phone CHEVROLET S10 1994 2.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine How to Use This Manual
Many people read their owner’s manual from beginning to end when they
first receive their new vehicle.
This will help you learn about the features
and controls for your vehicle.
In this manual, you’ll find that pictures and
words work together to explain things quickly.
INDEX: A good place to look for what you need is the Index in back of the
manual. It’s an alphabetical list of all that’s in the manual, and the page
number where you’ll find it.
SECTIONS 1-6: Each section of this manual begins with a brief list of its
contents,
so you can often find at a glance if a section contains the
information you want.
SECTION 7: This section of the manual covers the maintenance required
for your vehicle.
SECTION 8 CUSTOMER ASSISTANCE: This section includes
important information about reporting safety defects and gives you details
about the “Roadside Assistance” program. You will also find customer
satisfaction phone numbers (including customer satisfaction numbe\
rs for the
hearing and speech impaired) as well as the mediatiodarbitration procedure.
We’ve also included ordering information for service publications
in this
section.
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Downloaded from www.Manualslib.com manuals search engine To help avoid hemng loss or aamL_,z
Adjust the volume control to the lowest setting.
0 Increase volume slowly until you hear comfortably and clearly.
FM Stereo
FM stereo will give you the best sound. But FM signals will reach only
about
10 to 40 miles (16 to 65 km). And, tall buildings or hills can interfere
with FM signals, causing the sound to come and go.
AM
The range for most AM stations is greater than for FM, especially at night.
The longer range, however, can cause stations to interfere with eac\
h other.
AM can pick up noise from things like storms and power lines. Tr\
y reducing
the treble to reduce this noise if you ever get
it.
AM Stereo
This means the Delco’ system can receive C-QUAM’ stereo broadcasts.
Many AM stations around the country use C-QUAM@ to produce ste\
reo, though some
do not. (C-QUAM@ is a registered trademark of Motorola,
kc.) If your DelcoB system can get C-QUAM@, your “STEREO’ light will
come on when you’re receiving it.
NOTICE:
Before you add any sound equipment to your ~ehicle - like a
tape player,
CB radio, mobile telephone or two-way radio - be
sure you can add
what you want. If you can, it’s very important
to do
it properly. Added sound equipment may interfere with the
operation of your vehicle’s engine, Delco@ radio or other
systems, and even damage them. And, your vehicle’s systems
may interfere with the operation of sound equipment that has
been added improperly.
So, before adding sound equipment, check with your dealer and
be sure to check Federal rules covering mobile radio and
telephone units.
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Downloaded from www.Manualslib.com manuals search engine Hydroplaning doesn’t happen often. But it can if your tires haven’t much
tread or
if the pressure in one or more is low. It can happen if a lot of water
is standing
on the road. If you can see reflections from trees, telephone
poles, or other vehicles, and raindrops “dimple” the water’s surfa\
ce, there
could be hydroplaning.
Hydroplaning usually happens at higher speeds. There just isn’t a hard and
fast rule about hydroplaning. The best advice
is to slow down when it is
raining.
Some Other Rainy Weather Tips
0 Turn on your low-beam headlights - not just your parking lights - to
help make you more visible to others.
Besides slowing down, allow some extra following distance. And \
be
especially careful when you pass another vehicle. Allow yourself more
clear room ahead, and be prepared to have your
view restricted by road
spray.
Have good tires with proper tread depth. (See “Tires” in\
the Index.)
City Driving
I
One of the biggest problems with city streets is the amount of traffic on
them. You’ll want
to watch out for what the other drivers are doing and pay
attention to traffic signals.
Here are ways to increase your safety
in city driving:
Know the best way to get to where you are going. Get a city\
map and
plan your trip into an unknown part of the city just as you would for
a
cross-country trip.
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Downloaded from www.Manualslib.com manuals search engine Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and Chev\
rolet.
Normally, any concern with the sales transaction or the operati\
on of your
vehicle will be resolved by your dealer's Sales or Service Departments.
Sometimes, however, despite the best intentions of all concerned,
misunderstandings can occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE - Discuss your concern with a member of dealership
management. Normally, concerns can often be quickly resolved at \
that level.
If the matter has already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or the General Manager.
STEP TWO - If after contacting a member of dealership management, it
appears your concern cannot be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance Center by callin\
g 1-800-222-1020.
In Canada, contact GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico or U.S. Virgin Islands, call
1-809-763-1315. In all other overseas locations, contact GM North
American Export Sales
in Canada by calling 1-41 6-644-41 12. As of
October 4, 1993, call 1-905-6444112.
