mileage CHEVROLET SUBURBAN 2009 Owners Manual

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Once the vehicle begins moving, the trip odometer will
accumulate mileage. For example, if the vehicle was
driven 5 miles (8 km) before it is started again, and then
the retro-active reset feature is activated, the display will
show 5 miles (8 km). As the vehicle begins moving, the
display will then increase to 5.1 miles (8.2 km), 5.2 miles
(8.4 km), etc.
Fuel Range
Press the trip/fuel button until FUEL RANGE displays.
This display shows the approximate number of remaining
miles (mi) or kilometers (km) the vehicle can be driven
without refueling. The display will show LOW if the fuel
level is low.
The fuel range estimate is based on an average of the
vehicle’s fuel economy over recent driving history
and the amount of fuel remaining in the fuel tank. This
estimate will change if driving conditions change.
For example, if driving in traffic and making frequent
stops, this display may read one number, but if
the vehicle is driven on a freeway, the number may
change even though the same amount of fuel is in the
fuel tank. This is because different driving conditions
produce different fuel economies. Generally, freeway
driving produces better fuel economy than city driving.
Fuel range cannot be reset.
Average Economy
Press the trip/fuel button until AVG ECONOMY displays.
This display shows the approximate average miles
per gallon (mpg) or liters per 100 kilometers (L/100 km).
This number is calculated based on the number of
mpg (L/100 km) recorded since the last time this menu
item was reset. To reset AVG ECONOMY, press
and hold the set/reset button.
Fuel Used
Press the trip/fuel button until FUEL USED displays.
This display shows the number of gallons (gal) or
liters (L) of fuel used since the last reset of this menu
item. To reset the fuel used information, press and hold
the set/reset button while FUEL USED is displayed.
Timer
Press the trip/fuel button until TIMER displays. This
display can be used as a timer.
To start the timer, press the set/reset button while TIMER
is displayed. The display will show the amount of time
that has passed since the timer was last reset, not
including time the ignition is off. Time will continue to be
counted as long as the ignition is on, even if another
display is being shown on the DIC. The timer will record
up to 99 hours, 59 minutes and 59 seconds (99:59:59)
after which the display will return to zero.
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Trip Odometer
Press the trip odometer reset stem until TRIP displays.
This display shows the current distance traveled in
either miles (mi) or kilometers (km) since the last reset
for the trip odometer.
The trip odometer can be reset to zero by pressing and
holding the trip odometer reset stem while the trip
odometer is displayed.
The trip odometer has a feature called the retro-active
reset. This can be used to set the trip odometer to the
number of miles (kilometers) driven since the ignition was
last turned on. This can be used if the trip odometer is not
reset at the beginning of the trip.
To use the retro-active reset feature, press and hold the
trip odometer reset stem for at least four seconds. The
trip odometer will display the number of miles (mi) or
kilometers (km) driven since the ignition was last turned
on and the vehicle was moving. Once the vehicle begins
moving, the trip odometer will accumulate mileage. For
example, if the vehicle was driven 5 miles (8 km) before it
is started again, and then the retro-active reset feature is
activated, the display will show 5 miles (8 km). As the
vehicle begins moving, the display will then increase to
5.1 miles (8.2 km), 5.2 miles (8.4 km), etc.
Transmission Temperature
Press the trip odometer reset stem until TRANS TEMP
displays. This display shows the temperature of the
automatic transmission uid in either degrees
Fahrenheit (°F) or degrees Celsius (°C).
Trailer Gain and Output
On vehicles with the Integrated Trailer Brake Control
(ITBC) system, the trailer brake display appears in the
DIC. Press the trip odometer reset stem until TRAILER
GAIN and OUTPUT display.
TRAILER GAIN shows the trailer gain setting. This
setting can be adjusted from 0.0 to 10.0 with either a
trailer connected or disconnected. To adjust this setting,
see “Integrated Trailer Brake Control System” under
Towing a Trailer on page 4-50for more information.
OUTPUT shows the power output to the trailer anytime
a trailer with electric brakes is connected. Output is
displayed in 0 to 10 bars. Dashes may appear in
the OUTPUT display. See “Integrated Trailer Brake
Control System” underTowing a Trailer on page 4-50
for more information.
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Page 330 of 578

