remote start CHEVROLET SUBURBAN 2020 Owner's Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
418 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0282. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
424 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
430 Index
HeatedRear Seats . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . .117
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 38
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . .211
Heating . . . . . . . . . . . . . . . . . . . . 178, 182
High-Beam On Light . . . . . . . . . . . . 143
High-Speed Operation . . . . . . . . . . 338
Hill and Mountain Roads . . . . . . . . 196
Hill Descent Control (HDC) . . . . . 231
Hill Descent Control Light . . . . . . . 141
Hill Start Assist (HSA) . . . . . . . . . . 228
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64
HVAC . . . . . . . . . . . . . . . . . . . . . . 178, 182
I
Ignition Positions . . . . . . . . . . 205, 207
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 311
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35 Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 141
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 89
Information Publication Ordering . . . . . . . . . . 409
Infotainment . . . . . . . . . . . . . . . . . . . . 177
Infotainment System . . . . . . . . . . . . 413
Instrument Cluster . . . . . . . . . . . . . . 127
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . .110
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 363
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 10
L
Labeling, Tire Sidewall . . . . . . . . . . 332
Lamps Auxiliary Roof
Mounted Lamp . . . . . . . . . . . . . . 172 Daytime Running (DRL) . . . . . . 170
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exterior Controls . . . . . . . . . . . . . . 167
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 169
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 176
Front Turn Signal . . . . . . . . . . . . . 316
License Plate . . . . . . . . . . . . . . . . . 318
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 137
On Reminder . . . . . . . . . . . . . . . . . 144
Reading . . . . . . . . . . . . . . . . . . . . . . 174
Lane Change Alert (LCA) . . . . . . . 252
Lane Keep Assist (LKA) . . . . . . . . 254
Lane Keep Assist Light . . . . . . . . . 141
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . . 66
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 104
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 94
LED Lighting . . . . . . . . . . . . . . . . . . . . 315
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 232
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 433
Locking . . . . . . . . . . . . . . . . . . . . . . . 232
Rear Climate Control System . . . 182
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 54
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Rear Storage . . . . . . . . . . . . . . . . . . . 111
Rear Vision Camera (RVC) . . . . . 244
Rear Window Washer/Wiper . . . . 119
Rearview Mirrors . . . . . . . . . . . . . . . . 39 Automatic Dimming . . . . . . . . . . . . . 40
Reclining Seatbacks . . . . . . . . . . . . . 48
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 392
Records Maintenance . . . . . . . . . . . . . . . . . . 395
Recreational Vehicle Towing . . . . 368
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 404
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 16
Remote Vehicle Start . . . . . . . . . . . . 23
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 313
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87 Maintenance . . . . . . . . . . . . . . . . . . 393
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 104
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 73
Reporting Safety Defects
Canadian Government . . . . . . . . .411
General Motors . . . . . . . . . . . . . . . .411
U.S. Government . . . . . . . . . . . . . 410
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 93
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 212
Reverse Tilt Mirrors . . . . . . . . . . . . . . 39
Ride Control Systems Magnetic . . . . . . . . . . . . . . . . . . . . . 232
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 196
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 404
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 42
Roof Rack System . . . . . . . . . . . . . . 113
Rotation, Tires . . . . . . . . . . . . . . . . . . 344
Routing, Engine Drive Belt . . . . . . 399
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 216S
Safety Defects ReportingCanadian Government . . . . . . . . .411
General Motors . . . . . . . . . . . . . . . .411
U.S. Government . . . . . . . . . . . . . 410
Safety Locks . . . . . . . . . . . . . . . . . . . . . 26
Safety System Check . . . . . . . . . . . . 72
Scheduling Appointments . . . . . . . 406
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 63 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Extender . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 64
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . 66
Reminders . . . . . . . . . . . . . . . . . . . . 135
Replacing after a Crash . . . . . . . . 73
Use During Pregnancy . . . . . . . . . . 71
Seats
Adjustment, Front . . . . . . . . . . . . . . . 46
Center Seat . . . . . . . . . . . . . . . . . . . . 47
Head Restraints . . . . . . . . . . . . . . . . 45
Heated and Ventilated Front . . . . 53
Heated, Rear . . . . . . . . . . . . . . . . . . . 54
Lumbar Adjustment, Front . . . . . . 48
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power Adjustment, Front . . . . . . . 47
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
434 Index
Reclining Seatbacks . . . . . . . . . . . . 48
Second Row . . . . . . . . . . . . . . . . . . . . 55
Third Row Seat . . . . . . . . . . . . . . . . . 59
Second Row Seats . . . . . . . . . . . . . . 55
