CHEVROLET SILVERADO 2020 Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
350 Vehicle Care
Power Steering Fluid
The power steering fluid reservoir is
in the engine compartment on the
driver side of the vehicle. See
Engine Compartment Overview
0328 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
To check the power steering fluid:
1. Set the ignition off and let the engine compartment
cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the
dipstick.
The level should be between the
ADD and FULL marks. If necessary,
add only enough fluid to bring the
level up to the hashed area between
the ADD and FULL marks.
To prevent contamination of brake
fluid, never check or fill the power
steering reservoir with the brake
master cylinder cover off.
What to Use
Caution
Use of the incorrect fluid may
damage the vehicle and the
damages may not be covered by
the vehicle warranty. Always use
the correct fluid listed in
Recommended Fluids and
Lubricants0448.
To determine what kind of fluid to
use, see Recommended Fluids and
Lubricants 0448. Always use the
proper fluid. Failure to use the
proper fluid can cause leaks and
damage hoses and seals.
Washer Fluid
What to Use
When windshield washer fluid needs
to be added, be sure to read the
manufacturer's instructions before
use. Use a fluid that has sufficient
protection against freezing in an
area where the temperature may fall
below freezing.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 351
Adding Washer Fluid
The vehicle has a low washer fluid
message on the DIC that comes on
when the washer fluid is low. The
message is displayed for
15 seconds at the start of each
ignition cycle. When the WASHER
FLUID LOW ADD FLUID message
displays, washer fluid will need to
be added to the windshield washer
fluid reservoir.
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. SeeEngine
Compartment Overview 0328 for
reservoir location.
Caution
. Do not use washer fluid that
contains any type of water
repellent coating. This can
cause the wiper blades to
chatter or skip.
. Do not use engine coolant
(antifreeze) in the
windshield washer. It can
damage the windshield
washer system and paint.
. Do not mix water with
ready-to-use washer fluid.
Water can cause the
solution to freeze and
damage the washer fluid
tank and other parts of the
washer system.
. When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
. Fill the washer fluid tank
only three-quarters full when
it is very cold. This allows
(Continued)
Caution (Continued)
for fluid expansion if
freezing occurs, which could
damage the tank if it is
completely full.
Brakes
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
352 Vehicle Care
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in Capacities and
Specifications 0454.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that
estimates the remaining life of the
front and rear brake pads. Brake
pad life is displayed in the Driver
Information Center (DIC), along with
a percentage for each axle. The
system must be reset every time the
brake pads are changed.
When the system has determined
that the brake pads need to be
replaced, a message will display,
which may include mileage
remaining.
Brake pads should always be
replaced as complete axle sets.
How to Reset the Brake Pad
Life System
The system will automatically detect
when significantly worn brake pads
are replaced. When the ignition is
turned on after new pads and wear
sensors are installed, a message
will display. Follow the prompts to
reset the system.
The brake pad life system can also
be manually reset: 1. Display Brake Pad Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146.
2. Press the thumbwheel or the trip odometer reset stem if the
vehicle does not have DIC
buttons. Select front or rear
pads as appropriate.
3. Select YES on the confirmation message, or press the trip
odometer reset stem on a base
level DIC. Repeat for pads on
the other axle if they were also
replaced.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 353
How to Disable the Brake Pad
Life System
The brake pad life system can be
turned off. This may be necessary if
aftermarket brake pads without wear
sensors are installed. When the
system is turned off, the front and
rear brake pad life percentages will
not display. However, the built-in
wear indicators that make a
high-pitched warning sound when
the brake pads are worn can still
determine when the pads should be
replaced. SeeBrakes0351.
To turn off the brake pad life system: 1. Display Brake Pad Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146.
2. Select DISABLE.
To turn the brake pad life system
back on, follow the above steps but
select ENABLE in Step 2.
Brake Fluid
The brake master cylinder reservoir
is filled with GM approved DOT 4
(1500) or DOT 3 (2500/3500) brake
fluid as indicated on the reservoir
cap. See Engine Compartment
Overview 0328 for the location of
the reservoir.
Checking Brake Fluid
With the vehicle in P (Park) on a
level surface, the brake fluid level
should be between the minimum
and maximum marks on the brake
fluid reservoir.
There are only two reasons why the
brake fluid level in the reservoir may
go down:
. Normal brake lining wear. When
new linings are installed, the
fluid level goes back up. .
A fluid leak in the brake
hydraulic system. Have the
brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it.
Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
354 Vehicle Care
When the brake fluid falls to a low
level, the brake warning light comes
on. SeeBrake System Warning
Light 0137.
Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Replace brake fluid
at the specified intervals to prevent
increased stopping distance. See
Maintenance Schedule 0437.
What to Add
Use only GM approved DOT 3 or
DOT 4 brake fluid, as indicated on
the reservoir cap, from a clean,
sealed container. See
Recommended Fluids and
Lubricants 0448.
{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the
paint finish can be damaged.
Immediately wash off any painted
surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0328 for battery location.
Stop/Start System
Vehicles equipped with a 2.7L L3B,
3.0L LM2, 5.3L L84 or 6.2L L87 are
equipped with a Stop/Start system
to shut off the engine to help
conserve fuel. See Stop/Start
System 0210. Vehicles with the Stop/Start system
have an Absorbed Glass Mat (AGM)
12-volt battery. Installation of a
standard 12-volt battery will result in
reduced 12-volt battery life. When
using a 12-volt battery charger on
the 12-volt AGM battery, some
chargers have an AGM battery
setting on the charger. If available,
use the AGM setting on the charger
to limit charge voltage to 14.8 volts.