Your Driving, the Road, and
the Vehicle
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
Avoid fast starts and accelerate smoothly.
Brake gradually and avoid abrupt stops.
Avoid idling the engine for long periods of time.
When road and weather conditions are appropriate,
use cruise control, if equipped.
Always follow posted speed limits or drive more
slowly when conditions require.
Keep vehicle tires properly inated.
Combine several trips into a single trip.
Replace the vehicle’s tires with the same TPC Spec
number molded into the tire’s sidewall near the size.
Follow recommended scheduled maintenance.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The rst step in driving defensively
is to wear your safety belt — SeeSafety Belts: They
Are for Everyone on page 1-32.
{CAUTION:
Assume that other road users (pedestrians,
bicyclists, and other drivers) are going to be
careless and make mistakes. Anticipate what
they might do and be ready. In addition:
Allow enough following distance between you
and the driver in front of you.
Focus on the task of driving.
Driver distraction can cause collisions resulting in
injury or possible death. These simple defensive
driving techniques could save your life.
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This vehicle has an airbag system. Before attempting to
do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-96.
Keep a record with all parts receipts and list the mileage
and the date of any service work performed. See
Maintenance Record on page 6-17.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as TOP
TIER Detergent Gasoline.
The 8th digit of the Vehicle Identication Number (VIN)
shows the code letter or number that identies the
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identification Number
(VIN) on page 5-114.If the vehicle has the 5.3L V8 engine (VIN Code 0), the
5.3L V8 engine (VIN Code 3), or the 6.2L V8 engine
(VIN Code 2–), you can use either unleaded gasoline or
ethanol fuel containing up to 85% ethanol (E85). See
Fuel E85 (85% Ethanol) on page 5-7. In all other engines,
use only unleaded gasoline. SeeGasoline Octane on
page 5-5.
Gasoline Octane
For all vehicles except those with the 6.2L V8 engine
(VIN Code 2), use regular unleaded gasoline with
a posted octane rating of 87 or higher. If the octane
rating is less than 87, you might notice an audible
knocking noise when you drive, commonly referred to
as spark knock. If this occurs, use a gasoline rated at
87 octane or higher as soon as possible. If you are using
gasoline rated at 87 octane or higher and you hear
heavy knocking, the engine needs service.
If the vehicle has the 6.2L V8 engine (VIN Code 2),
use premium unleaded gasoline with a posted octane
rating of 91 or higher. You can also use regular unleaded
gasoline rated at 87 octane or higher, but the vehicle’s
acceleration could be slightly reduced, and you might
notice a slight audible knocking noise, commonly referred
to as spark knock. If the octane is less than 87, you
might notice a heavy knocking noise when you drive.
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Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM Standard
GM6094M are all that is needed for good performance
and engine protection.
Engine oil system ushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system must
be reset every time the oil is changed.When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE ENGINE OIL SOON message comes on.
SeeDIC Warnings and Messages on page 3-64. Change
the oil as soon as possible within the next 600 miles
(1 000 km). It is possible that, if driving under the best
conditions, the oil life system might not indicate that an oil
change is necessary for over a year. However, the engine
oil and lter must be changed at least once a year and at
this time the system must be reset. Your dealer/retailer
has trained service people who will perform this work
using genuine parts and reset the system. It is also
important to check the oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system whenever
the oil is changed.
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Owner Checks and Services
These owner checks and services should be performed
at the intervals specied to help ensure vehicle safety,
dependability, and emission control performance. Your
dealer/retailer can assist with these checks and services.
Be sure any necessary repairs are completed at once.
Whenever any uids or lubricants are added to the
vehicle, make sure they are the proper ones, as shown
inRecommended Fluids and Lubricants on page 6-13.
At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by the vehicle
warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-15.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-29.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the
windshield washer uid reservoir and add the proper
uid if necessary.
At Least Once a Month
Tire Ination Check
Inspect the vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to check
the spare tire, if the vehicle has one. SeeInflation - Tire
Pressure on page 5-70. If the vehicle has a spare tire,
check to make sure it is stored securely. SeeChanging
a Flat Tire on page 5-86.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation on
page 5-76.
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Page 546 of 578

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Chevrolet Customer Assistance Center at
1-800-222-1020. In Canada, call General Motors of
Canada Customer Communication Centre at
1-800-263-3777 (English), or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that your concern
will likely be resolved at a dealer’s facility. That is why we
suggest following Step One rst.
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STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However, if
you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can le
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage,
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
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Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usagecharges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualied technician using
the proper equipment and quality replacement parts.
Poorly performed collision repairs diminish your vehicle’s
resale value, and safety performance can be
compromised in subsequent collisions.
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