maintenance CHEVROLET EXPRESS 2004 Owner's Guide

Normal Maintenance Replacement Parts
Replacement parts identied below by name, part number, or specication can be obtained by your GM dealer.
Part GM Part Number ACDelco®Part Number
Engine Air Cleaner/Filter — A1621C
Engine Oil Filter
4300 V6
4800 V8, 5300 V8, 6000 V825010792
88984215PF47
PF46
Passenger Compartment Air Filter Kit 52485513 —
PCV Valve — 4300 V6 6487532 CV 769-C
Spark Plugs
4300 V6
4800 V8, 5300 V8, 6000 V825162556
1257116441–932
41–985
Wiper Blades (ITTA Type)
22 inches (56.0 cm)15153642 —
6-15

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2in this section.
Any additional information fromOwner Checks and Services on page 6-10can be added on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-16

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-17

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-18

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and specications for
GM transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

A
Accessory Power Outlets.................................3-16
Adding Equipment to Your
Airbag-Equipped Vehicle...............................1-70
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-92
Air Cleaner/Filter, Engine.................................5-17
Air Conditioning..............................................3-18
Airbag
Off Light.....................................................3-26
Readiness Light..........................................3-25
Airbag Sensing and Diagnostic Module (SDM)........ 7-9
Airbag System................................................1-59
Adding Equipment to Your
Airbag-Equipped Vehicle............................1-70
Airbag Off Switch........................................1-66
How Does an Airbag Restrain?......................1-65
Servicing Your Airbag-Equipped Vehicle..........1-69
What Makes an Airbag Inate?......................1-64
What Will You See After an Airbag Inates?........1-65
When Should an Airbag Inate?....................1-63
Where Are the Airbags?...............................1-62
All-Wheel Drive...............................................5-43
All-Wheel Drive (AWD) System.........................2-24
AM-FM Radio.................................................3-40
Antenna, Fixed Mast.......................................3-74
Anti-Lock Brake System (ABS)........................... 4-6
Anti-Lock Brake, System Warning Light..............3-30
Appearance Care............................................5-82Aluminum Wheels........................................5-88
Care of Safety Belts....................................5-85
Chemical Paint Spotting...............................5-89
Cleaning Exterior Lamps/Lenses....................5-86
Fabric/Carpet..............................................5-83
Finish Care.................................................5-86
Finish Damage............................................5-89
Glass Surfaces............................................5-85
Instrument Panel.........................................5-85
Interior Plastic Components...........................5-85
Sheet Metal Damage...................................5-89
Tires..........................................................5-88
Underbody Maintenance...............................5-89
Vehicle Care/Appearance Materials................5-90
Vinyl..........................................................5-85
Washing Your Vehicle...................................5-86
Weatherstrips..............................................5-86
Windshield and Wiper Blades........................5-87
Ashtrays........................................................3-17
Audio System(s).............................................3-39
AM-FM Radio.............................................3-40
Care of Your Cassette Tape Player................3-72
Care of Your CD Player...............................3-74
Care of Your CDs........................................3-74
Chime Level Adjustment...............................3-74
Fixed Mast Antenna.....................................3-74
Radio with Cassette and CD.........................3-47
Radio with CD............................................3-43
Radio with Six-Disc CD................................3-60
1

