CHEVROLET SUBURBAN 2001 9.G Owners Manual

7-23 Throttle System Inspection
Inspect the throttle system for interference or binding,
and for damaged or missing parts. Replace parts as
needed. Replace any components that have high effort
or excessive wear. Do not lubricate accelerator and
cruise control cables.
Transfer Case and Front Axle
(Four-Wheel Drive) Inspection
Every 12 months or at engine oil change intervals, check
front axle and transfer case and add lubricant when
necessary. A fluid loss could indicate a problem; check
and have it repaired, if needed. On manual shift transfer
case, oil the control lever pivot point. Check vent hose
at transfer case for kinks and proper installation. More
frequent lubrication may be required on off
-road use.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook
-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and
rotors for surface condition. Inspect other brake parts,
including calipers, parking brake, etc. You may need
to have your brakes inspected more often if your
driving habits or conditions result in frequent braking.

7-24
Part D: Recommended Fluids
and Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from
your dealer.
USAGE
FLUID/LUBRICANT
Engine OilEngine oil with the American
Petroleum Institute Certified
for Gasoline Engines starburst
symbol of the proper viscosity.
To determine the preferred
viscosity for your vehicle's engine,
see ªEngine Oilº in the Index.
Engine Coolant50/50 mixture of clean, drinkable
water and use only GM
Goodwrench

DEX-COOL

or Havoline
DEX-COOL

Coolant. See ªEngine Coolantº
in the Index.
USAGEFLUID/LUBRICANT
Hydraulic
Brake SystemDelco Supreme 11
Brake Fluid
(GM Part No. 12377967 or
equivalent DOT
-3 brake fluid).
Windshield
Washer SolventGM Optikleen
Washer Solvent
(GM Part No. 1051515)
or equivalent.
Hydraulic
Clutch SystemHydraulic Clutch Fluid (GM Part
No. 12345347 or equivalent
DOT
-3 brake fluid).
Power
Steering SystemGM Power Steering Fluid
(GM Part No. 1052884
- 1 pint,
1050017
- 1 quart, or equivalent).
Automatic
TransmissionDEXRON
-III Automatic
Transmission Fluid.

7-25
USAGEFLUID/LUBRICANT
Key
Lock CylindersMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Floor
Shift LinkageLubriplate
Lubricant Aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements of NLGI # 2
Category LB or GC
-LB.
Chassis
LubricationChassis Lubricant (GM Part
No. 12377985 or equivalent)
or lubricant meeting requirements
of NLGI # 2, Category LB
or GC
-LB.
Front AxleSAE 80W-90 Axle Lubricant (GM
Part No. 1052271 or equivalent).
USAGEFLUID/LUBRICANT
Rear AxleSAE 75W-90 Synthetic Axle
Lubricant (GM Part No. 12378261)
or equivalent meeting GM
Specification 9986115.
Automatic
Transfer CaseAUTO-TRAK II Fluid
(GM Part No. 12378508).
Front Axle
Propshaft Spline
or One
-Piece
Propshaft Spline
(Two
-Wheel
Drive with
Auto. Trans.)
Spline Lubricant, Special Lubricant
(GM Part No. 12345879) or
lubricant meeting requirements
of GM 9985830.
Hood Latch
Assembly,
Secondary Latch,
Pivots, Spring
Anchor and
Release PawlLubriplate
Lubricant Aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements of NLGI # 2,
Category LB or GC
-LB.

7-26
USAGEFLUID/LUBRICANT
Hood HingesMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Body Door
Hinge Pins,
Liftgate Hinge
and Linkage,
Folding Seats
and Fuel
Door HingeMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
USAGEFLUID/LUBRICANT
Outer Tailgate
Handle
Pivot PointsMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Weatherstrip
ConditioningDielectric Silicone Grease (GM
Part No. 12345579 or equivalent).
Weatherstrip
SqueaksSynthetic Grease with Teflon,
Superlube
(GM Part
No. 12371287 or equivalent).

7-27
Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service in the
boxes provided after the maintenance interval. Any additional information from ªOwner Checks and Servicesº or
ªPeriodic Maintenanceº can be added on the following record pages. Also, you should retain all maintenance receipts.
Your owner information portfolio is a convenient place to store them.
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

7-28
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Chevrolet Roadside Assistance Program
8
-7 Canadian Roadside Assistance
8
-8 Courtesy Transportation8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors
8
-11 Ordering Owner Publications in Canada

8-2
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.

8-3
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by
calling 1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileageWhen contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One first if you have
a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you should
file with the GM/BBB Auto Line Program to enforce
any additional rights you may have. Canadian owners
refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).

8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1
-800-833-CHEV (2438).
(TTY users in Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write
to Chevrolet, the letter should be addressed to Chevrolet's
Customer Assistance Center.
United States
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA

(243-8872)