mileage CHEVROLET MALIBU 2007 6.G Owners Manual

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Speedometer and Odometer
The speedometer lets you see your speed in
both miles per hour (mph) and kilometers
per hour (km/h).
The odometer shows how far your vehicle
has been driven, in either miles (used in the
United States) or kilometers (used in Canada).
Your vehicle has a tamper resistant odometer.
The digital odometer will read 999,999 if someone
tries to turn it back.
If your vehicle needs a new odometer installed,
it must be set to the mileage total of the old
odometer. If that is not possible, then it must
be set at zero and a label must be put on
the driver’s door to show the old mileage
reading when the new odometer was installed.
Trip Odometer
The trip odometer can tell you how far you have
driven since you last reset it.
The trip odometer is accessed and reset through the
Driver Information Center (DIC). SeeDIC Operation
and Displays on page 218for more information.
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Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 88.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 472.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your
vehicle can affect the airow around it. This may
cause wind noise and affect windshield washer
performance. Check with your dealer before
adding equipment to the outside of your vehicle.
Fuel
Use of the recommended fuel is an important
part of the proper maintenance of your vehicle.
To help keep the engine clean and maintain
optimum vehicle performance, GM recommends
the use of gasoline advertised as TOP TIER
Detergent Gasoline.
Gasoline Octane
Use regular unleaded gasoline with a posted
octane rating of 87 or higher. If the octane rating
is less than 87, you might notice an audible
knocking noise when you drive, commonly referred
to as spark knock. If this occurs, use a gasoline
rated at 87 octane or higher as soon as possible.
If you are using gasoline rated at 87 octane or
higher and you hear heavy knocking, the engine
needs service.
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Page 362 of 510

If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both provide
easier cold starting and better protection for
the engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM
Standard GM6094M are all you need for good
performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change
will be indicated can vary considerably. For the oil
life system to work properly, you must reset the
system every time the oil is changed.When the system has calculated that oil life has
been diminished, it will indicate that an oil change
is necessary. A CHANGE OIL SOON message
will come on. SeeDIC Warnings and Messages on
page 222. Change the oil as soon as possible
within the next 600 miles (1 000 km). It is possible
that, if you are driving under the best conditions,
the oil life system may not indicate that an oil
change is necessary for over a year. However, the
engine oil and lter must be changed at least
once a year and at this time the system must be
reset. Your dealer has GM-trained service
people who will perform this work using genuine
GM parts and reset the system. It is also important
to check the oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since
your last oil change. Remember to reset the oil life
system whenever the oil is changed.
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Engine Oil Level Check
Check the engine oil level and add the proper
oil if necessary. SeeEngine Oil on page 359for
further details.
Notice:It is important to check the engine
oil regularly and keep it at the proper
level. Failure to keep the engine oil at the
proper level can cause damage to the engine
not covered by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 368for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add
the proper uid if necessary.
At Least Once a Month
Tire Ination Check
Inspect your vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to
check the spare tire. SeeInation - Tire Pressure
on page 406. Check to make sure the spare tire
is stored securely. SeeChanging a Flat Tire
on page 418.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life
System service notication. Check the tires for
wear and, if necessary, rotate the tires. See
Tire Inspection and Rotation on page 408.
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Page 476 of 510

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of
your vehicle will be resolved by your dealer’s sales
or service departments. Sometimes, however,
despite the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the
matter has already been reviewed with the sales,
service, or parts manager, contact the owner
of the dealership or the general manager.
STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, in the U.S., contact the Chevrolet Customer
Assistance Center by calling 1-800-222-1020.
In Canada, contact General Motors of CanadaCustomer Communication Centre by calling
1-800-263-3777 (English) or 1-800-263-7854
(French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give the
Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or
the plate at the top left of the instrument panel
and visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your new
vehicle. However, if you continue to remain
unsatised after following the procedure outlined in
Steps 1 and 2, you should le with the Better
Business Bureau (BBB) Auto Line Program to
enforce your rights.
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The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE — Canadian Owners:In the event
that you do not feel your concerns have been
addressed after following the procedure outlined
in Steps 1 and 2, General Motors of Canada
Limited wants you to be aware of its participation
in a no-charge Mediation/Arbitration Program.
General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program
is designed so that the entire dispute settlement
process, from the time you le your complaint
to the nal decision, should be completed in
about 70 days. We believe our impartial program
offers advantages over courts in most jurisdictions
because it is informal, quick, and free of charge.
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Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as ‘shuttle
service,’ the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available.
Claim amounts should reect actual costs and
be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle
is kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires
that you sign and complete a rental agreement
and meet state/provincial, local, and rental
vehicle provider requirements. Requirementsvary and may include minimum age requirements,
insurance coverage, credit card, etc. You are
responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer. Please
contact your dealer for specic information
about availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the
terms and conditions described herein at its
sole discretion.
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