audio CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
24 Audio Players
Manage Bluetooth Devices :
Touch to go to the Bluetooth page to
add or delete devices.
When using the Bluetooth audio
source, the radio may not be able to
launch specific applications on your
device. Use the device to start audio
playback when it is safe to do so.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the display. Touch play
on the device or touch
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 27
Navigation Voice Preferences
If equipped, touch the Navigation
Voice Preferences touch to adjust
the voice preferences:
.Voice Prompts On-Off
. Voice Volume
. Prompts During Phone Calls
On-Off
Voice Prompts
Touch the Voice Prompts option to
toggle voice prompts On and Off.
Voice Volume
Adjust the loudness of the audio
feedback by touching –or +. If a
maneuver prompt is being played, and the main volume is adjusted,
the prompt volume will update and
be saved.
Prompts During Phone Calls
When enabled, the system plays a
shorter prompt while on a phone
call. This setting can be configured
as to whether a prompt would be
heard during a phone conversation.
When this setting is Off, only the
short alert tone is played when
approaching the maneuver.
Voice Prompts Mute Icon
Touch the Mute icon on the left side
of the map while in map view to turn
voice prompts On or Off.
Current Location
Touch the Current Location feature
to display a Current Location list.
The following information is
displayed on the Current Location
options:
.
Nearest Address
. Lat/Long
. Nearest Hospital
. Nearest Police
. Nearest Fuel
. Nearest Roadside Assistance
Touch on any of the options to
display the Destination Details view
for the selected location to begin
guidance.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 29
turns the traffic avoidance feature
On and performs the desired
selection.
The two options, Ask Me Before
Avoiding and Automatically Avoid
Traffic will adjust the system as
follows:
.If the Automatically Avoid Traffic
list item is touched, the system
will automatically adjust the
route based on traffic without
notifying the driver.
. If the Ask Me Before Avoiding
list item is touched, the system
will always use Alerts to show
when there is an incident and
allow it to be avoided by
touching Avoid.
If the Traffic list item is touched from
the Map Menu and Traffic is not
available because the SiriusXM
subscription is not valid, a pop-up
will display with information on how
to reactivate the subscription along
with the SiriusXM radio ID. Traffic Types
Touch to access the Traffic
Types menu.
The system can be configured to
filter out certain types of traffic
events. If a particular type has been
turned off, the system does not
display it on the map, and does not
alert the driver.
Map View
Touch to select the desired
map view.
A checkmark appears to indicate a
view has been selected.
3D View :
The 3D View is a
Heading Up view but it includes
perspective. Map items will appear
larger as the vehicle comes closer.
Heading Up View : The Heading
Up View keeps the vehicle's current
heading at the top of the view. The
vehicle icon always faces the top of
the view as the map rotates.
North Up View : The North Up
View keeps north at the top of the
view. The vehicle icon is placed in
the center of the view and rotates to
indicate the heading for the vehicle.
Audio Information : Touch to turn
the audio information view on or off
from the main map view.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
30 Navigation
The audio status display contains:
.Station Frequency
. Artist Information
. Song Information
.
r/jorgordStation and
Channel Controls
Press the
gordstation or
channel controls to go to the next or
previous strong signal station or
digital channel.
When the audio status pane
displays Artist and Song
Information, press
gordto go to
the next or previous track based on
the current media mode.
Day/Night Mode
Touch to access the Day/Night
Mode menu.
The options are:
. Day Mode: Brightens the map
background.
. Night Mode: Darkens the map
background.
. Auto: Adjusts the screen
background automatically
depending on the exterior
lighting conditions.
3D Buildings On/Off : When 3D
building information is available for
a particular area, the icons are
shown at a zoomed level. If the
current vehicle position would be
hidden by another building, the
building is shown as see through so
the vehicle icon is visible. Touch to
turn the 3D Buildings feature On
or Off.
Autozoom On/Off : At certain zoom
levels, street detail is removed to
keep the view uncluttered. Touch to
turn the Autozoom feature On
or Off. Routing Preferences
Touch the Routing Preferences list
item to access the Routing
Preferences menu. Options on how
the routes are created for route
guidance are listed on this menu.
