reapply the brake pedal. Thenapply the parking brake and shift
into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal while you:
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more often
when pulling a trailer. See the
Maintenance Schedule 0330. Things
that are especially important in trailer
operation are automatic transmission
fluid, engine oil, axle lubricant, belts, cooling system, and brake system.
Inspect these before and during
the trip.
Check periodically to see that all hitch
nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See
Engine Overheating
0 261.
Trailer Towing
Before pulling a trailer, there are three
important considerations that have to
do with weight:
.
The weight of the trailer.
. The weight of the trailer tongue.
. The total weight on the vehicle's
tires.
Weight of the Trailer
How heavy can a trailer safely be?
It depends on how the rig is used. For
example, speed, altitude, road grades,
outside temperature and how much
the vehicle is used to pull a trailer are
all important. It can depend on any
special equipment on the vehicle, and
the amount of tongue weight the
vehicle can carry. See “Weight of the
Trailer Tongue ”later in this section.
Maximum trailer weight is calculated
assuming the tow vehicle has the
driver, a front seat passenger, and all
the required towing equipment. Cargo
in the tow vehicle must be subtracted
from the maximum trailer weight.
Use the following chart to determine
how much the vehicle can weigh,
based upon the vehicle model and
options.
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292 VEHICLE CARE
.The air pressure from the inflation
device is not sufficient to inflate
the tire.
. There is a malfunction in
the TPMS.
. There is a malfunction in the horn
or turn signal lamps.
. The identification code of the
TPMS sensor is not registered to
the system.
. The battery of the TPMS sensor
is low.
If the tire fill alert does not operate
due to TPMS interference, move the
vehicle about 1 m (3 ft) back or
forward and try again. If the tire fill
alert feature is not working, use a tire
pressure gauge.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or more
of the TPMS sensors. The TPMS
sensor matching process should also
be performed after replacing a spare tire with a road tire containing the
TPMS sensor. The malfunction light
and the DIC message should go off at
the next ignition cycle. The sensors
are matched to the tire/wheel
positions, using a TPMS relearn tool,
in the following order: driver side
front tire, passenger side front tire,
passenger side rear tire, and driver
side rear. See your dealer for
service or to purchase a relearn tool.
A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor
Sensor Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer,
the matching process stops and must
be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 188. 3. Make sure the Tire Pressure info
display option is turned on. The
info displays on the DIC can be
turned on and off through the
Options menu. See Driver
Information Center (DIC) 0141.
4. Use the five-way DIC control on the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page. See Driver Information
Center (DIC) 0141.
5. Press and hold SEL in the center of the five-way DIC control.
The horn sounds twice to signal
the receiver is in relearn mode
and the TIRE LEARNING ACTIVE
message displays on the DIC
screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve stem.
Then press the button to activate
the TPMS sensor. A horn chirp
confirms that the sensor
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340 TECHNICAL DATA
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . . . . . 340
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Vehicle Data
Capacities and Specifications . . . . 341
Engine Drive Belt Routing . . . . . . . 342
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on the
driver side of the vehicle. It can be
seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service Parts
labels and certificates of title and
registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See “EngineSpecifications”
underCapacities and
Specifications 0341 for the vehicle's
engine code.
Service Parts Identification
Label
There may be a label in the rear
compartment, under the load floor,
inside the cargo storage shelf unit,
that contains the following
information:
. Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a barcode
on the certification label on the
center (B) pillar to scan for this same
information.
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CUSTOMER INFORMATION 347
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
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CUSTOMER INFORMATION 351
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0347. Gather the following information:
.
Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 82.
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352 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the engines,
transmission, axle, suspension, brakes,
electrical, steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio,
Owner’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner’s Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE: 1-800-551-4123
Monday –Friday 8:00 AM –6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see Helm,
Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
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362 ONSTAR
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds: “OK,
dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a way
to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and data
rates may apply. Advanced Diagnostics
requires an active OnStar paid service
plan, e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set preferences
to receive real-time e-mails, texts,
or monthly reports of the vehicle’s
health. Or press
Qto have an
Advisor initiate a remote
diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with key
vehicle components, such as the
battery, fuel system, or starter
system. Alerts for potential issues
appear on the infotainment
display. Proactive Alerts are
designed to help predict specific
types of issues based on
information collected from the
vehicle. Other factors may affect
vehicle performance. Not all issues
will deliver alerts. In some cases, a
dealer service check may be
required to confirm the accuracy
of the alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time for
maintenance. Your dealer will then
contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.
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370 INDEX
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cluster, Instrument . . . . . . . . . . . .123, 125
Collision Damage Repair . . . . . . . . . . . 350
Compact Spare Tire . . . . . . . . . . . . . . . . . 313
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Compressor Kit, Tire Sealant . . . . . . . 301
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Control of a Vehicle . . . . . . . . . . . . . . . . 179
Convenience Net . . . . . . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 49
Coolant Engine Temperature Gauge . . . . . . 129
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .168, 173
Cooling System . . . . . . . . . . . . . . . . . . . . . 258
Cornering Lamps . . . . . . . . . . . . . . . . . . . 164
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 164
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 208
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cruise Control, Adaptive . . . . . . . . . . . 210
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . . . . . 345 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Text Telephone (TTY) Users . . . . . 345
Customer Information Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 352
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 343
D
Damage Repair, Collision . . . . . . . . . . . 350
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 356
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Data Recorders, Event . . . . . . . . . . . . . . 355
Daytime Running Lamps (DRL) . . . 162
Defensive Driving . . . . . . . . . . . . . . . . . . . 179
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 39
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Distracted Driving . . . . . . . . . . . . . . . . . . 178
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 164 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 141
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . . . . 342
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 201, 266
Driver Assistance Systems . . . . . . . . . 219
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 141
Driver Mode Control . . . . . . . . . . . . . . . . 207
Driving Assistance Systems . . . . . . . . . . . . . . . 226
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 240
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
For Better Fuel Economy . . . . . . . . . . . 25
Hill and Mountain Roads . . . . . . . . 182
If the Vehicle is Stuck . . . . . . . . . . . . 184
Loss of Control . . . . . . . . . . . . . . . . . . . . 181
Off-Road Recovery . . . . . . . . . . . . . . . . 180
Vehicle Load Limits . . . . . . . . . . . . . . 184
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 181
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 168