ESP CHEVROLET EXPRESS CARGO 2021 User Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
128 Driving and Operating
Hydraulic Power Steering
This vehicle has hydraulic power steering.
It may require maintenance. SeePower
Steering Fluid 0196.
If power steering assist is lost because the
engine stops or because of a system
malfunction, the vehicle can be steered but
may require increased effort. See your
dealer if there is a problem.
Caution
If the steering wheel is turned until it
reaches the end of its travel, and is held
in that position for more than 15 seconds,
damage may occur to the power steering
system and there may be loss of power
steering assist.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the curve
before accelerating gently into the
straightaway.
Steering in Emergencies
.There are some situations when steering
around a problem may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.Antilock Brake System (ABS) allows
steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop off the
edge of a road onto the shoulder while
driving. Follow these tips: 1. Ease off the accelerator and then, if there is nothing in the way, steer the
vehicle so that it straddles the edge of
the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.

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Driving and Operating 131
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0141. To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow.
If stuck too severely for the traction system
to free the vehicle, turn the traction system
off and use the rocking method. See
Traction Control/Electronic Stability Control
0
147.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right to
clear the area around the front wheels. Turn
off any traction system. Shift back and forth
between R (Reverse) and a low forward gear,
spinning the wheels as little as possible. To
prevent transmission wear, wait until the
wheels stop spinning before shifting gears.
Release the accelerator pedal while shifting,
and press lightly on the accelerator pedal
when the transmission is in gear. Slowly
spinning the wheels in the forward and
reverse directions causes a rocking motion
that could free the vehicle. If that does not
get the vehicle out after a few tries, it
might need to be towed out. If the vehicle
does need to be towed out, see Towing the
Vehicle 0240.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
138 Driving and Operating
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
hold the key in START for up to
15 seconds. Wait at least 15 seconds
between each try, to allow the cranking
motor to cool down. When the engine
starts, let go of the key and accelerator.
If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Fast Idle System
If equipped, this feature is available only
with cruise control. The manual fast idle
switch is operated using the cruise control
buttons on the left side of the steering
wheel.
This system can be used to increase engine
idle speed whenever the following
conditions are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving and the
accelerator must not be pressed.
To control the fast idle:
.To enable the Fast Idle System, press and
release the cruise control on/off button
and ensure that the switch indicator light
is lit.
.Press and release the cruise control SET-
button. Engine speed will be held at
approximately 1200 rpm.
When the fast idle is active, the Driver
Information Center (DIC) will display FAST
IDLE ON.
One of the following actions will turn off
the fast idle:
.Pressing the brake.
.Selecting the cruise control cancel button.
.Releasing the parking brake.
.Moving the transmission shift lever out of
P (Park) or N (Neutral).
.Selecting the cruise control on/off button
when it was previously on.
.Pressing the cruise control SET- button a
second time.
.Pressing the accelerator more than
one-quarter of the way down.
.Turning the ignition off.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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142 Driving and Operating
Warning (Continued)
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See Shifting Into Park
0 140 and
Engine Exhaust 0141.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 160.
Automatic Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions for the
shift lever.
See “Range Selection Mode” underManual
Mode 0144.
P : This position locks the rear wheels. It is
the best position to use when starting the
engine because the vehicle cannot move
easily. When parked on a hill, especially
when the vehicle has a heavy load, you
might notice an increase in the effort to
shift out of P (Park). See “Torque Lock”
under Shifting Into Park 0140.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0140 and
Driving Characteristics and Towing Tips
0 160.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 147
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. SeeDefensive Driving
0 126.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) temporarily prevents the
vehicle from rolling in an unintended
direction during the transition from brake pedal release to accelerator pedal apply. The
brakes release when the accelerator pedal is
applied or automatically release after a few
seconds. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC), an electronic stability control
system. These systems help limit wheel spin
and assist the driver in maintaining control,
especially on slippery road conditions.
TCS activates if it senses any of the drive
wheels are spinning or beginning to lose
traction. When this happens, TCS applies the
brakes to the spinning wheels and reduces
engine power to limit wheel spin.StabiliTrak/ESC activates when the vehicle
senses a difference between the intended
path and the direction the vehicle is actually
traveling. StabiliTrak/ESC selectively applies
braking pressure to any one of the vehicle
wheel brakes to assist the driver in keeping
the vehicle on the intended path. Trailer
Sway Control (TSC) is also on automatically
when the vehicle is started. See
Trailer Sway
Control (TSC) 0175.
If cruise control is being used and traction
control or StabiliTrak/ESC begins to limit
wheel spin, cruise control will disengage.
Cruise control may be turned back on when
road conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
It is recommended to leave both systems on
for normal driving conditions, but it may be
necessary to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow. See If the
Vehicle Is Stuck 0131 and “Turning the
Systems Off and On” later in this section.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 155
occurs, the brake system may prepare for
driver braking to occur more rapidly which
can cause a brief, mild deceleration.
Continue to apply the brake pedal as
needed. Cruise control may be disengaged
when the Collision Alert occurs.
Tailgating Alert
The vehicle ahead indicator will display
amber if following a detected vehicle ahead
much too closely.
Selecting the Alert Timing
The Collision Alert button is on the center
stack. Press
[to set the alert timing to
far, medium, near, or off. The first button
press shows the current control setting on
the DIC. Additional button presses will
change this setting. The chosen setting will
remain until it is changed and will affect
both the Collision Alert and the Tailgating
Alert features. The timing of both alerts will
vary based on vehicle speed. The faster the
vehicle speed, the farther away the alert will occur. Consider traffic and weather
conditions when selecting the alert timing.
The range of selectable alert timings may
not be appropriate for all drivers and driving
conditions.
Unnecessary Alerts
FCA may provide unnecessary alerts to
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, cleaning the outside of the
windshield area in front of the camera
sensor may correct the issue.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone, or blind spot
areas. The SBZA warning display will light
up in the corresponding outside side mirror
and will flash if the turn signal is on.
{Warning
SBZA does not alert the driver to vehicles
rapidly approaching outside of the side
blind zones, pedestrians, bicyclists,
or animals. It may not provide alerts
when changing lanes under all driving
conditions. Failure to use proper care
when changing lanes may result in injury,
death, or vehicle damage. Before making
a lane change, always check mirrors,
glance over your shoulder, and use the
turn signals.
SBZA Detection Zones