Route Style
Touch this list item to change the
route type preferences.
The options are:
.
Fast (default)
. Eco Friendly (if equipped)
. Short
. Configure Eco Profile
The Configure Eco Profile can be
used to configure two parameters
for the Eco Friendly route. These
parameters are roof load and trailer.
For each parameter, the options are
None, Small, Medium, and Large.
Touch to scroll through the list. The
default for both is None.
These preferences are used for all
routes generated.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
38 Navigation
.k:Select from the infotainment
display. The draw speed setting
will adjust the speed of the
character recognition feature.
The settings are: Faster, Default,
and Slower.
. Audio Feedback: Touch to turn
Audio Feedback On or Off.
Audio feedback is an audible
response to an action that has
occurred while using the
Character Recognition.
. ABC/abc: Select from the
infotainment display to view the
available character sets. Select
a character set to change.
Multiple character sets may not
be supported by some regions.
This option also displays the
sentence case of upper or lower
case characters that are
currently active in a mixed case
mode. If only one character set
is available for the desired
region, touching the character
recognition will only open and
close the character recognition
window. If mixed case character mode is
supported, the last characters of
character recognition will be
upper and lower case.
One-Shot Search
Enter a full or partial Address,
Contact, or POI into the search bar
and the system will search and
display all of the matches.
The contacts that are searched
include both connected phone’s
contacts list and the vehicle’s
contacts list.
Search Process
The process of prioritizing the
search is to help shorten the length
of time at finding the results. If there
is a 100% match found when a
search type is carried out, the
remaining searches abort.
The system conducts the search in
the following order: 1. Vehicle Contacts List
2. Connected Phone Contacts List 3. POIs
4. Addresses
The Contacts are done first because
the list will be relatively short and
can be done quickly.
POIs are done next because the
amount of time it takes to search for
the average POI is consistent. The
less deviation during a search would
mean an average of less time taken.
The Addresses are last because the
standard deviation for an address
search is very large. Some address
searches are very quick, but others
may take very long. Because of this,
the address search would not be
conducted unless a good match
could not be found in either
Contacts or POIs.
Autocomplete
The autocomplete is preloaded with
all recent destinations and POI
category names. Previous POI
name searches are remembered.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 47
Off-Road Mode
When the vehicle is off-road, the
system displays the off-road arrow
in the turn indicator and displays
“Off Road Location”in the street
name field.
Destination Arrival
The route review information
displays in the turn indicator location
and the destination address
displays in the street name field.
Audio Information
The audio information remains in
the same position in the lower right
corner of the display.
The current street name information
remains in the same location, but
will truncate if needed.
Turn List
Touch on the next turn indicator
shown on the map to display the
turn list or waypoint list. The
Interaction Selector is minimized
automatically. Drag
lup to display
the following options: Destination
Touch Destination on the
infotainment display to add a
waypoint or change the destination
while viewing the turn list. When
Destination is touched, the display
shows the Destination menus.
End Guidance
Touch End Guidance to suspend the
current route in the turn list. When
End Guidance is touched, the turn
list is exited and the display returns
to the main map view.
Avoid Areas
Touch Avoid Areas to select the
highway name that is to be avoided.
The system shows a pop-up asking
how many miles or if the entire road
should be avoided.
Turn List
.
When under a waypoint trip,
touch Turn List on the
infotainment display to show the
turn list. When entering a turn
list, the next maneuver
instruction is spoken.
. The turn list title is the name or
address of the destination.
Touch on the information icon
next to the name of the
destination to display the
destination information.
. The turn list is sorted in order
with the next maneuver at the
top of the list and the
subsequent maneuvers listed
below it. The next maneuver is

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Voice Recognition 57
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
controls, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command should be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.”
The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
If your language supports it, try
stating a One-Shot command, such
as “Navigate to Address <number,
street, city, state/province>.” This
type of destination entry command
is supported in some languages.
