towing CHEVROLET EXPRESS PASSANGER 2013 1.G Owners Manual

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2013 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-16
Child Restraints . . . . . . . . . . . . . . 3-33 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-38
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-21 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Drive Systems . . . . . . . . . . . . . . . . 9-30
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-32
Cruise Control . . . . . . . . . . . . . . . . 9-34
Object Detection Systems . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-47
Conversions and Add-Ons . . . 9-57

Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2013 Chevrolet Express Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-32
Electrical System . . . . . . . . . . . . 10-38
Wheels and Tires . . . . . . . . . . . 10-44
Jump Starting . . . . . . . . . . . . . . . 10-78
Towing . . . . . . . . . . . . . . . . . . . . . . 10-81
Appearance Care . . . . . . . . . . . 10-84
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-3
1.Air Vents on page 8‑7.
2. Driver Information Center (DIC) Buttons. See Driver Information
Center (DIC) on page 5‑24.
3. Turn and Lane-Change Lever. See Turn and Lane-Change
Signals on page 6‑4.
Windshield Wiper/Washer on
page 5‑3.
4. Hazard Warning Flashers on
page 6‑4 (Out of View).
5. Instrument Cluster on page 5‑9.
6. Shift Lever. See Starting the
Engine on page 9‑16.
Manual Mode on page 9‑28
(If Equipped).
7. Climate Control Systems on
page 8‑1.
8. Infotainment on page 7‑1.
9. Exterior Lamp Controls on
page 6‑1. 10.
Instrument Panel Illumination
Control on page 6‑5.
Dome Lamp Override. See
Dome Lamps on page 6‑5.
11. Cruise Control on page 9‑34
(If Equipped).
Fast Idle System (If Equipped).
See the Duramax diesel
supplement.
12. Steering Wheel Adjustment on
page 5‑2 (If Equipped).
13. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5‑17.
14. Horn on page 5‑3.
15. Steering Wheel Controls on
page 5‑2 (If Equipped).
16. Tow/Haul Mode Button. See “Tow/Haul Mode” underTowing
Equipment on page 9‑54. 17.
Power Outlets on page 5‑7.
18. StabiliTrak
®System on
page 9‑32 (If Equipped).
19. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch on
page 3‑23.
20. Front Storage on page 4‑1
(If Equipped).
21. Passenger Airbag Status
Indicator on page 5‑16
(If Equipped).
OnStar
®System Button
(If Equipped). See OnStar
Overview on page 14‑1.
22. Rear Heating System on
page 8‑4 (If Equipped).
23. USB Port (If Equipped). SeeAuxiliary Devices on
page 7‑17.

Black plate (9,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-9
If the vehicle has a passenger
sensing system, the passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on
page 3‑26 for important information.
Mirror Adjustment
Exterior Mirrors
Vehicles with outside manual
mirrors can be adjusted by moving
the mirror up and down or left to
right so you can see a little of the
side of the vehicle, and have a clear
view of objects behind you.
Select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. Adjust the
mirror angle by moving the knob in
the desired direction. Keep the selector switch in the
center position when not adjusting
either outside mirror.
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.
Manually fold the mirrors inward to
prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward, to
return it to the original position.

Black plate (13,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-13
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
See Climate Control Systems on
page 8‑1. See Rear Heating System
on page 8‑4 (If Equipped) or Rear
Climate Control System on page 8‑5
(If Equipped).
Transmission
Range Selection Mode
The vehicle may have a Range
Selection Mode. The Range
Selection Mode helps control the vehicle's transmission and vehicle
speed while driving downhill or
towing a trailer by letting you select
a desired range of gears.
To use this feature:
1. Move the shift lever to
M (Manual Mode).
2. Press the +/− buttons on the
shift lever, to select the desired
range of gears for current driving
conditions.
When M (Manual Mode) is selected,
a number displays in the DIC next to
the M indicating the current gear.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode on page 9‑29.
While using Range Selection Mode,
Cruise Control and the Tow/Haul
Mode can be used. See Manual
Mode on page 9‑28.

Black plate (14,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-14 Keys, Doors, and Windows
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.
On the lower portion of each mirror
there is an auxiliary convex mirror
that can be adjusted manually to
provide an extended field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
Select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. The center
position is neutral.
Then, adjust the mirror angle by
moving the knob in the desired
direction. The auxiliary convex
mirrors can only be adjusted
manually.
Heated Mirrors
For vehicles with heated mirrors:
1(Rear Defogger):Press to heat
the mirrors.
An indicator light in the button lights
when the outside heated mirrors are
activated.
See “Rear Window Defogger” under
Climate Control Systems on
page 8‑1 for more information.

Black plate (31,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Seats and Restraints 3-31
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑16.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, front sensors, rollover
sensor module, or airbag wiring
can affect the operation of the
airbag system.
In addition, the vehicle may have
a passenger sensing system for
the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on top

Black plate (18,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-18 Instruments and Controls
are at acceptable levels, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
ON/RUN, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer. See
Ignition Positions on page 9‑15.
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the
OBD II system has detected a
problem and diagnosis and service
might be required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system alsoassists the service technician in
correctly diagnosing any
malfunction.
Notice:
If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/ Maintenance test. See
Accessories and Modifications on
page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing:
A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,

Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-20 Instruments and Controls
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.If the warning light comes on, there
could be a brake problem. Have the
brake system inspected right away.
MetricEnglish
This light should come on briefly
when ignition key is turned to ON/
RUN. If it does not come on, have it
fixed so it will be ready to warn if
there is a problem.
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. See
Parking Brake on page 9‑31 for
more information. The light stays on
if the parking brake does not fully
release. If it stays on after the
parking brake is fully released, it
means the vehicle has a brake
problem. If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal might go closer to the
floor. It could take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10‑81.{WARNING
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.

Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-2 Driving and Operating
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fuel . . . . . . . . . 9-42
Gasoline Specifications . . . . . . 9-42
California FuelRequirements . . . . . . . . . . . . . . 9-42
Fuels in Foreign Countries . . . 9-43
Fuel Additives . . . . . . . . . . . . . . . 9-43
Fuel E85 (85% Ethanol) . . . . . 9-44
Filling the Tank . . . . . . . . . . . . . . 9-45
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-46
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-47
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-47
Trailer Towing . . . . . . . . . . . . . . . . 9-49
Towing Equipment . . . . . . . . . . . 9-54
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-57
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.