tow CHEVROLET CITY EXPRESS CARGO VAN 2016 1.G Service Manual

Black plate (2,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
11-2 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
Normal Service
All maintenance services, including
those listed under Additional
Required Services, are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. SeeVehicle Load Limits
on page 9-9.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Fuel on page 9-37. Severe Service
In addition to the normal service
schedule, some vehicles require
service more often. Severe service
is for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high-speed or
competitive driving.
.Used for taxi, police, or delivery
service.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See
Doing Your Own
Service Work on page 10-4.

Black plate (5,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
Customer Information 13-5
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online help
representatives.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
.Download owner manuals.
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.

Black plate (6,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner ordriver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.

Black plate (10,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
13-10 Customer Information
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-20.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using

Black plate (4,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
i-4 INDEX
Engine (cont'd)Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-17
Overheated Protection
Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Pressure Light . . . . . . . . . . . . . . . . 5-18
Running While Parked . . . . . . . . 9-18
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-15
Event Data Recorders . . . . . . . . 13-14
Extender, Safety Belt . . . . . . . . . . 3-13
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-1
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
F
Filter,
Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-2
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-47 Changing . . . . . . . . . . . . . . . . . . . 10-48
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-69
Fluid Brakes . . . . . . . . . . . . . . . . . . . . . . 10-19
Washer . . . . . . . . . . . . . . . . . . . . . 10-18 Folding Mirrors . . . . . . . . . . . . . . . . 2-13
Folding Seatback . . . . . . . . . . . . . . . 3-6
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12
Front Seat Armrest . . . . . . . . . . . . . 3-6
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37 Additives . . . . . . . . . . . . . . . . . . . . . 9-38
Economy Driving . . . . . . . . . . . . . 1-15
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-40
Filling the Tank . . . . . . . . . . . . . . . 9-39
Foreign Countries . . . . . . . . . . . . 9-38
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Low Fuel Warning Light . . . . . . . 5-18
Requirements, California . . . . . 9-38
System Messages . . . . . . . . . . . . 5-20
Full-Size Spare Tire . . . . . . . . . . 10-55
Fuses Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-25
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-25
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-26
G
GaugesFuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . . 5-8
Tachometer . . . . . . . . . . . . . . . . . . . . 5-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-8
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . 5-6
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-23
Hazard Warning Flashers . . . . . . . 6-2
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-23
Bulb Replacement . . . . . . . . . . 10-23
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2

Black plate (7,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-7
Overheating, Engine . . . . . . . . . . 10-16
Overview, InfotainmentSystem . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
ParkingBrake . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Over Things That Burn . . . . . . . 9-17
Parking Assist . . . . . . . . . . . . . . . . . 9-30
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-10
Passenger Sensing System . . . 3-22
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-21
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-10
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Privacy Vehicle Data Recording . . . . . 13-14
Program Courtesy Transportation . . . . . . 13-7
Proposition
65 Warning,
California . . . . . . . . . 10-2, 10-21, 10-55
R
Radio Frequency
Identification (RFID) . . . . . . . . . 13-12
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 13-12
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-5
Reception . . . . . . . . . . . . . . . . . . . . . 7-6
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Vision Camera (RVC) . . . . 9-31
Rearview Mirrors . . . . . . . . . . . . . . 2-13
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-11 Records
Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-59
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Replacement Bulbs . . . . . . . . . . . 10-23
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-30
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-30
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-42
Replacing Safety Belt
System Parts after a Crash . . . 3-14
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-37
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5

Black plate (9,1)Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
7707496) - 2015 - CRC - 11/26/14
INDEX i-9
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-8
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-11Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 10-26 All-Season . . . . . . . . . . . . . . . . . . 10-27
All-Terrain . . . . . . . . . . . . . . . . . . 10-28
Buying New Tires . . . . . . . . . . . 10-41
Chains . . . . . . . . . . . . . . . . . . . . . . 10-46
Changing . . . . . . . . . . . . . . . . . . . 10-48
Designations . . . . . . . . . . . . . . . 10-30
Different Size . . . . . . . . . . . . . . . 10-43
Full-Size Spare . . . . . . . . . . . . . 10-55
If a Tire Goes Flat . . . . . . . . . . 10-47
Inflation Monitor System . . . . 10-37
Inspection . . . . . . . . . . . . . . . . . . 10-39
Messages . . . . . . . . . . . . . . . . . . . . 5-20
Pressure Light . . . . . . . . . . . . . . . . 5-17
Pressure Monitor System . . . 10-36
Rotation . . . . . . . . . . . . . . . . . . . . 10-39
Sidewall Labeling . . . . . . . . . . . 10-28
Terminology andDefinitions . . . . . . . . . . . . . . . . . 10-32 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-44
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-45
Wheel Replacement . . . . . . . . 10-45
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-41
Winter . . . . . . . . . . . . . . . . . . . . . . 10-27
Towing General Information . . . . . . . . . . 9-41
Recreational Vehicle . . . . . . . . 10-59
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-59
Traction Control System
(TCS)/Electronic Stability
Control Light . . . . . . . . . . . . . . . . . 5-16
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-25
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . 7-19
Transmission Continuously Variable . . . . . . . . 9-18
Transmission Fluid
Continuously Variable . . . . . . .10-11
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7 Trip Computer . . . . . . . . . . . . . . . . . 5-20
Trip Odometer . . . . . . . . . . . . . . . . . . 5-8
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
U
Underseat Storage . . . . . . . . . . . . . 4-1
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-44
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-10
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . . 9-9
Personalization . . . . . . . . . . . . . . . 5-21
Security . . . . . . . . . . . . . . . . . . . . . . 2-10
Towing . . . . . . . . . . . . . . . . . . . . . . 10-59