flat tow CHEVROLET EQUINOX 2020 User Guide

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
344 Vehicle Care
10. Try to start the vehicle that hadthe dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur. GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.
The vehicle is equipped with a tow
eye. Only use the tow eye to pull
the vehicle onto a flatbed car carrier
from a flat road surface. Do not use
the tow eye to pull the vehicle from
snow, mud, or sand.
The tow eye is stored underneath
the load floor, near the spare tire or
the compressor kit, if equipped.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
Vehicle Care 345
Front Tow Eye
Carefully open the cover by using
the small notch that conceals the
front tow eye socket.
Install the tow eye into the socket
and turn it until it is fully tightened.
When the tow eye is removed,
reinstall the cover with the notch in
the original position.
Rear Tow Eye
If the vehicle is equipped with a
hitch, there is no provision to use
the tow eye in the rear of the
vehicle. The hitch may be used to
load the vehicle onto a flatbed tow
truck.
If equipped, carefully open the cover
by using the small notch that
conceals the rear tow eye socket.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
382 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
386 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 061.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555863) - 2020 - CRC - 8/2/19
406 Index
Filter,Engine Air Cleaner . . . . . . . . . . . 280
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 146
Flashers, Hazard Warning . . . . . . 148
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 327 Changing . . . . . . . . . . . . . . . . . . . . . 335
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 357
Fluid
Automatic Transmission . . . . . . 280
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 289
Washer . . . . . . . . . . . . . . . . . . . . . . . 287
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 29
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 230
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 387
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 234
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 38
Heated and Ventilated . . . . . . . . . . 43
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 243
Biodiesel . . . . . . . . . . . . . . . . . . . . . 244
Cold Weather Operation . . . . . . 245 Fuel (cont'd)
Diesel Engines . . . . . . . . . . . . . . . 243
Economy, Driving for Better . . . 164
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 253
Filling the Tank . . . . . . . . . . 250, 251
Filter Replacement . . . . . . . . . . . 249
Foreign Countries . . . . . . . . . . . . 242
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .110
Low Fuel Warning Light . . . . . . . 121
Prohibited Fuels . . . . . . . . . . . . . . 242
Recommended . . . . . . . . . . 241, 242
Running out of Fuel . . . . . . . . . . . 249
Top Tier . . . . . . . . . . . . . . . . . . . . . . 241
Water in Fuel . . . . . . . . . . . . . . . . . 245
Fuel for Diesel Engines . . . . . . . . . 243
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 299
Fuses and Circuit Breakers . . . 299
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 302
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 305
G
Garage Door Opener . . . . . . . . . . . 140 Garage Door Opener (cont'd)
Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 294
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . . 111
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Odometer . . . . . . . . . . . . . . . . . . . . . 109
Speedometer . . . . . . . . . . . . . . . . . 109
Tachometer . . . . . . . . . . . . . . . . . . . 109
Trip Odometer . . . . . . . . . . . . . . . . 109
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 101
General Information
Service and Maintenance . . . . . 358
Towing . . . . . . . . . . . . . . . . . . . . . . . . 254
Vehicle Care . . . . . . . . . . . . . . . . . . 266
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 88
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 381
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 295
Hazard Warning Flashers . . . . . . . 148
Head Restraints . . . . . . . . . . . . . . . . . 36
Headlamps . . . . . . . . . . . . . . . . . . . . . 296Aiming . . . . . . . . . . . . . . . . . . . . . . . . 295
Automatic . . . . . . . . . . . . . . . . . . . . . 147