ESP CHEVROLET SILVERADO 2007 1.G Owner's Guide

Page 534 of 684

Jump Starting
If your vehicle’s battery (or batteries) has run
down, you may want to use another vehicle and
some jumper cables to start your vehicle. Be sure
to use the following steps to do it safely.
{CAUTION:
Batteries can hurt you. They can be
dangerous because:
They contain acid that can burn you.
They contain gas that can explode or
ignite.
They contain enough electricity to
burn you.
If you do not follow these steps exactly,
some or all of these things can hurt you.
Notice:Ignoring these steps could result in
costly damage to your vehicle that would
not be covered by your warranty.Trying to start your vehicle by pushing or
pulling it will not work, and it could damage
your vehicle.
1. Check the other vehicle. It must have a
12-volt battery with a negative ground system.
Notice:If the other vehicle’s system is not a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
vehicles with 12-volt systems with negative
grounds to jump start your vehicle.
2. If you have a vehicle with a diesel engine with
two batteries, you should know before you
begin that, especially in cold weather, you may
not be able to get enough power from a
single battery in another vehicle to start your
diesel engine. If your vehicle has more
than one battery, use the battery that is closer
to the starter -- this will reduce electrical
resistance. This is located on the passenger
side, in the rear of the engine compartment.
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Page 559 of 684

GAWR FRT:Gross Axle Weight Rating for the
front axle. SeeLoading Your Vehicle on page 427.
GAWR RR:Gross Axle Weight Rating for the
rear axle. SeeLoading Your Vehicle on page 427.
Intended Outboard Sidewall:The side of an
asymmetrical tire, that must always face outward
when mounted on a vehicle.
Kilopascal (kPa):The metric unit for air pressure.
Light Truck (LT-Metric) Tire:A tire used on
light duty trucks and some multipurpose passenger
vehicles.
Load Index:An assigned number ranging from
1 to 279 that corresponds to the load carrying
capacity of a tire.
Maximum Ination Pressure:The maximum air
pressure to which a cold tire may be inated.
The maximum air pressure is molded onto
the sidewall.
Maximum Load Rating:The load rating for a tire
at the maximum permissible ination pressure
for that tire.Maximum Loaded Vehicle Weight:The sum of
curb weight, accessory weight, vehicle capacity
weight, and production options weight.
Normal Occupant Weight:The number of
occupants a vehicle is designed to seat multiplied
by 150 lbs (68 kg). SeeLoading Your Vehicle
on page 427.
Occupant Distribution:Designated seating
positions.
Outward Facing Sidewall:The side of an
asymmetrical tire that has a particular side that
faces outward when mounted on a vehicle.
The side of the tire that contains a whitewall, bears
white lettering, or bears manufacturer, brand,
and/or model name molding that is higher
or deeper than the same moldings on the other
sidewall of the tire.
Passenger (P-Metric) Tire:A tire used on
passenger cars and some light duty trucks and
multipurpose vehicles.
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Page 561 of 684

Ination - Tire Pressure
Tires need the correct amount of air pressure to
operate effectively.
Notice:Do not let anyone tell you that
under-ination or over-ination is all right. It is
not. If your tires do not have enough air
(under-ination), you can get the following:
Too much exing
Too much heat
Tire overloading
Premature or irregular wear
Poor handling
Reduced fuel economy
If your tires have too much air (over-ination),
you can get the following:
Unusual wear
Poor handling
Rough ride
Needless damage from road hazardsA Tire and Loading Information label is attached to
the vehicle’s center pillar (B-pillar), below the
driver’s door lock post (striker). This label lists your
vehicle’s original equipment tires and their
recommended cold tire ination pressures. The
recommended cold tire ination pressure,
shown on the label, is the minimum amount of air
pressure needed to support your vehicle’s
maximum load carrying capacity.
For additional information regarding how much
weight your vehicle can carry, and an example of
the tire and loading information label, see
Loading Your Vehicle on page 427.
When to Check
Check your tires once a month or more. Do not
forget to check the spare tire. For additional
information regarding the spare tire, seeSpare
Tire on page 600.
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Page 564 of 684

You may notice, during cooler weather conditions,
that the tire pressure monitor light, located on
the instrument panel cluster, and the CHECK TIRE
PRESSURE message will appear when the
vehicle is rst started and then turn off as you
start to drive the vehicle. This could be an early
indicator that the tire pressures are getting low and
need to be inated to the proper pressure.
Each tire, including the spare (if provided), should
be checked monthly when cold and inated to
the ination pressure recommended by the vehicle
manufacturer on the vehicle placard or tire
ination pressure label. (If your vehicle has tires of
a different size than the size indicated on the
vehicle placard or tire ination pressure label, you
should determine the proper tire ination
pressure for those tires.)As an added safety
feature, your vehicle
has been equipped with
a tire pressure
monitoring system
(TPMS) that illuminates
a low tire pressure
telltale when one
or more of your tires is
signicantly
under-inated.
Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires
as soon as possible, and inate them to the
proper pressure. Driving on a signicantly
under-inated tire causes the tire to overheat and
can lead to tire failure. Under-ination also
reduces fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-ination has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
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Page 575 of 684