Follow the charger manufacturer
’s
instructions.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 355
SeeCalifornia Proposition
65 Warning 0325 and the back
cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0415 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Negative Battery Cable
Disconnection
{Warning
Before disconnecting the negative
battery cable, turn off all features,
turn the ignition off, and remove
the key, if equipped, from the
vehicle. If this is not done, you or
others could be injured, and the
vehicle could be damaged.
Caution
If the battery is disconnected with
the ignition on or the vehicle in
Retained Accessory Power
(RAP), the OnStar back-up
battery will be permanently
discharged and will need to be
replaced.
1. Make sure the lamps, features, and accessories are turned off.
2. Turn the ignition off and remove the key, if equipped. For vehicles equipped with the Stop/
Start system:
1. Loosen and remove the
negative battery cable nut (1)
at the battery sensor
connection.
2. Remove the negative battery cable (2) from the battery
sensor stud.
3. Cover the negative battery cable terminal, battery sensor
stud, and negative battery post
with a non-conductive material
to prevent any contact with the
negative battery cable.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
356 Vehicle Care
For vehicles not equipped with the
Stop/Start system:
1. Loosen the negative batterycable nut (1).
2. Remove the negative battery cable clamp (2) from the
negative battery post.
3. Cover the negative battery cable clamp, and negative
battery post with a
non-conductive material to
prevent any contact with the
negative battery cable.
Negative Battery Cable
Reconnection
Caution
When reconnecting the battery:. Use the original nut from the
vehicle to secure the
negative battery cable. Do
not use a different nut.
If you need a replacement
nut, see your dealer.
. Tighten the nut with a hand
tool. Do not use an impact
wrench or power tools to
tighten the nut.
The vehicle could be damaged if
these guidelines are not followed.
Caution
Do not use paints, lubricants,
or corrosion inhibitors on the nut
that secures the negative battery
cable to the vehicle. This could
damage the vehicle. For vehicles equipped with the Stop/
Start system:
1. Install the negative battery cable to the battery
sensor stud.
2. Install the negative battery cable nut to the battery sensor
stud and tighten.
3. Turn the ignition on.
For vehicles not equipped with the
Stop/Start system: 1. Install the negative battery cable clamp to the negative
battery post.
2. Tighten the negative battery cable nut.
3. Turn the ignition on.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule
0 437 to determine when to check
the lubricant.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 357
1. Fill Plug
2. Drain Plug
To get an accurate reading, the
vehicle should be on a level
surface.
If the level is below the bottom of
the fill plug (1) hole, located on the
transfer case, some lubricant will
need to be added. Add enough
lubricant to raise the level to the
bottom of the fill plug (1) hole. Use
care not to overtighten the plug.When to Change Lubricant
Refer to
Maintenance Schedule
0 437 to determine how often to
change the lubricant.
What to Use
Refer to Recommended Fluids and
Lubricants 0448 to determine what
kind of lubricant to use.
Front Axle
When to Check Lubricant
It is not necessary to regularly
check the front axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Rear Axle
When to Check Lubricant
It is not necessary to regularly
check the rear axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Noise Control System
NOISE EMISSIONS
WARRANTY
General Motors LLC, warrants to the
first person who purchases this
vehicle for purposes other than
resale and to each subsequent
purchaser that this vehicle as

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
358 Vehicle Care
manufactured by General Motors
LLC, was designed, built and
equipped to conform at the time it
left General Motors LLC’s control
with all applicable U.S. EPA Noise
Control Regulations. This warranty
covers this vehicle as designed,
built and equipped by General
Motors LLC, and is not limited to
any particular part, component or
system of the vehicle manufactured
by General Motors LLC. Defects in
design, assembly or in any part,
component or system of the vehicle
as manufactured by General Motors
LLC, which, at the time it left
General Motors LLC’s control,
caused noise emissions to exceed
Federal standards, are covered by
this warranty for the life of the
vehicle.
TAMPERING WITH NOISE
CONTROL SYSTEM
PROHIBITED
Federal law prohibits the following
acts or the causing thereof:
1. The removal or rendering inoperative by any person,
other than for purposes of maintenance, repair,
or replacement, of any device
or element of design
incorporated into any new
vehicle for the purpose of noise
control prior to its sale or
delivery to the ultimate
purchaser or while it is in
use; or
2. the use of the vehicle after such device or element of
design has been removed or
rendered inoperative by any
person.
Among those acts presumed to
constitute tampering are the acts
listed below.
Insulation:
Removal of the noise shields or any
undercab insulation.
Engine:
Removal or rendering engine speed
governor, if so equipped, inoperative
so as to allow engine speed to
exceed manufacturer specifications.
Modification of the engine control
system or calibration. Fan and Drive:
.
Removal of fan clutch or
rendering clutch inoperative.
. Removal of the fan shroud.
Air Intake:
. Removal of air cleaner silencer.
. Reversing air cleaner cover.
Exhaust:
. Removal of muffler, catalytic
converter, and/or resonator.
. Removal of exhaust pipes and
exhaust pipe clamps.
Starter Switch Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 359
1. Before starting this check, besure there is enough room
around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured. 1. Before starting this check, be
sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
If equipped with Key Access
ignition, while parked, and with the
parking brake set, try to turn the
ignition off in each shift lever
position. The ignition should turn to
off only when the shift lever is in
P (Park). The ignition key should come out
only when the ignition is off. Contact
your dealer if service is required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot