power steering CHEVROLET IMPALA 2012 9.G Owners Manual

Black plate (5,1)Chevrolet Impala Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
j: LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
d:Traction Control/Stabilitrak®
M:Windshield Washer Fluid

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-3
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-3
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-5
Seat Adjustment . . . . . . . . . . . . . . 1-6
Second Row Seats . . . . . . . . . . . 1-7
Head Restraint Adjustment . . . . 1-7
Safety Belts . . . . . . . . . . . . . . . . . . . 1-7
Passenger Sensing System . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-8
Steering Wheel Adjustment . . . 1-9
Interior Lighting . . . . . . . . . . . . . . . 1-9
Exterior Lighting . . . . . . . . . . . . . 1-10
Windshield Wiper/Washer . . . . 1-10
Climate Controls . . . . . . . . . . . . . 1-11
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-13
Satellite Radio . . . . . . . . . . . . . . . 1-14
Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-15
Steering Wheel Controls . . . . . 1-15
Cruise Control . . . . . . . . . . . . . . . 1-16
Power Outlets . . . . . . . . . . . . . . . 1-16
Performance and Maintenance
Traction Control
System (TCS) . . . . . . . . . . . . . . 1-17
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 1-17
Tire Pressure Monitor . . . . . . . . 1-17
Engine Oil Life System . . . . . . 1-18
Fuel E85 (85% Ethanol) . . . . . 1-18
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-18
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-19
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-19

Black plate (3,1)Chevrolet Impala Owner Manual - 2012
In Brief 1-3
A.Air Vents on page 8‑5.
B. Remote Trunk Release Button. See Trunk on page 2‑10.
C. Turn and Lane‐Change Lever. See Turn and Lane-Change
Signals on page 6‑4.
D. Instrument Cluster on
page 5‑10.
E. Hazard Warning Flashers on
page 6‑4.
F. Driver Information Center (DIC)
on page 5‑24.
G. Passenger Airbag Status
Indicator on page 5‑15.
H. Infotainment on page 7‑1.
I. Exterior Lamp Controls on
page 6‑1.
J. Instrument Panel Illumination
Control on page 6‑5.
Dome Lamp Control. See Dome
Lamps on page 6‑6.
K. Traction Control System (TCS)
on page 9‑30 (If Equipped). L.
Steering Wheel Adjustment on
page 5‑2.
M. Cruise Control on page 9‑34.
N. Hood Release. See Hood on
page 10‑5.
O. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5‑16.
P. Horn on page 5‑3.
Q. Steering Wheel Controls on
page 5‑3 (If Equipped).
R. Ignition Positions on page 9‑16.
S. Climate Control Systems on
page 8‑1.
T. Power Outlets on page 5‑8.
U. Center Console Shift Lever (If Equipped). See Shifting Into
Park on page 9‑21.Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter is used to
remotely lock and unlock the doors
from up to 60 m (195 ft) away from
the vehicle.

Black plate (16,1)Chevrolet Impala Owner Manual - 2012
1-16 In Brief
Cruise Control
The cruise control buttons are
located on the left side of the
steering wheel.
J:Press to turn cruise control on
and off. The indicator is lit when
cruise control is on.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate.
SET−: Press to set the speed and
activate cruise control or make the
vehicle decelerate.
[: Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see Cruise
Control on page 9‑34.
Power Outlets
The vehicle has three 12‐volt outlets
which can be used to plug in
electrical equipment, such as a cell
phone or MP3 player.
On vehicles with a center console,
one outlet is located inside the
center floor console and two outlets
are located at the front of the
console bin under the instrument
panel.
On vehicles without a center
console, two are located under the
climate controls and another outlet
for the rear seat passengers is at
the rear of the center front seat.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑8.

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Power Outlets . . . . . . . . . . . . . . . . . 5-8
Cigarette Lighter . . . . . . . . . . . . . . 5-8
Ashtrays . . . . . . . . . . . . . . . . . . . . . . 5-9
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 5-9
Instrument Cluster . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . 5-11
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-11
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Safety Belt Reminders . . . . . . . 5-13
Airbag Readiness Light . . . . . . 5-14 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-15
Charging System Light . . . . . . 5-16
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-16
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC)/Traction Control
System (TCS) Indicator/
Warning Light . . . . . . . . . . . . . . 5-21
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . 5-21
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-22
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam On Light . . . . . . . . . 5-23
Front Fog Lamp Light . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-29
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Door Ajar Messages . . . . . . . . . 5-30
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-30
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-32
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-33
Lamp Messages . . . . . . . . . . . . . 5-33
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-33
Airbag System Messages . . . . 5-34
Anti-theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-35
Service Vehicle Messages . . . 5-35
Tire Messages . . . . . . . . . . . . . . . 5-36
Transmission Messages . . . . . 5-36
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-37
Washer Fluid Messages . . . . . 5-37