Another example of a One-Shot
Destination Entry command is,
“Navigate to Place of Interest –
Hotels.” If these commands don’t
work, try saying, “Navigate to Place
of Interest” or“Navigate to Address”
and the system will do the rest. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner ’s manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
controls to activate voice
recognition, or touch
gon the
infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Voice Recognition 59
.A voice recognition system
prompt can be interrupted while
it is playing by touching
g.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, touch
g.
. Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example say, “Call <name>
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
. Navigation destinations are too
complex for a single command.
First, say a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an Intersection,” “I need to find a Place of Interest
or POI,”
or“Directions to a
Contact.” The system responds
by requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses
with at least 20 locations. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call <number>.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call <name>
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a display contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
60 Voice Recognition
plays the prompt“Make your
selection from the list using the
manual controls or press
oBACK
to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The display returns back to where
voice recognition was initiated.
The Back Command
Say “Back” or press
oBACK to go
to the previous menu.
If in voice recognition, and “Back”is
stated all the way through to the
initial display, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
display and the help prompt for the
display is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on the instrument cluster or the
infotainment display. Touch Dismiss
to make the pop-up go away.
Pressing
gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
Some audio displays have a voice
recognition icon (
g) to launch audio
voice recognition. If the voice icon is
touched in a radio display, the voice
commands for radio and media
features are available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to SXM” :Switch bands to
SiriusXM and tune to the last SXM
channel. “Tune to <AM frequency> AM”
:
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to <FM frequency> FM” :
Tune to the radio station whose
frequency is identified in the
command (like “one o one
point one”).
If equipped, “Tune to <AM
frequency> AM HD” :Tune to the
HD Radio station whose frequency
is identified in the command.
If equipped, “Tune to <FM
frequency> FM HD” :Tune to the
HD Radio station whose frequency
is identified in the command.
If equipped, “Tune to <FM
frequency> FM HD <HD channel
number>” :Tune to the HD Radio
station whose frequency and HD
channel is identified in the
command.
“Tune to SXM <SXM channel
number>” :Tune to the SiriusXM
radio station whose channel number
is identified in the command.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Voice Recognition 61
“Tune to SXM <SXM channel
name>”:Tune to the SiriusXM
radio station whose channel name
is identified in the command.
Voice Recognition for Audio
MyMedia
If browsing MyMedia when the voice
icon is selected, the voice
recognition commands for MyMedia
features are available.
“Play Artist” :Begin a dialog to
enter a specific artist name.
“Play Artist <artist name>” :
Begin playback of the media
selection identified in the command.
“Play Album” :Begin a dialog to
enter a specific album name.
“Play Album <album name>” :
Begin playback of the identified
album name in the command.
“Play Song” :Begin a dialog to
enter a specific song name.
“Play Song <song name>” :Begin
playback of the identified song
name in the command. “Play Genre”
:Begin a dialog to
enter a specific genre.
“Play Genre <genre name>” :
Begin playback of the media
selection identified in the command.
“Play Playlist” :Begin a dialog to
enter a specific playlist name.
“Play Playlist <playlist name>” :
Begin playback of the identified
playlist in the command.
“Play <device name>” :Play
music from a specific device
identified by name. The device
name is the name shown on the
display when the device is first
selected as an audio source.
“Play Chapter” :Begin a dialog to
enter a specific name.
“Play Chapter <chapter name>” :
Begin playback of the media
selection identified in the command.
“Play Audiobook” :Begin a dialog
to enter a specific name.
“Play Audiobook <audiobook
name>” :Begin playback of the
media selection identified in the
command. “Play CD Track <track
number>”
:Begin playback of the
CD at the track identified in the
command.
“Play Episode” :Begin a dialog to
enter a specific name.
“Play Episode <episode
name>” :Begin playback of the
media selection identified in the
command.
“Play Podcast” :Begin a dialog to
enter a specific name.
“Play Podcast <podcast
name>” :Begin playback of the
media selection identified in the
command.
“Play Video” :Begin a dialog to
enter a specific name.
“Play Video <video name>” :
Begin playback of the media
selection identified in the command.
“My Media” :Begin a dialog to
enter the desired media content.