phone CHEVROLET IMPALA 2004 8.G Owners Manual

OnStar®Services
One of the following plans is normally included for a
specic duration with each vehicle equipped with
OnStar
®. You can upgrade or extend your OnStar®
service plan to meet your needs.
Safe and Sound Plan

Automatic Notication of Air Bag Deployment
Emergency Services
Roadside Assistance
Stolen Vehicle Tracking
AccidentAssist
Remote Door Unlock, Vehicle Alert
Remote Diagnostics
Online Concierge
Directions and Connections Plan

All Safe and Sound Plan services
Driving Directions
RideAssist
Information and Convenience Services
Luxury and Leisure Plan

All Directions and Connections Plan services
Personal Concierge
OnStar®Personal Calling
With OnStar®Personal Calling, you have a safer way to
stay connected while driving. It’s a hands-free wireless
phone that’s integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts and no additional roaming charges. To nd out
more about OnStar
®Personal Calling, refer to the
OnStar®user’s guide in your vehicle’s glove box, or call
OnStar®at 1-888-4-ONSTAR (1-888-466-7827).
OnStar®Virtual Advisor
With OnStar®Virtual Advisor you can listen to the news,
entertainment and informative topics, such as traffic
and weather reports. You are able to listen and reply to
your e-mail through your vehicle’s audio system.
Customize your information prole at MYONSTAR.COM.
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Accessory Power Outlets
Your vehicle has a 12-volt
outlet which can be used
to plug in electrical
equipment such as a
cellular telephone,
a compact disc player, etc.
On vehicles with a center console, it is located at the
rear of the console. Lift the cover to access the
outlet. Close the cover when not using the outlet.
On vehicles without a center console, it is located in the
ashtray drawer to the right of the ashtray. Remove
the rubber cover to access the outlet. When not using
the outlet, make sure the cover is on it.Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.
Certain accessory plugs may not be compatible to the
accessory power outlet and could result in blown vehicle
and adapter fuses. If you experience a problem, see
your dealer for additional information on the power
accessory plugs.
Notice:Adding any electrical equipment to your
vehicle may damage it or keep other components
from working as they should. The repairs would not
be covered by your warranty. Check with your
dealer before adding electrical equipment.
When adding electrical equipment, be sure to follow the
proper installation instructions included with the
equipment. Check with your dealer before adding
electrical equipment, and never use anything that
exceeds the amperage rating.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only. Console Version shown
3-19

