phone CHEVROLET EXPRESS CARGO VAN 2006 1.G Owners Manual

Page 88 of 406

Servicing Your Airbag-Equipped
Vehicle
Airbags affect how your vehicle should be serviced.
There are parts of the airbag system in several places
around your vehicle. You do not want the system to
inflate while someone is working on your vehicle.
Your dealer and the service manual have information
about servicing your vehicle and the airbag system.
To purchase a service manual, seeService Publications
Ordering Information on page 7-16.
{CAUTION:
For up to 10 minutes after the ignition key is
turned off and the battery is disconnected, an
airbag can still inate during improper service.
You can be injured if you are close to an airbag
when it inates. Avoid wires wrapped with
yellow tape or yellow connectors. They are
probably part of the airbag system. Be sure to
follow proper service procedures, and make
sure the person performing work for you is
qualied to do so.
The airbag system does not need regular maintenance.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to the front of the
vehicle that could keep the airbags from
working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Also, the airbag system may
not work properly if you relocate any of the airbag
sensors. If you have any questions about this,
you should contact Customer Assistance before you
modify your vehicle. The phone numbers and
addresses for Customer Assistance are in Step Two
of theCustomer Satisfaction Procedure on
page 7-2.
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Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether
this will affect my airbag system?
A:Changing or moving any parts of the front seats,
safety belts, the airbag sensing and diagnostic
module, steering wheel, the instrument panel, or
airbag wiring can affect the operation of the airbag
system. If you have questions, call Customer
Assistance. The phone numbers and addresses for
Customer Assistance are in Step Two of the
Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
Restraint System Check
Checking the Restraint Systems
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired. SeeCare of Safety Belts on
page 5-87for more information.
Torn or frayed safety belts may not protect you in a
crash. They can rip apart under impact forces. If a belt
is torn or frayed, get a new one right away.
Also look for any opened or broken airbag covers, and
have them repaired or replaced. The airbag system
does not need regular maintenance.
Notice:If you damage the covering for the driver’s
or the right front passenger’s airbag, the airbag
may not work properly. You may have to replace the
airbag module in the steering wheel or both the
airbag module and the instrument panel for the right
front passenger’s airbag. Do not open or break
the airbag coverings.
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Page 140 of 406