Child Restraints
Child Restraint Systems...............................1-39
Infants and Young Children...........................1-33
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-49
Older Children.............................................1-31
Securing a Child Restraint Designed for
the LATCH System...................................1-51
Securing a Child Restraint in a
Center Seat Position.........................1-53, 1-54
Securing a Child Restraint in a
Rear Outside Seat Position........................1-51
Securing a Child Restraint in the
Right Front Seat Position..........................1-55
Top Strap...................................................1-46
Top Strap Anchor Location............................1-47
Where to Put the Restraint...........................1-42
Chime Level Adjustment..................................3-74
Cigarette Lighter.............................................3-17
Cleaning
Aluminum Wheels........................................5-88
Exterior Lamps/Lenses.................................5-86
Fabric/Carpet..............................................5-83
Finish Care.................................................5-86
Glass Surfaces............................................5-85
Instrument Panel.........................................5-85
Interior Plastic Components...........................5-85
Tires..........................................................5-88
Underbody Maintenance...............................5-89
Vinyl..........................................................5-85Cleaning (cont.)
Washing Your Vehicle...................................5-86
Weatherstrips..............................................5-86
Windshield and Wiper Blades........................5-87
Climate Control System...................................3-18
Outlet Adjustment........................................3-20
Rear Air Conditioning and Heating System......3-21
Rear Heating System...................................3-20
Comfort Guides, Rear Safety Belt.....................1-28
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-31
Heater, Engine............................................2-21
Cooling System..............................................5-26
Cruise Control Lever.......................................3-10
Cruise Control Light........................................3-36
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
Reporting Safety Defects to General Motors.......7-11
Reporting Safety Defects to the
Canadian Government..............................7-11
Reporting Safety Defects to the
United States Government.........................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11
3

Light (cont.)
Brake System Warning.................................3-29
Change Engine Oil......................................3-35
Charging System.........................................3-28
Check Gages Warning.................................3-38
Cruise Control.............................................3-36
Daytime Running Lamps Indicator..................3-37
Highbeam On.............................................3-37
Malfunction Indicator....................................3-32
Reduced Engine Power................................3-37
Safety Belt Reminder...................................3-25
Security.....................................................3-36
Stabilitrak
®Indicator.....................................3-31
Stabilitrak®Not Ready..................................3-30
Tow/Haul Mode...........................................3-38
Lighting
Entry.........................................................3-16
Exit...........................................................3-16
Locking Rear Axle............................................ 4-7
Lockout Protection............................................ 2-9
Locks
Cargo Door Relocking.................................... 2-8
Door........................................................... 2-7
Lockout Protection......................................... 2-9
Power Door.................................................. 2-8
Rear Door Security Locks............................... 2-8
Loss of Control...............................................4-14
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-16
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-15
Owner Checks and Services.........................6-10
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-32
Manual Seats................................................... 1-3
Manual Windows............................................2-15
Mirrors
Manual Rearview Mirror................................2-29
Outside Camper-Type Mirrors........................2-29
Outside Convex Mirror.................................2-30
Outside Heated Mirrors................................2-31
7

Mirrors (cont.)
Outside Manual Mirror..................................2-29
Outside Power Mirrors..................................2-30
MyGMLink.com................................................ 7-3
N
New Vehicle Break-In......................................2-18
Noise Control System, Tampering......................5-45
Normal Maintenance Replacement Parts............6-15
O
Odometer......................................................3-24
Odometer, Trip...............................................3-24
Off-Road Recovery..........................................4-12
Oil
Change Engine Oil Light...............................3-35
Engine.......................................................5-13
Pressure Gage............................................3-34
Older Children, Restraints................................1-31
Online Owner Center........................................ 7-3
OnStar
®System.............................................2-31
Other Warning Devices...................................... 3-6
Outlet Adjustment............................................3-20Outside
Camper-Type Mirrors....................................2-29
Convex Mirror.............................................2-30
Heated Mirrors............................................2-31
Manual Mirror.............................................2-29
Power Mirrors.............................................2-30
Owner Checks and Services.............................6-10
Owners, Canadian............................................... ii
P
Park (P)
Shifting Into................................................2-25
Shifting Out of............................................2-26
Parking
Brake........................................................2-24
Over Things That Burn.................................2-27
Passing.........................................................4-12
Passlock
®......................................................2-18
Power
Accessory Outlets........................................3-16
Door Locks.................................................. 2-8
Reduced Engine Light..................................3-37
Retained Accessory (RAP)............................2-19
Seat............................................................ 1-4
Steering Fluid.............................................5-32
Windows....................................................2-16
Pretensioners, Safety Belt................................1-30
8