battery replacement CHEVROLET EXPRESS 2019 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 27
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0
339.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0349.Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 345.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the RKE transmitter
functions work up to 60 m (197 ft)
away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 027.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
28 Keys, Doors, and Windows
With Remote Start, WithoutSimilar
Q:Press once to lock all doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization 0120.
K:Press to unlock the driver door.
If
Kis pressed again within
five seconds, all remaining doors
unlock. The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See
Vehicle
Personalization 0120.
j:Press to unlock only the cargo
doors.
/: If equipped, pressQand then
press and hold
/for at least
four seconds or until the turn signal
lamps flash to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start 029. To turn on or off, see
Vehicle Personalization 0120.
L:Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
L
is pressed again. The ignition must
be off for the panic alarm to work.
If equipped with an RKE transmitter
and OnStar, refer to
“Theft Alarm
Notification" in OnStar Security
0 351.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the DIC
displays REPLACE BATTERY IN
REMOTE KEY.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Instruments and Controls 119
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security .
Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal,
suspension, or tires.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
228 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 229
California Proposition65 Warning . . . . . . . . . . . . . . . . . 229
California Perchlorate Materials Requirements . . . . . 230
Accessories and Modifications . . . . . . . . . . . . . . . . 230
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 230
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 231
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 232
Engine Oil . . . . . . . . . . . . . . . . . . . . 235
Engine Oil Life System . . . . . . . 237
Automatic Transmission Fluid (6-Speed Transmission) . . . . . 238
Automatic Transmission Fluid (8-Speed Transmission) . . . . . 241
Engine Air Cleaner/Filter . . . . . . 242
Cooling System . . . . . . . . . . . . . . 244
Engine Overheating . . . . . . . . . . 248
Engine Fan . . . . . . . . . . . . . . . . . . . 249
Power Steering Fluid . . . . . . . . . 250
Washer Fluid . . . . . . . . . . . . . . . . . 250 Brakes . . . . . . . . . . . . . . . . . . . . . . . 251
Brake Fluid . . . . . . . . . . . . . . . . . . . 252
Battery - North America . . . . . . 253
Rear Axle . . . . . . . . . . . . . . . . . . . . 254
Noise Control System . . . . . . . . 255
Starter Switch Check . . . . . . . . . 256
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 256
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 257
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 257
Wiper Blade Replacement . . . . 257
Windshield Replacement . . . . . 258
Gas Strut(s) . . . . . . . . . . . . . . . . . . 258
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 259
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 260
Halogen Bulbs . . . . . . . . . . . . . . . . 260
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . 260
Taillamps . . . . . . . . . . . . . . . . . . . . . 261
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 262
License Plate Lamp . . . . . . . . . . 262
Electrical System
Electrical System Overload . . . 263
Fuses and Circuit Breakers . . . 264
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 264
Floor Console Fuse Block . . . . 268
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 270
All-Season Tires . . . . . . . . . . . . . . 271
Winter Tires . . . . . . . . . . . . . . . . . . 271
Tire Sidewall Labeling . . . . . . . . 272
Tire Designations . . . . . . . . . . . . . 274
Tire Terminology and
Definitions . . . . . . . . . . . . . . . . . . 275
Tire Pressure . . . . . . . . . . . . . . . . . 278
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 279
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 280
Tire Inspection . . . . . . . . . . . . . . . . 283
Tire Rotation . . . . . . . . . . . . . . . . . 283
Dual Tire Rotation . . . . . . . . . . . . 285
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Buying New Tires . . . . . . . . . . . . . 286
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 287
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 288

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Vehicle Care 229
Wheel Alignment and TireBalance . . . . . . . . . . . . . . . . . . . . . 289
Wheel Replacement . . . . . . . . . . 289
Tire Chains . . . . . . . . . . . . . . . . . . . 290
If a Tire Goes Flat . . . . . . . . . . . . 291
Tire Changing . . . . . . . . . . . . . . . . 292
Full-Size Spare Tire . . . . . . . . . . 301
Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 302
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 306
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 306
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 308
Interior Care . . . . . . . . . . . . . . . . . . 313
Floor Mats . . . . . . . . . . . . . . . . . . . . 316
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0253
and Jump Starting - North America
0 302 and the back cover.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Vehicle Care 253
When the brake fluid falls to a low
level, the brake warning light comes
on. SeeBrake System Warning
Light 0109.
Brake fluid absorbs water over time.
Replace brake fluid at the specified
intervals to prevent increased
stopping distance. See Maintenance
Schedule 0319.
Checking Brake Fluid
Check brake fluid by looking at the
brake fluid reservoir. See Engine
Compartment Overview 0232.
The fluid level should be above
MIN. If it is not, have the brake
hydraulic system checked to see if
there is a leak.
After work is done on the brake
hydraulic system, make sure the
level is above MIN but not over the
MAX mark.
What to Add
Use only GM approved DOT 3
brake fluid from a clean, sealed
container. See Recommended
Fluids and Lubricants 0327.
{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the
paint finish can be damaged.
Immediately wash off any painted
surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0232 for battery location.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
324 Service and Maintenance
(5)Replace brake fluid every five
years. See Brake Fluid 0252.
(6) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0257.Special Application
Services
.
Vehicles with Dual Wheels:
Check dual wheel nut torque at
160, 1 600, and 10 000 km
(100, 1,000, and 6,000 mi) of
driving. Repeat this service
whenever a tire/wheel is
serviced or removed.
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See “Underbody
Maintenance” inExterior Care
0 308.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 325
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0327 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
340 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
362 Index
Automatic (cont'd)Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 185
Transmission Fluid . . . . . . 238, 241
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 188
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 256
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 146
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 141
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 254
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 131
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Battery - North America . . . . 253, 302
Blade Replacement, Wiper . . . . . 257
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 151
Brake System Warning Light . . . . . . . . 109
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Antilock . . . . . . . . . . . . . . . . . . . . . . . 190 Brakes (cont'd)
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 191
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Parking . . . . . . . . . . . . . . . . . . . . . . . 191
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 167
Break-In, New Vehicle . . . . . . . . . . 176
Bulb Replacement Center High-MountedStoplamp (CHMSL) . . . . . . . . . 262
Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 260
Halogen Bulbs . . . . . . . . . . . . . . . . 260
Headlamp Aiming . . . . . . . . . . . . . 259
Headlamps . . . . . . . . . . . . . . . . . . . 260
License Plate Lamps . . . . . . . . . 262
Taillamps . . . . . . . . . . . . . . . . . . . . . 261
Buying New Tires . . . . . . . . . . . . . . . 286
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 96
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 230
California Proposition
65 Warning . . . . . . . . . .229, 253, 302, Back CoverCamera
Rear Vision (RVC) . . . . . . . . . . . . 198
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 332
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 184
Winter Driving . . . . . . . . . . . . . . . . 170
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92
Cargo Door Relocking . . . . . . . . . . . 31
Caution, Danger, and Warning . . . . 2
CD Player . . . . . . . . . . . . . . . . . . . . . . 141
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . . . 262
Chains, Tire . . . . . . . . . . . . . . . . . . . . 290
Charging System Light . . . . . . . . . 107
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 108
Ignition Transmission Lock . . . 257
Child Restraints Infants and Young Children . . . . . 73
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . 76