Audio System(s)
Notice:Before adding any sound equipment to
your vehicle, like a tape player, CB radio, mobile
telephone, or two-way radio, make sure that it can
be added by checking with your dealer. Also,
check federal rules covering mobile radio and
telephone units. If sound equipment can be added,
it is very important to do it properly. Added
sound equipment may interfere with the operation
of your vehicle’s engine, radio, or other systems,
and even damage them. Your vehicle’s systems may
interfere with the operation of sound equipment
that has been added improperly.
Figure out which audio system is in your vehicle, nd
out what your audio system can do, and how to operate
all of its controls.
Your vehicle has a feature called Retained Accessory
Power (RAP). With RAP, the audio system can be
played even after the ignition is turned off. See
“Retained Accessory Power (RAP)” underIgnition
Positions on page 2-17.
Setting the Time
Press and hold the HR or MN buttons for two seconds.
The clock symbol will appear on the display. Then
press and hold HR until the correct hour appears on the
display. AM or PM will appear for morning or evening
hours. Press and hold MN until the correct minute
appears on the display. The time can be set with the
ignition on or off.
To synchronize the time with an FM station broadcasting
Radio Data System (RDS) information, press and
hold HR and MN at the same time for two seconds until
UPDATED and the clock symbol appear on the
display. If the time is not available from the station, NO
UPDAT will appear on the display.
RDS time is broadcast once a minute. After tuning to an
RDS broadcast station, it may take a few minutes for
the time to update.
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BAND (Alternate Frequency):Alternate frequency
allows the radio to switch to a stronger station with the
same program type. To turn alternate frequency on,
press and hold BAND for two seconds. AF ON will
appear on the display. The radio may switch to stations
with a stronger frequency.
To turn alternate frequency off, press and hold BAND
again for two seconds. AF OFF will appear on the
display. The radio will not switch to other stations.
This function does not apply to XM™ Satellite Radio
Service.
RDS Messages
ALERT!:Alert warns of local or national emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even if the volume is low or
a cassette tape is playing. If a cassette tape is playing,
play will stop during the announcement. Alert
announcements cannot be turned off.
ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by
all RDS stations.INFO (Information):If the current station has a
message, INFO will appear on the display. Press this
button to see the message. The message may display
the artist, song title, call in phone numbers, etc.
If the entire message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message, press and release the INFO
button. A new group of words will appear on the display
after every press of this button. Once the complete
message has been displayed, INFO will disappear from
the display until another new message is received.
The last message can be displayed by pressing
the INFO button. The last message can be viewed until
a new message is received or the station is changed.
When a message is not available from a station,
NO INFO will appear on the display.
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If the radio cannot nd the desired program type, NONE
will appear on the display and the radio will return to
the last station you were listening to.
BAND (Alternate Frequency):Alternate frequency
allows the radio to switch to a stronger station with the
same program type. To turn alternate frequency on,
press and hold BAND for two seconds. AF ON will
appear on the display. The radio may switch to stronger
stations.
To turn alternate frequency off, press and hold BAND
again for two seconds. AF OFF will appear on the
display. The radio will not switch to other stations.
This function does not apply for XM™ Satellite Radio
Service.
RDS Messages
ALERT!:Alert warns of local or national emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even if the volume is muted
or a CD is playing. If a CD is playing, play will stop
during the announcement. You will not be able to turn
off alert announcements.ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by
all RDS stations.
INFO (Information):If the current station has a
message, the information symbol will appear on the
display. Press this button to see the message. The
message may display the artist, song title, call in phone
numbers, etc.
If the whole message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message at your own speed, press
the INFO button repeatedly. A new group of words will
appear on the display with each press. Once the
complete message has been displayed, the information
symbol will disappear from the display until another
new message is received. The old message can
be displayed by pressing the INFO button. You can
view an old message until a new message is received
or a different station is tuned to.
When a message is not available from a station, NO
INFO will be displayed.
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If the radio cannot nd the desired program type, NONE
will appear on the display and the radio will return to
the last station you were listening to.
BAND (Alternate Frequency):Alternate frequency
allows the radio to switch to a stronger station with the
same program type. To turn alternate frequency on,
press and hold BAND for two seconds. AF ON will
appear on the display. The radio may switch to stronger
stations.
To turn alternate frequency off, press and hold BAND
again for two seconds. AF OFF will appear on the
display. The radio will not switch to other stations.
This function does not apply for XM™ Satellite Radio
Service.
RDS Messages
ALERT!:Alert warns of local or national emergencies.
When an alert announcement comes on the current
radio station, ALERT! will appear on the display. You will
hear the announcement, even if the volume is muted
or a cassette tape or a CD is playing. If a cassette tape
or a CD is playing, play will stop during the
announcement. You will not be able to turn off alert
announcements.ALERT! will not be affected by tests of the emergency
broadcast system. This feature is not supported by
all RDS stations.
INFO (Information):If the current station has a
message, the information symbol will appear on the
display. Press this button to see the message. The
message may display the artist, song title, call in phone
numbers, etc.
If the whole message is not displayed, parts of the
message will appear every three seconds. To scroll
through the message at your own speed, press
the INFO button repeatedly. A new group of words will
appear on the display with each press. Once the
complete message has been displayed, the information
symbol will disappear from the display until another
new message is received. The old message can
be displayed by pressing the INFO button. You can
view an old message until a new message is received
or a different station is tuned to.
When a message is not available from a station, NO
INFO will be displayed.
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Care of Your CDs
Handle CDs carefully. Store them in their original cases
or other protective cases and away from direct
sunlight and dust. If the surface of a CD is soiled,
dampen a clean, soft cloth in a mild, neutral detergent
solution and clean it, wiping from the center to the edge.
Be sure never to touch the side without writing when
handling CDs. Pick up CDs by grasping the outer edges
or the edge of the hole and the outer edge.
Care of Your CD Player
The use of CD lens cleaners for CD players is not
advised, due to the risk of contaminating the lens of the
CD optics with lubricants internal to the CD mechanism.
Backglass Antenna
The AM-FM antenna is integrated with the rear window
defogger, located in the rear window. Be sure that the
inside surface of the rear window is not scratched and
that the lines on the glass are not damaged. If the inside
surface is damaged, it could interfere with radio
reception. Also, for proper radio reception, the antenna
connector at the top-center of the rear window needs to
be properly attached to the post on the glass.Notice:Using a razor blade or sharp object to clear
the inside rear window may damage the rear
window antenna and/or the rear window defogger.
Repairs would not be covered by your warranty.
Do not clear the inside rear window with sharp
objects.
Notice:Do not apply aftermarket glass tinting with
metallic lm. The metallic lm in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
backglass antenna due to metallic tinting materials
will not be covered by your warranty.
Because this antenna is built into your rear window,
there is a reduced risk of damage caused by car washes
and vandals.
If you choose to add a cellular telephone to your
vehicle, and the antenna needs to be attached to the
glass, be sure that you do not damage the grid lines for
the AM-FM antenna. There is enough space between
the lines to attach a cellular telephone antenna
without interfering with radio reception.
Do not apply aftermarket glass tinting to the back glass.
The metallic lm in some tinting materials will interfere
with or distort the incoming radio reception. Care
must be taken when cleaning the rear window because
it breaks in the resistive material heating element
and will adversely affect radio and defogger
performance. See your dealer for details.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-9.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,
reading, or reaching for something on the oor — makes
proper defensive driving more difficult and can evencause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
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Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you can not, try to slow down before
you hit them.
{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build
up under your tires that they can actually ride on
the water. This can happen if the road is wet enough
and you are going fast enough. When your vehicle
is hydroplaning, it has little or no contact with the road.Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see reections from trees,
telephone poles or other vehicles, and raindrops
“dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you can not avoid deep puddles or standing water,
drive through them very slowly.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Recorders................................................7-10Reporting Safety Defects................................7-11
Reporting Safety Defects to the United States
Government..............................................7-11
Reporting Safety Defects to the Canadian
Government..............................................7-11
Reporting Safety Defects to
General Motors.........................................7-11
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
7-1