tools CHEVROLET IMPALA 2020 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
200 Vehicle Care
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material–special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 062.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 299.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 062.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 201
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 014.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0286.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before driving.
To open the hood:
1. Pull the hood release lever with the
i. It is on the lower left
side of the instrument panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.
3. After you have partially lifted the hood, the gas strut system
will automatically lift the hood
and hold it in the fully open
position.
To close the hood: 1. Before closing the hood, be sure all filler caps are on
properly, and all tools are
removed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 209
4. Disconnect the electricalconnector (3).
5. Disconnect the outlet duct by loosening the air duct
clamp (4).
6. Lift the filter cover housing away from the engine air
cleaner/filter housing.
7. Pull out the filter.
8. Inspect or replace the engine air cleaner/filter.
9. Reverse Steps 2–5 to reinstall the filter cover housing.
{Warning
Operating the engine with the air
cleaner/filter off can cause you or
others to be burned. Use caution
when working on the engine. Do
not start the engine or drive the
vehicle with the air cleaner/filter
off, as flames may be present if
the engine backfires.
Caution
If the air cleaner/filter is off, dirt
can easily get into the engine,
which could damage it. Always
have the air cleaner/filter in place
when driving.
Cooling System
The cooling system allows the
engine to maintain the correct
working temperature.
1. Engine Cooling Fans (Out
of View) 2. Coolant Surge Tank and
Pressure Cap
{Warning
An underhood electric fan can
start up even when the engine is
not running and can cause injury.
Keep hands, clothing, and tools
away from any underhood
electric fan.
{Warning
Do not touch heater or radiator
hoses, or other engine parts.
They can be very hot and can
burn you. Do not run the engine if
there is a leak; all coolant could
leak out. That could cause an
engine fire and can burn you. Fix
any leak before driving the
vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
244 Vehicle Care
could prevent the TPMS from
functioning properly. SeeBuying
New Tires 0247.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
comes on and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. The
TPMS sensor matching process
should also be performed after
replacing a spare tire with a road
tire containing the TPMS sensor.
The malfunction light and the DIC
message should go off at the next ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 151. 3. Make sure the Tire Pressure
info page option is turned on.
The info pages on the DIC can
be turned on and off through
the Settings menu. See Driver
Information Center (DIC) 0110.
4. Use the DIC controls on the right side of the steering wheel
to scroll to the Tire Pressure
screen under the DIC
info page.
5. Press and hold
Vin the center
of the DIC controls.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE
LEARNING ACTIVE message
displays on the DIC screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 253
{Warning
Changing a tire can be
dangerous. The vehicle can slip
off the jack and roll over or fall
causing injury or death. Find a
level place to change the tire. To
help prevent the vehicle from
moving:1. Set the parking brake firmly.
2. Put an automatictransmission in P (Park) or a
manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do not restart while the vehicle
is raised.
4. Do not allow passengers to remain in the vehicle.
5. Place wheel blocks, if equipped, on both sides of
the tire at the opposite
corner of the tire being
changed. When the vehicle has a flat tire (2),
use the following example as a
guide to assist in the placement of
the wheel blocks (1), if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains
how to repair or change a tire.
Tire Changing
Removing the Spare Tire and
Tools
1. Screwdriver (If Equipped)
2. Wrench
3. Tow Hook (If Equipped)
4. Fastener (If Equipped)
5. Jack
6. Trim Removal (If Equipped)
To access the spare tire and tools:
1. Open the trunk.
2. Remove the spare tire cover.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
254 Vehicle Care
3. Turn the retainer nutcounterclockwise and remove
the spare tire. Place the spare
tire next to the tire being
changed.
4. The jack and tools are stored below the spare tire. Remove
them from their container and
place them near the tire being
changed.
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check beforeproceeding. See If a Tire Goes
Flat 0252. 2. Turn the wheel wrench
counterclockwise to loosen and
remove the wheel nut caps.
Do not try to remove plastic
caps from the cover or
center cap.
3. Pull the cover or center cap away from the wheel. Store the
wheel cover in the cargo area
until you have the flat tire
repaired or replaced.4. Turn the wheel wrenchcounterclockwise to loosen all
the wheel nuts, but do not
remove them yet. 5. Place the jack near the flat tire.
6. Put the compact spare tire
near you.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 257
Warning (Continued)
using accessory locking wheel
nuts. SeeCapacities and
Specifications 0288 for original
equipment wheel nut torque
specifications.
Caution
Improperly tightened wheel nuts
can lead to brake pulsation and
rotor damage. To avoid expensive
brake repairs, evenly tighten the
wheel nuts in the proper
sequence and to the proper
torque specification. See
Capacities and Specifications
0 288 for the wheel nut torque
specification.17. Tighten the wheel nuts firmly in a crisscross sequence, as
shown.
18. Lower the jack all the way and remove the jack from under the
vehicle.
19. Tighten the wheel nuts firmly with the wheel wrench.
When reinstalling the wheel cover or
center cap on the full-size tire,
tighten all five plastic caps hand
snug, then tighten them with the
wheel wrench an additional
one-quarter turn.
Caution
Wheel covers will not fit on the
vehicle's compact spare. If you try
to put a wheel cover on the
compact spare, the cover or the
spare could be damaged.
Storing a Flat or Spare Tire
and Tools
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
258 Vehicle Care
1. Turn the wrenchcounterclockwise to remove the
fastener.
2. Replace the fastener with the one provided in the foam.
3. Turn the wrench clockwise to tighten the fastener.
4. Replace the foam, jack and tools, and the tire.
5. Turn the retainer nut clockwise to secure the tire.
6. Place the floor cover on the wheel.
To store the compact spare tire, use
the shorter mounting bolt. The compact spare is for temporary
use only. Replace the compact
spare tire with a full-size tire as
soon as you can.
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.
Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after being installed on the
vehicle. The compact spare tire is
designed for temporary use only. The vehicle will perform differently
with the spare tire installed and it is
recommended that the vehicle
speed be limited to 80 km/h
(50 mph). To conserve the tread of
the spare tire, have the standard tire
repaired or replaced as soon as
convenient and return the spare tire
to the storage area.
When using a compact spare tire,
the AWD (if equipped), ABS, and
Traction Control systems may
engage until the spare tire is
recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible
wheel slip.
Caution
When the compact spare is
installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact
spare can get caught on the rails
which can damage the tire, wheel,
and other parts of the vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 261
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red positive (+) cable to the jump
start positive (+) terminal (1).
Use a remote positive (+)
terminal if the vehicle has one.
6. Do not let the other end of the red positive (+) cable touch
metal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the
vehicle has one.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the
good battery. Use a remote
negative (−) terminal if the
vehicle has one. Do not let the other end touch
anything until the next step.
The other end of the
negative (–) cable does not go
to the dead battery. It goes to a
remote negative (–) post on the
driver side shock tower.
8. Connect the other end of the black negative (–) cable to the
jump start negative (–)
grounding post (2).
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
274 Service and Maintenance
Service and
Maintenance
General Information
General Information . . . . . . . . . . 274
Maintenance Schedule
Maintenance Schedule . . . . . . . 276
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 281
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 281
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 284
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 285
Maintenance Records
Maintenance Records . . . . . . . . 286
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
Do not have chemical flushes that
are not approved by GM
performed on the vehicle. The
use of flushes, solvents, cleaners,
or lubricants that are not
approved by GM could damage
the vehicle, requiring expensive
repairs that are not covered by
the vehicle warranty.