DIC CHEVROLET EXPRESS CARGO VAN 2014 1.G User Guide

Black plate (3,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Keys, Doors, and Windows 2-3
RKE Transmitter with RemoteStart Shown
Q(Lock):Press once to lock all
doors. If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization on
page 5-39.
K(Unlock): Press to unlock the
driver door. If
Kis pressed again
within five seconds, all remaining
doors unlock.
The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See Vehicle
Personalization on page 5-39.
j(Cargo Door): Press to unlock
only the cargo doors.
/(Remote Vehicle Start): For
vehicles with this feature, press
Q
and then press and hold/within
five seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start on page 2-4.
L(Vehicle Locator/Panic
Alarm): Press and release to
initiate vehicle locator. The turn
signal lamps flash and the horn
sounds three times. Press and hold
Lfor more than
two seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to ON/
RUN or
Lis pressed again. The
ignition must be in LOCK/OFF for
the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.

Black plate (4,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
2-4 Keys, Doors, and Windows
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC. See
Key and Lock Messages on
page 5-34.
{Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:
1. Separate the transmitter with aflat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated.
2. Remove the old battery. Do not use a metal object. 3. Insert the new battery, positive
side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems. See Climate Control
Systems on page 8-1 for additional
information.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle may run out of fuel.

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Keys, Doors, and Windows 2-5
The RKE transmitter range may be
less while the vehicle is running.
There are other conditions which
can affect the performance of the
transmitter, seeRemote Keyless
Entry (RKE) System on page 2-2 for
additional information.
/(Remote Vehicle Start): This
button will be on the RKE
transmitter if you have remote start.
To start the engine using the remote
start feature:
1. Aim the RKE transmitter at the
vehicle.
2. Press and release
Qon the
transmitter.
3. Immediately press and hold
/
until the turn signal lamps flash.
If you cannot see the vehicle's
lamps, press and hold for
four seconds.
When the engine starts, the
parking lamps will turn on and
remain on while the engine is
running. The doors will be locked. The airbag readiness
light will be on during a remote
start. It should turn off when the
ignition is turned to ON/RUN.
See
Airbag Readiness Light on
page 5-15 for more information.
The engine will continue to run
for 10 minutes. Repeat the steps
for a 10-minute time extension.
Remote start can be extended
only once.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle.
The maximum number of remote
starts between ignition cycles with
the key is two.
If the remote start procedure is used
again before the first 10 minute time
frame has ended, the first
10 minutes will immediately expire
and the second 10 minute time
frame will start.
After the engine has been remote
started two times, the ignition switch
must be turned to ON/RUN and then back to LOCK/OFF using the key
before the remote start procedure
can be used again.
To cancel a remote start do any of
the following:
.Aim the RKE transmitter at the
vehicle and press
/until the
parking lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the ignition on and then
back off.
The remote vehicle start feature will
not operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers
are on.
.There is an emission control
system malfunction. See
Malfunction Indicator Lamp on
page 5-19.
.The engine coolant temperature
is too high.

Black plate (7,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Keys, Doors, and Windows 2-7
Power Door Locks
If equipped, pressTto lock and
unlock the doors.
When a door is locked, the inside
door handle will not work.
Cargo Door Relocking
If the cargo door is open when the
lock button is pressed on the door
or the RKE transmitter, all doors will
lock except the cargo door. The cargo door will lock immediately
when it is closed or when the
delayed locking feature functions.
Delayed Locking
When locking the doors with the
power lock switch and a door open,
the doors will lock five seconds after
the last door is closed. The horn
chirps to signal that the delayed
locking feature is in use.
Pressing
eorQon the RKE
transmitter will override the delayed
locking feature and immediately lock
all the doors.
This feature will not operate if the
key is in the ignition.
This feature can be programmed
using the Driver Information
Center (DIC). See “DELAY DOOR
LOCK” inVehicle Personalization on
page 5-39.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See
Vehicle Personalization on
page 5-39.
Lockout Protection
This feature protects you from
locking the key in the vehicle when
the key is in the ignition and a door
is open.
If the power lock switch is pressed
when either the driver, passenger,
or rear door is open, all the doors
will lock and then the driver door will
unlock. This feature does not
include the side cargo door.
If the vehicle has an ambulance
package, this feature is disabled.

Black plate (13,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Keys, Doors, and Windows 2-13
On the lower portion of each mirror
is an auxiliary convex mirror.
A convex mirror's surface is curved
so you can see more from the driver
seat. The auxiliary convex mirrors
can be adjusted manually by
pressing the mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.On the lower portion of each mirror
there is an auxiliary convex mirror
that can be adjusted manually to
provide an extended field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
Select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. The center
position is neutral.Then, adjust the mirror angle by
moving the knob in the desired
direction. The auxiliary convex
mirrors can only be adjusted
manually.
Heated Mirrors
For vehicles with heated mirrors:
1(Rear Defogger):
Press to heat
the mirrors.
An indicator light in the button lights
when the outside heated mirrors are
activated.
See “Rear Window Defogger” under
Climate Control Systems on
page 8-1 for more information.