Entry Lighting
Your vehicle is equipped with an illuminated entry
feature.
When a door is opened, the dome lamps will come on if
the dome override button is in the out position. If the
dome override button is pressed in, the lamps will not
come on. When the door is closed, the interior lamps will
remain on for a period of 15 seconds or until the vehicle
is started.
Exit Lighting
With exit lighting, the interior lamps will come on for a
period of 40 seconds when you remove the key from the
ignition. The lamps will not come on if the dome override
button is pressed in.
Reading Lamps
To turn on the reading lamps, press the button
located next to each lamp. To turn them off, press
the button again.
Battery Run-Down Protection
This feature shuts off the exterior and interior lamps if
they are left on after the ignition is turned off. All exterior
lamps will shut off after 10 minutes. Interior cargo
lamps will shut down after 20 minutes and all other
interior lamps after 10 minutes.
Accessory Power Outlet(s)
With accessory power outlets you can plug in auxiliary
electrical equipment such as a cellular telephone or
CB radio.
Your vehicle may have two accessory power outlets.
If your vehicle has a cigarette lighter/accessory power
outlet, it is located on the driver’s side of the front storage
compartment. The other accessory power outlet is
located on the passenger’s side of the front storage
compartment.
To use the outlet, lift the cover. When not using it,
always close the cover.
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While your vehicle is parked:
•Familiarize yourself with all of its controls.
•Familiarize yourself with its operation.
•Set up your audio system by presetting your
favorite radio stations, setting the tone, and
adjusting the speakers. Then, when driving
conditions permit, you can tune to your favorite
radio stations using the presets and steering wheel
controls if the vehicle has them.
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer. Also, check federal rules covering mobile
radio and telephone units. If sound equipment can
be added, it is very important to do it properly.
Added sound equipment may interfere with
the operation of your vehicle’s engine, radio,
or other systems, and even damage them. Your
vehicle’s systems may interfere with the operation
of sound equipment that has been added.
Your vehicle may have a feature called Retained
Accessory Power (RAP). With RAP, the audio system
can be played even after the ignition is turned off.
SeeRetained Accessory Power (RAP) on page 2-19
for more information.
Setting the Time for Radios without
Radio Data Systems (RDS)
Press and hold the HR or MIN arrow for two seconds.
Then press HR until the correct hour appears on the
display. Press and hold MIN until the correct minute
appears on the display. The time may be set with the
ignition on or off.
Setting the Time for Radios with
Radio Data Systems (RDS)
The radio may have a button marked with an H or HR to
represent hours and an M or MN to represent minutes.
Press and hold the hour button until the correct hour
appears on the display. Press and hold the minute button
until the correct minute appears on the display. The time
can be set with the ignition on or off.
To synchronize the time with an FM station broadcasting
Radio Data System (RDS) information, press and hold
the hour and minute buttons at the same time until RDS
TIME appears on the display. To accept this time, press
and hold the hour and minute buttons, at the same time,
for another two seconds. If the time is not available from
the station, NO UPDAT will appear on the display.
RDS time is broadcast once a minute. After tuning to an
RDS broadcast station, it may take a few minutes for
the time to update.
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Setting Preset PTYs (RDS)
These buttons have factory PTY presets. Up to
12 PTYs (six FM1 and six FM2), can be programmed
on the six numbered pushbuttons, by performing
the following steps:
1. Press BAND to select FM1 or FM2.
2. Press the TYPE button to activate program type
select mode. TYPE and the last selected PTY will
appear on the display.
3. Turn the TYPE knob or press and release the
TYPE button to select a PTY.
4. Press and hold one of the six numbered
pushbuttons until you hear a beep. Whenever that
numbered pushbutton is pressed, the PTY that
was set will return.
5. Repeat the steps for each pushbutton.
RDS Messages
INFO (Information):If the current station has a
message, the information symbol will appear on
the display. Press this button to see the message.
The message may display the artist, song title, call in
phone numbers, etc.If the entire message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message, press and release the INFO
button. A new group of words will appear on the display
after every press of the button. Once the complete
message has been displayed, the information symbol
will disappear from the display until another new
message is received. The last message can be
displayed by pressing the INFO button. You can view
the last message until a new message is received
or a different station is tuned to.
Radio Messages
CAL ERR (Calibration Error):The audio system
has been calibrated for your vehicle from the factory.
If CAL ERR appears on the display, it means that
the radio has not been configured properly for the
vehicle and must be returned to your GM dealer
for service.
LOCKED:This message is displayed when the
THEFTLOCK
®system has locked up. Take the vehicle
to your GM dealer for service.
If any error occurs repeatedly, or if an error cannot be
corrected, contact your GM dealer.
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RDS Messages
INFO (Information):If the current station has a
message, INFO will appear on the display. Press this
button to see the message. The message may display
the artist, song title, call in phone numbers, etc.
If the entire message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message, press and release the INFO button.
A new group of words will appear on the display after
every press of this button. Once the complete message
has been displayed, INFO will disappear from the display
until another new message is received. The last message
can be displayed by pressing the INFO button. You can
view the last message until a new message is received or
a different station is tuned to.
Radio Messages
CAL ERR (Calibration Error):The audio system
has been calibrated for your vehicle from the factory.
If CAL ERR appears on the display, it means that the
radio has not been configured properly for the vehicle
and must be returned to your GM dealer for service.
LOCKED:This message is displayed when the
THEFTLOCK
®system has locked up. Take the vehicle
to your GM dealer for service.
If any error occurs repeatedly, or if an error cannot be
corrected, contact your GM dealer.
Playing a CD
If the ignition or radio is turned off, with a CD in the
player, it will stay in the player. When the ignition
or radio is turned on, the CD will start playing where it
stopped, if it was the last selected audio source.
When a CD is inserted, the CD symbol will appear on
the display. As each new track starts to play, the
track number will appear on the display.
The CD player can play the smaller 3 inch (8 cm) single
CDs with an adapter ring. Full-size CDs and the
smaller CDs are loaded in the same manner.
If playing a CD-R, the sound quality may be reduced
due to CD-R quality, the method of recording, the quality
of the music that has been recorded, and the way the
CD-R has been handled. There may be an increase
in skipping, difficulty in finding tracks, and/or difficulty in
loading and ejecting. If these problems occur, check
the bottom surface of the CD. If the surface of the CD is
damaged, such as cracked, broken, or scratched, the
CD will not play properly. If the surface of the CD
is soiled, seeCare of Your CDs on page 3-78for more
information.
If there is no apparent damage, try a known good CD.
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Page 201 of 406

Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause
station frequencies to interfere with each other. For
better radio reception, most AM radio stations will boost
the power levels during the day, and then reduce
these levels during the night. Static can also occur when
things like storms and power lines interfere with radio
reception. When this happens, try reducing the treble on
your radio.
FM Stereo
FM stereo will give the best sound, but FM signals will
reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to fade in and out.
Care of the Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they are not, they may not operate
properly or may cause failure of the tape player.
The tape player should be cleaned regularly after every
50 hours of use. The radio may display CLEAN to
indicate that the tape player has been used for 50 hours
without resetting the tape clean timer. If this message
appears on the display, the cassette tape player
needs to be cleaned. It will still play tapes, but it should
be cleaned as soon as possible to prevent damage
to the tapes and player. If there is a reduction in sound
quality, try a known good cassette to see if the tape
or the tape player is at fault. If this other cassette has no
improvement in sound quality, clean the tape player.
For best results, use a scrubbing action, non-abrasive
cleaning cassette with pads which scrub the tape
head as the hubs of the cleaner cassette turn. The
recommended cleaning cassette is available through
your dealer.
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{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you cannot, try to slow down before
you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles, or other vehicles, and
raindrops dimple the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you cannot avoid deep puddles or standing water,
drive through them very slowly.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-8
Vehicle Data Collection and Event
Data Recorders.........................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-15
Reporting Safety Defects to the
United States Government..........................7-15
Reporting Safety Defects to the
Canadian Government................................7-16
Reporting Safety Defects to
General Motors.........................................7-16
Service Publications Ordering
Information...............................................7-16
Section 7 Customer Assistance and Information
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STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage,
and other factors. General Motors reserves the right
to change eligibility limitations and/or discontinue
its participation in this program.
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