Securing Child Restraints . . . . . . . . . . .104, 106, 107
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 143
OnStar . . . . . . . . . . . . . . . . . . . . . . . 416
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 185 Accessories andModifications . . . . . . . . . . . . . . . . 285
Doing Your Own Work . . . . . . . . 286
Maintenance Records . . . . . . . . 395
Maintenance, General Information . . . . . . . . . . . . . . . . . . 381
Parts Identification . . . . . . . . . . . . 396
Scheduling Appointments . . . . . 406
Services
Special Application . . . . . . . . . . . 388
Servicing the Airbag . . . . . . . . . . . . . 85
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 311
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 212 Out of Park . . . . . . . . . . . . . . . . . . . 214
Side Blind Zone Alert (SBZA) . . . 252
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 171
Special Application Services . . . . 388
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 397
Speedometer . . . . . . . . . . . . . . . . . . . 131
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 142
Start Assist, Hill . . . . . . . . . . . . . . . . . 228
Start Vehicle, Remote . . . . . . . . . . . 23
Starter Switch Check . . . . . . . . . . . 311
Starting the Engine . . . . . . . . . . . . . 209
Steering . . . . . . . . . . . . . . . . . . . . . . . . 189 Heated Wheel . . . . . . . . . . . . . . . . .117
Wheel Adjustment . . . . . . . . . . . . .116
Wheel Controls . . . . . . . . . . . . . . . .117
Steps Power Assist . . . . . . . . . . . . . . . . . . . 32
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 317
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 111
Center Console . . . . . . . . . . . . . . . .112
Convenience Net . . . . . . . . . . . . . .113 Floor Console . . . . . . . . . . . . . . . . .113
Glove Box . . . . . . . . . . . . . . . . . . . . .110
Instrument Panel . . . . . . . . . . . . . .110
Roof Rack System . . . . . . . . . . . . .113
Sunglasses . . . . . . . . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 110
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 198
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 42
Sunglass Storage . . . . . . . . . . . . . . . 111
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 248
Infotainment . . . . . . . . . . . . . 177, 413
Roof Rack . . . . . . . . . . . . . . . . . . . . .113
Systems Driver Assistance . . . . . . . . . . . . . 243
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 131
TaillampsBulb Replacement . . . . . . . . . . . . 317
Text Telephone (TTY) Users . . . . 403
Theft-Deterrent Systems . . . . . . . . . 35

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 435
Immobilizer . . . . . . . . . . . . . . . . . . . . . 35
Third-Row Seats . . . . . . . . . . . . . . . . . 59
Throttle, Adjustable . . . . . . . . . . . . . 204
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
All-Season . . . . . . . . . . . . . . . . . . . . 331
All-Terrain . . . . . . . . . . . . . . . . . . . . 332
Buying New Tires . . . . . . . . . . . . . 346
Chains . . . . . . . . . . . . . . . . . . . . . . . . 350
Changing . . . . . . . . . . . . . . . . . . . . . 353
Designations . . . . . . . . . . . . . . . . . 333
Different Size . . . . . . . . . . . . . . . . . 348
Full-Size Spare . . . . . . . . . . . . . . . 362
If a Tire Goes Flat . . . . . . . . . . . . 351
Inspection . . . . . . . . . . . . . . . . . . . . 344
Low Profile . . . . . . . . . . . . . . . . . . . 332
Pressure . . . . . . . . . . . . . . . . . 337, 338
Pressure Light . . . . . . . . . . . . . . . . 142
Pressure Monitor Operation . . 340
Pressure Monitor System . . . . . 339
Rotation . . . . . . . . . . . . . . . . . . . . . . 344
Sidewall Labeling . . . . . . . . . . . . . 332
Terminology and Definitions . . 334
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 348
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 349
Wheel Replacement . . . . . . . . . . 350 When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 345
Winter . . . . . . . . . . . . . . . . . . . . . . . . 331
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 256
Tow/Haul Mode . . . . . . . . . . . . . . . . . 221
Tow/Haul Mode Light . . . . . . . . . . . 140
Towing Driving Characteristics . . . . . . . . 262
Equipment . . . . . . . . . . . . . . . . . . . . 272
General Information . . . . . . . . . . 262
Recreational Vehicle . . . . . . . . . . 368
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 267
Trailer Sway Control (TSC) . . . 280
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 367
Traction Control System
(TCS)/StabiliTrak Light . . . . . . 142
Off Light . . . . . . . . . . . . . . . . . . . . . . 141
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 229
Trailer
Sway Control (TSC) . . . . . . . . . . 280
Towing . . . . . . . . . . . . . . . . . . . . . . . . 267
Transfer Case . . . . . . . . . . . . . . . . . . 222
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 216 Fluid, Automatic . . . . . . . . . 296, 299
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 406
Trip Odometer . . . . . . . . . . . . . . . . . . 131
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 171
Turn Signal
Bulb Replacement . . . . . . . . . . . . 317
U
Uniform Tire Quality Grading . . . 348
Universal Remote System . . . . . . 163Operation . . . . . . . . . . . . . . . . . . . . . 165
Programming . . . . . . . . . . . . . . . . . 163
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 33
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 189
Identification Number (VIN) . . . 396
Load Limits . . . . . . . . . . . . . . . . . . . 200
Messages . . . . . . . . . . . . . . . . . . . . 153
Personalization . . . . . . . . . . . . . . . 154
Remote Start . . . . . . . . . . . . . . . . . . . 23
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
Speed Messages . . . . . . . . . . . . . 154