Black plate (8,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
3-8 Seats and Restraints
Safety Belts
This section of the manual
describes how to use safety belts
properly. It also describes some
things not to do with safety belts.
{Warning
Do not let anyone ride where a
safety belt cannot be worn
properly. In a crash, if you or your
passenger(s) are not wearing
safety belts, injuries can be much
worse than if you are wearing
safety belts. You can be seriously
injured or killed by hitting things
inside the vehicle harder or by
being ejected from the vehicle. In
addition, anyone who is not
buckled up can strike other
passengers in the vehicle.
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision,
passengers riding in these areas(Continued)
Warning (Continued)
are more likely to be seriously
injured or killed. Do not allow
passengers to ride in any area of
the vehicle that is not equipped
with seats and safety belts.
Always wear a safety belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the safety belts.
See Safety Belt Reminders on
page 5-15.
Why Safety Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the safety belts!
When you wear a safety belt, you
and the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
3-20 Seats and Restraints
When Should an Airbag
Inflate?
This vehicle is equipped with one or
more airbags. SeeAirbag System
on page 3-16. Airbags are designed
to inflate if the impact exceeds the
specific airbag system's deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants. The vehicle has
electronic sensors which help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver or front
outboard passenger head and
chest.
Whether the frontal airbags will or
should deploy is not based primarily
on how fast the vehicle is traveling. It depends largely on what you hit,
the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
In addition, if the GVWR (Gross
Vehicle Weight Rating) is 3 855 kg
(8,500 lb) or below, the vehicle has
advanced technology frontal
airbags. You can find the GVWR on
the Certification/Tire label on the
rear edge of the driver door. See
Vehicle Load Limits on page 9-10.
Advanced technology frontal airbags
adjust the restraint according to
crash severity.
The vehicle may or may not be
equipped with roof-rail airbags.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover. Roof-rail
airbags are not designed to inflate in
frontal, near-frontal, or rear impacts.
All roof-rail airbags will inflate when
either side of the vehicle is struck or
if the sensing system predicts that
the vehicle is about to roll over on
its side.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.

Black plate (22,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
3-22 Seats and Restraints
Warning (Continued)
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, and
turn off the interior lamps and the
hazard warning flashers by using
the controls for those features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle (Continued)
Warning (Continued)
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag
system will not be there to help
protect you in another crash.
A new system will include airbag
modules and possibly other parts. The service manual for
the vehicle covers the need to
replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording on page 13-13.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the front outboard passenger airbag.

Black plate (23,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Seats and Restraints 3-23
United States
Canada and MexicoIf the vehicle does not have an
airbag on-off switch, it may have a
passenger sensing system. See
Passenger Sensing System on
page 3-25.
This switch should only be turned to
the off position if the person in the
front outboard passenger position is
a member of a passenger risk group
identified by the national
government as follows:
Infant. An infant (less than
1 year old) must ride in the front
seat because:
.My vehicle has no rear seat;
.My vehicle has a rear seat too
small to accommodate a
rear-facing infant seat; or
.The infant has a medical
condition which, according to the
infant's physician, makes it
necessary for the infant to ride in
the front seat so that the driver
can constantly monitor the
child's condition. Child age 1 to 12. A child
age 1 to 12 must ride in the front
seat because:
.My vehicle has no rear seat;
.Although children ages 1 to 12
ride in the rear seat(s) whenever
possible, children ages 1 to 12
sometimes must ride in the front
because no space is available in
the rear seat(s) of my vehicle; or
.The child has a medical
condition which, according to the
child's physician, makes it
necessary for the child to ride in
the front seat so that the driver
can constantly monitor the
child's condition.

Black plate (24,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
3-24 Seats and Restraints
Medical Condition. A passenger
has a medical condition which,
according to his or her physician:
.Causes the passenger airbag to
pose a special risk for the
passenger; and
.Makes the potential harm from
the passenger airbag in a crash
greater than the potential harm
from turning off the airbag and
allowing the passenger, even if
belted, to hit the instrument
panel or windshield in a crash.
{Warning
If the right front passenger airbag
is turned off for a person who is
not in a risk group identified by
the national government, that
person will not have the extra
protection of an airbag. In a
crash, the airbag will not be able
to inflate and help protect the
person sitting there. Do not turn(Continued)
Warning (Continued)
off the passenger airbag unless
the person sitting there is in a risk
group.
United States
Canada and Mexico
To turn off the front outboard
passenger frontal airbag, insert the
ignition key into the switch, push in,
and move the switch to the off
position.
The airbag off light will come on to
let you know the front outboard
passenger airbag is off. The airbag
off light will stay on to remind you
that the airbag is off. See Airbag
On-Off Light on page 5-16. The front
outboard passenger airbag will
remain off until you turn it back on
again.