Black plate (35,1)Chevrolet Impala Owner Manual - 2012
Instruments and Controls 5-35
Anti-theft Alarm System
Messages
SERVICE THEFT SYSTEM
This message displays when there
is a problem with the theft-deterrent
system programmed in the key.
A fault has been detected in the
system which means that the
system is disabled and it is not
protecting the vehicle. The vehicle
usually restarts; however, you may
want to take the vehicle to your
dealer before turning off the engine.
SeeImmobilizer Operation on
page 2‑12 for more information.
THEFT ATTEMPTED
This message displays if the content
theft-deterrent system has detected
a break-in attempt while you were
away from your vehicle. See
Anti-theft Alarm System on
page 2‑11for more information.
Service Vehicle Messages
ERROR
This message displays while
viewing the odometer or trip
odometers if there is a problem with
the instrument panel cluster. See
your dealer for service.
SERVICE POWER STEERING
This message displays when a
problem is detected with the power
steering system. When this
message is displayed, you may
notice that the effort required to
steer the vehicle increases or feels
heavier, but you will still be able to
steer the vehicle. Have your vehicle
serviced by your dealer immediately.
SERVICE VEHICLE SOON
This message displays when a
non-emissions related malfunction
occurs. Have the vehicle serviced
by your dealer as soon as possible.
STARTING DISABLED
SERVICE THROTTLE
This message displays if the starting
of the engine is disabled due to the
electronic throttle control system.
Have your vehicle serviced by your
dealer immediately.
This message only appears while
the ignition is in ON/RUN, and will
not disappear until the problem is
resolved.
This message cannot be
acknowledged.

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
Lighting 6-1
Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . . 6-1
Headlamp High/Low-BeamChanger . . . . . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . 6-3
Daytime Running Lamps (DRL)/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . 6-3
Hazard Warning Flashers . . . . . 6-4
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . 6-4
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Interior Lighting
Instrument Panel Illumination Control . . . . . . . . . . . . . . . . . . . . . . 6-5
Courtesy Lamps . . . . . . . . . . . . . . 6-6
Dome Lamps . . . . . . . . . . . . . . . . . 6-6
Reading Lamps . . . . . . . . . . . . . . . 6-6
Lighting Features
Entry Lighting . . . . . . . . . . . . . . . . . 6-7
Delayed Entry Lighting . . . . . . . . 6-7
Delayed Exit Lighting . . . . . . . . . 6-7
Parade Dimming . . . . . . . . . . . . . . 6-7
Battery Load Management . . . . 6-8
Battery Power Protection . . . . . . 6-8
Exterior Lighting
Exterior Lamp Controls
The exterior lamps control is located
on the instrument panel to the left of
the steering wheel.
It controls the following systems:
.Headlamps
.Taillamps
.Parking Lamps
.License Plate Lamps
.Instrument Panel Lights
.Fog Lamps (If Equipped)

Black plate (1,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . 9-10
Vehicle Load Limits . . . . . . . . . . 9-11
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Starting the Engine . . . . . . . . . . 9-18
Engine Heater . . . . . . . . . . . . . . . 9-20
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-20 Shifting Into Park . . . . . . . . . . . . 9-21
Shifting out of Park . . . . . . . . . . 9-22
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-25
Automatic Transmission
Automatic Transmission . . . . . 9-26
Manual Mode . . . . . . . . . . . . . . . . 9-28
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-29
Parking Brake . . . . . . . . . . . . . . . 9-30
Ride Control Systems
Traction Control System (TCS) . . . . . . . . . . . . . . 9-30
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 9-32
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-34
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Recommended Fuel . . . . . . . . . 9-37
Gasoline Specifications (U.S.and Canada Only) . . . . . . . . . . 9-37
California Fuel
Requirements . . . . . . . . . . . . . . 9-37
Fuels in Foreign Countries . . . 9-37
Fuel Additives . . . . . . . . . . . . . . . 9-38
Fuel E85 (85% Ethanol) . . . . . 9-39
Filling the Tank . . . . . . . . . . . . . . 9-40
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-42
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-42
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . 9-43
Trailer Towing . . . . . . . . . . . . . . . . 9-46
Towing Equipment . . . . . . . . . . . 9-48
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-49

Black plate (4,1)Chevrolet Impala Owner Manual - 2012
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Hydraulic Power Steering
Your vehicle has hydraulic
power steering. It may require
maintenance. SeePower Steering
Fluid on page 10‑17.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.

Black plate (17,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-17
A (STOPPING THE ENGINE/
LOCK/OFF):When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑20
This position locks the ignition and
steering wheel. It also locks the
transmission. This is the only
position in which the ignition key
can be inserted or removed.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags. If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑30{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.