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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156 Driving and Operating
The SBZA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
This zone starts at approximately the middle
of the vehicle and goes back 5 m (16 ft).
How the System Works
The SBZA symbol lights up in the side
mirrors when the system detects a moving
vehicle in the next lane over that is in the
side blind zone. This indicates it may be
unsafe to change lanes. Before making a
lane change, check the SBZA display, check
mirrors, glance over your shoulder, and use
the turn signals.
Left Side MirrorDisplayRight Side Mirror Display
When the vehicle is started, both outside
mirror SBZA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left or right side mirror display will light up if a moving
vehicle is detected in that blind zone. If the
turn signal is activated in the same direction
of a detected vehicle, this display will flash
as an extra warning not to change lanes.
SBZA can be disabled through the Driver
Information Center (DIC). See
Driver
Information Center (DIC) 081. If SBZA is
disabled by the driver, the SBZA mirror
displays will not light up.
When the System Does Not Seem to
Work Properly
SBZA displays may not come on when
passing a vehicle quickly, or for a stopped
vehicle. SBZA may alert to objects attached
to the vehicle, such as a bicycle, or object
extending out to either side of the vehicle.
This is normal system operation; the vehicle
does not need service.
SBZA may not always alert the driver to
vehicles in the side blind zone, especially in
wet conditions. The system does not need
to be serviced. The system may light up due
to guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service. SBZA may not operate when the SBZA
sensors in the left or right corners of the
rear bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy rainstorms.
For cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0242. If the DIC
displays the system unavailable message
after cleaning both sides of the vehicle
toward the rear corners of the vehicle, see
your dealer.
If the SBZA displays do not light up when
vehicles are in the blind zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
When SBZA is disabled for any reason other
than the driver turning it off, the Side Blind
Zone Alert On option will not be available
on the personalization menu.
Driving with a Trailer
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed.
Use caution while changing lanes when
towing a trailer.
Radio Frequency Information
See Radio Frequency Statement 0273.

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Driving and Operating 161
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
When towing a trailer:
.Become familiar with and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of trailer
towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
SeeTow/Haul Mode 0145. If the
transmission downshifts too often, a
lower gear may be selected using Manual
Mode. See Manual Mode 0144.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Lane Keep Assist (LKA)
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer. If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See
“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0141.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 163
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.
When parking your vehicle and your trailer
on a hill: 1. Press the brake pedal, but do not shift into P (Park) yet. Turn the wheels into
the curb if facing downhill or into traffic
if facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the brake pedal to
allow the chocks to absorb the load of
the trailer.
4. Reapply the brake pedal. Then apply the parking brake and shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
.Shift into a gear.
.Release the parking brake. 2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of
the chocks.
4. Stop and have someone pick up and store the chocks
Launching and Retrieving a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out of the
vehicle before backing onto the sloped
part of the ramp. Lower the driver and
passenger side windows before
backing onto the ramp. This will
provide a means of escape in the
unlikely event the vehicle slides into
the water.
.If the boat launch surface is slippery,
have the driver remain in the vehicle
with the brake pedal applied while the
boat is being launched. The boat
launch can be especially slippery at
low tide when part of the ramp was
previously submerged at high tide. Do
not back onto the ramp to launch the
boat if you are not sure the vehicle
can maintain traction.
(Continued)
Warning (Continued)
.Do not move the vehicle if someone is
in the path of the trailer. Some parts
of the trailer might be underwater and
not visible to people who are assisting
in launching the boat.
Disconnect the wiring to the trailer before
backing the trailer into the water to prevent
damage to the electrical circuits on the
trailer. Reconnect the wiring to the trailer
after removing the trailer from the water.
If the trailer has electric brakes that can
function when the trailer is submerged, it
might help to leave the electrical trailer
connector attached to maintain trailer brake
functionality while on the boat ramp.
To back the trailer into the water: 1. Slowly back down the boat ramp until the boat is floating, but no further than
necessary.
2. Press and hold the brake pedal, but do not shift into P (Park) yet.
3. Have someone place chocks under the front wheels of the vehicle.
4. Gradually release the brake pedal to allow the chocks to absorb the load of
the trailer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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164 Driving and Operating
5. Reapply the brake pedal. Then apply theparking brake and shift into P (Park).
6. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer from the water: 1. Press and hold the brake pedal.
2. Start the engine and shift into a gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0251. It is especially important to
check the automatic transmission fluid,
engine oil, axle lubricant, belts, cooling
system, and brake system before and during
each trip.
Check periodically that all nuts and bolts on
the trailer hitch are tight.
Engine Cooling when Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0194.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle.
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.