For prompt assistance, please have the following information ava\
ilable to give the Customer Assistance Representative:
Your name, address, home and business telephone number
0 Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate at the left top of the instrument panel
and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll free number listed previously in order to
give your inquiry prompt attention. However, if you wish to write
Chevrolet, write to:
Chevrolet Motor Division Chevrolet Customer Assistance Center
P.
0. Box 7047
Troy, MI 48007-7047
Refer to your Warranty and Owner Assistance Information booklet \
for
addresses
of Canadian and GM overseas offices.
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Downloaded from www.Manualslib.com manuals search engine When contacting Chevrolet, please remember that your concern wil\
l likely
be resolved in the dealership, using the dealership’s facilities, equipment
and personnel. That
is why we suggest you follow Step One first if you have
a concern.
Customer Assistance for the Hearing or
Speech Impaired (TDD)
To assist customers who have hearing difficulties, Chevrolet has\
installed special TDD (Telecommunication Devices for the Deaf) equipment
at its
Customer Assistance Center. Any hearing or speech impaired custo\
mer who
has access to
a TDD or a conventional teletypewriter (TTY) can
communicate with Chevrolet by dialing: 1-800-TDD-CHEV
(1-800-833-2438). (TDD users in Canada can dial 1-800-263-3830.)
GM Participation in 888 AUTO LlNE -
Alternative Dispute Resolution Program*
*This program may not be available in all states, depending on state law.
Canadian owners refer to your Warranty and Owner Assistance inf\
ormation
booklet. General Motors reserves the right to change eligibility\
limitations and/or to discontinue
its participation in this program.
Both Chevrolet and your Chevrolet dealer are committed to makin\
g sure
you are completely satisfied with your new vehicle. Our experience has
shown
if a situation arises where you feel your concern has not been
adequately addressed, that the Customer Satisfaction Procedure de\
scribed
earlier in this section is very successful.
There may be instances where an impartial third-party can assist in arriving
at a solution to a disagreement regarding vehicle repairs or interpretation
of
the New Vehicle Limited Warranty. To assist in resolving these \
disagreements Chevrolet voluntarily participates in BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program administered by the B\
etter
Business Bureau system to settle disputes between customers and \
automobile manufacturers. This program is available free of charge to
customers who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer Satisfaction \
Procedure,
you may contact the BBB using the toll-free telephone number, or write
them at the following address:
BBB AUTO LINE Council
of Better Business Bureaus
4200 Wilson Boulevard Suite
800
Arlington, VA 22203
Telephone:
1-800-955-5100

Downloaded from www.Manualslib.com manuals search engine Chevrolet Rc rdside Assistance Program
To enhance Chevrolet’s strong commitment to customer satisfaction,\

Chevrolet is excited to provide the services
of the ChevroletIGeo Roadside
Assistance Center.
q-Hour Roadside Assistance Number
Koadside Assistance is available 24 hours a day, 365 days a year, by calling
1-800-CHEV USA (1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor mechanical problems.
If your problem cannot be resolved over the phone, our advisors have a\
ccess
to a nationwide network of dealer recommended service providers. The
following services are available:
0 Towing
0 Locksmith
Tire repair
0 Rental car or taxi
Additional services as necessary
The Roadside Assistance Center uses companies that will provide you \
with
quality and priority service. When roadside services are require\
d, our
advisors will explain any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the following a\
vailable to give to the advisor:
0 Vehicle Identification Number
License plate number
0 Vehicle color
0 Vehicle location
0 Telephone number where you can be reached
Vehicle mileage
0 Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Roadside Assistan\
ce
program accessible from anywhere in Canada or the U.S.A. Please refer to
the separate brochure provided by the dealer
or call 1-800-268-6800 for
emergency services.
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Downloaded from www.Manualslib.com manuals search engine Toll-Free Telephone Number
If you want an additional ordering form for an index, just call toll-free and
we’ll be happy to send you one. Automated recording equipmen\
t will take
your name and mailing address. The number to call is 1-800-55
1-4123.
Copies at Participating Dealers
Copies of Indexes and individual PSP’s are at your participating Chevrolet
dealer.
You can ask to see them.
A VERY IMPORTANT REMINDER: These PSP’s are meant for
technicians. They
are not meant for the “do-it-yourselfer.” Technicians
have
the equipment, tools, safety instructions, and know-how to do a job
quickly and safely.
Chevrolet reserves the right to change these procedures without notice.
Chevrolet Service Publications
You can get these Product Service Publications by using the order form. You
can also get Service Manuals and Owner Publications.
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