Uniform Tire Quality Grading
Quality grades can be found where applicable on
the tire sidewall between tread shoulder and
maximum section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and
temperature performance. This applies only to
vehicles sold in the United States. The grades are
molded on the sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type
snow tires, space-saver, or temporary use
spare tires, tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specied
government test course. For example, a tire
graded 150 would wear one and a half (1.5) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from
the norm due to variations in driving habits, service
practices, and differences in road characteristics
and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are
AA, A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured
under controlled conditions on specied
government test surfaces of asphalt and concrete.
A tire marked C may have poor traction
performance.
Warning:The traction grade assigned to this tire
is based on straight-ahead braking traction
tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
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Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
Warning:The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
underination, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned
and balanced carefully at the factory to give you
the longest tire life and best overall performance.
Adjustments to wheel alignment and tire
balancing will not be necessary on a regular basis.
However, if you notice unusual tire wear or your
vehicle pulling to one side or the other, the
alignment may need to be checked. If you notice
your vehicle vibrating when driving on a smooth
road, your tires and wheels may need to be
rebalanced. See your dealer/retailer for proper
diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly
rusted or corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts and wheel nuts
should be replaced. If the wheel leaks air, replace
it (except some aluminum wheels, which can
sometimes be repaired). See your dealer if any of
these conditions exist.
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Page 579 of 684

Notice:If your vehicle does not have dual
wheels and has a tire size other than
P265/65R18, P275/55R20 or LT265/70R17, use
tire chains only where legal and only when
you must. Use chains that are the proper size
for your tires. Install them on the tires of
the rear axle. Do not use chains on the tires of
the front axle. Tighten them as tightly as
possible with the ends securely fastened. Drive
slowly and follow the chain manufacturer’s
instructions. If you can hear the chains
contacting your vehicle, stop and retighten
them. If the contact continues, slow down until
it stops. Driving too fast or spinning the
wheels with chains on will damage your
vehicle.If a Tire Goes Flat
It is unusual for a tire to blowout while you are
driving, especially if you maintain your vehicle’s
tires properly. If air goes out of a tire, it is
much more likely to leak out slowly. But if you
should ever have a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the at tire will create a drag
that pulls the vehicle toward that side. Take your
foot off the accelerator pedal and grip the
steering wheel rmly. Steer to maintain lane
position, and then gently brake to a stop well out
of the traffic lane.
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Page 648 of 684

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer/retailer and to Chevrolet. Normally,
any concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s/retailer’s sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If
your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership/retailer management. Normally,
concerns can be quickly resolved at that level. If
the matter has already been reviewed with
the sales, service, or parts manager, contact the
owner of the dealership/retailer or the general
manager.STEP TWO:If after contacting a member of
dealership/retailer management, it appears your
concern cannot be resolved by the dealership/
retailer without further help, in the U.S., contact the
Chevrolet Customer Assistance Center by
calling 1-800-222-1020. In Canada, contact
General Motors of Canada Customer
Communication Centre by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership/retailer name and location.
Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that
your concern will likely be resolved at a
dealer’s/retailer’s facility. That is why we suggest
you follow Step One rst if you have a concern.
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Emergency Tow From a Public Roadway or
Highway:Tow to the nearest
dealership/retailer for warranty service or in
the event of a vehicle-disabling accident.
Winch-out assistance when the vehicle
is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire
in good condition, when equipped and
properly inated, is covered at no charge. The
customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
Trip Routing Service (Canada only):Upon
request, Roadside Assistance will send you
detailed, computer personalized maps,
highlighting your choice of either the most
direct route or the most scenic route to your
destination, anywhere in North America, along
with helpful travel information pertaining to
your trip.We will make every attempt to send your
personalized trip routing as quickly as possible,
but it is best to allow three weeks before your
planned departure date. Trip routing requests
will be limited to six per calendar year.
Trip Interruption Benets and Assistance
(Canada only):In the event of a warranty
related vehicle disablement, while en route and
over 250 kilometres from original point of
departure, you may qualify for trip interruption
expense assistance. This assistance covers
reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night)
and (C) alternate ground transportation
(maximum of $40/day). This benet is to assist
you with some of the unplanned expense you
may incur while waiting for your vehicle to be
repaired.
Pre-authorization, original detailed receipts and
a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
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Alternative Service (Canada only):There
may be times, when Roadside Assistance
cannot provide timely assistance, your advisor
may authorize you to secure local emergency
road service, and you will be reimbursed up to
$100 upon submission of the original receipt to
Roadside Assistance.
In many instances, mechanical failures are
covered under Chevrolet’s Bumper-to-Bumper
warranty, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are
the responsibility of the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call
Chevrolet Roadside Assistance:1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call1-888-889-2438, Canadian customers
call1-800-268-6800.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notication.
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